PERATION HIGHLIGHTS · However with the rise of “Trade Policy Review Mechanism”(TPRM), the ban...
Transcript of PERATION HIGHLIGHTS · However with the rise of “Trade Policy Review Mechanism”(TPRM), the ban...
43 Business Activities
48 Markets and Business Overview
63 Human Resources
64 Labor Relation
66 Environmental Protection Expenditure
68 Social Responsibility
69 Important Contracts
OPERATION HIGHLIGHTS
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BUSINESS ACTIVITIES
Scope of Business
Group Range of Business Division Revenue Ratio
Provisions Group Manufacturing and marketing of
grain &feeds, animal feeds, aquatic
feeds, edible oils and flour.
Foodstuff Division 15.64%
Animal Feed Division 8.49%
Aquatic Business Division 1.96%
Edible Oil Division 8.89%
Flour Division 2.60%
Instant Food
Group
Manufacturing and marketing of
instant noodle, rice noodle, fresh
food
Food Division 10.39%
Dairy & Beverage
Group
Manufacturing and marketing of soft
drinks, tea drink, dairy products and
chilled beverage.
Beverage Division 12.95%
Tea Beverage Division 8.86%
Dairy Product Division 14.99%
General Foods
Group
Manufacturing and marketing of
meat products, canned pickles &
seasoning products, frozen prepared
foods and ice cream products.
Meat Product Division
Sauce & Seasoning Division
Frozen Prepared Foods Division
Ice Cream Division
1.86%
2.36%
1.92%
1.05%
Consumer Health
Group
Manufacturing and marking of health
foods, breads, toasts and cakes
products.
Health Food Division 1.20%
Bread Division 5.80%
Others 1.04%
Products planned to developIn order to meet the rapid change in food industry, the company has devoted to develop new products.
Products planned to develop include bottled fresh milk “Dr. Milker”, functional health oil & soybean sauce, essence
of silkie children, “Chai-Li-Won” PET 600ml series, savory bread & other handmade-style bread and feed for baby
ornamental fish.
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Industry Outlook
The world economy in 2004 is prospering. In Taiwan, the economic growth rate grew 5.71%, which is back to
the level in 2000, and the private consumption grew 3.1%. The food industry is formed by native consumption and
closely associated with domestic economical trend. The ITIS statistics indicated that in 2004, Taiwan food industry
value increased about 5.9% to NTD 444 billion.
The principal factors that affected Taiwan food sales in 2004 were bird flu, higher input prices that consist of
foodstuff and package materials, and rising freight charge. This market condition favored suppliers of granulated
sugar, edible oil, frozen food, and animal feed, as well as milling and slaughtering businesses, with two-digit growth
rate. Oppositely, it hindered sales of consumer product categories such as confectionery, dairy product, dehydrated
food, soy sauce, non-alcoholic beverage and noodles.
Based on the industry analysis, in Taiwan, the wholesale price index (WPI) increased 7.03% whilst the consumer
price index (CPI) rose only 1.62% in 2004. Such disparity reflected plural operational impacts including rising cost,
descending purchasing power and low-priced imported goods that downstream food processors faced. These
impacts then caused profit to fall short of targeted results (the incremental raw material price cannot be immediately
passed onto the consumers). Yet, positively, it encouraged consumer goods suppliers to rally and reform their
business in order to promise the prevalence of domestic products.
The report of industry trend shows that, traditional food suppliers have been aggressively expanding their
businesses through international integration, and developing higher value added products. They work hard to
invest in brand loyalty, focus on comparative advantage and search for international strategic alliance/outsourcing
opportunities worldwide thus to flee from risks and toughen competitiveness. Moreover, they attempt to take hold
of growing herbal medicine and functional health food markets. The rise in health care food market is attributed to
SARS that brought on people’s conscious about health foods two years ago, and the approval by Executive Yuan on
amended draft of “Health Food Act” of Department of Health in May. It is the interests of most firms to leverage their
lead in food realm and step into the biotechnology food industry. The increasing consumer demand for health food
has brought on corporate emphasis on claims of “three low, three high” and “nature, organism, health” and shaped
a product development trend of small package, prepared meal and home meal replacement. Also, senior market is
another trend for product development.
