PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur...
Transcript of PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur...
![Page 1: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/1.jpg)
2020
Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk;
mur gpupT
Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy; cwTfs; mikr;R
Public Sector -- 2020 1
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Public Sector -- 2020 2
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Public Sector -- 2020 3
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Public Sector -- 2020 4
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kl;lk; ngWk; epWtdq;fSf;F rhd;wpjo;fs; khj;jpuNk toq;fg;gLk;. Public Sector -- 2020 5
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Public Sector -- 2020 6
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Njrpa cw;gj;jpj;jpwd; nrayfk; (NPS)
10 MtJ khb> nrj;rphpgha ,uz;lhk; fl;lk;
gj;juKy;y.
njhiyNgrp: 011 2186031-32> 0113355565
njhiyefy;: 011 2186025 ,izaj;jsk;: www.productivity.lk
Public Sector -- 2020 7
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Public Sector -- 2020 8
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Public Sector -- 2020 9
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Public Sector -- 2020 10
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tpUJfs; - 2020 mur gphpT’’ vdf; Fwpg;gpl;L mDg;Gjy; Ntz;Lk;. Public Sector -- 2020 11
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Njrpa cw;gj;jpj;jpwd; tpUJfs; 2020
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epWtdj;jpd; ngau; (rhd;wpjopy; vOjg;gl Ntz;bathW)
jkpopy; ................................................................................................................................
Mq;fpyj;jpy ...........................................................................................................
Kftup ......................................................................................................................
epWtdk; cs;slq;Fk; Jiw ..............................................................................................
epWtdj;jpw;Fupa gpuNjr nrayhsu; gpupT ...............................................................................
khtl;lk; ............................................................................................................
njhiyNgrp ,yf;fk; ................................................................................................
njhiyefy; ,yf;fk; .................................................................................................
kpd;dQ;ry; Kftup .....................................................................................................................
,izaj;jsk; .....................................................................................................................
epWtdj; jiytu; ………………………………………………………………………………..
ngau; ……………………………………………………………………………………………..
jkpopy;; .............................................................................................................
Mq;fpyj;jpy; ........................................................................................................................
gjtp ……………………………………………………………………………………….....
jkpopy;; .................................................................................................................
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ngau;..........................................................................
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mz;kpj;j gpujhd efuk; :- ……………...
Mq;fpUe;J epWtdj;jpw;Fs;s J}uk; :- …………………km
kpfj; njspthd Kiwapy; Njhw;wg;gly; kpf Kf;fpak;.
![Page 18: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/18.jpg)
cq;fs; epWtdk; Mw;Wfpd;w gpujhd Nritfisf; Fwpg;gplTk; ........................................................................................................................................................................................................................................................................................................
....................................................................................................................................................
fle;j Mz;by; Nritfisg; ngw;Wf;nfhz;l Nrit ngWdu;fspd; vz;zpf;if (mz;zsthf) ................................................................................................................
gjtpazp ...............................................................................................................................
mq;fPfupf;fg;gl;l Copau; vz;zpf;if
........................................................................................................................................
jw;NghJ Nritapy; <Lgl;Ls;s Copau; vz;zpf;if
........................................................................................................................................
jhgdf; fl;likg;G (Organizational Structure)
...................................................................................................................................................
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epWtdk; cupj;jhfpd;w jpizf;fsk; my;yJ mikr;R
...........................................................................................epWtdj;jplk; nghWg;gpid ifaspf;fpd;w fpl;ba epWtdk; kw;Wk; mjd; Copau; vz;zpf;if
....................................................................................
tpz;zg;gpf;fpd;w epWtdj;jpd; fPo;; cs;s epWtdq;fs;
....................................................................................
epWtdj;jpy; cs;s gpupTfspd; vz;zpf;if /
mlq;Ffpd;w fpuhk mYtyu; gpupTfspd; vz;zpf;if /
mlq;Ffpd;w tyaq;fspd; vz;zpf;if…………………...
![Page 20: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/20.jpg)
tUlk; ,lk;
,jw;F Kd;du; Njrpa cw;gj;jpj;jpwd; tpUJfs;; ngw;wpUg;gpd;> mJgw;wpa tpguq;fs; (fle;j ehd;F tUlq;fspy;)
![Page 21: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/21.jpg)
![Page 22: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/22.jpg)
Njrpa cw;gj;jpj;jpwd; tpUJ 2020
kjpg;gPl;L Fwpfhl;bfs;> Gs;spfs; toq;Fk; Kiw
Fwpfhl;bfs; Gs;spfs;
jiyikj;Jtk; 150
NritngWdu;fs; 120
jpl;lkplYk; cghatopKiwfSk; 80
kdpjtsk; 160
nraw;ghLfs; 160
jfty; kw;Wk; mwpTKfhikj;Jtk; 80
ngWNgWfs; 250
nkhj;jg; Gs;spfs; 1000
Public Sector -- 2020 22
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1. jiyikj;Jtk; 150
1. rpNu\;l jiyikj;Jtk; (Gs;spfs; 60)
1. epWtdj;jpd; Nehf;F (Vision)> Fwpf;Nfhs; (Mision)> ngWkjp;fs; (Values)
kw;Wk; Nehf;fq;fis cUthf;Fjy;. (Gs;spfs; 15)
(epWtdj;Jf;Fupa Nehf;fk;> Fwpf;Nfhs;> ngWkjpfis jdpj;jdpNa
Fwpg;gplTk; . ngWkjpfs; vd;gJ epWtdj;jpy; fhzg;gLk; tpNrl
jd;ikfshFk;)
1.1.2. epWtdj;jpd; njhiyNehf;F> Fwpf;Nfhs;> ngWkjpfs;> Nehf;fq;fs;>
Fwpf;Nfhs;fs; kw;Wk; ,yf;Ffs; gw;wp gjtpazp> Nrit ngWdu;fs;
kw;Wk; Vida gq;Fjhuu;fis (Stakeholders) tpopg;G++l;Ljy;.
(Gs;spfs; 05)
(CopaHfs;> Nrit ngWdHfs; topg;G+l;lg;gLk; Kiwfs; - cjh : thrypy;
fhl;rpg;gLj;Jjy;)
Public Sector -- 2020 23
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Public Sector -- 2020 24
1.1.3. epWtdk;rhu; ngWkjpfSf;F (Value) mikthf rpNu\;l
jiyikj;Jtj;jpd; vLj;Jf;fhl;lhd jd;ikAk; elj;ijAk;.
(Gs;spfs; 05)
jpizf;fsj;jiytupd; vLj;Jf;fhl;lhd> Kd;khjpupahd nraw;ghLfisf;
Fwpf;Fk;. cjh : CopaHfis jdpg;gl;l Kiwapy; Cf;fg;gLj;Jjy;)
1.1.4. epWtdj;jpd; cw;gj;jpj;jpwid mjpfupf;f midj;J jug;gpdu;fspdJk;
gq;fspg;gpid ngw;Wf;nfhs;sy;. (Gs;spfs; 05)
epWtdj;jpYs;s kw;wa egHfsplk; ,Ue;J vt;thW gq;fspg;Gf;fs; ngwg;gLfpd;wJ vd $Wf - cjh - $l;lq;fspy; fUj;Jf;fs; $Wtjw;F Cf;fg;gLj;Jjy;)
![Page 25: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/25.jpg)
1.1.5. rpNu\;l jiyikj;Jtj;jpw;Fk; gjtpazpf;Fk; ,ilapy; rhjfkhd
ciuahliy NgzptUjy;. (Gs;spfs; 05)
(,Utop njhlHghly; Kiwfs;>
1.1.6. epWtdj;jpy; gaDWjpkpf;f fyhr;rhuj;ijf; fl;bnaOg;G tjw;fhf
cau; Kfhikj;Jtj;jpdhy; nghUj;jkhd topKiwfs; Nkw;nfhs;sg;gly;.
(Gs;spfs; 10)
1.1.7. epWtdj;jpy; ,uz;lhk; tupir jiyikj;Jtj;ijf; fl;bnaOg;Gjy;.
(Gs;spfs; 05)
cjh - epWtdj;jpd; ,uz;lhk;tupir my;yJ cw;gj;jpj;jpwd; Ntiyj;jpl;lj;ij ntw;wpaPl;lr; nra;tjw;fhd mzp ( gjtpepiy my;yJ cw;gj;jpj;jpwid mjpfupj;Jf;nfhs;s Mu;tk; /mu;g;gzpg;G nfhz;Ls;stu;fs;)
Public Sector -- 2020 25
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1.1.8. rpNu\;l jiyikj;Jtj;jpdhy; jpl;ltl;lkhd fhy
,ilntspfspy; Mf;f tpisT kPsha;T kw;Wk; gpd;Dhl;ly;.
