Practical Lessons for Successful Leaders: 8 Qualities You Can Put to Use Now
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Transcript of Practical Lessons for Successful Leaders: 8 Qualities You Can Put to Use Now
Practical Lessons for Successful Leaders:8 Qualities You Can Put to Use Now
JLC Live New England 2011March 24, 2011
2John H. Wheeler, Jr. [email protected]
Leadership responsibility
RVAC DAGER
Develop personal game plan
Conclusion
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22
33
44 Q & A
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Session Objectives
WPG Focus
• Help small and mid-sized businesses:– Plan for the future to respond to market
challenges– Improve Leadership effectiveness– Develop/Maintain an organization that
delivers on its commitments to the Company.– Improve operations efficiency
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Maximize the Value of the Company
Employerof
ChoiceText 4
Investmentof
Choice
ProviderOf
Choice
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Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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1. Role Model
• Acknowledgement• Glass half-full or half-empty• Reframe
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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Leading by Example Means Keeping Your Commitments to Your Commitments.(1)
(1) Verne Harnish, Gazelles, Inc.
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Worksheet Example
Strongly Disagree
1Disagree
2Neutral
3Agree
4
Strongly Agree
5 Score1 - RoleModel
1. I am aware that my actions/attitudes affect my employees. X 4
2. I am a "glass half-full person." X 2 3. I continuously work to enhance my image as the company
owner. X 4
Section Score
10
2. Visionary
• Not necessarily developer• Maintains focus• Insures day-to-day activity alignment• Makes changes, as necessary
If you don't know where you are going,you'll end up someplace else.
--Yogi Berra
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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3. An excellent Communicator• Written, Oral• Employees, Customers, Partners, Bankers• Proper use of all channels• Timely• Honest• Clear, compelling• Confirm understanding
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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4. Delegator
• It will take too long to explain it to them!!
• Noone can do it as well as me!!
• Willingness to let go (Leverage)
• Responsibility and Authority
• Accountable• Timely follow-up
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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4. Delegator
The Most Effective Measure of Leadership is the Performance of the Team in Your Absence.(2)
(2) Mastering the Rockefeller Habits, Verne Harnish, 2002
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5. Adaptable
• Change is Constant• Success formula
– Current data/Emerging trends– Business implications– Out-of-box responses
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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6. Growth
• People Focus• “That’s not my Genius”• Continuous learning• Promote prudent risk-taking
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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7. Empower
“means letting people bring their brains to work and allowing them to use their knowledge, experience and motivation to create a healthy…bottom line.” (3)
(3) Leading at a Higher Level, Blanchard, 2007.
Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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7. Empower
• Responsibility• Authority• Definition of Success• Accountable
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• Companies that involve their people generated 10.3% return on sales vs. 6.3% for companies that did not involve their people. (4)
• Trader Joes – Over 8 year period– Annual Sales growth (15% to 26%)– Sales/store (increased 10%/year)– Overall sales volume increased 500% (5)
7. Empowerment - Benefits
(4) “Creating High Performance Organizations: Lawler, 1995.(5) Leading at a Higher Level, Blanchard, 2007.
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8. Celebrate Results
• Small• Meetings• Individual, Group, Company
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Results
Delegator
Communicator
Visionary
Empower
Role Model
TitleRVAC
DAGER
Growth
Adaptable
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Valuable Resources• Kenneth Blanchard, Leading at a Higher Level, Prentice-Hall,
2007.• Verne Harnish, Mastering the Rockefeller Habits, Select
Books, 2002.• Michael Gerber, The E-Myth Revisited, Harper Business, 2001.• Patrick Lencioni, The Five Dysfunctions of A Team, Jossey-
Bass, 2002.• Arbinger Institute, Leadership and Self-Deception, 2002• Suzanne Bates, Motivate Like a CEO, 2009
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John H. Wheeler, Jr.Managing Partner(508) [email protected]
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