Placing Countries In Charge of Their Own e-Health Destiny - The Need for Strategy -

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Dr. Richard E. Scott Director, NT Consulting – Global e-Health; Professor, University of KwaZulu Natal, Durban, South Africa; Director, Office of Global e-Health Strategy, and Adjunct Professor, Departments of Community Health Sciences and Family Medicine, University of Calgary. Dr. Maurice Mars Professor, University of KwaZulu Natal, Durban, South Africa AeHIN Hour Calgary, Canada 12 th – 13 th November 2013

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Placing Countries In Charge of Their Own e-Health Destiny - The Need for Strategy -. Dr. Richard E. Scott Director, NT Consulting – Global e-Health; Professor, University of KwaZulu Natal, Durban, South Africa; - PowerPoint PPT Presentation

Transcript of Placing Countries In Charge of Their Own e-Health Destiny - The Need for Strategy -

Page 1: Placing Countries In Charge of  Their Own e-Health  Destiny - The Need for  Strategy -

Dr. Richard E. ScottDirector, NT Consulting – Global e-Health;

Professor, University of KwaZulu Natal, Durban, South Africa;Director, Office of Global e-Health Strategy, and Adjunct Professor, Departments

of Community Health Sciences and Family Medicine, University of Calgary.

Dr. Maurice MarsProfessor, University of KwaZulu Natal, Durban, South Africa

AeHIN HourCalgary, Canada

12th – 13th November 2013

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Topics- Key Insight Only About Each -

Context and CostWhat do we focus on?Where do we start?What is Strategy?The e-Health Strategy Development Framework

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Context and Cost?- Can We Afford e-Health? -

WHO’s Report of the Commission on Macroeconomics and Health [2001] - minimum $34 per capita to provide just a ‘basic health care package’.

2011 ExampleUS $8,650 per capita; Canada $5,800 per capitaCanada – Of $5,800 , ~ 72% ($4,176) from public purse. About 2.7% spent on ‘technology use in health’ or ~$113 per

capitaIf spend only $10-35 per capita, 2.7% = 27-67 cents per capita

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Context and Cost?- Can We Afford e-Health? -

e-Health is an ‘opportunity cost’

Money spent on e-health is money NOT spent on immunization, sanitation, clean water, rural clinics, health provider salaries, …..

Any decision to invest in e-Health MUST be sound, evidence-based, transparent, and defensible!!

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What Do We Focus On?- Health Informatics - The Electronic Health Record -

Core components of an EHR include:Client registry Provider registry Diagnostic imaging system Drug information system Laboratory information system Interoperable. Yet private and confidential

An EHR initiative is a complex, high-risk endeavour

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What Do We Focus On?- Health Informatics - The Electronic Health Record -

Is An EHR The Right Solution for Developing Countries?British Columbia - $222 million capital costs by March 31,

2013; ongoing annual operating costs – maybe $30M

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Generic problems:Expectations of “instant results” Lack of needed supportLack of knowledge and understanding by policy and decision makers.

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What Do We Focus On?- Other Components of e-Health? -

Global Health

e-Health

Health Informatics

[Telemedicine]

[Telepaediatrics]

[Decision Support Systems]

[Teleradiology]

[Home e-Health] [EHRs]

[PHR]

[EPRs]

[Tele-Social Work;Tele-Pastoral care]

[Surveillance Systems]

[Websites;Personal Remote

Monitoring;Teleradiology]

(Source: Scott RE – 2004, 2006, 2009, 2011, 2013)

[e-Learning][e-Commerce]

[EMRs]

Global e-Health

[SMART Cards]

[Tele-Rehab]

[m-Health] [Social Media]

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What Do We Focus On – Risk Factors?- GBD 2010 Study -

Risk factors that account for the most disease burden - Philippines

Dietary Risk

Tobacco Smoking

Hypertension

0-5 years:Childhood Underweight

15-49yearsDietary Risks

http://www.healthmetricsandevaluation.org/sites/default/files/country-profiles/GBD%20Country%20Report%20-%20Philippines.pdf

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What Do We Focus On – The ‘Future’?- GBD 2010 Study -

DALYs - % Change 1990-2010 - Philippines

Diabetes

Chronic Kidney Disease

Hypertension

Cirrhosis

Interpersonal Injury

http://www.healthmetricsandevaluation.org/sites/default/files/country-profiles/GBD%20Country%20Report%20-%20Philippines.pdf

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What Do We Focus On – The ‘Now’?- GBD 2010 Study -

Years lived with disability(YLDs = Philippines 2010)

‘Other NCD’

Musculo-skeletal

Mental and Behavioural Disorders

Other Respiratory Diseases

HIV/AIDS and TB

http://www.healthmetricsandevaluation.org/sites/default/files/country-profiles/GBD%20Country%20Report%20-%20Philippines.pdf

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What Do We Focus On?- Country Specific Focus Needed -

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Where Do We Start?- Frequently – We ‘Learn’ from Others - Good and Bad Idea -

Emulate vs Adapt vs Context Specific

Learn from ‘Bad’ experiences

Care with ‘Good’ experiences

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Where Do We Start?- Old News – and More Recent News …. -

“The most favourable approach to the implementation of e-health is to have a framework of strategic plans

and policies which lay the foundation for development” WHO, 2006

“Ontario has spent more than $1-billion, most of it apparently now lost, in part because the province

rushed into the program without a strategic plan.”National Post, 2010

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Where Working?