(Gs;spfs; 05) cjh-khjhe;j/fhyhz;L Kd;Ndw;w kPsha;T vt;thW nra;ag;gLfpd;wJ?
mjw;fhf mtrpakhd gupfhuq;fs; gpuNahfpf;fg;gLfpd;wdth?/Nkw;ghu;it
,lk;ngWfpd;wjh?
1.1.9. rpNu\;l jiyikj;Jtj;jpd; tpisgaid kjpg;gPL
nra;jy;. (Gs;spfs; 05)
ntspf;fs Rw;Wg;gazj;jpd;NghJ
kjpg;gPL nra;ag;gLk;.
Public Sector -- 2020 26
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2. epWtdk;rhu; fyhr;rhuk; (Gs;spfs; 50)
1.2.1 njhiyNehf;F> Fwpf;Nfhs; kw;Wk; ngWkjpfs; epWtdj;jpd; nfhs;iffs;> eilKiwfs; kw;Wk; nraw;ghLfSf;F mikthf ,Uj;jy;. (Gs;spfs; 10)
Public Sector -- 2020 27
epWtdj;jpd; Nehf;F> mUk;gzp> ngWkhdq;fs; kw;Wk; nfhs;iffs;
eilKiwfs; kw;Wk; nraw;ghLfs;
,e;j ,ilj;njhlu;G rpj;jupf;fg;gLfpd;w 5 re;ju;g;gq;fisf; fhl;Lf.
![Page 28: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/28.jpg)
Public Sector -- 2020 28
1.2.3 epWtdj;jpd; Nkk;ghl;Lf;fhf cau; Kfhikj;Jtk; Nkw;nfhs;fpd;w
jPu;khdq;fis gjtpazpf;F mwptpg;gjw;fhf Mf;fKiwahd njhlu;ghly;
topKiwfis mwpKfQ; nra;jy;. (Gs;spfs; 10)
epWtdj;jpy; fhzg;gLk; kpfr;rpwe;j 5 njhlHghly; Kiwfis Fwpg;gpLf…
(E- Post> cs;sf njhlHghly; fyhr;rhuk;
1.2.1 epWtdk;rhu; njhiyNehf;F kw;Wk; Fwpf;NfhSf;fhf
mu;g;gzpj;j epWtdk;rhu; ngWkjpfis ntspf;fhl;Lfpd;w
gjtpazpnahd;W ,Uj;jy;. (Gs;spfs; 05)
epWtdj;jpd; fyhr;rhuj;jpidAk;> ngWkjpfisAk; ntspg;gLj;jf;$ba tifapy; CopaHfspd; elj;ijapd; jd;ik
![Page 29: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/29.jpg)
1.2.4gjtpazpapd; rpf;fy;fs;> fUj;Jf;fs;> mtrpag;ghLfs; kw;Wk; kdf;Fiwfs; rpNu\;l jiyikj;Jtj;jpw;F fpilf;fpd;w njhlu;ghly; topKiwfis mwpKfQ; nra;jy;. (Gs;spfs; 10)
1.2.5 cw;gj;jpj;jpwd;kpf;f fyhr;rhuj;ij cUthf;Ftjw;fhd
epWtdf; fl;likg;nghd;W ,Uj;jy;. (Gs;spfs; 05)
Public Sector -- 2020 29
cjh - FO Kiwapyhd fye;Jiuahly;> cs;sf fUj;Jf;ngl;b Kiw
gjtpepiy cj;jpNahfj;jH epakpf;fg;gl;bUj;jy;> ,yr;rpid>
nfhs;iffs; ,Uj;jy;
![Page 30: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/30.jpg)
Public Sector -- 2020 30
1.2.6 cw;gj;jpj;jpwd; Nkk;ghl;bd; epiyNgd;jF jd;ikf;fhd
Kiwikfis mwpKfQ; nra;jy;. (Gs;spfs; 10)
cjh - cw;gj;jpj;jpwd; $W/nfhs;iff; Nfhitia jahupj;jy;/cj;jpNahfj;ju; rignahd;W ,Uj;jy;/jutl;lq;fs; ,Uj;jy;/Kiwahd gapw;rp/ nghWg;Gfis ifaspj;jy; / Nghl;bfis elj;Jjy;/ kjpg;gPLfs; kw;Wk; ghuhl;Lj; jpl;lq;fs; ,Uj;jy;
![Page 31: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/31.jpg)
3. $l;L r%fg; nghWg;Gfs; (Gs;spfs; 40)
1.3.1 ntspg;gilj;jd;ik> nghWg;Gf;$wy;> epahak; kw;Wk; gq;Nfw;Gf;fhd cupa Kiwikfs; ,Uj;jy;. (Gs;spfs; 05)
cjh - jftywpjy; rl;lk;/Nrit gw;wpa njhlu;eltbf;if Kiwapay;/midj;J jug;gpdu;fSf;Fk; epahak;> ngWifr; nraw;ghL> fzf;fha;T Iatpdhf;fs; Nghd;wit
1.3.2 ,yQ;rk; kw;Wk; Coiy xopg;gjw;fhf Nkw;nfhz;l eltbf;iffs;. (Gs;spfs; 05) VjhtJ 2 tplaq;fis Fwpg;gpLf.
Public Sector -- 2020 31
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Public Sector -- 2020 32
1.3.3 r%fj;jpd; ed;dpiyikf;fhf rKjhaj;ij ,yf;fhff; nfhz;l r%f> nghUshjhu kw;Wk; fyhr;rhu nraw;ghLfSf;fhfg; gpuNtrpj;jy; (Gs;spfs; 10)
rKjhaj;ij Nehf;fpa nghJthd nraw;ghLfs; 5 ,iz Fwpg;gpLf.
1.3.4 #oy; ghJfhg;gpw;fhd gRik cw;gj;jpj;jpwd; Nkk;ghLrhH
eltbf;if vLj;jy; kw;Wk; fUj;jpl;lq;fismKyhf;Fjy;. (15)
5 fUj;jpl;lq;fis Fwpg;gpLf (Eco Map cUthf;Fjy;> kio ePH Nrkpg;G )
1.3.5 Njrpa mdu;j;j epiyikfspd;NghJ Nkw;nfhz;l Kd; Maj;jk;
kw;Wk; mj;jifa re;jHg;gq;fspy; mspj;j gq;fspg;Gf;fs; (Gs;spfs; 05)
cjh - R+whtsp> nts;sg;ngUf;F Nghd;w Njrpa mdu;j;j epiyikapd;NghJ epWtdnkd;w tifapy; nghJ czu;Tld; nrayhw;wpa re;ju;g;gq;fs;.
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2.Nrit ngWdu;fs; 120
Public Sector -- 2020 33
2.1. NritngWdu; mtrpag;ghLfs; (Gs;spfs; 40)
2.2. NritngWdu; cwTfs;(Gs;spfs; 50)
2.3. NritngWdu; kdepiwT (Gs;spfs; 30)
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Public Sector -- 2020 34
2.1.1 Nrit ngWdu;fis ,zq;fhzy; kw;Wk; vz;zpf;if uPjpahf
gFg;gha;T nra;jy;. (Gs;spfs; 05)
(epWtdj;jpy; Nrit ngWtjw;F tUk; xt;nthU tifahd Nrit ngWeHfis vz;zpf;ifAld; Fwpg;gpLf)
2.1.2 Nrit ngWdu; Nghf;Ffis ,dq;fhzy;. (Gs;spfs; 05)
Nrit ngWeHfspd; vz;zpf;ifapid fle;j 3 Mz;Lfspy; xg;gpl;L vz;zpf;ifapy; Fwpg;gpLf.
2.1.3 Nrit ngWdu; Nghf;FfisAk; Njitg;ghLfisAk; <Nlw;Wtjw;fhf juepakq;fis / epfo;r;rpj;jpl;lq;fis ,dq;fhzy;. (Gs;spfs; 10) Nrit ngWeHfspd; Njitfis ,dq;fz;L cUthf;fg;gl;l Gjpa nraw;jpl;lq;fs; 5 - cjh - jha;g;ghY}l;Lk; miw cUthf;fg;gl;lJ.)
