Pharma Marketing Blog 2010: The Year in Images
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Transcript of Pharma Marketing Blog 2010: The Year in Images
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
The Year 2010 inThe Year 2010 inImagesImages
These are my favorite images that appeared inPharma Marketing Blog posts made in 2010.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
TIME Person of the Year: TIME Person of the Year: PharmaguyPharmaguy
Of course the mostimportant event in2010 was this quotein TIME magazine:
“If [pharmaceutical companies]can't fully participate in thesocial-media conversation, theyget marginalized," says JohnMack, publisher of PharmaMarketing Blog.
Pharma is "Cleverly Navigating" the SocialMedia Space Says TIME Magazine
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Pharmaguy's Pharmaguy's Comedy Comedy ImprovImprov(e)(e)ClubClub
Here's to the humorous side ofpharmaceutical marketing.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
A Note on OrganizationA Note on Organization
• Social Media• Pharm Use of Internet Other Than
Social Media• Media Mix• Payments to Physicians• Pharma Companies
– Merck– Johnson & Johnson– Pfizer
Images are ordered according to topic areasrather than chronologically as follows:
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Waiting for Waiting for GoduidanceGoduidance
Social media, social media, social media...how manytimes did we hear that in 2010? Perhaps like Godot,
FDA social media guidance may never arrive.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
##FDAsm FDAsm Comments Comments vs vs PresentationsPresentations
Although the drugindustry made fewpresentations at theNovember, 2009, FDApublic hearing onregulation of theinternet & social media,the industry submittedits fair share ofcomments to thedocket afterward.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Who Submitted Comments to FDAWho Submitted Comments to FDAAfter the HearingAfter the Hearing
Here's another wayof looking at whosubmitted commentsto the FDA. Most“Health Websites”were for-profits thatseek pharma adsand sponsorships.“Industry Advocates”include organiza-tions such asPhRMA, the industrytrade association.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
How Flexible Can FDA Be?How Flexible Can FDA Be?Johnson & Johnson urgedFDA to take a "flexibleapproach" to social mediaregulation. It specifically citedFTC’s “reasonable man” as amodel for how to regulatespace-limit pharma ads.Later in 2010, the Center forDigital Democracy, in acomplaint filed with the FTC,said "Before the FDA acts, itshould await an investigationand a report [on online healthmarketing privacy issues] bythe FTC."
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Medium Medium vs vs MessageMessage
FDA has often said that it’sthe message, not the mediumthat is their concern.The question is: Does theInternet require specific guide-lines because of its uniqueand evolving communicationtechnology? Keep in mind thatin 1997 the FDA publishedspecific guidelines for TV,which opened the floodgatesfor DTC advertising via thatmedium.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
FDA FDA Facebook Facebook Fan ClubFan Club
When this Fan Club beganthe call to action was:"Welcome to the FDA FanClub! Let's see if we can getthe FDA to start its ownFacebook page and use thisgroup to promote it!" Well,the FDA now has aFacebook page. Good job,FDA Fan Club members!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Scrooge FDAScrooge FDAFDA did NOT issue anysocial media/internet guide-lines in 2010. What’s holdingup the process? Is it theWLF/Pfizer brief asking theU.S. District Court inWashington, DC for apreliminary injunction againstFDA enforcement action?The WLF argued that FDAhas not provided sufficientjustification for interferingwith free speech whendirected to consumers onsocial media sites.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Is Social Media Is Social Media PharmaPharma’’s s Friend?Friend?
While the drug industry awaits FDA social media guidelines, somecompanies are not waiting to initiate social media campaigns.