With regard to the follow-up effect of WTO, due to the political factors and governmental attitude across the
strait, products imported from China are currently included in “negative list” which eases the pressure of domestic
commodities. However with the rise of “Trade Policy Review Mechanism”(TPRM), the ban is likely to be stopped.
In the future, domestic products will have to be struggled with imported goods made in Mainland China by large
European and American corporations for market share in Taiwan. It is important for domestic suppliers to discover
their international comparative advantage, build up a Pan-Asian layout and restructure its operation in order to
manage a long-standing business.
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Research and Development
Expenditure of Central Research Institute (CRI) in Past Two Years
Year 2003 2004 2005 (As of April 30)
Total Expenditure (NT$ thousands) 317,848 339,335 109,843
Achievements of Central Research Institute (CRI) in Past Two Years
Year 2003 2004 2005 (As of April 30)
Number of New Products Launched 176 193 9
Number of Research Reports 400 291 21
Number of PatentsApproved 1 2 0
Pending 8 4 13
Number of Major Self-Developed Technologies 22 30 4
Number of Technology Cooperation and
Introduction24 31 8
Number of Considerable Quality Improvement 18 17 11
The three essential guidelines of a healthy eating habit, which Uni-President continues to lead the consumers to
and to develop products upon, are:
* Functional: AB drinking yogurt, oligo-saccharides beverage, amino acid drink, rhodiola drink, collagen drink and
L-vitamin C drink.
* Healthy: Chicken essence (original, four-herb, ten-herb, and cardyceps flavors) and other herbal formulas that
could be served as food and medicine.
* Natural: Products made with natural sources, such as multigrain powder (32+3 grains, and yam & adlay flavor).
To provide more health food products, the Bioscience Center of CRI incorporates technologies of health food,
Chinese medicine and gene, and searches for functional ingredients, to develop foods that truly benefit the health
of consumers. Following the correct health care “prevention rather than treatment”, we have discovered herbal
formulas to alleviate feminine PMS, regulate human immune system, and protect liver function. Moreover, we have
created a caffeine-free beverage made with rhodiola (a traditional herb from Tibet) and applied “reverse-regulation
theory” in Chinese medical science to increase soluble oxygen in blood and boost metabolism.
1. Overview of Product Development
193 new products were launched in 2004. In past 3 years, total sales generated from new products
accounted for 10% of corporate sales. Over the years, CRI has been devoted to developing numerous leading,
innovative and breakthrough products, such as Imperial Big Meals (instant noodle with retort pouch), chilled
tea series, AB drinking yogurt series, Wagamama (Japanese flavor ramen) and nutritious milk flan series. These
products not only satisfied consumers' needs, but also were awarded several prizes by Chinese Food Technology
Association.
2. Overview of Research Achievement
CRI focuses on the development of dairy products, beverages, instant noodles, meat products, ice cream
products, flour, and edible oil. For many years, CRI has committed to improving its food-processing technology
and gradually building up its core competencies. Also, it has been retaining its leadership position in market and
in technology development.
(1) Assure product quality through continued innovation and technology
To 100% guarantee the product quality, CRI constantly seeks to food technology development. Selected
examples are as follows:
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* Sensory evaluation of off-flavored raw milk: This technology help preserve raw material quality and set up
critical quality measures for dairy products.
* Stabilization of emulsification of tea and coffee products: This technology help eliminate the floating oil of
diary products and thus improve consumption safety.
* Production for sauce packs: Stock concentrate can be stored at room temperature without worsening the
freshness and quality.
CRI also had great achievements in enhancing the health benefits of foods:
* Fermented juices with living lactic acid bacteria: Uni-President implements this technology to produce
nutritious juice with living AB lactic acid bacteria.
* Tea extraction: This technology preserves full functional components in tealeaves of our tea products.
Moreover, CRI has established several analytic methods to detect pesticide residues and to measure
nutrients in order to safeguard the raw materials and retain nutrients in our products.
(2) Adopt innovative food-processing technology for producing distinct, unique and competitive products
CRI has developed several food-processing technologies and processes, such as technology for whole
soybean soymilk production, low-temperature extraction on tea, sterile filling technology for PET beverages,
juicy preservation of frozen dumplings, and soup pack filling. These refining processing technologies not only
increase our productivity, but also indirectly contribute to the mass production of food industry.