2.1. Nrit ngWdu; Njitg;ghLfs; (Gs;spfs; 40)
![Page 35: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/35.jpg)
2.1.4 Nrit ngWdu;fSf;F mtrpakhd jfty;fs; kw;Wk; xj;Jiog;gpid ngw;Wf;nfhs;tjw;fhd Kiwikfs; ,Uj;jy;. (Gs;spfs; 10) cjh- ,izaj;jsk;/Hot line/ntg; jsk; /Reception/Social Media/ ifalf;f njhiyNgrp Nritfs; 2.1.5 Nrit ngWdu;fspd; Njitg;ghLfis %Nyhghaj; jpl;lkplypy; guprPyid nra;jy;. (Gs;spfs; 10) 2.1.2 kw;Wk; 2.1.3 Mfpa re;ju;g;gq;fspy; Njhd;wpa vspikahd mtrpag;ghLfSf;F cldb eltbf;if vLf;fg;gLk;. vdpDk; rpf;fyhd kw;Wk; nryT$ba Mfpa mtrpag;ghLfis gpd;du; cghaKiwj; jpl;lkplypd;NghJ ftdj;jpw;nfhs;Sk;. mt;thwhd re;ju;g;gq;fs; ,Ug;gpd; tpgupf;fTk;. ( jha;g;ghY}l;Lk; miwapy; Nkyjpf trjpfs; cs;slf;Fjy;)
Public Sector -- 2020 35
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2.2. Nrit ngWdu; njhlu;Gfs; (Gs;spfs; 50)
2.2.1 Nrit ngWdu;fSf;F trjpahd> neUq;fpa kw;Wk; jukhd
Nritapid toq;Fjy;. (Gs;spfs; 12) cjh - tpNrl Njit cs;stu;fSf;F trjpfis toq;Fjy;/FbePu; /Kd;dzp
mYtyfq;fs;/elkhLk; Nritfs;/fjpiufs;/kyry $lq;fs;/thfdq;fis
epWj;jpitj;jy;
2.2.2 epWtdj;jpdhy; toq;fg;gLfpd;w Nritfs; gw;wpa Nrit
ngWdu;fspd; fUj;Jf;fs; kw;Wk; Kd;nkhopTfs;>
Kiwg;ghLfisg; ngw;Wf;nfhs;tjw;fhd Kiwiknahd;W
,Uj;jy;. (Gs;spfs; 06)
cjh - Kd;nkhopTg; ngl;bfs;/gpd;Dhl;ly;fis ngw;Wf;nfhs;sy; (feed
back), gytpjkhd epwf; FwpaPl;Lldhd Kiwik nahd;W ,Uj;jy; ,
Kiwrhu;e;j customer feedback forms
Public Sector -- 2020 36
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Public Sector -- 2020 37
2.2.3 Nrit ngWdHfspd; fUj;Jf;fs; kw;Wk; Kd;nkhopTfs;>
Kiwg;ghLfs; rk;ge;jkhf nrayhw;w nghwpKiwnahd;W
,Uj;jy;. (Gs;spfs; 08)
cjh- Nkw;gb Kd;nkhopTfis mKyhf;Ftjw;fhf Nkw;nfhz;Ls;s eltbf;iffs;. CR Gj;jfnkhd;wpy; Fwpj;Jf;nfhz;L mjw;fhf nraw;gLjy;> epWtdj; jiytu; my;yJ nghWg;Gf;$wNtz;ba xUtuhy; Nkw;ghu;it nra;ag;gLjy;> mtrpakhdtplj;J mJ rk;ge;jkhd gpd;Dhl;ly;fis NritngWdu;fSf;f toq;Fjy;.
2.2.4 Nkw;gb Kd;nkhopTfs; kw;Wk; Kiwg;ghLfSf;fpzq;f
Nritfis Kd;Ndw;Wjy;. (Gs;spfs; 08)
NritngWdu; Kd;nkhopTfs;/Kiwg;ghLfSf;fpzq;f tpUj;jpnra;j ehd;F jUzq;fis tpgupf;fTk;. cjh – nghJkf;fspd; Ntz;LNfhSf;fpzq;f ,Uf;if trjpfis cUthf;Fjy;)
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2.2.5 epWtdj;jpw;F tUifjUfpd;w Nrit ngWdu;fSf;F
trjpahd nkhopapy; mtrpakhd Nritfis toq;Ftjw;fhd
trjpfis mspj;jy;. (Gs;spfs; 08)
cjh- Kd;nkhopf;nfhs;if mKyhf;fg;gLjy; (cj;jpNahfj;jnuhUtu;
,Uj;jy;/gbtq;fs;/gyiffisg; nghUj;Jjy; Nghd;wit)
2.2.6 Nrit ngWdu; cwTfis tpUj;jp nra;tjw;fhf jfty;
kw;Wk; njhlu;ghly; njhop;y;El;gj;ij ghtpj;jy;.
(Gs;spfs; 08;)
Public Sector -- 2020 38
cjh- jfty; njhopy;El;gk; ve;jsTf;F ghidapy; cs;sJ? (SMS/e-mail Nghd;wit)
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2.3 Nrit ngWdu; kdepiwT (Gs;spfs; 30)
2.3.1 Nrit ngWdu; kdepiwtpid mstPL nra;tjw;fhd
Kiwikfs; ,Uj;jy; (Gs;spfs; 05) NPS gapw;rp epfo;r;rpj;jpl;lq;fspd; kjpg;gPL
elkhLk; Nritfs; gw;wpa kjpg;gPL
epwf;FwpaPl;L mlilfs; gw;wp gupNrhjpg;G
2.3.2 Nrit ngWdu; kdepiwtpid gFg;gha;T nra;jy;.
(Gs;spfs; 05)
Public Sector -- 2020 39
gapw;rp epfo;r;rpfspd; kjpg;gPL- X vdg;gLfpd;w tsg;gfpu;thsiu tpUk;ghik. elkhLk; Nritfs; gw;wpa kjpg;gPL - 100% ck; rpf;fy;fs; jPu;f;fg;gltpy;iy vd;gJ. epwf;FwpaPl;L ml;ilfs; gw;wpa gupNrhjpg;G – fhzp mYty;fSf;fhf te;jtu;fsplk; rptg;G ml;ilfs; mjpfnkd;gJ
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Public Sector -- 2020 40
2.3.3 Nkw;gb gFg;gha;tpd; gpd;du; Nrit ngWdu;fspd;
kdepiwtpid tpUj;jp nra;tjw;fhd eltbf;iffis
Nkw;nfhs;sy;. (Gs;spfs; 10)
cjh – 2.3.2 ,d; fPo; Njhd;wpa tplaq;fSf;fhf eltbf;;if vLj;j ,uz;L re;ju;g;gq;fis tpsf;Ff. mjhtJ NritngWdu; kdepiwT Fiwtile;jtplj;J mjid rupnra;a Nkw;nfhz;l eltbf;iffs; gw;wp tpgupf;Ff
2.3.4 Nritfspd; cd;djepiyia Nkk;gLj;Jtjw;fhf ngWkjp
Nru;j;jy;. (Gs;spfs; 10)
cjh- xUehs; Nrit/ elkhLk; Nrit/ appointment system
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3. jpl;lkplYk; cgha topKiw mgptpUj;jpAk;; (80)
3.1 jpl;lkply; kw;Wk; cgha Kiwfspd; mgptpUj;jp
(Gs;spfs; 30)
3.1.1 epWtdj;jpy; cgha topKiwj; jpl;lnkhd;W ,Uj;jy;
(Gs;spfs; 05)
rpwpa xU epWtdj;jpyhapd; jha; epWtdj;jpw;fhd cghaKiwj; jpl;lj;jpypUe;J
rpwpa epWtdj;jpw;F Vw;Gila gFjpia RUf;fkhf tpgupf;fTk;
3.1.2 cgha topKiwj; jpl;lj;jpw;fpzq;f tUlhe;j nraw;wpl;lk;
jahupf;fg;gl;bUj;jy;. (Gs;spfs; 10)
cjh- nraw;ghL/Neuk;/gzk;/nghWg;G/nrayhw;Wif Rl;b Nghd;wtw;iw
cs;slf;fpajhf jahupj;jy; Ntz;Lk;.
Public Sector -- 2020 41
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3.1.3 Nkw;gb tUlhe;j nraw;wpl;lk; epWtdj;jpw;Fr; nrhe;jkhd jpizf;fsk;
my;yJ mikr;rpd; cghatopKiwj; jpl;lj;jpw;F my;yJ Njrpa
njhiyNehf;fj;jpw;F mikthf ,Uj;jy;. (Gs;spfs; 05)
tUlhe;j jpl;lj;jpd; nraw;ghLfs; kw;Wk; cghaKiw Nehf;fq;fSf;fpilapy;
epyTfpd;w ,ilj;njhlu;gpidf; fhl;Lfpd;w re;ju;g;gq;fis tpgupf;fTk;.
epfo;fyj;jpy; Gupfpd;wit kw;Wk; vjpu;fhy Nehf;fq;fSf;fpilapy; rpwe;j
xj;jpirT fhzg;gly; Ntz;Lk;.
3.1.4 tUlhe;j nraw;wpl;lj;ij epu;khzpf;ifapy; fle;j tUlq;fspd;
juTfisAk; jfty;fisAk; kPsha;T nra;jYk; ghtidAk;.
