Personality and Leadership: The Effects of Perfectionism ...

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Perfectionism and Leadership 1 Running head: PERFECTIONISM AND LEADERSHIP Personality and Leadership: The Effects of Perfectionism Kyle Sandell University of Florida

Transcript of Personality and Leadership: The Effects of Perfectionism ...

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Perfectionism and Leadership 1

Running head: PERFECTIONISM AND LEADERSHIP

Personality and Leadership: The Effects of Perfectionism

Kyle Sandell

University of Florida

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Abstract

This study investigated the relationship between perfectionism and four distinct leadership types:

transformational, transactional, passive/avoidant, and authentic. Perfectionism was treated as a

grouping variable as dictated by scores on two aspects (performance standards and perceived

discrepancy meeting standards) of the Almost Perfect Scale-Revised; participants were either

classified as an adaptive, a maladaptive, or a non-perfectionist. Data were collected from 105

manager/subordinate pairs across a wide range of fields, and separate ANCOVAs were run for

each type of leadership, with self-esteem and personality being controlled in each. Adaptive

perfectionist scores on the transformational leadership measure were shown to be significantly

higher than maladaptive and non-perfectionist scores. No significant differences were found

between perfectionism group on the other three leadership scores, but medium to large effect

sizes were found, suggesting that the results may carry a practical significance despite failing to

result in statistical significance.

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Personality and Leadership: The Effects of Perfectionism

The study of leadership in the workplace has become a top priority for many businesses,

and for good reason. The rapidly changing nature of some businesses calls for a flexible and

adaptive leadership style, while other more bureaucratic companies may utilize a rigid, ends-

based form of leadership. In either case, those who find themselves in a position to influence

others ultimately choose the form of leadership that they believe will be most effective.

Effective leadership has been shown to increase subordinates’ quality of work (Masi & Cooke,

2000) and task performance (Johnson & Dipboye, 2008) across a wide range of fields. In

addition, certain types of leadership have a positive effect on more abstract yet equally important

factors such as motivation (Charbonneau, Barling, & Kelloway, 2001), organizational

commitment and organizational citizenship behaviors (Koh, Steers, & Terborg, 1995), group

cohesion (Avolio, 1999), and job satisfaction (Hoyt & Blascovich, 2003). Due to the positive

effects listed above, contemporary researchers have attempted to identify the types of leadership

styles that invite positive change in these outcomes. At the same time, researchers have also

distinguished the various personality traits and emotional states deemed either necessary for or

incompatible with successful leadership techniques. However, one personality construct that has

not been studied in relation to leadership is perfectionism, a multidimensional construct with

both positive and negative aspects (Hamachek, 1978). Given the role perfectionism plays in

numerous other areas of interpersonal functioning, the present study attempts to illustrate the

relationship between perfectionism and leadership style.

To begin, I will review relevant literature on four major types of leadership:

transformational, transactional, passive/avoidant, and authentic. I will investigate the linkages

between each form of leadership and various personality traits, most notably the “Big Five”

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factors of personality (Extraversion, Agreeableness, Conscientiousness, Neuroticism, and

Openness to Experience). Next, I will be reviewing perfectionism from a multi-dimensional

approach in which the trait is broken down into maladaptive (or negative, neurotic) perfectionism

and adaptive (or positive, healthy) perfectionism. Both forms of perfectionism will be reviewed

in-depth and studied in relation to other personality traits. Finally, I will attempt to predict which

type of perfectionist is most likely to exhibit which leadership style.

Leadership

Transformational Leadership

Burns (1978) created the concepts of transformational and transactional leadership as a

classification of political leaders, but these terms were later expanded into a business and

organizational setting by Bass (1985), and have gained increasing levels of conceptual and

empirical interest ever since. According to Bass (1990), transformational leadership is composed

of four main components: idealized influence, inspirational motivation, intellectual stimulation,

and individualized consideration. Idealized influence (also called charisma) includes

establishing a vision or sense of mission while raising followers’ self-expectations (Barling,

Weber, & Kelloway, 1996). Widely considered to be the most important of transformational

leadership’s four dimensions, idealized influence has been linked to many positive effects in the

workplace (Cicero & Pierro, 2007; Erez, Misangyi, Johnson, LePine, & Halverson, 2008;

Johnson & Dipboye, 2008). Inspirational motivation involves the ability to communicate clearly

and effectively while inspiring workers to achieve important organizational goals. Intellectual

stimulation involves encouraging workers to "think outside the box" and come up with creative

solutions to problems. According to Judge and Bono (2000), transformational leaders attain

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intellectual stimulation by challenging the status quo; Lowe, Kroeck, and Sivasubramaniam

(1996) claim that transformational leaders seek opportunities in the face of risk. Finally,

individualized consideration involves treating each subordinate as an individual with his or her

own unique needs and attending to these needs appropriately.

Transformational leadership has been shown to elicit a number of positive responses in

organizational settings. Lowe et al.’s (1996) meta-analysis found that transformational

leadership is highly associated with work unit effectiveness and that idealized influence (or

charisma) was the subscale most associated with team effectiveness. A study conducted with the

U.S. Army by Masi and Cooke (2000) found a significant relationship between the commanding

officer’s transformational leadership level and the follower’s level of motivation. In addition,

Barling et al. (1996) reported an increase in organizational commitment for bank employees

whose managers completed transformational leadership training. Dubinsky, Yammarino, and

Jolson (1995) showed that sales managers exhibiting transformational leadership qualities had

sales personnel that were less stressed and more committed and satisfied than when the sales

managers used transactional techniques. Moreover, transformational leaders were shown to

articulate company goals more accurately and successfully than non-transformational leaders,

resulting in greater understanding of organizational goals (Berson & Avolio, 2004).

Furthermore, Hoyt and Blascovich (2003) found that subordinates’ self-reported quality of work,

group cohesiveness, and leader satisfaction all increased when directed by a transformational

leader.