SustainableWhy

e-Health Options

e-Health SolutionHow

ORGANISATION

Health Needs

IdentifiedIdentified

Conducive Setting[Complex]

? Setting

? Setting ? Setting

Privacy Setting

Standards Setting

Policy Settin

g

Regulatory Setting

Legal Setting

Health Needs

AddressedAddressed

Architecture

STRATEGY

Implementatio n

Integration

Change

Management

Evaluation

Infrastructure

Infostructure

GGoo

//

NNoo

GGoo

CONSTRUCTION OPERATION

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Where Do We Start?

LOW IMPACTHIGH

IMPACT

LOW COST NOABSOLUTELY

YES

HIGH COSTABSOLUTELY

NOMAYBE

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Where Do We Start?

LOW IMPACT

MEDUIUM IMPACT

HIGH IMPACT

LOW COST NO PERHAPSABSOLUTEL

Y YES

HIGH COSTABSOLUTEL

Y NODOUBTFUL MAYBE

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Where Do We Start?

LOW IMPACT

MEDUIUM IMPACT

HIGH IMPACT

LOW COST NO PERHAPSABSOLUTEL

Y YES

HIGH COSTABSOLUTEL

Y NODOUBTFUL MAYBE

COMPLEXITY

LOW

HIGH

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Where Do We Start?- What’s Available from the Litereature? -

WHO/ITUNational eHealth Strategy

Toolkit

Commonwealth;Developing an E-Health

Strategy

KenyaKenyan National e-Health

Strategy 2011-2017

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What is ‘Strategy’- What it Is ~ What it Does -

Strategy:Clarity around where you are going and why

you are going there.e-Health strategy:

Documentation that describes and justifies the overall approach to be taken by a country (or organisation) for progressive implementation of e-health solutions.

Strategy is key:Foundation for sustainable e-health

implementation.

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What is ‘Strategy’ ?- Quite Different from Policy, but often used Interchangeably !! -

Lot of misuse of the term ‘strategy’ / ‘strategic’

Lot of debate even in the business sector re ‘strategy’

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UNDERSTANDABILITY of ENVIRONMENT

LOW HIGH

HIGH LEVELS OF ENVIRONMENTAL

TURBULENCEIntra-

preneurshipStrategic

Intent

LOW LEVELS OF ENVIRONMENTAL

TURBULENCEEmergent strategy

Strategic Planning

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Intended Strategy Deliberate Strategy Ultimate Strategy

Intended Strategy

Influential Factors

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e-Health Strategy Development- 8 Steps -

Evidence Gathering and Situation Assessment (Step 1)Holistic Review (Step 2)Differential Diagnosis (Step 3)Preliminary Prioritization (Step 4)Identifying Solutions (Step 5)Considering eHealth Solutions (Step 6)Secondary Prioritization (Step 7)Strategy Formulation (Step 8)(next steps – policy, architecture, infra / infostructure, etc.)

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e-Health STRATEGY- Holistic Review -

Table 1. Categories for Consideration during a Differential Diagnosis for Development of an e-Health

Strategy

Sachs (2005):

Poverty TrapEconomic Policy FrameworkFiscal Framework and Fiscal

TrapGovernance Patterns and

FailuresCultural BarriersPhysical GeographyGeopoliticsInfrastructure - Current and

Planned (e.g., coverage – 3G/4G/GPRS-EDGE)

Additional:

Health - Status, Services, and Policy Framework - NEEDS

e-Health - Status, Services, Policy Framework, and Readiness

External Factors - Projected Impact on Health of Climate Change

Literacy - basic, health, e-healthInfostructure - Current and Planned

(e.g. HHR capacity (health, e-health, and IT))

Setting: Readiness; ‘Traditional’ Medicine

Change management - ? Which

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e-Health Strategy Development- 8 Steps -

Evidence Gathering and Situation Assessment (Step 1)Holistic Review (Step 2)Differential Diagnosis (Step 3)Preliminary Prioritization (Step 4)Identifying Solutions (Step 5)Considering e-Health Solutions (Step 6)Secondary Prioritization (Step 7)Strategy Formulation (Step 8)(next steps – policy, architecture, infra / infostructure, etc.)

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A Panacea ?- The Goose That Lays Golden Eggs -

e-Health is a facilitator

e-Health is NOT always the answer

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e-Health Strategy Development- 8 Steps -

Evidence Gathering and Situation Assessment (Step 1)Holistic Review (Step 2)Differential Diagnosis (Step 3)Preliminary Prioritization (Step 4)Identifying Solutions (Step 5)Considering e-Health Solutions (Step 6)Secondary Prioritization (Step 7)Strategy Formulation (Step 8)(next steps – policy, architecture, infra / infostructure, etc.)

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Strategy vs Policy?- How do they relate? -

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e - e - H H e e a a l l t t hh

S t r a t e g yS t r a t e g y

P o l I c y

P o l I c y

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Benefits of this Approach?

A Clear Understanding of Where and Why you need e-HealthEvidence-basedLocally needs-basedTransparentDefensible

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$ $$$$$$$$

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Benefits of this Approach?

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How ?- Is This Easy To Do ….. ? No. But It’s Darned Important -

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What you do now is laying the foundation for what will happen in Pakistan for the next 10, 20, 30 years.

Take the time to do it.

And do it right – first time.

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The train has already left the station – and is changing the ‘health’ forever.

You may be on board – But – are you headed in the right direction?

e-Health

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Richard [email protected]

Maurice [email protected]