(Gs;spfs; 05)
Public Sector -- 2020 42
tUlhe;j nraw;ghl;Lj; jpl;lj;jpw;fhd %yq;fs; - %nyhghaj; jpl;lk;> fle;j Mz;Lfspd; Kd;Ndw;w kPsha;T mwpf;iffs;> cau; Kfhikj;Jtj;jpd; topfhl;ly;> gjtpazp rpe;jidf; fpswy; mt;tpjkhf jpl;lj;ij cUthf;fpa tpjk;gw;wp tpgupf;fTk;.
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Public Sector -- 2020 43
3.1.5 jpl;lkplypd;NghJ midj;Jj; jug;gpduJk; gq;fspg;gpidg;
ngw;Wf;nfhs;sy;. (Gs;spfs; 05)
cjh - NPS jpl;lj;ij jahupf;ifapy; Nkw;ghu;it epWtdq;fspypUe;J> NritngWdu;fsplkpUe;J> cw;gj;jpj;jpwd; eLtu; rigaplkpUe;J> toq;fyhsu;fsplkpUe;J> gjtpazpaplkpUe;J khj;jpukd;wp Chambers/Unions Nghd;wit %ykhfTk; mtrpag;ghl;bd;Ngupy; jfty;fisg; ngw;Wf;nfhs;s ,aYk;. ,t;tpjkhf gq;fspg;gpid ngw;Wf;nfhz;l tpjj;ij vOJf.
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Public Sector -- 2020 44
3.2. jpl;lq;fis mKyhf;fy; (Gs;spfs; 50)
3.2.1 cgha topKiwj; jpl;lj;ij / epWtdj;jpd; nraw;wpl;lj;ij
epWtdj;jpd; jug;gpdu;fSf;F mwptpj;jy;. (Gs;spfs; 05)
cjh - Gj;jfnkd;wtifapy;/,izaj;jsk;/r%f tiyj;jsq;fs;
ntg;jsq;fs;/tu;j;jkdp mwptpj;jy; (mtrpakhd xUrpy re;ju;g;gq;fspy;)
3.2.2 cgha topKiwj; jpl;lj;jpw;fpzq;f jahupj;j tUlhe;j nraw;wpl;lj;jpw;F mikthf xt;nthU gpupTfs; kw;Wk; cj;jpNahfj;ju;fSf;Fk; nghWg;gpidf; ifaspj;jYk; Nkw;ghu;it nra;jYk;. (Gs;spfs; 5) cjh - rupahd khjpupf;fpzq;f nraw;ghLfs; Nkw;nfhs;sg;gl;Ls;sdth? ,q;F nghWg;GfSf;fpzq;f my;yJ jdpahs; kl;lj;jpy; ngw;Wf;nfhLf;fyhk;. NkYk; rk;ge;jg;gl;l gpupTfs;/ Ms; %ykhf mJ <Nlw;wg;gLtij gupNrhjpg;gjw;fhd Ntiyj;jpl;lj;j tpgupf;fTk;.
![Page 45: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/45.jpg)
Public Sector -- 2020 45
3.2.3 tUlhe;j nraw;wpl;lj;ij cupa fhyg;gFjpf;fpzq;f mKyhf;Fjy;.
(Gs;spfs; 10)
3.2.4 cgha topKiw> gpupTfs; kw;Wk; jdpahs; kl;lj;jpy; cw;gj;jpj;jpwd;
mstPLfs; epyTjy;. (mbg;gil nrayhw;Wif Rl;bfis ,dq;fhzy;) elg;G
epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
2018 kw;Wk; 2019 Mk; Mz;Lfspd; tUlhe;j nraw;ghl;Lj; jpl;lk; cupa fhyg;gFjpf;fpzq;f <NlWjy;/ <Nlwhik gw;wp tpgupf;fTk;. mjd; Kd;Ndw;wj;jpw;fpzq;f Gs;spfs; toq;fg;gLk;.
• epWtdj;jpw;fhd KPI ,dq;fhzg;gl;Ls;sd.
• ,izahd ,uz;L eWtdq;fs; xg;gPl;bd;NghJ Kf;fpakhditahFk;.
cghaKiw
• gpupTfSf;fpzq;f KPI toq;fg;gl;Ls;sd.
• nraw;ghq;fpw;fpzq;f ,yf;Ffs; toq;fg;gl;Ls;sd. gpupTfs;
• jdpahs; kl;lj;jpy; ,yf;Ffs; toq;fg;gl;Ls;sd.
• Mit gw;wpa rpwe;j Gupe;Jzu;T cz;L. jdpahs;
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Public Sector -- 2020 46
3.2.5 Nkw;gb mstPLfis mstpLtjw;fhd Kiwikfs; ,Uj;jy;.
(mstpLfpd;w tpjk;> fhy ,ilntsp>mstpLjy; rk;ge;jkhd nghWg;G)
(Gs;spfs; 05)
%tpjkhf ,yf;Ffs; mstPL nra;ag;gLtJ ehshe;jk; / thuhe;jk; / khjhe;jk; / fhyhz;LuPjpahf/ miuahz;LuPjpahf/ tUlhe;j vd;gJ
mjw;fhd juTfisAk; jfty;fisAk; ngw;Wf;nfhs;s /
Fwpj;Jf;nfhs;tjw;fhd Kiwapanyhd;W ,Uj;jy;.
![Page 47: PowerPoint Presentation · 2020-03-13 · 2020 Njrpa cw;gj;jpj;jpwd; tpUJ - 2020 tpz;zg;g gbtk; mur gpupT Njrpa cw;gj;jpj;jpwd; nrayfk; jpwd; mgptpUj;jp> Ntiy tha;g;G> kw;Wk; njhopy;](https://reader036.fdocuments.net/reader036/viewer/2022070913/5fb4e83be927366c5356175b/html5/thumbnails/47.jpg)
Public Sector -- 2020 47
3.2.6 Nghf;Ffis ,dq;fhZjYk; jPu;Tfisf; nfhLj;jYk;. (Gs;spfs; 10)
3.2.7 Njitg;ghl;bd; Ngupy; NtWjpl;lnkhd;iw mKyhf;f Ntz;b Neupl;lhy;
,Uf;fpd;w jpl;lj;ij jpUj;jpaikj;jy;. (Gs;spfs; 05)
%tpjkhf ,yf;Ffis miltJ rpukkhd re;ju;g;gq;fspy; mjid rupnra;a Nkw;nfhz;l Kaw;rpfis tpgupf;fTk;. jpU X Kjy; MW khjq;fspy; jdJ ,yf;Ffis mile;Js;shu;. mjid rupnra;Jnfhz;l tpjj;ij tpgupf;Ff.
ABC gpupT %d;whtJ fhyhz;Lld; njhlu;Gila KPI fis milatpy;iy. mjid ,dq;fz;lgpd;du; gupfhuq;fs; gpuNahfpf;fg;gl;ld.
epjpNaw;ghLfspd; gw;whf;Fiw> tsq;fs; rhu;e;j rpf;fy;fs;> ,aw;if mdu;j;jq;fs; Nghd;wit fhuzkhf jpl;lj;ij khw;wpaikf;fNtz;b Neupyhk;. Mt;thW nra;j jUzq;fs; kw;Wk; mjw;fhd fhuzq;fs; kw;Wk; Nkw;nfhz;l khw;wj;ij Fwpg;gpLf.
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Public Sector -- 2020 48
4. kdpjtsk; 160
4.1kdpjts Kfhikj;J
tk; (Gs;spfs;
50)
4.2.gjtpazp
fw;ifAk; mgptpUj;jpA
k;
(Gs;spfs; 30)
4.3. gjtpazpap
d; gq;Nfw;Gk; eyd;fSk; (Gs;spfs;
50)
4.4. gjtpazp
nrayhw;WifAk;
mq;fPfupg;Gk;කාර(Gs;spf
s; 30
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Public Sector -- 2020 49
1.1 xt;nthU gjtpf;Fk; / gzpf;Fk; Vw;Gila jdpg;gl;l jpwd;fis ,dq;fhzy;.
(Gs;spfs; 05)
cjh - epWtdj;jpw;F /gjtpf;F Vw;Gila Ml;fis ,dq;fhzy;
Nkw;nfhs;sg;gl;Ls;sjh?
1.2 gjtpazpapd; Mw;wy;fs;> jpwikfs;> gilg;ghw;wy; kw;Wk; jpwd;fis
,dq;fz;L rk;ge;jg;gl;l gzpfspy; <LgLj;jy;.
(Gs;spfs; 10)
4.1.1 ,d;gb mtrpakhd jpwd;fs; ,dq;fhzg;gl;Ls;sd. me;j
jpwd;fisf;nfhz;l gjtpazpapsiu ,dq;fhz;gJ mLj;jfl;l
eltbf;ifahFk;.
1.3 epWtdj;jpw;fhd Kiwahd kdpjts mgptpUj;jp jpl;lnkhd;W ,Uj;jy;.