(3) Acquire raw material technology for reduction of production cost
To reduce the cost of raw materials, CRI customizes specification of raw materials and sets up a quality-
authentication system for screening the second suppliers. These increases Uni-President’s bargaining power
with suppliers and eliminates monopolize raw material supply.
Moreover, CRI has organized research teams of flavor and package, and gradually built up its expertise in
those two fields. The flavor team masters the basic flavor formulation and adopts higher concentration flavor
to reduce the stock of flavorings and inventory costs; package team, on the other hand, analyzes materials of
cartons to minimize wastes and reduce package costs.
3. Research Scope
(1) Discover latest production process and technologies for Chinese food and other new product development.
(2) Explore and apply natural additives, environmental packaging materials, and new functional ingredients.
(3) Research on microorganisms and scale up to full production for fermentation, including the application of
fungal fermented dairy products, fermented juice and health food.
(4) Expand fresh food business by applying relevant fruit and vegetable preservation technology.
(5) Research on biotechnology, medical and health care fields, and introduce applicable technologies.
(6) Develop products that are accepted universally.
4. Other R&D projects
(1) Construction of a new English-based network
CRI has constructed the English-based network platform that allows users to find useful information
online. Information includes specification of products and raw materials, production technology, research
and development and literature reference. This platform groups all researchers of Uni-President together for
faster creations and market trend at instant. At present, CRI is evaluating the IC chip authorization to increase
the confidentiality of the data.
(2) Application of health food claims for products
CRI integrates the platforms of functional materials screening, formula design, production technology,
ingredient analysis, clinical trial, and claim application. CRI has obtained five health claims from Department
of Health, including AB drinking yogurt, low sugar & high fiber soymilk, Cha-li-won, Ganoderma, and
Propolis. CRI also has projects ongoing for other health claims.
(3) Involvement in biotechnology
The short-term goal of CRI is to develop products and technologies targeting at health food market.
Health food development, screening of functional materials, and product evaluation are included. The long-
term goal of CRI is to exploit gene technologies that consist of therapy and dietary, biochip application, as
well as functional foods based on individual gene mapping.
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Long-term & Short-term Business Plan
Being the top food company in Asia is our goal to reach in long run. Our long-term strategy basically follows the
rule of “one hub, four pillars”, where one hub refers to brand, and four pillars refer to trade, channel, production &
research, strategic alliance & acquisition, and includes construction of a ”Pan-Asian Highway.” The progress in 2004
summarizes as follows:
Brand
We will stick to the superior multi-brands operation and develop international brands; structurally, we will level
up the brand management, emphasize and fortify brand’s core value and consumer’s recognition so to improve
each megabrand’s market position and keep brand asset in value.
Trade
In Taiwan, China, Indonesia, Vietnam, Thailand and the Philippines, we have established operating centers
respectively. These centers are not established to take on marketing tasks only, but they are also serving as our
global purchasing network. All goods can be traded freely and easily in this platform. For European and American
food companies, it is a gateway to enter into Asian market.
Channel
We will keep on improving our operation through team merchandizing with our channel partners. With more
openings of stores and the emergence of new channels, we will increase our products’ accessibility, and satisfy
consumers with greater convenience and more varieties of product choices. Meanwhile we are dedicated to
improving the effectiveness of our distribution network, spotting more business potentials, and developing new
channels and markets. We are planning to restructure our distribution unit into mobile retailing. We believe that by
exercising an efficient distribution system in conjunction with purchasing network, production network, marketing
network and retailing network, we could be one of the best qualified suppliers or agencies of major retail chains
and strong global brands.
Production and Research
We are committed to practicing effective production and research in order to bolster up core brands
development. We will fully utilize the world’s factory-China and set up a fleet-like manufacturing disposition
supported by our existing sixty OEM factories. Our priority in production for 2004 still is quality improvement.
We will review and update OEM and QA policies consistently, and construct a quality environment to keep an
international quality standard. Our products would contain no residue of pesticides, preservatives and artificial
additives. We will develop higher-valued products and services, and promote health-related knowledge and
products that developed from the concept of Honmono towards building a healthy mind, clean environment and
nutritious dietary.
