[PPT]Chapter 1 The Nature of Strategic...

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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 2 -1 Chapter 2 The Business Vision & Mission Strategic Management: Concepts & Cases 13 th Edition Fred David

Transcript of [PPT]Chapter 1 The Nature of Strategic...

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Ch 2 -1

Chapter 2The Business Vision & Mission

Strategic Management: Concepts & Cases

13th EditionFred David

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Ch 2 -2

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Ch 2 -3

“What do we want to become?”

Vision

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Ch 2 -4

General Motors’ vision is to be the world leader in transportation products and related services.

Vision Statement Examples

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Ch 2 -5

ComprehensiveMission Statement

Vision

Clear Business Vision

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Answers the question: “What is our business?”

Mission Statement

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An enduring statement of purpose that distinguishes one organization from other similar enterprises

A declaration of an organization’s “reason for being”

Mission Statement

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Mission Statements are also called

Creed statement Statement of purpose Statement of philosophy Statement of beliefs Statement of business principles A statement “defining our business”

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Ch 2 -9

Proctor & Gamble provides branded products and services of superior quality and value that improve the lives of the world’s consumers. As a result, consumers reward us with industry leadership in sales, profit, and value creation, allowing our people, our shareholders, and the communities in which we live and work to prosper.

Mission Statement Examples

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Vision & Mission

Great benefits can be achieved if an organization Systematically revisits their vision and

mission statement Treats them as living documents Considers them to be an integral part

of the firm’s culture

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Vision & Mission

Shared vision creates a community of interests

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Developing Vision & Mission

Participation by as many managers as possible is important in developing the mission because through involvement people become committed to an organization

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Steps to Developing Vision & Mission Statements1. Have managers read related articles2. Have managers prepare a vision and

mission statement for the organization3. Merge the documents into one and

distribute4. Gather feedback from managers5. Meet to revise the final document

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Benefits of Mission Statements

Better financial results Unanimity of purpose Resource allocation Establishment of culture Focal point for individuals Establishment of work structure Basis of assessment and control Resolution of divergent views

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Vision & Mission Statements

Provide unity of direction Promote shared expectations Consolidate values Project a sense of worth and intent Affirm the company’s commitment

to responsible action

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Mission & Customer Orientation

An effective mission statement: Anticipates customer needs Identifies customer needs Provides product/service to satisfy

needs Identifies the utility of a firm’s products

to its customers

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Mission Components

CustomersMarkets

Employees

PublicImage

Self-Concept Philosophy

Survival,Growth,Profits

Products orServices

Technology

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