(Gs;spfs; 05)
cjh -Nritfspd; mtrpag;ghl;bd; Ngupy; gjtpazpia tYT+l;Ltjw;fhd Kiwapay; Kd;du; Fwpg;gpl;l “rPuhf;fy;” ,w;fhd / ,ilntspia epug;Gtjw;fhf nra;aNtz;batw;iwj; jpl;lkpLk;. Kd;tupir epWtdq;fspy; ,e;j HRD jpl;lk; vjpu;ghu;f;fg;gLfpd;wJ.
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Public Sector -- 2020 50
4.1.4 mj; jpl;lkhdJ epWtdj;jpd; mtrpag;ghLfis (ePz;lfhy
kw;Wk; FWq;fhy ,yf;fhff;nfhz;L jahupf;fg;gl;bUj;jy;.
(Gs;spfs; 05) – cghaKiwj; jpl;lj;jpw;Fk; kdpjts mgptpUj;jpf;fk; ,ilapyhd njhlu;G vt;thwhdjhf mikAk;?
FWq;fhyuPjpahf Njhd;Wfpd;w mtrpag;ghLfSf;fhd gapw;rpaspj;jy;fs; cs;sd.
4.1.5 mj; jpl;lkhdJ jdpahs; mgptpUj;jpia
,yf;fhff;nfhz;L jahupf;fg;gl;bUj;jy;. (Gs;spfs; 05)
gjtpazpiar; Nru;e;jtu;fSf;Fk; jkJ Kd;Ndw;wj;jpw;fhf tha;g;GfSk; gapw;rpAk; fpilj;jy; - Mq;fpy nkhop kw;Wk; cau;fy;tp tha;g;Gfs;
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Public Sector -- 2020 51
4.2 gjtpazp fw;wy; kw;Wk; mgptpUj;jp
(Gs;spfs; 30)
4.2.1 epWtdj;jpd; xl;Lnkhj;j cw;gj;jpj;jpwid Nkk;gLj;Jtjw;fhf gjtpazpf;F cw;gj;jpj;jpwd; tpla Kiwikfs;> Nfhl;ghLfs;> vz;zf;fUf;fs; kw;Wk; mDgtq;fis ngw;Wf;nfhLj;jy;. (Gs;spfs; 10)
cw;gj;jpj;jpwd; kw;Wk; cau;fy;tp vz;zf;fUf;fs; gw;wpa Nfhl;ghl;LuPjpahd kw;Wk; gpuNahfg; gapw;rp toq;Fjy;.
mtw;iwg; gl;baypLf. (5S,Productivity,GP,Kaizen, Lean,KM,BSC,TPM,TQM)
4.2.2 gjtpazpf;F mtrpakhdJk; tplaj; Jiwrhu;e;jJkhd gapw;rpia
mspj;jy;. (Gs;spfs; 10)
jhgdQ;rhu; mYty;fs;> fzf;fPl;Lg; gapw;rp> fzpdp……
itj;jparhiyapy;/ nghypR epiyankhd;wpy; / gpuNjr rignahd;wpy; Ngd;E jkJ tplaj;Jiwf;F mtrpakhd gapw;rpfs; khwf;$Lk;.
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Public Sector -- 2020 52
4.2.3 gjtpazpapdu; gapw;rp ngWfpd;w kzpj;jpahyk; kw;Wk;
nryTfs; njhlHghd epfo;fhy epiyikapd; gFg;gha;T.
(Gs;spfs; 10)
2018 kw;Wk; 2019 Mk; Mz;Lfspy; toq;fpa gapw;rpfs;> mjd; tpguq;fs; kw;Wk; kzpj;jpahyq;fs; / ehl;fspd; vz;zpf;ifia ml;ltizahf fhl;Lf.
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3. gjtpazpapd; gq;Nfw;Gk; eyNdhk;gYk;
(Gs;spfs; 60)
4.3.1 epWtdj;jpd; Nehf;fq;fis milAk;NghJ jdpahs;>
FOf;fs; kw;Wk; gpupTfs; vd;wtifapy; gq;fspg;gpid
ngw;Wf;nfhs;sy;. (Gs;spfs; 10) cjh – Copau;nraw;wpl;lfs;> jutl;l Kd;nkhopTfs;> jutl;lq;fs;
fUj;jpl;lk;
4.3.2 epWtdj;jpd; ngsjPf kw;Wk; kdpjtsq;fspd; ghJfhg;G
(Safety) fUjp eltbf;if Nkw;nfhs;sy;. (Gs;spfs; 05)
cjh- gz;lq;fs; kw;Wk; cgfuzq;fspd; ghJfhg;G gw;wp fuprid nfhs;sy; kw;Wk; mjd; ghJfhg;G njhlu;gpy; ftdk; nrYj;Jjy;.
cjh – mYtyf tsT mehtrpakhd kpd; fk;gpfspd;wp fhzg;gly;> Mgj;jhd mlq;fis ,dq;fhzy; (Tiger Marks),
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Public Sector -- 2020 54
4.3.3 epWtdj;jpy;; jukhdNtiyr; Rw;whliy NgzptUjy;. (Gs;spfs; 10)
4.3.4 gjtpazpapd; rhjfkhd MNuhf;fpa epiyf;fhf eltbf;if vLj;jy;.
(Gs;spfs; 10)
Ml;fspd; RfhjhuKk; ghJfhg;Gk; ( Jg;guNtw;ghl;L trjpfs;/Rj;jkhd FbePu; Nghd;wit/Jha;ikahd fhw;Nwhl;lk;)
4.3.5 gjtpazpf;F eyNdhk;gy; trjpfis toq;Fjy;> mtw;iw
tpUj;jpnra;jy; kw;Wk; NgzptUjy;. (Gs;spfs; 10
cjh -5S mKyhf;fy;> fhw;Nwhl;l trjp> ,aw;if jhtuq;fs; mikj;jy;)
cjh- eyd;Gupr; rq;fnkhd;W ,Uj;jy; kw;Wk; mjd; nraw;ghLfs;
gpw eyd;Gup mYty;fs; ……. mj;jifa eltbf;iffis vOjpf; fhl;Lf.
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4.3.6 gjtpazpf;F kdmOj;j Kfhikj;Jtk; (Stress
Management), ed;epiy (Wellbeing) kw;Wk; fyhr;rhu epfo;r;rpj;
jpl;lq;fis mKyhf;Fjy;. (Gs;spfs; 10) cjh – kdmOj;j Kfhikj;Jt epfo;r;rpj;jpl;lq;fs; /FOr; nraw;ghLfs; /rka /fyhru epfo;r;rpj;jpl;lq;fis mKyhf;Fjy;.......... mj;jifa nraw;ghLfis vOjpf; fhl;Lf.
4.3.7 Copau; kdf;Fiwfisj; jPu;g;gjw;fhd nghwpKiw
xd;W ,Uj;jy; (Gs;spfs; 05)
cjh – nghWg;Gf; $wNtz;ba kw;Wk; mjw;fhd eltbf;iffis Nkw;nfhs;fpd;w gjtpepiy my;yJ NtW cj;jpNahfj;jnuhUtu; ,Uj;jy;
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4.4 gjtpazp nrayhw;wYk; mq;fPfupj;jYk; (Gs;spfs; 40)
4.4.1 gjtpazp nrayhw;wy;fis mstPL nra;tjw;fhd
Mf;fG+u;tkhd Kiwikfs; ,Uj;jy;.
4.4.1.1. gpupT thupahf nrayhw;Wifia mstpLfpd;w
Kiwikfs; ,Uj;jy;. (Gs;sp;fs; 10)
cjh – Kiwrhu;e;j jpl;lnkhd;W cs;sjh? mjd; %yg;gpukhzq;fs; ahit? kpfr;rpwe;j gpupT my;yJ epfo;r;rpj;jpl;lk; / fUj;jpl;lj;ij njupT nra;tjw;fhd %yg;gpukhzq;fis tpgupf;fTk;.
4.4.1.2. jdpahSf;fpzq;f nrayhw;Wifia mstpLtjw;fhd Kiwikfs;
,Uj;jy;. (Gs;spfs; 10)
kpfr;rpwe;j Copaiu njupTnra;tjw;fhd %yg;gpukhzq;fis tpgupf;fT
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4.4.2. epWtdj;jpd; cw;gj;jpj;jpwid cau;j;Jtjw;fhf gjtpazp ey;fpa gq;fspg;gpid
ghuhl;Ltjw;fhd Kiwikfs; ,Uj;jy;.
4.4.2.1. gpupT thupahf nrayhw;wiy kjpg;gPL nra;fpd;w Kiwikfs; ,Uj;jy;.