Strategic alliances
The next three to five years is the time for us to progress global resource integration. We will consolidate the
resources from research, marketing and brand of all subsidiary companies in Asia, fully use our extensive knowledge
and well-established operating system in Greater China and in Asia, to closely ally with international corporations
and safeguard our market lead. More importantly, we are determined to pursue a strong growth by launching
a comprehensive market attack strategy, exploring market potentials, and leveraging economic of scale, regional
maneuver, organizational ability and marketing ability. Our goal is to greatly outperform others, and dominate the
whole Asian market.
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MARKET AND BUSINESS OVERVIEW
Market Share by Major Product Category
Category Market Share Category Market Share
Animal Feed 10.2% Fresh Milk 22.6%
Flour 14.3% Yogurt Drink 36.9%
Edible oil 14.8% Flavored Milk 44.1%
Instant Noodle 47.7% Flavored Soybean Milk 61.0%
Soy Sauce 32.2% Pudding 62.8%
Coffee Drink * 24.1% Meat Product 27.1%
Tea Drink * 48.5% Frozen Food 15.3%
Chicken Essence 16.0% Ice Cream Product 21.0%
* Chilled & Room Temperature
Market Analyses of Major Product Categories98% of corporate products are sold domestically. After considering the market challenges and trend, we arrive at
our 2005 sales objective. Sales volumes take in 1,634 thousand tons of provision, 488,468 thousand packs of instant
noodle, 58,840 thousand cartons of beverages, 28,950 thousand cartons of dairy products, 3,526 thousand dozens
of sauces and seasonings, and 52 thousand tons of frozen foods, baking products and meat products.
Market analyses of major product categories are as follows:
Foodstuff
Our foodstuff business provides numerous products and services, such as grains (soybean, maize), contract
feeds, food materials, fresh meats and agricultural materials.
During the first quarter of 2004, the international raw material prices and freight charges continued their steadily
rise from end 2003 and escalated the costs of imported grains (Chicago soybean future price rose to a climax in over
20 years). This has severely hindered Taiwan’s foodstuff industry, which was heavily dependent on imported goods.
Moreover, in addition to the significant increment of material costs, the shipping condition is volatile, and these
increased difficulties in sales and inventory control. In the second quarter, China’s macroeconomic control was in
effect, and along with the favorable weather and harvest condition, grain price fell even further, to half of the peak
price in first quarter. However, these dramatic changes were not foreseen by global enterprises, and thus created
complications to the feeds business.
Our sales volume in agricultural materials is estimated to grow 20% with enhanced distribution and channel
network, and broader selling items. Our grain business, due to the stalled livestock, feeds, and foodstuff industries
from unregulated imported meat, will be conservatively managed to generate strong profits. Sales of contract feeds,
fresh meats, and food materials are fairly stable and expected to increase 5%. It is our top priority to achieve higher
profitability in 2005.
Our business has several competitive advantages, for example, our inventory and cost controls are more versatile
than other companies since our materials can be used in production as well as be put on for resale. We also have
good corporate image that increases our brand equity. Our threats include rising costs and purchasing difficulties
from growing freight charge and raw material costs, and declining price and sluggish business performance
from market balance or excess supply. For the subsequent years, we will consolidate our purchasing and selling
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capabilities, and adopt more flexible strategies to deal with market uncertainties. We will also operate the integrated
foodstuff business across Taiwan Straits by using the extensive information and in-depth analysis that have studied.
Animal Feed
Major products are animal feeds for hogs, chickens, ducks, geese and cattle, as well as pet foods for dogs and
cats.
It is expected that the risks and opportunities will exist in animal feeds market. Animal feed sales are gradually
decreasing due to the unregulated imported agricultural products according to WTO agreement in 2005 and the
spread of Blue Bird Disease. Also, the unbalanced market supply and demand, and climbing grain prices and freight
charges have raised difficulties for poultry feeders and risks for feed producers. In terms of opportunities, the local
unique, organic and health agricultural and livestock products still exhibit potential. If foot-and-mouth disease were
clear, domestic pork meat is likely to be back on Japanese market. In addition, local branded pet foods earned
higher consumers’ trust after Pedigree branded products were discovered with pollutants. Within the next few years,
the ineffective feed manufactures will depart the market and leave those strong and promising manufacturers to
expand its market share through vertical integration.
We have already integrated the operation from material suppliers to the sales channels, and combined TMR
technology and professional service team to produce distinct products and segment markets in order to increase
products and service value. We also extended market scope into concentrated feeds to attain to niche management.