Regardless of FDA action or inaction, the industry should be carefulbefore seriously getting involved with social media marketing.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Types of SitesTypes of Sites Health InformationHealth InformationSeekers VisitSeekers Visit
Despite all the brouhaha about social media and Facebook'sascendancy, it turns out that simple old drug.com sites are more
frequently visited by health information seekers than is Facebook!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Close But No CigarClose But No CigarDespite the fact thatseveral pharma "socialmedia" sites and cam-paigns have wonaccolades and awardsfrom interested serviceproviders and consul-tants, precious few ofthese sites allow 2-wayconversations, which isthe hallmark of trulysocial media. All theothers win the “close, butno cigar” award.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
The Disgruntled PatientThe Disgruntled Patient
In 2010, at least onepharma company socialmedia site—a sanofi-aventis Facebookpage—allowed uneditedcomments to be posted.Unfortunately, S-A didn'thave a moderation policyor a social media crisismanagement plan. Adisgruntled patient over-whelmed the wall withnegative comments. Allsanofi could do was todelete the comments andtake down the wall.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Jump Right In!Jump Right In!
Pharma companies arebeing urged by consultantsand social media agenciesto do something with socialmedia even if they mightnot be properly prepared.S-A's experience with adisgruntled patient was alesson that no pharmacompany can ignore.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Social Media InternSocial Media Intern
It's Social Media Intern! Whocan change the course of socialnetworks, fix an errant Facebookpage faster than a speedingbullet, jump over the highesthurdles of any pharma legal/regulatory department, and whodisguised as Emily Jameson (norelation to Jenna Jameson),mild-mannered intern for a greatinteractive agency, fights a neverending battle for pharma authen-ticity, transparency, and theePharma Pioneer way!
Social Media Intern is Here to Help Pharma AvoidSocial Media Faux Pas!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
The Shirt Off My Back!The Shirt Off My Back!
Even though most pharmasocial media campaigns haveflaws, Pharmaguy recognizedthe efforts of social mediapioneers working withinpharmaceutical companies.
Alex Butler of Janssen wasthe recipient of the firstPharmaguy Social MediaPioneer Award—the Hawaiianshirt off Pharmaguy’s back!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
The The Pharmaguy Pharmaguy Social Media PioneerSocial Media PioneerLapel PinLapel Pin
Pharmaguy also wishes torecognize ALL social mediapioneers in the pharma-ceutical marketing industry.Hence, this lapel pin wasdistributed to dozens ofpioneers and you too mayqualify! Apply for one here.
The hope is that by wearingthe pin, it will prompt discus-sions about what it meansto be a pharma social mediapioneer.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Social Media Pioneer Mummy!Social Media Pioneer Mummy!
Shwen Gwee (@shwen)was taking “heat” for beingrecognized as a pharmasocial media pioneer eventhough his company doesnot have a product on themarket and he hasn'tlaunched any public SMcampaigns. He received thisscary mummy on his door-step around Halloween.Pharmaguy promptly sentone of his social mediapioneer lapel pins to themummy who’s no dummy.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Dark Patient Social NetworksDark Patient Social Networks
While the pharmaceuticalindustry is chaffing at the bitto "engage" patients in socialnetworks, most patientsspend most of their timeonline in password-protect-ed social networks that areinaccessible by pharmamarketers unless themarketers disguise them-selves as patients. That sortof thing is a problem thatguidelines from the FDAcannot address.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Fake Patients on the InternetFake Patients on the Internet
Pharma marketers already feature fake "patients" on their plain oldwebsites. It’s only a short step from that to creating fake patient
accounts on password-protected patient social networks in order toinfluence discussions about products.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
““Crowd SourcingCrowd Sourcing”” Replaces Your Replaces YourPhysicianPhysician
iGuard—now MediGuard—is not intended to be asubstitute for professionalmedical advice. Somepeople, however, thinksocial media and user-generated content ("crowdsourcing") can actually beof value.Will this have a negativeimpact on the patient-physician relationship?
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Celebrities & Social MediaCelebrities & Social Media
Celebrities and Social Media is a match made in pharma marketingheaven! It's the perfect social media storm when a celebrity like
racecar driver Danica Patrick teams up with Boehringer Ingelheim'sDrive Against COPD campaign, which involves not only Twitter but
also Facebook, Flickr, and YouTube.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
The Internet CanThe Internet Can Be DepressingBe Depressing
A study offers evi-dence suggestingthat "using theInternet for healthpurposes [is]associated withincreased depres-sion."Maybe we shouldn'tbe pressing FDA forsocial media guide-lines for pharma afterall!