(Gs;spfs; 05)
cjh – Copau; nraYhf;Ftpg;Gj; jpl;lq;fs;
4.4.2.2. Ml;fSf;fpzq;f nrayhw;Wifia kjpg;gPLnra;fpd;w Kiwikfs; ,Uj;jy;.
(Gs;spfs; 05)
cjh – gjtpazpia nraYhf;Ftpg;gjw;fhf Kiwapay;fia jahupj;jy;. cjh- khjj;jpd; kpfr;rpwe;j Copaiu njupTnra;jy; .
%yg;gpukhzq;fs; vd;wtifapy; tUif> tUlhe;j nraw;ghl;Lj; jpl;lj;jpd; ,yf;Ffis mile;jpUj;jy;> ntspthup Nrittoq;Fdu;fSldhd rpwe;j cwTfs;> flikAld; njhlu;Gila mwptpid $u;ikahf;fpf;nfhs;sy;. Nghd;wit
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4.4.3 gjtpazp kdepiwtpid kjpg;gPL nra;tjw;fhd Kiwikfs;
,Uj;jy;.
(Gs;spfs; 05)
cjh - miuahz;LuPjpahf/tUlhe;juPjpahf kdepiwT gw;wpa kjpg;gha;tpid
Nkw;nfhs;sy; (tha;nkhopuPjpahf my;yJ vOj;jpy; ) kw;Wk; mjw;fhd njhlu;
eltbf;iffis Nkw;nfhs;sy;. (ARR- After Action Review)
4.4.4 gjtpazp nraYhf;Ftpg;G Kiwikfs; ,Uj;jy;.
(Gs;spfs; 05)
cjh – cs;ehl;L /ntspehl;L gapw;rp tha;g;Gfs;> epjprhu; kjpg;gPL> ghuhl;Lr; rhd;wpjo;fis toq;Fjy;
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5.1. nraw;ghq;F Kfhikj;Jtk; (Gs;spfs; 70)
5.2. Gj;JUthf;fk; (Gs;spfs; 60)
5.3. toq;fy; Kfhikj;Jtk; (Gs;spfs; 30)
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5.1.1. epWtdj;jpd; Nehf;fq; fis epiwNtw;wpf; nfhs;sj; Jiz Gupfpd;w Kf;fpakhd nraw;ghLfs; kw;Wk; cjtpr; nraw;ghLfis ,dq;fhzy;. ( Core Functions & Supportive Function) (Gs;spfs; 10) cjh – itj;jpariynadpy; Nehahspfis ftdpj;jy; (core function ) mj;Jld; epu;thfk; kw;Wk; xsljq;fs; nfhs;tdT (supportive function)
cjh - NPS vdg;gLfpd;w gapw;rp> Nkk;ghl;L> fUj;jpl;lq;fs; (core function ) mj;Jld; epu;thfk; kw;Wk; thfdg; guhkupg;G> toq;fy;> fsQ;rpak;> Mtzf; fhg;gfk; (supportive function)
5.1.2. epWtdj;jpd; xt; Nthu; mq;fj;jtUf;Fk; njhopy; tpgunkhd;W (Job Description) toq;fg;;gLjy;. (Gs;spfs; 05)
,e;j njhopy; tpguk; toq;fg;gl;Ls;snjd;gJ / ,y;iy vd;gijf; Fwpg;gpLf. Public Sector -- 2020 60
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5.1.3 epWtdj;jpd; midj;Jf; flikfs; gw;wpAk; vOj;jpyhd njspTgLj;jy;fs; (Work Manual) , nra;Kiwahf;fy; Nfhit (Process Manual) jahupj;J mq;fj;jtu;fspd; ghtidf;F vLj;jy;. (Gs;spfs; 15)
cjh- xOf;F Fwpg;Gfs; %ykhf /Ntiy mwpTWj;jy;fs; ,Uj;jy;
mt;thwhd Nfhitnahd;W jahupf;fg;gl;bUj;jy; ghtpg;gjpyhd trjpia tpgupf;fTk;.
5.1.4. epWtdj;jpd; xl;Lnkhj;j cw;gj;jpj;jpwid cau;j;Jtjw;fhf kl;Lg;gLj;jg;gl;l tsq;fis Kfhik nra;tjw;F mtrpakhd topKiwfis Nkw;nfhs;sy;.
(Gs;spfs; 15)
cjh- Fwpg;ghf epjp> ngsjPf kw;Wk; kdpjtsk; gw;wp fUj;jpw; nfhs;sg;gLk;. mj;jifa re;jug;gq;fs; gwp ,uz;L cjhuzq;fs; tPjk; jUf. ( thfdg; gw;whf;Fiw – epjpNaw;ghL FiwT – fpuhk mYtyu;fs; FiwT
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5.1.5 epWtdj;jpd; Nrit cd;dj epiyia cau;j;Jtjw;fhd Kiwapay;fs;. 5.1.5.1 jfty; njhopy;El;gj;ij gpuNahfpj;jy; - e-productivity (2.2.6 ,y; Fwpg;gpl;l tplaq;fSf; F Nkyjpfkhf) (Gs;spfs; 15) cjh- juT Kiwikfs;> nkd;nghUs;fis mwpKfQ;nra;jy; (fsQ;rpak; /Mtzf; fhg;gfk; kw;Wk; gpw nraw;ghq;FfSf;fhf),NPS (E-Breeze System) 5.1.5.2 NtW Kiwapay;fs; (nraw;ghq;fpid vspjhf;Fjy; Nghd;wit) (Gs;spfs; 10) cjh- IT my;yhj
E – Eliminate ( cjh – Ntiy gbKiwfis ePf;Fjy;) C – Combine (cjh- rpy gbKiwfis Nru;j;jy;) R – Rearrange (cjh – kPz;Lk; jahupj;jy;) S – Simplify (cjh – vspikfhf;Fjy; { gbtq;fs; Nghd;wit})
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5.2.1. epWtdj;jpdhy; gilg;ghw;wy; kw;Wk; Gj;JUthf;fk;
(Creativity and Innovation) mwpKfQ; nra;jy;. (Gs;spfs; 05) cjh – Nrit toq;fiy kpfTk; jukhdjhf ngw;Wf;nfhLg;gjw;fhf epWtdj;jpd; nraw;ghq;Ffis vspikahf;Ftjw;fhf gilg;ghw;wy;kpf;f Kiwapay;fspd; ghtid cjh- e-business registration, e- office management system .
,jd;NghJ toq;Fk; Nritapd; Gj;jk;Gjpa jd;ik> trjpahf eilKiwr;rhj;jpakhdtifapy; ,af;f ,aYfpd;wik> nghJkf;fSf;F fpilf;fpd;w Nritapd; tpidj;jpwd; kw;Wk; gaDWjp tpUj;jpailjy; gw;wp ftdk; nrYj;j Ntz;Lk;.
,t;tpjkhf gilg;ghw;wy; kw;Wk; Gj;JUthf;fj;ij (Creativity and Innovation) mwpKfQ;nra;a gytw;iwr; nra;ayhk;. Gjtpazpia Mw;Wg;gLj;jpatpjk; kw;wk; Rw;whliy mikj;jtpjk; gw;wp tpgupf;fTk;.
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5.2.2 epWtdj;jpd; xt;nthU gpuptpYk; xt;nthU nraw;ghq;fpYk; gad;tpisT kw;Wk; xl;Lnkhj;jkhd tifapy; cw;gj;jpj;jpwid Nkk;gLj;Jtjw;fhf gjtpazpapd; Kd;nkhopTfisAk; fUj;Jf;fisAk; ngw;Wf; nfhs;tjw;fhd Kiwapanyhd;W
(Staff Suggestions Scheme) epyTjy;. (Gs;spfs; 05)
cjh – Copau; Kd;nkhopTj; jpl;lk; gw;wpa KOikahd tpguj;ij jUf.
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5.2.3 Nkw;gb Kd;nkhopTfis mKyhf;Ftjw;fhd Kiwapanyhd;W epyTjy;. (Gs;spfs; 10) cjh –
kpfr;rpwe;j 05 Copau; Kd;nkhopTfis nfhLf;fg;gl;Ls;s khjpupg; gbtj;jpw;fpzq;f rku;g;gpf;fTk;.
5.2.4. epWtdj;jpy; mKyhf;Ftjw;fhd junkhd;wpy; FWf;F gjtpazp FOf;fs; gzpNkk;ghl;L tl;lq;fis epWTjy;.
(Gs;spfs; 05);
ju tl;lq;fspd; vz;zpf;if> gpupTf;fpzq;f tl;lq;fspd; guk;gy;> tl;lf; $l;lq;fis Kiwg;gb elj;Jjy; Nghd;wtw;iw tpgupf;fTk;. rpwpa FOf;fspd; Ntiyfs; gw;wpAk; tpgupf;f ,aYk.
