Enriching Lives Beyond Expectation!

As a leader in government responsiveness, transparency and customer-centric service, Pinal County Government is leading the way towards governmental excellence. To ensure our employees and leaders have the tools and critical skills to be successful, Pinal County Human Resources is excited to present the new Fiscal Year 2019-2020 Training Calendar.

PINAL COUNTY HUMAN RESOURCES FY2019-2020 Training Calendar

PCHR - Lunch & Learn Skill-Building Series & Core Competency Courses Course Description and Course Calendar FY2019-2020 Page 1 of 12

Pinal County Human Resources Training Calendar FY2019-2020

Table of Contents 1 - Hour Lunch & Learn: Skill Building Series

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Exploring the Dynamics of Leadership

Stress Management

Emotional Intelligence

Benefits & Retirement

Team-Building

Cultural Diversity

FMLA, ADA & Medical Related Issues

Conflict Management

Merit Rules & Hearings

Planning & Organization Skills

Recruitment & Compensation

8 - Hour Skill Building Workshop Supervisor Skill Building Workshop Page 8

Core Competencies Courses (Required Attendance for All Initial Probationary Employees)

Harassment Prevention Page 9 Code of Conduct Page 9 Bystander Intervention Page 10 Respect In The Workplace Page 10 Cyber Security Page 11 Emergency Response – Active Shooter Page 11 OSHA/Workplace Safety Page 12

Core Competencies Courses- Online Courses (Required Attendance for All Initial Probationary Employees)

National Incident Management System (NIMS) Page 12 Customer Service Page 12

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Introducing our Lunch & Learn: Skill-Building Series

Course Descriptions & Calendar: Exploring the Dynamics of Leadership: This 1-hour Lunch & Learn explores in broad strokes three essential responsibilities supervisors and managers must recognize the 4-E’s of Leadership. Internalizing these simple but effective principles can help new supervisors and seasoned managers alike build trust within their teams while avoiding personal and agency liability. Discovering the multi-faceted functions of a supervisor can set the new leader on the path toward success and help refocus veteran managers back to staff-centric leadership.

Exploring the Dynamics of Leadership: Course Calendar

Wednesday, October 9, 2019: 12:00 p.m.–1:00 p.m. Palo Verde Room

Wednesday, April 29, 2020: 12:00 p.m.–1:00 p.m. Palo Verde Room

Exploring the Dynamics of Leadership Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch

Stress Management: This 1-hour Lunch and Learn will enable participants to consider the management of workplace stress at an individual and organizational level, and will help participants develop and implement effective strategies to prevent and manage stress at work.

There will be opportunities to relate the content to the participants' own work environment, and to consider a range of practical stress management techniques that can help team members whilst executing management health and safety responsibilities.

Stress Management: Course Calendar

TBD

Stress Management Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch10

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Emotional Intelligence: This 1-hour Lunch & Learn provides useful insights into how emotions shape our behavior and how we can use this to inspire high performance. Participants will increase their knowledge of "EQ" to improve their interpersonal and intra-personal skills, adaptability, stress management and general mood. A deeper understanding of emotional intelligence builds an understanding of how emotions shape who we are, how we relate to others and how to improve relationships. Participants will leave with tools that shine a light on what EQ is and how to use it to a greater effect.

Emotional Intelligence: Course Calendar

TBD

Emotional Intelligence Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch2

Benefits and Retirement: This 1-hour Lunch & Learn provides an overview of the County’s benefit package and retirement plan. In today’s marketplace, a benefit package has tremendous value if the employee selects the appropriate plan that fits their lifestyle. This course will also outline the different benefit plans including medical, vision, dental, retirement and other products and services offered to our employees.

Benefits and Retirement: Course Calendar

Tuesday, July 30, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, December 11, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, May 13, 2020: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Benefits and Retirement Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch3

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Team-Building: This 1-hour Lunch & Learn will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. The ability to successfully manage a cohesive, happy and high-performing team that consistently meets goals, is critical for sustaining success. This team building course teaches participates how to develop different strategies for leading diverse teams, gain techniques for ensuring effective and productive team meetings and much more!

Team Building: Course Calendar

Wednesday, July 17, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Team Building Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch4

Cultural Diversity: This 1-hour Lunch & Learn explores a core value of Pinal County. This course explores how cultivating a culturally diverse workforce provides an organization with the opportunity to expand its horizons. Encouraging employees from different backgrounds to share their belief systems and organizational practices throughout the County can enhance its ability to problem- solve. At times, however, cultural diversity in the marketplace can cause stress and problems. Identifying

new innovative ways to approach cultural and diversity will help build an organizational team culture in which differences are considered beneficial, valuable and where diversity is embraced.

Cultural Diversity: Course Calendar

TBD

Cultural Diversity Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch5

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FMLA, ADA & Medical Related Issues: This 1-hour Lunch & Learn provides participants with ADA and FMLA compliance guidelines for supervisors, including all the tools and practical knowledge you need to effectively manage your FMLA and ADA compliance responsibilities.