However due to the great maize and soybean imports required, we would lose profit upon material price
fluctuations. On the other hand, poultry feeders will face higher selling risks from the impacts of unbalanced market
condition, climbing costs and weak financial structure.
Being aware of relatively higher operating risks, we will increase our profit through raw materials regulation and
minimize loan risks by monitoring clients' credit lines and account receivables.
Aquatic Feed
Major products are floating feed, prawn feed, ornamental fish feed, fresh water fish feed and marine fish feed.
In 2004, the best selling products in Taiwan were floating grouper feed and ornamental fish feeds, growing
30.8% and 18.2% respectively, while prawn feed in pan-India Ocean territory and Southeast Asia contributed the
most income in export sales.
Due to the inflated oil prices and China’s macroeconomic regulation, the raw material and transportation cost
were getting higher. The price for imported raw material (accounted for 71% of total materials) increased and
that created a difficult operating environment for manufacturers and feeders, as their costs can not pass onto the
customers; sales went down 5.8% from that of last year.
Although confronted by these adversities, we are confident to carry out a sound operation because we have
good business image, clear brand perception, and professional researchers and producers. We could also adjust
our marketing strategies and produce distinct products in keeping with the market demand. We will leverage group
procurement to effectively control the raw material costs and qualities. However we cannot relocate the increasing
material costs onto the customers and that lowered our profit. In addition, the rising freight charges and unsteady
arrival time has shaken consumers’ faith. In such circumstances, we plan to sell higher-marginal products, improve
off-season marketing strategies, unite all sources and promote channel merchandising in order to reach higher
market shares and sales.
Flour
In Taiwan, flour market is fully-grown. In early days, due to the wheat import quota, nearly all millers in Taiwan
had received sizeable profits as of lesser supply. But recently, deregulated wheat imports have caused stern
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competition and drop millers’ profits dreadfully. Not only there had been many milling companies withdrawing
from the market, but also more exits are expected to come. Total demand for Taiwan flour market is approximately
750,000 tons per annum. We foresee a unification of mills that reduced current 28 companies to 13; small
companies disappear with only big companies present. Along with this new trend in milling industry, we will seek to
promote our sales volume in order to grasp more market shares.
We have access to the latest milling technologies and extensive sales network over the nation. Our formulations
are tested under varying conditions to ensure superior performance each and every time, and our sales network
and an after-sell service centre are available to offer pleasant service to our customers. To deal with the problems
of insufficient production capacities and factories, we will search out qualified partners to help co-produce our
products.
Edible Oil
The products in our edible oil business vary from soybean meal, cooking oil for commercial and family use, to
house cleaning products.
Since imports for meat products are deregulated, the domestic agricultural and livestock products are the first
to take on the pressure. Market supply and demand of soybean meal is likely to be out of balance in short run.
Commercial cooking oil continues to expand as more eat outs occur; by contrast, home-cooking oil diminishes. The
trend of house cleaning products will emphasize on individuality and environmental friendly.
Our competitive advantages are built upon good corporate image, well-known brand reputation, complete
distribution channel, and variable ideal product selections. Disadvantages are the volatile material prices that
fluctuated costs of good sold; higher operating risks from unbalanced market supply and demand; hard home
cooking oil operation due to the frequent changes in consumer purchases and usage patterns; lesser profits by sales
promotion.
To overcome the above disadvantages, we have in hand the report of real-time future price quotation and
market supply and demand data, and we will manage account receivables and clients’ credits with care to avoid
business risks. We will also restructure our product categories to adapt to the new market condition, including the
invention of higher priced and nutritional product to sustain our profits, as well as enhance our brand management
to improve market competitiveness.
Instant Noodle
Major instant noodle categories in 2004 were bowl, tub, cup, and bag noodle products. Amongst all products,
low-priced bag noodle contributed the most income. Leading brands are Tung-I, A-Q, Ke-Shiue-Mian, Imperial, One
More Cup and etc.
Although Taiwan’s instant noodle market was in disorder due to the invitation of price war by Master Kung in
2003, we still insist on quality and brand improvement and believe in their strength to help achieve higher sales.
Also, developing new inventions yearly is as important as retaining existing sales, such that our strategy in 2004 is
to produce distinctive quality product and extend product categories to satisfy consumer needs and dominant the
market. Meanwhile, we have developed non-fried noodle and intended to launch it in 2005. Though we foresee
a competitive instant noodle market, we still determined to deliver more innovative products to our customers and
retain our leadership.