Early work by Bass (1990) suggests that transformational leaders possess certain

characteristics and personality traits that lead them to be more effective than their non-

transformational counterparts. Indeed, charismatic (or transformational) leaders have been

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described as being self-confident (Bass & Riggio, 2006; House, 1977), nurturing (Clover, 1988),

energetic and enthusiastic (Smith, 1982), creative and innovative (Howell & Higgins, 1990), and

visionary (Bass, 1985), among many other adjectives. House and Howell’s (1992) review of the

literature contrasts traits that lead to transformational leadership: strong propensity to take risks,

high need for social influence, and tendencies to be socially sensitive and considerate; with those

that hinder it: desire to be dominant, high levels of boldness and masculinity, and tendencies to

be highly critical and aggressive toward others. Transformational leaders were also found to be

very proactive (Crant & Bateman, 2000), a personality trait that may explain their ability to

inspire others and promote an environment of positive change (Bass, 1990). Using the Myers-

Briggs type indicator (MBTI), Hautala (2006) indicated that the extraverted, perceiving, and

intuitive preferences are most associated with transformational leadership. Those scoring high in

the perceiving preference tend to be adaptable and open-minded, and those scoring high in the

intuitive preference tend to be creative and idealistic (Gardner & Martinko, 1996), traits that

seem to align with the concept of transformational leadership.

Despite the inherent difficulty in capturing the broad spectrum of personality, the five-

factor model of personality is considered to be accurate in its encompassment (Goldberg, 1990).

Myriad studies have investigated the relationship between the five-factor model of personality

(the Big 5) and transformational leadership (e.g., Bono & Judge, 2004; Crant & Bateman, 2000;

Judge & Bono, 2000; Lim & Ployhart, 2004; Ployhart, Lim, & Chan, 2001), but a clear

consensus has yet to be reached. Judge and Bono (2000) found that Extraversion,

Agreeableness, and Openness to Experience were positively correlated with transformational

leadership, whereas Lim and Ployhart (2004) found Neuroticism and Agreeableness to be

negatively correlated with transformational leadership. Extraversion was found to have a strong

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relationship with transformational leadership in both typical and maximum performance

situations (Ployhart, Lim, & Chan, 2001). Conscientiousness was found to have no significant

relationship to transformational leadership in most studies. Due to the variability in Big Five

research, some have proposed that the type of organizational setting may moderate the

relationship between personality and leadership (De Hoogh, Den Hartog, & Koopman, 2005),

but further research is needed.

Transactional and Passive/Avoidant Leaderships

Transactional leadership can be thought of as the precursor to transformational

leadership. Whereas transformational leadership leads to an inspirational change within the

subordinate, transactional leadership focuses almost entirely on measurable outcomes such as

productivity and efficiency. Transactional leadership is composed of three main components:

contingent reward, passive management by exception, and active management by exception.

Contingent reward involves setting up a path-goal transaction in which the subordinate will be

rewarded for adequate performance (Bass, 1997). Management by exception involves

identifying aberrations or mistakes in day-to-day activity and enforcing rules to eliminate such

mistakes. The difference between passive and active management by exception lies in how long

it takes the leader to address the issue. In passive management by exception, leaders do not

become involved until problems become serious (Bass, 1997). Passive management by

exception has also been conceptualized as a component of passive/avoidant leadership, a style

considered to be one step below transactional leadership in which the leader takes an ambivalent

or “laissez-faire” attitude toward his or her duties. In active management by exception, a

leader’s response or involvement is earlier, anticipatory, and preventive, which causes it to be

aligned with transactional rather than passive/avoidant leadership. Transactional leadership by

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itself is generally viewed as ineffective, or, at the very least, less effective than transformational

leadership, but it is necessary for transformational leaders to utilize some transactional

techniques (Bass, Avolio, & Goodheim, 1987).

While not as effective as transformational leaders, transactional leaders may be necessary

in companies that employ a more mechanistic structure. As Bass (1985) points out, transactional

leaders work within the constraints of organization whereas transformational leaders work to

change the organization. In addition, transactional leaders tend to be found in the lower-levels of

management, where emphasis is placed on production rather than motivation (Avolio & Bass,

1988). The reward/punishment paradigm utilized by transactional leaders has been shown to

increase subordinate sales performance while decreasing role ambiguity (MacKenzie, Podsakoff,

& Rich, 2001), but only when the rewards and punishments were administered fairly.

Contingent reward, one of the three components of transactional leadership, was found to be

positively associated with subordinate perceptions of work unit effectiveness (Lowe et al., 1996).

However, contingent reward was not correlated with actual work unit effectiveness, thus making

it difficult to distinguish transactional leadership’s effectiveness based on subordinate ratings

alone.

Due to the majority focus on transformational leadership, there is little research

investigating personality and transactional leaders. A study conducted by Rubin, Munz, and

Bommer (2005) found Agreeableness to be significantly related to contingent reward behavior,

whereas Extraversion was not. In addition, Agreeableness and Conscientiousness were

positively related to transactional leadership, particularly in stable organizational settings (De

Hoogh, Den Hartog, & Koopman, 2005). Agreeableness may be a necessary trait due to the

transactional leaders’ tendency to set up agreed-upon reward/punishment systems with their

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subordinates. Emotion recognition, defined as “the ability to accurately decode others’

expressions of emotions communicated through nonverbal channels,” (Rubin, et al.) was not

predictive of the contingent reward behavior inherent in transactional leadership. Emotion

recognition was, however, significantly related to transformational leadership, furthering the idea

that transactional leaders are not as interpersonally involved with their followers.

Authentic Leadership

Although only recently introduced, the theory of authentic leadership has sparked

considerable interest among leadership scholars. The concept of authentic leadership emphasizes

the positive psychological capabilities that lead to increased self-awareness, and thus an

increased ability to lead others. According to Luthans and Avolio (2003, p. 243), authentic

leadership can be defined as “a process that draws from both positive psychological capabilities

and a highly developed organizational context, which results in both greater self-awareness and

self-regulated positive behaviors on the part of both leaders and associates, fostering positive self

development.” Authentic leaders focus on building strengths rather than correcting weaknesses

(Novicevic, Davis, Dorn, Buckley, & Brown, 2005), which promotes a more encouraging

workplace environment. In addition, Gardner and Schermerhorn (2004) postulate that authentic

leaders build confidence (self-efficacy), create hope, raise optimism, and strengthen resilience.

