Pissing against the wind

Pissing against the wind

@ziobrando

About meIn the IT field since ZX Spectrum Strategic IT Consultant ...whatever that means Trainer (Avanscoperta & Skills Matter) Technical Writer Blogger: http://ziobrando.blogspot.com Twitter: @ziobrando

My e-mail: [email protected]

http://ziobrando.blogspot.com/

mailto:[email protected]

What I do

9%

11%

12%

31%

38%

Agile processesDomain-Driven DesignEfficiency & ManagementArchitectureFunny clown

Intelligent persons taking

stupid decisions

But first...

Preface

Thermodynamic convenience

15° C

18° C

40° C

35° C sunny, windy

But for us...

He’s lovelyHe’s lazy

He’s smartHe’s cute

he’s a bastard

Frictionand how Scrum and Kanban pretend to face it

Scrum Roles

Team Scrum Master

Product Owner

Why Roles?

Team

Scrum Master?

Product Owner

Team Team

Scrum Master?

Product Owner

Team Team

Scrum Master?

Product Owner

Team Leader?

Team Team

Scrum Master?

Product Owner

Team Leader?Project Manager?

Team Team

Scrum Master?

Product Owner

Team Leader?Project Manager?Consultant?

Team Team

Scrum Master?

class?

Product Owner


Team Team

Scrum Master?

class?

Product Owner?


Team Team

Scrum Master?

class?

Product Owner?


?

Product Owner

Product Owner

Needs to be a person with the knowledge, the ability and the power to make critical decision for the product in development

Scrumbut

Good as bolognese sauce made with seitan

“Scrum doesn’t work.

Let’s try something else”

Kanban

• lightweight start

• We don’t touch roles

Apparently

Dev Team

Organization

After fixing things...

We discover that...

It’s always an IT problem until it’s proved not to be. I’ve been involved in agile teams where I’ve seen improvements on the technical side expose shortcomings and failures on the business side. When delivery is predictable the bottleneck shifts into the business. By delivering high quality software that just works, continuous feedback from customers and the measurement of realized benefits often reveals poor decision-making in other parts of the organization.

http://nobull.energizedwork.com/ Simon Baker

http://nobull.energizedwork.com/

They’re not always happy

Resistence

Our role

right? wrong?

right? wrong?Embarassing implementations


Cronically late


Cronically late

overpromising and underfulfilling


Cronically late


...


Cronically late


Constraints, policies, etc.

...


Cronically late



...

changing requirements


Cronically late



...


companies do not understand IT


Cronically late



...


companies do not understand ITSalary policies


Cronically late



...


companies do not understand IT

Only conservative choices allowed

Salary policies

“It’s not all black or white”

Pierrot

“It’s not all black or white”A. Del Piero

By the way... some of you should have

thought... “Alex del Pierrot”

...and that would be the only thing you’ll

remember of this talk

This is the thing I cannot guarantee here...

Like it or not

Our brain is a weird animal

Let’s get back to us

0

I’m sincerely impressed by your progress, guys!

Gods are angry

Burn the witch!

It’s IT’s fault!

We always look for a simple cause & effect relation

...but in a complex system, the

explanation can’t be simple

nevertheless..

http://www.wpclipart.com/medical/anatomy/brain/four_lobes_of_the_cerebral_cortex.png.html

http://www.wpclipart.com/medical/anatomy/brain/four_lobes_of_the_cerebral_cortex.png.html

This is how we are

System 1

System 1Quick pattern matching

System 1Quick pattern matchingparallel processing, unaware mode

System 1Quick pattern matchingparallel processing, unaware modeLow energy consumption


System 2


System 2Complex elaboration that need attention and concentration


System 2

No parallelism

Complex elaboration that need attention and concentration


System 2

High energy consumptionNo parallelism

Complex elaboration that need attention and concentration

The cat

Let’s get back to Scrum

Sel

Self-organizing team

Organization chart

You know it

Divide et impera

Divide et imperaSystem

1

bullshit

Decisions

Information

2 problem families: !

Decisions taken in the wrong place

!

Decisions taken in the wrong way

“I gave you 2 more persons... You’ll deliver

earlier!”

“I gave you 2 more persons... You’ll deliver earlier!”


- Linear outcome (false)


- Linear outcome (false)- Linear proportion between cost

and delivered value (false)



and delivered value (false)- Linear starting costs (false)

“We couldn’t hire a senior, so we hired two

juniors”

“We couldn’t hire a senior, so we hired two juniors”


- Linear outcome (false)



and delivered value (false)



and delivered value (false)- Linear starting costs (false)

“Proceed with the other activities in the

meanwhile”

“Proceed with the other activities in the meanwhile”


- Null context switch cost (false)


- Null context switch cost (false)- Suspended activities remain idle

(false)


- Null context switch cost (false)- Suspended activities remain idle

(false)- Doing is always better than not

doing (false)

The bullshit asymmetry

principle

The amount of energy necessary to refute

bullshit is an order of magnitude bigger than to produce it

Pyramid is disfunctional

Convincing the boss

Decisions

Informations

Decisions

Informations

I need to convince my boss to let me do this

thing

Decisions

Informations


thing

I have no idea what he’s talking about

Decisions

Informations


thing

I have no idea what he’s talking about

But I have to say something

Versailles Antipattern

Versailles AntipatternBoss is not in the right mood today


Can you help me convincing him?