We wil l succeed in the upcoming year with our continuous innovation, experienced marketing
force, solid distribution structure and the computerized production system. To resolve the problems
o f h igh personne l and marke t ing expense , and fas t tu rnover ra te fo r new products , we wi l l
re-engineer our human force and improve inef fect ive sel l ing i tems to reduce market ing wastes.
Moreover, we will establish a strong market research team to help speed up our product inventions.
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Dairy Product
Major product lines include fresh milk, flavored milk, yogurt drink, puddings, and cereal drinks.
In 2004, the Company’s overall operating revenue from fresh milk had a slight reduction over 2003, but
premium fresh milk (Rayshie) grew 6.7%. Regular milk showed a relatively larger decline, indicating higher
consumers’ expectation for premium quality milk sources and increasing demand for quality milk. On the other
hand, flavored milk did not shrink and sales rose 10.4%. Yogurt drink market has slackened, as consumers have not
yet gotten rid of its high calorie impression, sales declined 9.1%. Sales of puddings, with the successful launch of Big
Pudding Series, swelled 5%. Cereal drinks recorded a growth rate of 9.5%.
Affected by entry to WTO, dairy market competition becomes more intense. New food manufacturers have
joined the dairy market and shared our growth. Since dairy products are mostly chilled and delivered on a daily
basis, efficiency and scale are two major elements in determining corporate competitiveness. In short run, the
market will undergo another shuffle: weak players depart, strong ones stay, whereas in long-term, market leader is
won by those with strong performance and brand power. In the future, processors will maximize the added value
of current incoming milk sources by offering various product combinations of fresh milk and flavored milk, and
achieving largest operating scale and effectiveness. Driven by the increasing health consciousness, we will apply the
advanced technology and make use of the functional values in fresh milk, flavored milk and yogurt drink to develop
higher quality and better taste products. The growth of dairy product industry is expectable, with another surge of
product upgrade. The Company will play an active role in leading the industry upgrade and pushing the product
quality and brand values to the maximum.
Our dairy business underwent reorganization in 2005. Tea and coffee products were taken from dairy product
division and become parts of beverage division, so operation will be more focused on the quality and brand
improvement of diary products. In addition, vertical integration with upstream suppliers and downstream sales
channels will be more effective and that lowers costs of raw materials and distribution management, forming a
resilient operation.
The Company is privileged with its strong brand strength. We are the leaders of many product categories,
which ensure the best effective and competitive advantage in the existing market scale. The unfavorable factors
are the increasing newcomers; frequent price war for short-term profit at the expense of brand value suggested
by channels. These lead to a decline in gross profit. Along with the fast change in consumers’ purchasing patterns,
products become harder to survive.
To strive against above-mentioned unfavorable factors, we decided to increase product value first, for example,
our AB has obtained dual health certification, and soybean milk has been proven to be able to lower human
cholesterol. We will compete against others through brand marketing instead of struggling in constant pricing
discounts. While we are attempting to please consumers and channels’ multivariate wants, numbers of SKU under
the strong brands have increased and that raised the operating costs. We will integrate supply chain, review each
brand’s performance on a regular basis, and study consumers’ needs, as well as reduce wastes from ineffective SKU
to lower the operating costs.
Beverage
Major product categories are tea, bottled water, juice and coffee.
In ready-to-drink (RTD) market, tea dominates nearly 40% of beverage market share and is the most ordinary and
demanding beverage in daily Chinese lives. It not only is the hottest selling beverage category at present time, but
is also likely to keep on expanding its market share in the future. The increasing consumers’ health consciousness
has made green tea, which includes lots of functional ingredients, become a healthy drink than just an obsessed
beverage. In year 2004, overall green tea market grew 11% which was attributed to the traditional black tea,
green tea, oolong tea, and milk tea as well as the feverish occidental flower tea that appeals to most females. As tea
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continues to be promoted by the manufactures and channels, its market is kept on expanding. Our tea production
has absolute advantage and our brands are managed with consumer-oriented mindset. In 2005, tea was run
independently by a newly established Tea Division and was devoted to the operation of three top name brands:
Mine-Shine, Uni-President Pure Tea, and Chai-Li-Won.