Specifically, this course covers the ADA and FMLA rules, laws, and guidelines for employers, as well as the rules for FMLA intermittent leave guidelines, the ADA Reasonable Accommodation requirements, what supervisors can do to protect against FMLA and ADA abuse, plus how to manage HIPPA protected medial information and much more!

FMLA, ADA & Medical Related Issues: Course Calendar

TBD

FMLA, ADA & Medical Related Issues Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch6

Conflict Management: This 1-hour Lunch and Learn provides successful strategies to remain composed and deal confidently with disagreements, confrontations, anxiety and anger - before they get out of hand. Dealing effectively with workplace conflict is a useful way to bring important issues to light, open lines of communication and strengthen relationships. Unmanaged conflict in the workplace can lead to reduced levels of teamwork and cooperation, diminished employee commitment and lower levels of quality and productivity.

Conflict Management Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch11

Conflict Management: Course Calendar

Wednesday, October 23, 2019 @ 12:00 p.m. – 1:00 p.m. Palo Verde Room

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Merit Rules & Hearings: This 1-hour Lunch & Learn course will discuss the history, purpose and maintenance of the Pinal County Uniform Merit Rules. Additionally, the application and importance of the Merit Rules and how they relate to Merit Protected employees will be discussed delving into how the progressive disciplinary process unfolds leading up to a possible Merit Hearing. Merit Hearings will also

be reviewed to help participates understand the process and how the fair application of Merit Rules play a role in that setting.

Merit Rules & Hearings: Course Calendar Wednesday, July 10, 2019: 12:00 p.m. – 1:00 p.m.

Planning and Organization Skills Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch8

Palo Verde Room

Planning and Organization Skills: Course Calendar

TBD Palo Verde Room

Merit Rules & Hearings Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch7

Planning & Organization Skills: This 1-hour Lunch and Learn explores the skills to increase productivity at work through better planning and organization of work, which will lead to a happier, more rewarding and prosperous work life. If you plan and organize yourself effectively then you can significantly reduce the time and effort required to achieve your goal. Mastery of productivity is vital for job satisfaction, career progression, effective leader and leadership and overall positive personal growth. Exploring unique approaches to individual productivity that cover the fundamentals of planning and organization, paying particular attention to personal time management and productivity drivers participates gain critical skills required to behave effectively and deal efficiently with daily work routines.

Thursday, November 7, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

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Recruitment and Compensation: This 1-hour Lunch and Learn provides participants with an overview of Pinal County recruitment strategies and compensation plan. During the class the many factors that influence compensation plan design will be discussed including discussions on analyzing and evaluating job classifications, performing market surveys, updating job descriptions, and periodically evaluating our County’s overall compensation plan.

Recruitment and Compensation: Course Calendar

Wednesday, July 24, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Recruitment and Compensation Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch9

PCHR - Lunch & Learn Skill-Building Series & Core Competency Courses Course Description and Course Calendar FY2019 - 2020Page 8 of 12

8-Hour Skill Building WorkshopSupervisor Skill Building Workshop: This 8-hour skill building workshop combines elements of five Lunch & Learn courses as well as two core competency courses. Topics include progressive discipline, performance appraisals, FMLA, ADA, medical related issues, recruitment, compensation, critical policy review, respect in the workplace and bystander intervention. This is an excellent course for new supervisors or veteran supervisors seeking a refresher course.

Supervisors Skill Building Workshop: Course Calendar

TBD

Supervisors Skill Building Workshop Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-supervisor

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Core Competency Courses ***Required attendance for all initial probationary employees. All Core Competency

Courses must be completed within the first six months of employment.***

Note: These classes are open to all Pinal County Employees and Supervisors including Non-Probationary Employees.

Harassment Prevention (Mandatory Attendance): This 45-minute core competency course provides volunteers, interns, employees, supervisors, managers and directors an awareness of the laws and issues relating to discrimination and bullying in the workplace. It details the actions and responsibilities for avoiding discriminatory and harassing practices, associated

with race, color, religion, sex, national origin, age, and physical or mental disability to create a workplace free of harassment and discrimination.

Code of Conduct: Course Calendar Monday, June 17, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room Monday, July 15, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room Monday, August 12, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room Monday, September 9, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room Monday, October 7, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room Monday, November 4, 2019 @ 8:30 a.m. - 9:30 a.m. Ironwood Room

Harassment Prevention Enrollment Link: https://www.signupgenius.com/go/60b0a49aaab22a2fe3-harassment

Code of Conduct (Mandatory Attendance): This 45-minute course discusses Pinal County’s dedication to fostering an environment of consistent fairness and accountability in all of its dealings. This Code of Conduct Course provides ethics training for employees, elected officials and County boards and committees. The objective of this

course is to ensure those who represent the County understand the expectations regarding acceptable practices that are required to maintain the confidence and trust of the public and to mitigate potential penalties for both the individual and the County.