Authentic leadership is largely viewed in a positive light, though as Endrissat, Müller, and

Kaudela-Baum (2007) point out, authenticity is not necessarily a trait but rather a label that

others may prescribe to a leader; therefore, authenticity can be feigned.

There is a general consensus on the four factors that cover the components of authentic

leadership: balanced processing, internalized moral perspective, relational transparency, and self-

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awareness. Balanced processing involves the objective examination of relevant data before

coming to a decision. Internalized moral perspective refers to the leader’s self-regulation

through his or her moral standards. Relational transparency involves presenting one’s opinions

or feelings in a purely authentic manner. Finally, self-awareness refers to “the demonstrated

understanding of one's strengths, weaknesses, and the way one makes sense of the world”

(Avolio, Walumbwa, & Weber, 2009). Authentic leaders display high levels of all four

components, which have been captured in the Authentic Leadership Questionnaire (ALQ;

Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008).

An important focus in the nascent stages of the authentic leadership theory has been to

distinguish it from other leadership styles, particularly transformational leadership. According to

Avolio and Gardner (2005), the definitions of transformational leadership provided by Burns

(1978) and Bass (1985) necessitate that a leader must be authentic in order to be considered

transformational. However, a leader may very well be authentic but not transformational;

authentic leadership merely indicates a deep sense of self and not necessarily the motivational

and charismatic qualities that come with transformational leadership. Despite these key

differences, authentic leadership has been linked to transformational leadership on the basis that

their propagators share many personality traits and both can lead to similarly positive results in

an organizational setting. Authentic leaders have been hypothesized to increase their

subordinates’ levels of hope, trust, optimism, and other positive emotions (Avolio, Gardner,

Walumbwa, Luthans, & May, 2004). Subordinate’s personal and social identification (self-

identity vs. group belongingness) have also been posited to benefit from the inclusion of

authentic leadership, which is very similar to the transformational leader’s ability to align his or

her subordinate’s personal goals with those of the organization (Kark, Shamir, & Chen, 2003).

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In one of the few empirical studies incorporating the concept of authentic leadership, Jensen and

Luthans (2006) found that employees' perception of authentic leadership served as the strongest

single predictor of employee job satisfaction, organizational commitment, and work happiness in

an entrepreneurial setting. While authentic leadership has been shown to elicit many of the same

responses as transformational leadership, it is important to consider them as mutually exclusive

constructs.

Perfectionism

Leadership has been studied in relation to a wide range of personality traits; however, no

studies have considered the role perfectionism plays. Whether perfectionism is positive,

negative, or both has been a topic of much debate. Despite the disagreement, Leonard and

Harvey (2008, p. 585) state that perfectionism has been defined in all cases as “behavior linked

to the process of setting very high standards or demanding goals of achievement for oneself or

for others and evaluating performance based on those standards.” Most scholars argue that high

standards ultimately define a perfectionist, but research has shown that some perfectionists are

more apt to display negative emotional states and behaviors while others remain unharmed in

their zealous pursuit of perfection. Slaney, Rice, Mobley, Trippi, and Ashby (2001) developed

the Almost Perfect Scale-Revised (APS-R) in order to capture the multidimensionality of

perfectionism. Through the APS-R, Slaney et al. (2001) and others (e.g., Rice & Ashby, 2007)

have operationalized perfectionism as elevation on the High Standards subscale, an indicator of

high performance expectations. The negative aspect of perfectionism has been operationalized

with the Discrepancy subscale on the APS-R. Discrepancy measures the perception of consistent

failure to meet one’s high standards--the belief of a major gap between standards and one’s

adequacy in meeting those expectations. Rice and Ashby (2007) developed classification rules

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based on combinations of High Standards and Discrepancy scores on the APS-R in which people

could be classified as maladaptive perfectionists (high standards and high discrepancy), adaptive

perfectionists (high standards and low discrepancy), and non-perfectionists (moderate or low

standards).

Maladaptive perfectionism lends itself to a chronic state of self-criticism and

disappointment with performance (Rice & Ashby, 2007). Maladaptive perfectionists’ constant

self-doubt leads to emotional issues such as depression (Rice & Ashby), impoverished self-

esteem, and strong feelings of inferiority (Ashby & Kottman, 1996). According to Dunkley,

Zuroff, and Blanksetin (2003), maladaptive perfectionists view perfection as their only means of

acceptance into a group, thus leading to considerable discomfort in social settings. These

negative effects cause maladaptive perfectionists to suffer a great deal more stress than other

groups, such as adaptive or non-perfectionists (Bousman, 2007). Maladaptive perfectionism has

also been linked to Neuroticism (Rice, Ashby, & Slaney, 2007), an unhealthy personality trait

that may lead to problematic performance.

Adaptive perfectionism, on the other hand, is considered to be a healthy personality

characteristic that leads the individual to set high personal standards and strive for performance

excellence without becoming self-punitive or distressed with their performance or themselves

(Rice, Ashby, & Slaney, 2007). In fact, adaptive perfectionists tend to have high self-esteem that

is seemingly immune to chronic discrepancy (Ashby & Rice, 2002; Rice, Ashby, & Slaney,

1998). Unlike their maladaptive counterparts, adaptive perfectionists overcome their feelings of

inferiority in constructive ways that prove to benefit themselves and others (Ashby & Kottman,

1996). Due to their low vulnerability to negative affectivity (Rhéaume et al., 2000), adaptive

perfectionists tend to be more focused on the task at hand as opposed to excessively ruminating

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about their performance (Enns, Cox, Sareen, & Freeman, 2001). With respect to the Five Factor

Model, adaptive perfectionists, compared with other groups, have higher average levels of

Conscientiousness and Extraversion and a lower level of Neuroticism (Rice, Ashby, & Slaney,

2007), furthering their image as hard-working, outgoing, and emotionally secure individuals.