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5.2.5. nraw;ghLfspd; tpUj;jpf;fhf jutl;l fUj;jpl; lq;fis Nkw;nfhs;sy; (kpfr; rpwe; j 10 fUj;jpl;lq;fis Fwpg;gp;Lf) (Gs;spfs; 20)
kpfr;rpwe;j 10 jutl;lf; fUj;jpl;lq;fis jug;gl;Ls;s khjpupg; gbtj;jpw;F mikthf rku;g;gpf;fTk;.
5.2.6. gjtpazpapd; Kd;nkhopTfs; fUj;Jf;fs; kw;Wk; jutl;lr; nraw;ghLfis kjpg;gPL nra;tjw;fhd Kiwapanyhd;W ,Uj;jy;. (Gs;spfs; 05) kpfr;rpwe;j Kd;nkhoptpid njupTnra;jy;> kpfr;rpwe;j tl;lk; / tl;lj; jiytu; / mq;fj;jtiu njupTnra;jy;
mjw;fhd xOq;fike;j %yg;gpukhzq;fs; ,Uj;jy;
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5.2.7. gjtpazpapd; gilf;Fe;jpwDs;s fUj;Jf;fisg; gpuNahfpj;J epWtdj;jpy; GJj;jd;ikia Nkw;nfhs;sy;. (Gs;spfs; 10)
Gj;JUthf;fk; vd;gJ Gjpa my;yJ Kidg;ghfj; njupfpd;w tpUj;jpnra;jy; Nkw;nfhs;sg;gl;l
cw;gj;jpfs; (gz;lq;fs; my;yJ Nritfs;), nraw;gq;Ffs; re;ijg;gLj;jy; Kiwapay;fs; my;yJ
mikg;ghz;ik KiwapayhFk;
mj;jifa re;jug;gq;fSf;fhd Vwf;Fiwa ehd;F cjhuzq;fis vOJf.
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5.3.1. ifapUg;Gf; fl;Lg;ghL> gz;l kjpg;gha;T kw;Wk; epiyahd nrhj;Jf;fs; guhkupg;Gf;fhf epyTfpd;w cs;sf fl;Lg;ghl;L Kiwapay;fs;. (Gs;spfs; 10)
cjh – cupa Neuj;jpy;/cupatifapy; Nkw;nfhs;sy;
epiyahd nrhj;Jf;fspd; guhkupg;Gf;fhf crpjkhd topKiwfs; cs;s tpjk; gw;wp tpgupf;fTk;.
5.3.2. mjd; nghUl;L jfty; njhlu;ghly; njhopy;El;g (ICT) ghtid. (Gs;spfs; 10) cjh - Data base , Computer Programs ghtpj;jy;
5.3.3. cupa Neuj;jpy; jpl;ltl;lkhd juk; nfhz;ljhf toq;fy; nraw;ghLfis Nkw;nfhs;s mtrpakhd eltbf;iffis Nkw;nfhs;sy;. (Gs;spfs; 10) cupa Neuk; kw;Wk; juj;ijg; Ngzptu Nkw;nfhz;l xUrpy Kaw;rpfis fhl;Lf.
Public Sector -- 2020 68
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..
• mwpT Kfhikj;Jtk; (Gs;spfs; 40)
6.1.
• mYtyf Kfhikj;Jtj;jpw;fhd juTfs;> jfty;fs; kw;Wk; mwpT (Gs;spfs; 40) 6.2
Public Sector -- 2020 69
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6.1.1. epWtdj;jpd; gjtpazp nfhz;Ls;s mwpitAk; Mw;wy;fisAk; jPu;khdk; Nkw;nfhs;Sk; NghJ ghtpf;fj;jf;f tifapy; Kiwikfis /Kiwapay;fis jahupj;jy;. (Gs;spfs; 10) Share Folders ,Data Bases ,Knowledge Forums, Knowledge Hunting ,Knowledge Portal
6.1.2. mwpT kw;Wk; jpwd;fis cs;slf;fpa jfty; Kiwikia cupa tifapy; ,w;iwg;gLj;JjYk; mtw;iwg; ghtpj;jYk;. (10 Gs;spfs;) (ලකුණු 10)
nghWg;Gfis ifaspj;jy;
nraw;ghl;Lj; jpl;lk;
Nkw;ghu;it Public Sector -- 2020 70
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6.1.3 gjtpazpaplKs;s mwpitAk; ngw;Wf;nfhs;fpd;w mwpitAk; cj;jpNahfj;ju;fSf;fpilapy; gupkhw;wpf; nfhs;tjw;fhd Kiwapy;fs; fhzg;gLjy;. (Gs;spfs 10;)
Demonstration , Dissemination , gjtpazpf; $l;lq;fs> tpupTiufs;> Annual Bulletin /tplaj;Jiwrhu;e;j Ehy;fis ntspapLjy;,Video
6.1.4. epWtdj;jpy; mwpT Kfhikj;Jtj;jpw;fhd epfo;r;rpj;jpl;lq;fis / fUj;jpl;lq;fis
mKyhf;Fjy;. (Gs;spfs; 10) mwpT Kfhikj;Jtk; gw;wpa gapw;rp epfo;r;rpj; jpl;lq;fis elj;Jjy;
tpNrl fUj;jpl;lkhf mKyhf;Fjy;
tplaj;JiwkPJ tpUg;gk; Vw;gl eltbf;if vLj;jy; - tplaj;Jiw gw;wpa gpuRuq;fs; / fhnzhspfs;
Public Sector -- 2020 71
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6.2.1. mYtyf Kfhikj;Jtj;jpd; NghJ md;whl gzpfspy; <Lgl juTfisAk; jfty;fisAk; ghtpj;jy;. (Gs;spfs; 10)
mj;jifa 2 re;ju;g;gq;fis tpgupf;fTk;.
cjh – jPtlq;fpYk; tpahgpj;Js;s cw;gj;jpj;jpwd; mgptpUj;jp vj;jpNahfj;ju;fspd; ,w;iwg;gLj;jpa juT Kiwikia rhu;e;jjhf ,lkhw;w gzpfis vspjhf;fpnfhs;sy;.
Public Sector -- 2020 72
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6.2.2. juTfs; kw;Wk; jfty;fspd; cz;ikj;jd;ik / nry;YgbahFk; jd;ik /ek;gfj;jd;ik / VNfhgpj;j jd;ikia cWjp nra;J nfhs;sy;. (Gs;spfs; 05) gpd;tUk; Kiwapay;fisg; ghtpf;fyhk;. mtw;iw
tpgupf;fTk;.
- Nghf;Ffspd; fw;if
- FWf;Fg; gupNrhjid
- epiyag; gupNrhjid/ mtjhdpg;G
- Kd;Ndw;w mwpf;iffs;
- Kiwhad Nkw;ghu;it
Public Sector -- 2020 73
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6.2.3. juTfs; kw;Wk; jfty;fspd; ghJfhg;G njhlu; gpy; nrayhw;Wjy;. (Gs;spfs; 05) flTr; nrhy;(Password/ Backups) ghJfhg;G Vw;ghLfis nra;jy;/ nghWg;Gfis jpl;ltl;lkhf xg;gilj;jy;/ Kiwahd Nkw;ghu;it
6.2.4 cs;sf kl;lf; FwpaPl;lhf;fk; (Internal Benchmarking) kw;Wk; cd;djkhd eltbf;if Kiwfs; (Best Practice) gupkhw;wk;. (Gs;spfs; 10) - xU cj;jpNahfj;jupd; cd;djkhd mDgtj;ij gpwUld; gupkhw;wpf;nfhs;sy; -Nkw;gb cd;djkhd mDgtj;ij Mtzg;gLj;jy;. - VNjDk; Nritia <Nlw;w xNu njhFjpiar; Nru;e;j cj;jpNahfj;ju;fs; vLf;fpd;w fhyk; gw;wpf; ftdj;jpy; nfhz;L rpfr;rpwe;j topKiwia cUthf;Fjy;. (cjh – fpuhk mYtyupd; Nrit)
Public Sector -- 2020 74
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6.2.5. ntspthup kl;lf; FwpaPl;lhf;fk; (External
Benchmarking) kw;Wk; cd;djkhd
eltbf;if Kiwfs; (Best Practice) gupkhw;wk;. (Gs;spfs; 10)
ntspepWtdq;fs;/ jdpahu; JiwapaduplkpUe;J ePq;fs; ngw;Wf;nfhz;l jiyrpwe;j mDgtq;fis epWtdk; xj;jpirT nra;Js;s tpjj;ij tpgupf;fTk;.( 2 re;ju;g;gq;fis fhl;Ljy; NghJkhdJ)
Public Sector -- 2020 75
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Organizational
Results
Financial
People/
Learning
& Growth
People
Process
Public Sector -- 2020 76
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7.1.1. Nrit myFfspd; vz;zpf;ifapd; / NritngWdu; vz;zpf;ifapd; elg;G epiyikAk; rhjfkhd Nghf;FfSk;. (Gs;spfs; 30)
NPS Hospital
No of participant for the training programs Income earning from training programs No of families involve with Community Productivity No of GP Cell registered No of Applicants for NPA
No of OPD patients No of Clinic No of surgeries No of new treatments
Public Sector -- 2020 77
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7.1.2. Nritfspd; juk; mjpfupj;jypd; epfo;fhy epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 15) (mstplf;$lb Fwpfhl;bfSld; Nghf;fpd; rhjf jd;ikapidf; fhl;Ljy; Ntz;Lk;)
7.1.3. NritngWdu;fspd; gpujpgypg;Gfspd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 15) cjh – ghtidahsu; Kiwg;ghLfspd; Nghf;F – Rl;bfSld; fle;j 3 Mz;Lfspy; xg;gpl;L 5 tplaq;fis Fwpg;gpLf.