Use of Internet to Obtain Health Information Can MakeYou Depressed
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Feeble-Minded Digital Feeble-Minded Digital PharmaPharmaGeniusesGeniuses
You may think the FDA is adunce when it comes to theInternet. It turns out, however,that some pharma companiesare digital feeble-mindedidiots. In fact, a pharmacompany can be both a feeble-minded digital idiot and adigital genius according to the"L2 Digital IQ Index" forpharmaceutical brands, a first-of-its kind measurement of thedigital competence of 51pharma brands across eighttherapeutic categories.
Is Your Brand a Digital Genius or aFeeble-Minded Idiot?
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
DTC Ad Spend TrendDTC Ad Spend Trend
DTC advertising stageda bit of a comeback in2009. We can't wait tosee the 2010 numbers!
DTC Marketing Mix: Radio & OutdoorAd Spend Soars, Internet Not So Much
Making Sense Out Pharma DTCSpending Trends
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
DTC Media Mix, 2009 DTC Media Mix, 2009 vs vs 20082008
Good news for those who wantpharma to spend more moneyon Internet-based direct-to-consumer (DTC) advertising/marketing. That spending—notcounting search enginemarketing—increased by 30%in 2009 versus 2008. The badnews is that total Internetdisplay ad spending is lessthan 3% of pharma's entireDTC budget.
Making Sense Out Pharma DTCSpending Trends
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
““New MediaNew Media”” Spend for Physician Spend for PhysicianPromotionPromotion
Telephone eDetailing,where physicians hear adetail on demand viathe phone along with aninteractive presentationvia the Web, accountsfor 49% of the "newmedia channel" physi-cian promotional spend,whereas "Internet de-tailing" is only 35% andWeb advertising target-ed to physicians is ameager 1%.
Detailing by Telephone Accounts for Nearly Half of"New Media" Promotion to Physicians
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Merck & GSK Prefer New York DocsMerck & GSK Prefer New York DocsRecent physicianpayment data madepublic by a fewpharma companiessuch as Merck andGSK are beinganalyzed by manyexperts. This chartwas developed to seeif physicians in somestates benefiteddisproportionately frompharma payments.
Why Does GSK Prefer New YorkPhysicians & Will GovernorPatterson Ruin It for Them?
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Pfizer Payments to PhysiciansPfizer Payments to Physicians
Pfizer's physicianpayment data for Q1 andQ2 2009 are plotted inthis chart according totype of payment. Itclearly shows whatportion of every dollarwas spent on hiringphysicians for researchvs promotion (speakingand "consulting").
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
PIRs PIRs are Decliningare Declining
There has been somedecline in the percentage ofphysicians involved inPharma-Industry Relations(PIRs) between 2004 and2009. While some believethis is a result of cut backsin marketing due to theglobal financial crisis, PIRsmay be declining in partbecause of the depressednumber of new drugs in thepipeline that requiremarketing to physicians.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
NAMINAMI’’ss Pharma FundersPharma Funders
In the past, the NationalAlliance on Mental Illness(NAMI) was reluctant toreveal its source of funding.No wonder! The biggestpharma funder in 2009 wasAstraZenca, which gaveNAMI $1.255 million. AZwas forced to pay about400X as much ($520million) to resolve alle-gations that it illegallymarketed the anti-psychoticdrug Seroquel for uses notapproved as safe andeffective by the FDA.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Are Docs Being Banished from theAre Docs Being Banished from the““Pharma Pharma Garden of Eden?Garden of Eden?””