Perfectionism and Leadership

Although no studies have attempted to link perfectionism with specific leadership styles,

a detailed review of the constructs suggests possible associations. For example, maladaptive

perfectionists have been shown to be heavily motivated by self-interest, suggesting that they may

put their own goals and interests above others' (Ashby & Kottman, 1996). However,

transformational leaders work out of the interest of others and the company as a whole (Bass,

1985). In addition, maladaptive perfectionism is a negative personality trait associated with

neuroticism (Rice, Ashby, & Slaney, 2007), whereas transformational leadership is negatively

correlated with neuroticism (Lim and Ployhart, 2004). Both transformational and authentic

leaders are considered to be confident and emotionally secure people, with high self-esteem

(Avolio & Gardner, 2005; Bass & Riggio, 2006), whereas maladaptive perfectionists are plagued

by low self-esteem and feelings of inferiority (Ashby & Kottman). Stoltz and Ashby (2007)

found that maladaptive perfectionists develop a general mistrust of others through their tendency

to view their environment as dangerous, unfair, or unpredictable, but trust is essential to the

individual consideration component of transformational leadership (Bass, 1990). Furthermore,

maladaptive perfectionists’ fear of peer rejection (Dunkley, Zuroff, & Blanksetin, 2003)

contrasts greatly with authentic and transformational leaders’ ability to communicate clearly and

effectively with others (Avolio & Gardner 2005; Bass, 1990). Due to the emotional instability

and interpersonal problems that result from maladaptive perfectionism, it seems likely that they

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would employ a more distant and less personal leadership style such as transactional, or, even

more likely, passive/avoidant leadership.

In contrast, adaptive perfectionists appear more prone to display transformational and

authentic leadership qualities, and a primary purpose of the study is to highlight this relationship.

Adaptive perfectionists have high levels of Conscientiousness, a personality trait which Judge

and Bono (2000) believe is positively correlated with job performance. Adaptive perfectionists

have also been shown to be extraverted and emotionally secure (Rice, Ashby, & Slaney, 2007),

traits which also correlate with transformational leadership (Judge & Bono). Stoltz and Ashby

(2007) found that adaptive perfectionists work cooperatively with others and avoid aggressively

taking charge, which coincides with King’s (2007) finding that transformational leaders work

effectively in teams and tend not to be narcissists. Both authentic and transformational leaders

look to serve as a positive role model for their subordinates (Avolio & Gardner, 2005), so

providing a positive image for their followers is crucial in terms of their success as a manager.

Therefore, my hypotheses will follow from these implied connections between the various

leadership styles and perfectionism type, after controlling for the impact of self-esteem and

personality.

Hypothesis 1: adaptive perfectionists will score higher than maladaptive and non-

perfectionists on measures of transformational and authentic leadership. Specifically, I expect

adaptive perfectionists to score highest, followed by non-perfectionists, and maladaptive

perfectionists scoring lowest with a significant difference between their scores and those of

adaptive perfectionists.

Hypothesis 2: maladaptive perfectionists will score higher than adaptive and non-

perfectionists on measures of the less effective transactional and passive/avoidant leadership

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styles. I again expect non-perfectionist scores to fall in between adaptive and maladaptive

perfectionist scores, with a significant difference again occurring between the two extremes.

Method

Participants

One hundred five pairs of supervisors and subordinates participated in the study on a

voluntary basis. The participants worked in wide range of business settings, including retail,

service, real estate, financial, governmental, manufacturing, and utilities companies.

Work supervisors. The supervisors in the sample ranged in age from 20 to 61 (M =

37.39; SD = 12.25) and the sample was composed of 59% females (n = 62) and 41% males (n =

43). Supervisor tenure ranged from two months to 29 years (M = 7.09 years; SD = 6.87 years),

and hours worked per week ranged from nine to 100 (M = 41.57; SD = 13.61). The highest level

of education achieved for the sample is as follows: 32% completing some college (n = 34), 30%

completing a four-year college degree at a university (n = 31), 17% completing

professional/graduate school (n = 18), 9% completing some professional/graduate school (n =

10), 9% completing high school or obtaining their GED (n = 10), and 2% attending a post-high

school trade or technical school (n = 2). The racial/ethnic background was 74% White/European

American (n = 78), 11% Black/African American (n = 12), 5% Asian/Asian American (n = 5),

5% Hispanic/Latino (n = 5), and 4% Multicultural/Mixed Race (n = 4).

Subordinates. The supervisors’ subordinates in the sample ranged in age from 18 to 52

(M = 22.19; SD = 6.3) and the sample was composed of 62% females (n = 65) and 36% males (n

= 38), with two participants declining to report their gender. Subordinate tenure ranged from one

month to 22 years (M = 2.22 years; SD = 3.38 years), and hours worked per week ranged from

three to 45 (M = 18.82; SD = 11.46). The racial/ethnic background was 68% White/European

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American (n = 71), 11% Hispanic/Latino (n = 11), 9% Asian/Asian American (n = 10), 8%

Black/African American (n = 8), 3% Multicultural/Mixed Race (n = 3), and 1% reported as a

non-U.S. citizen or permanent resident (n = 1).

Measures

Multifactor Leadership Questionnaire (MLQ). The MLQ Rater Form 5X contains 45

items measuring the nine components of Bass’s Full Leadership Model (Bass & Riggio, 2006).

The nine components are included under three broad subscales: Transformational Leadership,

Transactional Leadership, and Passive/Avoidant. Transformational Leadership is measured by

five components: Idealized Influence-Attributed, Idealized Influence-Behavior, Inspirational

Motivation, Individualized Consideration, and Intellectual Stimulation. Each of the five

components has four items that assess the frequency in which the leader participates in a

particular behavior, and Avolio, Bass, and Jung (1999) report the psychometric properties of

each factor to be conceptually distinct. Transactional Leadership is measured by two

components: Contingent Reward and Active Management-by-Exception. Passive/Avoidant

Leadership is measured by two components: Passive Management-by-Exception and Laissez-

faire. Each item is evaluated on a 5-point scale (0 = not at all, 1 = once in a while, 2 =

sometimes, 3 = fairly often, 4 = frequently, if not always). Items include “Talks optimistically

about the future” and “Avoids making decisions.” Avolio, Bass, and Jung display evidence of

the MLQ dimensions’ high reliability, intercorrelations, and convergent and discriminant

validity. In the present study, Cronbach’s alpha was .90 for the rater scale and .88 for the self-

report leader scale.