Public Sector -- 2020 78
Nritfspd; jd;ik mstPl;L Fwpfhl;b Kd;Ndw;w tpisT Mf;fKiwahd Nghf;F 1.
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7.2.1. epjprhu; fpuaj;jpd; elg; G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 15)
epWtdj;jpw;F fpilj;j epjpNaw;ghLfs; cupa fhyj;jpw;fpzq;f <LgLj;jg;gLjiy tpgupf;fTk;.
- epjpNaw;ghLfs; vQ;;rpdth?
- rk;ge;jg;gl;l fhyg;gFjpf;Fs; mila ,aYkhapw;wh/ rpukkhdjhf mike;jjh?
7.2.2. nghJg; gzpfs; fpuaj;jpd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 15)
Public Sector -- 2020 79
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7.2.3. epjprhu; tsq;fis gaDwjpkpf;f tifapy; <LgLj;Jtjd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 20)
- ,q;F 5.1.4 ,d; fPo; tpgupf;fg;gl;l nraw;ghLfs; fhuzkhf fpilj;j ngWNgWfSf;fhf Gs;spfs; toq;fg;gLk;.
- NkYk; Nritf;$W xd;Wf;fhf nrythfpd;w gzj;njhif Fiwtile;Js;sjh ?
Public Sector -- 2020 80
,q;F xt;nthU nraw;ghl;bYk; milag;gl;l ngWNgWfs; fle;j fhyq;fSld; xg;gpl;L Fwpfhl;bfs; %ykhf toq;fg;glNtz;Lk;.
tsq;fspd;
ghtid
mstPl;L
Fwpfhl;b
Kd;Ndw;w tpisT Mf;fKiwahd
Nghf;F 1.
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7.3.1 milag; ngw;w ,yf;Ffs; kw;Wk; Kd;Ndw;wj;jpdJ ngWNgWfSk; Mf;fKiwahd Nghf;FfSk; (Gs;spfs; 10)
- gjtpazp mq;fj;jtu; xt;nthUtUk; ifaspj;j ,yf;Ffspy;
2018/2019 Mk; Mz;by; ve;jsTf;F mile;jdnud;gij tpgupf;fTk;.
- Nkw;gb ,yf;Ffis miljy; fle;j %d;W tUlq;fspy; Kd;Ndw;wkile;Js;sjh?
Public Sector -- 2020 81
,yf;Ffs; mstPl;L
Fwpfhl;b
Kd;Ndw;w tpisT Mf;fKiwahd
Nghf;F 1.
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7.3.2. epWtd njhlHghly; nray;Kiw Kd;Ndw;wj;jpd; ngWNgWfSk; Mf;fKiwahd Nghf;FfSk; (Gs;spfs; 05)
,jd;NghJ fzpauPjpahd tplaj;ijg; ghu;f;fpYk; juuPjpahd tplak; Muhag;gLk;.
,t;tpjkhf njhlu;ghly; Kd;Ndwpajhy; Kuz;ghLfs; Fiwtiljy;> FONtiyfs; Kd;Ndw;wkiljy;> Fk;gyhf gpupAk; epiy Fiwtile;jik> nghJNtiyfspd;NghJ cr;r mstpyhd gq;fspg;G fpilj;jy; Nghd;w juuPjpahd gz;Gfs; mtjhdpf;fg;gLk;.
Public Sector -- 2020 82
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7.3.4 gapw;rp epfo;r;rpj;jpl;lq;fspd; gpd;du; epWtdk; ngw;w ngWNgWfspd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 05) fle;j fhyg;gFjpapy; gjtpazp kdepiwT mjpfupj;j tpjk;
juuPjpahd fzpauPjpahd
(epfo;Tfs; uPjpahf) (mstPLfs; uPjpahf)
Public Sector -- 2020 83
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7.3.5. gjtpazp kdepiwT gw;wpa elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
Public Sector -- 2020 84
nraw;ghL Fwpfhl;b jPHf;fg;gl;l gpur;rid jw;Nghja Nghf;F
1
7.3.6. gjtpazp kjpg;gPL kw;Wk; mq;fPfhuk; gw;wpa elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
kjpg;gplg;gl;l
tpilak;
Fwpfhl;b rhjfkhd tpisT jw;Nghja Nghf;F tpisT
1
2
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7.3.7. FOr; nraw;ghLfs; Clhf ngw;Wf;nfhz;l ngWNgWfspd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
Public Sector -- 2020 85
jutisa nraw;ghL
Nkw;nfhs;sg;gl;l
fUj;jpl;lq;fspd;
vz;zpf;if
fUj;jpl;lq;fs;
2018-2019
epWtdj;jpd; gy gpur;ridfs;
jPHf;fg;gl;Ls;sJ.
CopaHfSf;fpilapy;
xw;Wik mjpfupj;Js;sJ.
mYtyf kuf;fwp Njhl;lk;
mikj;jy;
fzpg;gPl;L Gs;spfs; ,aw;if Kiwapy;
gapuplg;gl;l
kuf;fwpfs; ngw
Kbjy;
tPLfspYk; kuf;fwp
Njhl;lq;fs;
Muk;gpf;fg;l;Ls;sd
-Gjtpazpapd; elj;ijAk; elj;ijrhu; khw;wKk; -NfhshWfs; Fiwtiljy;. -Gjpa epfo;r;rpj;jpl;lq;fs; / fUj;jpl;lq;fis mwpKfQ;nra;jy;.
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7.4.1. jfty; kw;Wk; njhlu;ghly; njhopy;El;gj;jpd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
Public Sector -- 2020 86
njhlHghly;
njhopy; El;gk;
gad;ghL mstPl;L
Fwpfhl;b
Kd;Ndw;w tpisT Mf;fKiwahd
Nghf;F 1.
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7.4.2. mYtyf Kfhikj;Jt eltbf;iffspd; elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
cs;sf Kfhikj;Jtg; gzpfis Kd;Ndw;wpajhy; fpilj;j ngWNgWfis gFg;ghaTk;.
Public Sector -- 2020 87
nghwpKiw Fwpfhl;b Kd;Ndw;w tpisT jw;Nghja Nghf;F
1
2
3.
4
- fzf;fha;T Iatpdhf;fs; Fiwtile;jik
- gpwpnjhU gpuptpdhy; gpwpnjhU gpupTkPJ nra;ag;gLfpd;w Fiw$wy; Fiwtile;jik)
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7.4.3. Gj;JUthf;fj;ij eilKiwg;gLj;Jtjpyhd elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
5.2.7 ,d; fPo; Gupe;jit / QC kw;Wk; Kaizen Kd;nkhopTfspd; fPo; Gjpa mwpKfQ; nra;jy;fspypUe;J fpilj;j ngWNgWfis fhl;Lf.
7.4.4. nraw;ghLfis vspikahf;Ftjpyhd elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 10)
,yf;fk; 5.1.5.2. ,d; fPo; Nkw;nfhz;l tpUj;jpnra;jy;fspd; ngWNgWfisf; fhl;Lf.
Public Sector -- 2020 88
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7.4.5. tUlhe;j nraw;ghl;Lj; jpl;lj;jpw;fpzq;f epWtg;gl;l gpujhd ,yf;Ffis miltjpyhd elg;G epiyikAk; Mf;fKiwahd Nghf;FfSk;. (Gs;spfs; 20) gpupTfSf;fpzq;fTk; epWtdthupahfTk; mbg;gil ,yf;Ffs; 2018 kw;Wk; 2019 Mk; Mz;Lfspy; mile;Js; tpjk; gw;wp tpgupf;fTk;.
Public Sector -- 2020 89
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7.5. epWtdk; rhu; ntw;wpfs; (Gs;spfs; 20)
7.5.1. cw;gj;jpj;jpwd; tpUJfs; (Gs;spfs; 10)
7.5.2. NtW tpUJfs
7.5.2.1. epWtdj;jpDila tpUJfs; (Gs;spfs; 05)
7.5.2.2. jdpegH rhHghd tpUJfs; (Gs;spfs; 05)
Public Sector -- 2020 90
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