Harassment Prevention: Course Calendar Monday, June17, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room Monday, July 15, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room Monday, August 12, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room Monday, September 9, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room Monday, October 7, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room Monday, November 4, 2019 @ 9:35 a.m. – 10:45 a.m. Ironwood Room

Code of Conduct Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-code

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By-Stander Intervention (Mandatory Attendance): This 1.75 hour interactive course delves into the concepts of how we as a society intervene in discriminatory situations. Most problems begin in group settings where we are less likely to intervene. Friends are usually in a better position to do something. You will be in a situation in which you can help in the future, so it will be important

to learn safe, acceptable methods of intervene. We all have a responsibility to look out for one another.

As bystanders, we all have a choice: do nothing, do something to prevent or stop a situation from worsening, or do something to make the situation worse. We are all called, as American citizens and public employees, to do something to prevent or stop a situation from worsening. Bystander intervention training discusses available resources and how to effectively intervene in situations involving a variety of discriminatory situations.

Bystander Intervention Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-bystander

Respect in the Workplace (Mandatory Attendance): This 1-hour core competency course offers a unique approach to harassment prevention training focusing on appropriate positive behaviors as the cornerstone of the respectful workplace. Exploring the “do’s” rather than the “don’ts” that have made traditional statutory focused

harassment prevention training so repetitive, this short insightful presentation is designed to foster self-reflection as well as inspiration to help modify our workplace behavior.

Bystander Intervention: Course Calendar Monday, June 17, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room Monday, July 15, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room Monday, August 12, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room Monday, September 9, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room Monday, October 7, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room Monday, November 4, 2019 @ 1:00 p.m. – 3:00 p.m. Ironwood Room

Respect in the Workplace Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-respect

Respect In The Workplace: Course Calendar Monday, June 17, 2019 @ 10:50 a.m. – 12:00 p.m. Ironwood Room Monday, July 15, 2019 @ 10:50 a.m. – 12:00 p.m.. Ironwood Room Monday, August 12, 2019 @ 10:50 a.m. – 12:00 p.m. Ironwood Room Monday, September 9, 2019 @ 10:50 a.m. – 12:00 p.m. Ironwood Room Monday, October 7, 2019 @ 10:50 a.m. – 12:00 p.m. Ironwood Room Monday, Novmeber 4, 2019 @ 10:50 a.m. – 12:00 p.m. Ironwood Room

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Cyber Security (Mandatory Attendance): This 1.5 hour course reveals how Cyber Security affects all of us in some way. Learning about what the bad folks are doing and how to identify it, and better protect yourself against these threats. You will learn that things may not always be as they seem in our world and adding an appropriate amount of skepticism both in your digital as well as your physical life can go a long way to the protection of yourself and your family and friends.

Cyber Security: Course Calendar Monday, July 1, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room Monday, July 29, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room Monday, August 26, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room Monday, September 23, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room Monday, October 21, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room Monday, November 18, 2019 @ 8:30 a.m. – 10:00 a.m. Ironwood Room

Cyber Security Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-cyber

Emergency Response - Active Shooter (Mandatory Attendance): This 45-minute course is designed to teach proactive survival strategies in violent intruder or active shooter situations

Pinal County employees. This course provides training that will bridge the gap between the time a violent event begins and law enforcement arrives. You will become knowledgeable in statistics and information about active shooter situations and why training is effective.

Emergency Response – Active Shooter: Course Calendar Monday, July 1, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room Monday, July 29, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room Monday, August 26, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room Monday, September 23, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room Monday, October 21, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room Monday, November 18, 2019 @ 10:00 a.m. – 10:45 a.m. Ironwood Room

Emergency Response - Active Shooter Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-emergency

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OSHA/Workplace Safety (Mandatory Attendance): This 1-hour course introduces the employee to workplace occupational health and safety. The attendee will learn safe work practices as well as how to identify and prevent or correct problems associated with occupational safety and health in the workplace. This course also discusses the role of OSHA in the workplace pertaining to the responsibilities of employees, managers, and supervisors.

OSHA/Workplace Safety: Course Calendar Monday, July 1, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room Monday, July 29, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room Monday, August 26, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room Monday, September 23, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room Monday, October 21, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room Monday, November 18, 2019 @ 10:45 a.m. – 11:45 a.m. Ironwood Room OSHA/Workplace Safety Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-oshaworkplace

Online Core Competency Courses ***Required attendance for all initial probationary employees. All Core Competency

Courses must be completed before the end of the probationary period.***

Note: These classes are open to all Pinal County Employees and Supervisors including Non-Probationary Employees.

Customer Service for Public Sector Employees: This self-guided online course is designed for those that work in government agencies and routinely interact with internal and external customers. This course covers all aspects of professional communication, and customer service for working with the public, co-workers and elected officials.