Authentic Leadership Questionnaire (ALQ). The ALQ Version 1.0 Rater Form contains

16 items measuring the four components of authentic leadership (Balanced Processing,

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Internalized Moral Perspective, Relational Transparency, and Self-Awareness). The Balanced

Processing component (3 items) measures the degree to which the leader obtains sufficient

opinions prior to making important decisions. An example item includes “analyzes relevant data

before coming to a decision.” The Internalized Moral/Ethical Perspective subscale (4 items)

measures the degree to which the leader sets a standard for moral and ethical conduct. An

example item includes “demonstrates beliefs that are consistent with actions.” The Transparency

subscale (5 items) measures the degree to which the leader reinforces a level of openness with

others that allows them to express their opinions. An example item includes “says exactly what

he or she means.” The Self Awareness subscale (4 items) measures the degree to which the

leader is aware of his or her strengths and limitations, as well as how others see him or her and

how the leader impacts others. An example item includes “accurately describes how others view

his or her capabilities.” Each item is evaluated on a 5-point scale (0 = not at all, 1 = once in a

while, 2 = sometimes, 3 = fairly often, 4 = frequently, if not always). Walumbwa, Avolio,

Gardner, Wernsing, and Peterson (2008) found that the four components of the ALQ are not

independent of one another, suggesting that it might not be best to conceptualize the measures as

assessing entirely separate and distinct constructs. Walumbwa et al. did find the ALQ to have

acceptable levels of construct, content, and convergent validity. In the present study, Cronbach’s

alpha was .88 for the rater scale and .87 for the self-report leader scale.

Almost Perfect Scale-Revised (APS-R). The APS-R contains 23 self-report items

responded to on a 7-point Likert scale (1 = strongly disagree through 7 = strongly agree). The

APS-R measures three subscales. The High Standards subscale (7 items) measures the

participant’s personal standards and performance expectations. Example items include “I have

high expectations for myself” and “I expect the best from myself.” The Order subscale (4 items)

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measures the participant’s preference for order and organization. Examples items include “I like

to always be organized and disciplined” and “I think things should be put away in their place.”

The Discrepancy subscale (12 items) measures the negative aspect of perfectionism, or the

perception of failure to meet one’s personal standards. Example items include “Doing my best

never seems to be enough” and “I am hardly ever satisfied with my performance.” Slaney et al.

(2001) found the APS-R to have acceptable levels of internal consistency, reliability, and

construct validity. Also, Ashby and Rice (2002) demonstrated the convergent validity of the

APS-R through significant positive correlations with other measures of perfectionism, including

Hewitt and Flett’s Multidimensional Perfectionism Scale (HFMPS; Hewitt & Flett, 1991) and

Frost’s Multidimensional Perfectionism Scale (FMPS; Frost, Marten, Lahart, & Rosenblate,

1990). Cronbach’s alpha was .83 in the present study.

Rosenberg Self-Esteem Scale (SES). The Rosenberg Self-Esteem Scale (Rosenberg,

1989) contains ten self-report items responded to on a 4-point scale (0 = Strongly Agree, 1=

Agree, 2 = Disagree, and 3 = Strongly Disagree). Example items include “I take a positive

attitude toward myself” and “I feel that I have a number of good qualities.” Cronbach’s alpha

was .87 in the present study.

Big Five Inventory-10 (BFI-10). The BFI-10 contains ten self-report items responded to

on a 5-point scale (1 = Disagree Strongly through 5 = Agree Strongly). Items are worded as a

continuation of the phrase “I see myself as someone who…” and encompass the Big Five aspects

of personality. Example items include “…has few artistic interests” and “…tends to be lazy.” In

Rammstedt and John’s (2007) study involving both German and English participants, test-retest

reliability for the BFI-10 was .75 and convergent validity correlations with the NEO-PI-R

averaged .67 across the Big Five domains.

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Procedure

Participants were recruited in two ways. In the first method, University of Florida

students signed up for the study through the SONA systems research pool and received credit

toward their general psychology course for their successful participation. The study was open

only to employed students who worked more than five hours a week and had an immediate work

supervisor who was also willing to fill out questionnaires. Participants were directed to a secure

website where they read an informed consent and provided contact information (email address,

phone number, first and last name) for themselves and their work supervisor. The informed

consent expanded on the compensation for participating in the study and also explained the

procedure for the study. Participants were encouraged to contact me if they had any questions or

concerns regarding their role in the study. Participants were also informed that I would contact

their managers to ensure that they did not forge their supervisors’ responses to the second set of

questionnaires. Approximately one week after signing up and filling out the contact information

survey, I emailed each participant and his or her supervisor with a link to the main surveys, as

well as a three-digit code that was unique to each supervisor-student pairing and that gained

them access to the surveys. The student participants completed three questionnaires in total: one

demographic survey and two surveys which rate their supervisors’ leadership type. The

supervisors read through an informed consent and completed six measures in total: a

demographic survey, two leadership style self-report measures, a self-report perfectionism

measure, and self-report personality and self-esteem measures. The students’ supervisors did not

receive any compensation for their participation in the study. Student participants and

supervisors were matched based on the three-digit codes and all identifying information was

discarded so as to ensure confidentiality. Additionally, all participants completed the measures

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on a secure website that is protected by a username and password which only I can access. After

completing the measures, the participants were thanked and credit was awarded to the student

participants if both they and their supervisors completed the surveys.

The second group of participants was students enrolled in a number of large psychology

courses and a management course. Students and their supervisors completed the study in the

same manner as the other group of participants, and the students received extra credit in their

respective courses upon completion.

Results

Table 1 displays the descriptive statistics for each measure or subscale that was used in

the analyses. In terms of the APS-R, The High Standards subscale had a relatively high mean

score (M = 42.7; SD = 5.95), while the mean score for the Discrepancy subscale (M = 36.13; SD

= 13.05) was below the maladaptive perfectionism cutoff, suggesting that the average participant

was classified as an adaptive perfectionist. Internal consistency and mean scores for the APS-R

are comparable to those obtained by previous studies in measuring perfectionists (Rice & Ashby,

2007; Rice et al., 2007).