We need a mutual cover-up

strategy



We need a mutual cover-up

strategy I heard that he said that...

Cortisanborn to resolve language problems between the king, aristocracy and people. Typically evolves into a filter. Variable power.

Richelieu


Richelieu

Alfano


These are problems for every organization

...but Agile rides straight into that

Software development is a

continuous decision making process

Are we good decision makers?

How can I exit the stalemate?

Ideology?

Ideology?NO!

SkillsLet’s add a dimension

Fine-Grained Delegation

Management 30.com

Delegation Matrix

Estimate Design Holiday BudgetTellSell

Consult XAgreeAdvise XInquire X

Delegate X

Towards nirvana

Skills

resp

onsib

ility

Frustration

Conflicts

Turnover

Anarchy

Losing control

Towards nirvana

dream Skills

resp

onsib

ility

Frustration

Conflicts

Turnover

Anarchy

Losing control

Towards nirvana

dream

Man

agem

ent’s

view

Skills

resp

onsib

ility

Frustration

Conflicts

Turnover

Anarchy

Losing control

Towards nirvana

dream

Man

agem

ent’s

view

Team’s view

Skills

resp

onsib

ility

Frustration

Conflicts

Turnover

Anarchy

Losing control

(In)competence

Learning Organization?

How is feedback managed?


- Real time feedback right after the lesson?



- End of course feedback?



- End of course feedback?- Post-degree feedback?



- End of course feedback?- Post-degree feedback?- 5 years after feedback?

once passed the gates...

Gavetta(apprenticeship)

“I park you somewhere, doing something not really useful, ‘cause I have no Idea about how to make you grow”

Gavetta:

We need experienced people

The pyramid is stable

Recruiting Strategy

The hazing temptation

It’s been hard for me, it has to be hard for

you.

Are we good teachers

IncompetenceLittle

alternativesFear

Immobilism

Bingo!

Università produce

incompetenti

basso livello di competenze

in azienda

Università non impara

Frustrazione per chi impara

in fretta

Gavetta

Omologazione per chi resiste

La piramide si rinforza

Fuga di talenti

Wasted potential

Learning is up to you

Decision Making

Are we good in making decisions

With the appropriate tools

Can we take decisions as teams?

Skills

Stress

Stress

Psycological reaction !

To an adverse situation !

Situation is perceived as inevitable

Brain can’t learn

Is it really resistence?

Bingo!

We don't learn under strsss

Pyramid generates

stress

Low expertise levels justify

pyramids

Pyaramid strengthens

Conclusion

We have limited resources:

Better not to take decisions in given circumstances

Some decisions can be taken without

taking them (just letting them

happen)

Decisions are a lot better if taken in the

right place

deciding vs

making it happen

3 moves to change

Rational instruction Emotional impact Removing impediments

(Not) an IT problem

Pyramid is the problem

IT Department

mess

IT Department

messmess

IT Department

messmessmess

IT Department

messmessmess

IT Department

MES

S!

messmessmess

IT Department

MES

S!M

ESS!

messmessmess

IT Department

MES

S!M

ESS!

MES

S!

messmessmess

IT Department

MES

S!M

ESS!

MES

S!M

ESS!

messmessmess

IT Department

MES

S!M

ESS!

MES

S!M

ESS!

MeS

S!

messmessmess

IT Department

MES

S!M

ESS!

MES

S!M

ESS!

MeS

S!M

ESS!

Dogfood effect

Who moves first?

Who moves first?

NO!

There are alternatives

www.betacodex.org

http://www.betacodex.org

there are alternatives

www.holacracy.org

http://www.holacracy.org

We’re not alone

We’re not alone

Agile

We’re not alone

AgileLean

We’re not alone

AgileLean

Complexity Science

We’re not alone

AgileLean

Complexity Science

Lean

We’re not alone

AgileLean

Complexity Science

LeanLean

We’re not alone

AgileLean

Complexity Science

LeanLean

Management 3.0

We’re not alone

AgileLean

Complexity Science

LeanLean

Management 3.0Beyond Budgeting

We’re not alone

AgileLean

Complexity Science

LeanLean


#Stoos

We’re not alone

AgileLean

Complexity Science

LeanLean


#Stoos

Radical Management

Questions?

Thank you!

@ziobrando [email protected]

www.avanscoperta.it

mailto:[email protected]

http://www.avanscoperta.it

Pissing against the wind

Business

Transcript of Pissing against the wind