At issue is a decision by the American Heart Association (AHA) toban pharmaceutical industry physician employees from makingmedical education presentations at the AHA's annual scientific
sessions. All the fuss over this decision is just a tempest in a teapotas far as physician education is concerned.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Medical Schools DonMedical Schools Don’’t Ask & Theirt Ask & TheirFaculty DonFaculty Don’’t Tellt Tell
"When it comes to enforcing [conflict of interest] policies, universitieshave allowed permissive interpretations and relied on the honor
system," said ProPublica. “Many physicians are in apparent violation,and ignorance or confusion about the rules is widespread.” Everyone
is enjoying too much the ride that pharma is taking them on.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Physicians Fed Fake Medical JournalPhysicians Fed Fake Medical JournalArticlesArticles
The publication of "fake"medical journals inAustralia by Elsevierprompted a PharmaMarketing Blog opinionthat mixing marketingand editorial content inmedical publishing is un-acceptable even whenthere is plenty of "trans-parency." Medical pub-lishers must erect a "fire-wall" between marketingand editorial.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Japan Japan vsvs. U.S. . U.S. Pharma Pharma InnovationInnovation
The U.S. drug industry claims it is able to develop innovative new drugs thanksin part to the high price of Rx brands in the U.S. But a Japanese cloth company
beat Merck & Pfizer in the number of new drugs approved by the FDA!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Goggins Goggins Testifies Before CongressTestifies Before Congress
Colleen Goggins, chairman of Johnson & Johnson's Consumer Group, testified ata House Oversight and Government Reform Committee hearing regarding OTCdrug recalls made by McNeil. Johnson & Johnson Chairman and CEO William
Weldon was called to testify, but sent Goggins in his place. What a wuss!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
J&JJ&J’’s Secret Recalls Secret Recall
When Johnson and Johnson's McNeil Pharmaceuticals discovered thatMotrin tablets on drugstore shelves might be faulty, the company hiredcontractors to purchase all the affected Motrin they could find in stores.Goggins claimed not know about it. Huh? Did she take a bullet for J&J's
CEO? See want she got as a reward in the next slide.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
J&JJ&J’’s Farewell Gift to s Farewell Gift to GogginsGoggins
Colleen Goggins, who testified in the spring of 2010 before aCongressional committee investigating recalls, will retire inMarch, 2011. Word is, she won't be getting a gold watch!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Parallels Between BP and J&JParallels Between BP and J&J
In 2010, the BP oilspill reminded us ofthe many parallelsbetween thepharmaceutical andoil industries. Tofind out what theseparallels are, justread this PharmaMarketing Blogpost.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
GSK Overwhelms the FDA withGSK Overwhelms the FDA withPaperworkPaperwork
The 14 million pagesof documents thatGSK submitted to theFDA in defense ofAvandia had theintended effect:overwhelming FDA'sadvisory panel with"science," question-able as it may be.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Do You Know How to PronounceDo You Know How to Pronounce““Boehringer IngelheimBoehringer Ingelheim??””
You may be among the many people who have difficultypronouncing "Boehringer Ingelheim," the name of a well-known, but difficult to pronounce German pharmaceutical
company. This rebus may help you remember how.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Allergan Allergan Sues FDA, Gets SmallerSues FDA, Gets SmallerFineFine
Allergan may havegotten off easy witha $600 million fine tosettle a BOTOXmisbranding charge.In exchange, thecompany agreed todrop the lawsuit itfiled against the FDAchallenging a rulethat prohibits mar-keting drugs forunapproved uses.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Jeff bin KindlerJeff bin Kindler
Pharma MarketingBlog published aWikileaks documentabout Jeff Kindler,aka “Jeff bin Kindler,”Pfizer’s CEO.About a week later,Kindler decided to callit quits. Coincidence?
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Bots Attack Pfizer!Bots Attack Pfizer!
When Wikileaksbecame the target of"distributed denial ofservice" attacks,Pharmaguy wonderedif the pharmaceuticalindustry was preparedfor similar attacks on itsdigital infrastructure.
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Symptom Quiz for DogsSymptom Quiz for Dogs
“Symptom quizzes"that are found onmany drug.com sitesare more useful tomarketers than theyare to patients. Nowthere’s a site that hasa quiz your dog cantake!
© 2010. Pharma Marketing Network. All rights reserved.
Pharma Marketing Blog 2010: The Year in Images
Alli Alli in the Toiletin the Toilet
Just one view of thefuture of GSK's OTCdiet pill.