Transformational leadership was measured using the five transformational subscales of

the MLQ: Idealized Influence-Attributed, Idealized Influence-Behavior, Inspirational

Motivation, Individualized Consideration, and Intellectual Stimulation. Transactional leadership

was measured using the Contingent Reward and Active Management-by-Exception subscales,

and Passive/Avoidant leadership was measured using the Laissez-faire subscale. Authentic

leadership was measured using the four subscales of the ALQ: Balanced Processing, Internalized

Moral Perspective, Relational Transparency, and Self-Awareness. Table 2 displays the

intercorrelations between all the measures used in the study, including both self- and

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subordinate-rated leadership.

Perfectionism groups were classified into three distinct groups based on the cutoff scores

established by Rice and Ashby (2007) for the APS-R. Adaptive perfectionists were categorized

as such if their scores were greater than 42 on the High Standards subscale and lower than 42 on

the Discrepancy subscale; maladaptive perfectionists were defined as having scored greater than

42 on both subscales, and non-perfectionists simply scored below 42 on the High Standards

subscale. The present study yielded 50 adaptive perfectionists, 23 maladaptive perfectionists,

and 31 non-perfectionists.

Several analyses of covariance were run using each of the various subordinate ratings of

the four leadership styles as the dependent variable, perfectionism group (adaptive, maladaptive,

non-perfectionist) as the fixed factor, and self-esteem and the Big-Five personality dimensions as

the covariates. Results showed a significant difference between perfectionism groups on

transformational leadership F(8,95) = 5.49, p = .006. A Games-Howell post-hoc test was

conducted, indicating that subordinates’ ratings of their supervisors on the transformational

leadership measure were significantly lower among supervisors who were maladaptive

perfectionists (M = 62.65; SD = 15.88) than in supervisors classified as adaptive perfectionists

(M = 74.36; SD = 10.8; p < .05; d = .86), and also lower than non-perfectionists (M = 71.06; SD

= 10.6; p = .08; d = .62). The other leadership styles showed no significant differences between

the perfectionism groups, although scores on the passive/avoidant and authentic leadership

measures both followed the general trends that were predicted in the hypotheses.

Despite not achieving statistical significance, subordinate ratings on the measures of

passive/avoidant and authentic leadership showed practical significance due to the medium-to-

large effect sizes discovered between the perfectionism groups and also followed the trends

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predicted in the hypotheses. Subordinates’ ratings of their supervisors on the passive/avoidant

leadership measure were higher among supervisors who were maladaptive perfectionists (M =

7.57; SD = 2.86) than in supervisors classified as adaptive (M = 5.92; SD = 2.29); d = .64

suggests a medium effect size between the two groups (Cohen, 1992). Additionally, adaptive

perfectionists (M = 61.58; SD = 8.36) were rated as much higher on the authentic leadership

measure than maladaptive perfectionists (M = 55.96; SD = 10.83), and again the difference was

consistent with a medium effect size (d = .58). Non-perfectionists were hypothesized to fall in

the middle on both leadership measures, and in both cases they did (M = 59.42, SD = 9.02 on

authentic; M = 6.58, SD = 2.67 on passive/avoidant).

Subordinate ratings for each of the leadership types were used rather than the

supervisors’ self-ratings due to the inherent bias of self-report. In fact, supervisors rated

themselves as higher in terms of transformational and authentic leadership, and lower in

passive/avoidant leadership, than their subordinates did. A series of paired-samples t tests

highlights these differences. Scores on the transformational leadership measure, as reported by

the supervisors, (M = 77.1; SD = 12.14) and the subordinates (M = 70.89; SD = 12.75) differed

significantly t(104) = 4.57, p < .001, d = .50. Scores on the authentic leadership measure as

reported by the supervisors (M = 63.57; SD = 7.95) and the subordinates (M = 59.69; SD = 9.32)

also differed significantly t(103) = 3.74, p < .001, d = .45. Interestingly, the differences between

supervisor and subordinate ratings on the passive/avoidant (M = 6.2, SD = 2.37; M = 6.47, SD =

2.58; d = .11) and transactional leadership (M = 26.87, SD = 4.8; M = 26.4, SD = 5.01; d = .10)

scales were not significantly different, suggesting that leaders are more likely to enhance their

positive qualities rather than hide their managerial shortcomings.

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Discussion

The purpose of the present study was twofold: to determine whether adaptive and

maladaptive perfectionists differed significantly among the four leadership styles of

transformational, authentic, transactional, and passive/avoidant; and to discover if non-

perfectionists’ levels of the same four leadership styles fall in between the scores obtained for

adaptive and maladaptive perfectionists. Results partially support the first hypothesis, as

transformational leadership levels were significantly higher among adaptive perfectionists than

they were for maladaptive perfectionists, and the non-perfectionists’ scores fell between the

other two perfectionism group’s scores on both transformational and authentic leadership.

However, there was no significant difference found between adaptive and maladaptive

perfectionism on the basis of authentic leadership, despite a medium effect size being found.

The second hypothesis was also partially supported, as the non-perfectionists’ transactional and

passive/avoidant scores again fell in between the other two groups’ scores, but there were no

significant differences found between the adaptive and maladaptive perfectionists’ scores on

both leadership measures. However, a medium effect size between adaptive and maladaptive

perfectionists was observed on scores of passive/avoidant leadership.

Results indicate that high standards may be an important aspect of transformational

leadership. The APS-R measures high standards with statements like “I have a strong need to

strive for excellence” and “I try to do my best at everything I do.” This intense, internal drive to

succeed may provide adaptive perfectionists with the ability to become transformational leaders

and guide their subordinates toward greater accomplishment. The high standards that adaptive

perfectionists hold for themselves may also be applied to their subordinates through the use of

Inspirational Motivation and Intellectual Stimulation, two components of transformational

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leadership that require a considerable amount of faith and trust to utilize.

However, it is equally viable that the chronic discrepancy between one’s standards and

his or her perception of performance plays a larger role in determining one’s level of

transformational leadership. In the present study, a significant, negative correlation existed

between the Discrepancy subscale of the APS-R and transformational leadership, which explains

the large gap in mean transformational scores between adaptive and maladaptive perfectionists.

While maladaptive perfectionists have similarly high standards, they are differentiated from

adaptive perfectionists in their constant perceived sense of failure to meet their lofty expectations

(Slaney et al., 2001). Additionally, maladaptive perfectionists are known to worry excessively

over mistakes (Rice & Ashby, 2007) and put their own goals and ideas ahead of others’ (Ashby

& Kottman, 1996). The maladaptive perfectionists’ concern over mistakes and their consistent

belief in their own ideas at the expense of others goes against the Intellectual Stimulation

component of transformational leadership, which measures the ability to challenge followers to

approach problems in innovative ways. Maladaptive perfectionists may not advocate unique

ideas in the workplace and thus may not be suited to be transformational leaders.

Surprisingly, scores on the Authentic Leadership Questionnaire (ALQ) did not differ

significantly among any of the three perfectionism groups, despite its reported close connection

with transformational leadership (Avolio, Gardner, Walumbwa, Luthans, & May, 2004; Kark,

Shamir, & Chen, 2003). A few explanations may account for this finding. The first rationale

behind this result may be due in part to the level of supervisor that primarily participated in the

study. A large percentage of student participants worked in non-professional job settings outside

of an office setting, such as restaurants and retail stores. The supervisors in these organizations

may not have the incentives to practice an engaging leadership style such as authentic leadership,

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thus decreasing the variance of scores in the sample. Along the same lines, student participants

worked, on average, less than twenty hours per week (M = 18.82). As Avolio et al. (2004) assert,

“Authentic leaders…build credibility and win the respect and trust of followers by encouraging

diverse viewpoints and building networks of collaborative relationships with followers, and

thereby lead in a manner that followers recognize as authentic” (p. 806). This sense of legitimate

authenticity may take quite some time to accumulate, and because the study used ratings from

student subordinates who for the most part did not work a typical forty-hour work week, the

results may be lower than what was originally expected across all three of the perfectionism

groups. Finally, authenticity can be feigned by a work supervisor (Endrissat, Muller, and

Kaudela-Baum, 2007), resulting in a warped score on the subordinate’s rater form of the ALQ.

Since authenticity is a perception rather than a quantifiable construct, a leader could purposely

act in an authentic manner around his or her subordinates in order to garner a higher esteem.

Another unexpected finding occurred in regard to the transactional leadership levels of

each perfectionism group: contrary to expectations, adaptive perfectionists utilized a

transactional style more than both maladaptive and non-perfectionists. This rigid, results-

oriented managerial style appeared to fit well with the more nitpicky and sometimes impersonal

nature of maladaptive perfectionism, but results showed that maladaptive perfectionists were the

least likely group to display transactional techniques such as active management-by-exception

and contingent reward. The results may again be due to the managerial level of the work

supervisors who participated in the study. Transactional leadership is necessary in every job to

some extent, but the lower-level positions filled by the subordinate participants presumably

require a more ends-based approach to management (Bruch & Walter, 2007). Because of the

emphasis that many organizations place upon quantifiable results, it may actually be in the best

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interest of the supervisor to incorporate transactional techniques in order to meet their standards.

For example, Shamir and Howell’s (1999) study showed that the effectiveness of low-level

managers’ transformational leadership techniques may actually be less pronounced than upper

managers. Therefore, the adaptive perfectionists’ higher scores on the measure of transactional

leadership may still support their drive toward success, as the standards for success are

ultimately decided by upper management or the organization as a whole, and transformational

techniques may simply not work at lower levels of the organizational hierarchy. It is important

to note that transactional leadership is not necessarily negative; it is simply viewed as a less

effective precursor to transformational leadership. In addition, stable, established working

environments such as those organizations in which the majority of the participants in this study

worked may also lend themselves to transactional approaches amongst management (Bass,

1990). Bass also recognizes that great leaders utilize both transactional and transformational

techniques in order to get the most out of their followers, which may elucidate the unexpected

results a bit more.

Although the differences between passive/avoidant leadership scores for adaptive and

maladaptive perfectionists were not significant, a medium effect size was observed, suggesting

some practical significance. It was hypothesized that the maladaptive perfectionists’ low self-

esteem (Ashby & Kottman, 1996) and their fear of unpredictable environments (Stoltz & Ashby,

2007) would naturally lead them to incorporate a hands-off leadership approach with as little

interaction as possible. Indeed, the Discrepancy subscale of the APS-R was found to

significantly, negatively correlate with self-esteem and significantly, positively correlate with

passive/avoidant leadership. These results do support the overall hypothesis that maladaptive

perfectionists incorporate passive/avoidant leadership more than their adaptive counterparts, and

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the practical significance of the findings are evident.

A secondary aspect of both hypotheses was the belief that the non-perfectionists would

fall in between the adaptive and maladaptive perfectionists on all measures of leadership. This

facet of the hypotheses was entirely supported, as the scores on each leadership measure

followed a continuum in regard to perfectionist group, with non-perfectionists always scoring in

the middle. This finding has significant implications for the conceptualization of the overall

results of the study, mainly because it implies that the level of discrepancy is most crucial when

predicting the levels of certain leadership styles. Despite holding similarly high standards, it is

the perceived sense of failure to meet expectations, or discrepancy, that differentiates

maladaptive perfectionists from adaptive perfectionists (Slaney et al., 2001). Had high standards

been the key factor explaining the differences in leadership scores, we would observe adaptive

and maladaptive perfectionists obtaining similar scores, with non-perfectionists falling

somewhere below. As the results show, however, non-perfectionists placed in between the other

two groups on all leadership measures. Since the major difference between adaptive and

maladaptive perfectionists is the Discrepancy score, it is reasonable to presume that the level of

Discrepancy goes a long way in determining a perfectionist’s leadership style.

Finally, it is important to note that the subordinate ratings of their supervisors’

transformational and authentic leadership levels differed significantly from the supervisors’ self-

ratings on the same scales. Past studies have resulted in a difference of opinion in terms of

whether self-raters characteristically inflate their ratings (e.g., Mabe & West, 1982; Podsakoff &

Organ, 1986), or provide ratings that vary in relation to others’ ratings (Atwater & Yammarino,

1992; Van Velsor, Taylor, and Leslie, 1993). The results of the present study support the former,

but only along the lines of the more positive leadership styles. Previous research has also

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indicated that supervisors who score high on measures of effectiveness, self-awareness, and

interpersonal orientation were more likely to provide self-ratings that are in agreement with

others’ ratings (Atwater & Yammarino, 1992; Roberts, 1991; Roush & Atwater, 1992). Self-

awareness and interpersonal orientation are certainly characteristics of transformational and

authentic leadership, so the discrepancy between leader and subordinate ratings may be due to

those supervisors who practiced transactional or passive/avoidant leadership, but classified

themselves as more transformational or authentic than they actually were. In any case, the use of

subordinate ratings of leadership style was a definite strength of the study due to the inherent

bias in self-report.

A few limitations exist in the present study that future research may address. The study

used mostly lower-level supervisors, which may have skewed the results toward a more

transactional and less transformational leadership style. Bruch and Walter’s (2007) study

involving organizational hierarchy and transformational leadership found higher levels of

Idealized Influence and Inspirational Motivation amongst upper-level managers as compared to

those leaders categorized as lower-level. Future research should take managerial level into

account by sampling from each level in order to reveal any hierarchal differences. Furthermore,

only one subordinate rating was used in determining the supervisors’ level of each type of

leadership in question. Atwater and Yammarino (1997) advise against the sole use of others’

ratings as the ‘true’ score, and the use of a single rating is certainly a limitation of the present

study. Future studies may benefit from using a combination of multiple subordinates as well as a

self-assessment in order to gain a more accurate measure of leadership style. Finally,

demographic variables such as gender and race/ethnicity were not taken into account during

analyses; gender has been shown to have a moderating effect on certain leadership styles such as

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transformational leadership (Reuvers, Engen, Vinkenburg, & Wilson-Evered, 2008).

Despite the limitations, there are several strengths to this study. The study avoided self-

report bias by measuring leadership style according to the subordinates’ perceptions of their

supervisors. Leadership self-assessments were also collected in order to better understand the

relationship between self- and other-ratings. An additional strength is the generalizability of the

results across many vocational fields. Participants worked in retail, service, real estate, financial,

governmental, manufacturing, and utilities companies, among many others. Therefore, the

results of the present study have a far greater applicability than similar leadership studies that are

conducted under the roof of a single business or in a specific field.

This study fills an important void in the literature by being the first to investigate the

relationship between perfectionism and leadership style, despite a plethora of research

concerning the relationships between personality and perfectionism as well as personality and

leadership. Yukl and Van Fleet (1992) have called for more research on leadership, especially

since leaders have shown they can make the change to more effective styles such as

transformational leadership (Barling, Weber, & Kelloway, 1996). Along these lines, Bass (1990)

agrees that improving leadership in an organization is important, even if it requires changing the

presiding style. Furthermore, Judge and Bono (2000) argued that understanding personality

traits would lead to an increased accuracy in predicting leadership type, a skill which could be

used in the hiring or promoting process. With perfectionism being seemingly commonplace in

work environments, it is my hope that companies will be able to identify its impact on leadership

ability. The idea that a somewhat slight difference along a specific characteristic such as

discrepancy could go very far in determining a supervisor’s leadership style should call upper

management and those involved in employee selection to abrupt attention. By highlighting the

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many detailed relationships between perfectionism and leadership, the present study could be

used to further define what characteristics should be considered desirable in the workplace.

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Table 1

Descriptive Statistics for All Scales Used in Analyses

Measure

Range of Scores

Possible Actual

M

SD

Cronbach’s α

Transformational/Subordinate 20 – 100 31 – 98 70.89 12.75 .92

Transactional/Subordinate 8 – 40 15 - 37 26.4 5.01 .68

Passive-Avoidant/Subordinate 4 – 20 4 – 15 6.47 2.58 .72

Authentic/Subordinate 16 – 80 24 – 79 59.67 9.28 .88

Transformational/Self 20 – 100 15 – 100 77.1 12.14 .90

Transactional/Self 8 – 40 9 – 39 26.87 4.8 .64

Passive-Avoidant/Self 4 – 20 4 – 14 6.2 2.37 .64

Authentic/Self

16 – 80 41 – 80 63.57 7.95 .87

High Standards

7 – 49 7 – 49 42.7 5.95 .82

Discrepancy

12 – 84 12 - 68 36.13 13.05 .90

Self-Esteem

0 – 30 8 - 30 23.2 5.13 .87

Conscientiousness

2 – 10 4 - 10 8.74 1.52 N/A

Agreeableness

2 – 10 3 - 10 7.79 1.65 N/A

Neuroticism

2- 10 2 - 10 5.06 1.92 N/A

Openness

2 – 10 3 - 10 7.29 1.92 N/A

Extraversion

2 – 10 3 - 10 7.13 1.94 N/A

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Table 2

Intercorrelations Between All Scales

1 2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

1.Transformational/Subordinate 1

2.Transactional/Subordinate .58** 1

3.Passive-Avoidant/Subordinate -.36** -.20* 1

4.Authentic/Subordinate .75** .48** -.47** 1

5.Transformational/Self .38** .31** -.11 .28** 1

6.Transactional/Self .26** .34** -.04 .16 .51** 1

7.Passive-Avoidant/Self -.10 -.04 .13 .06 -.14 .16* 1

8.Authentic/Self

.28** .16 -.17* .26** .64** .27** -.28** 1

9.High Standards

.15 .23* -.04 .09 .74** .47** -.19* .51** 1

10.Discrepancy

-.26** .05 .18* -.17* -.14 .16 .34** -.17* .01 1

11.Self-Esteem

.22* .09 -.10 .18* .53** .08 -.25** .41** .39** -.39** 1

12.Conscientiousness

.12 .17* -.01 .12 .43** .14 -.27** .29** .50** -.11 .42** 1

13.Agreeableness

-.01 .06 -.09 .02 .20* -.17* -.23* .16 .12 -.07 .34** .27** 1

14.Neuroticism

-.16 -.03 -.17* -.10 -.19* -.01 -.02 -.09 -.01 .24** -.33** -.30** -.08 1

15.Openness

-.06 -.06 .03 -.01 .29** .01 -.02 .19* .26** -.15 .27** .10 .23* .05 1

16.Extraversion

.18* .10 -.04 .16 .33** .12 .04 .06 .20* .22* .36** .20* .04 -.35** .13 1

** p < .01 (one-tailed test)

* p < .05

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Figure 1. Mean Transformational Subordinate-rated Score for Each Perfectionist Group