Bottled water, coffee, juice, and functional drinks capture the greatest market size worldwide. Under the
globalization, the future of these categories is promising. Even though we faced severe competitions from other
beverage giants, bottled water, juice, coffee, and some distribution brands performed well in sales volume in 2004.
Functional beverages, with the advanced technology and biotechnology breakthrough, numerous business models
have emerged and the market size is expected to grow steadily. In order to satisfy our consumers, we will leverage
our competitive advantage and develop higher value-added products.
Corporate advantages lie on the following facts. One, the state-of-art sterilizing facility and tea technology are
implemented in our production; two, our products launches are guaranteed with greater success via our close
relationship with CVS partners; three, our product developments are consistently searched for innovation and
branding strategies are set according to the marketing principal specified. However we still encountered severe price
competition from private label goods in hypermarket, as well as increasing costs of channel’s shelf costs, along with
the escalating material prices year after year.
Concerning to the disadvantages, our brands will compete with others on quality and insist on brand
management than involving in price discounts. We will customize more low-priced products to meet broader needs,
develop unique and innovative products, and take integrative corporate resources to bargain with suppliers and
retailers. Meanwhile we will make purchases in the purchasing platform to reduce management losses, optimize the
effectiveness of each machine and obtain lowest production costs through international co-procurement.
Baking Product
Major product lines are toast, bread, and cake, which are sold through convenient retailers including 7-11, OK,
Nikomart, Starbucks Coffee, bakeries, and other key channels.
In Japan, machine-made bread is well developed and products are quite diversified in CVS channels. Ever
since our baking factory was established in Taiwan twenty years ago, we have been consistently accumulating
manufacturing technique and know-how, and become the biggest machine-made bread maker in Taiwan.
Beginning from year 2000, Uni-President has been manufacturing in batches and delivering twice a day to 7-11
outlets to provide fresh, prompt and delicious bread to the customers at morning and at night.
Our advantage is that we have a strong R&D team that consistently presents creative products to satisfy
consumer wants. Also, we have built regional baking factories to deliver fresh and delicious bread. Our close
relationship with channels and utilization of mass medium allow us to create new market value. Disadvantage is
that extra costs from inflated raw material prices cannot pass onto consumers so material costs escalated and profits
suffered. The action we will take in the future is to minimize our costs, evaluate market strength for each product,
and apply advanced technology to provide delicious products.
Frozen Food
Our frozen food business include eight major product categories such as dumplings, buns, hotpot dishes, fish &
meat balls, chicken nuggets & fish fillet, 4°C meal, home meal replacement (HMR) and noodle, that are mainly sold
in CVS, hypermarket and supermarket stores.
Total sale of frozen food market in Taiwan is about NTD 8 billion. Among which, sales of dumplings, chicken
nuggets, 4°C meal and HMR account for more than 80%. National sales of dumplings, hotpot dishes and chicken
nugget are constant, but sales of buns and fish & meatballs decrease in 2004. Meanwhile, the production capacities
of dumpling, nugget and meatball/fish ball have been saturated and required additional production facilities. The
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sales revenue in 2004 exceeded the production volume in our frozen food plant. With the increasing HMR and 40C
meal demands, we have been seeking out for OEM manufacturers to help co-produce our products.
We can outperform others by means of supports from professional research team, inclusive distribution
channel and solid team-merchandising platform. To cope with the business condition of decreasing profit from
un-transferable material price increase, and low gross margin from the major selling channel-hypermarket, we will
keep product’s quality standard with reasonable costs, restructure parts of production, and improve production
volume. Meanwhile, we will strengthen the channel merchandising at supermarket chains and at convenient stores
to take control of price setting.
Ice Cream Division
There are ice cream bars, cones, sundaes, cup, dip, shaved ice and ice cream snack; among which, ice bar
contributes greatest income.
National ice cream sales reduced in 2004. Although higher CPI, emergent ice and teashops, and severe price
competition had eroded ice cream sales in Taiwan, our ice cream sales still went up 11% from last year with inflated
sales from cup ice cream and new items. By channels, except sales in traditional market stay consistent and reduce
slightly in niche market, sales in other channels expand.
The center of marketing strategies and product development in 2004 was to offer different competitive products
that were wanted by customers, develop new products under the strong brand names, and outsource the
unproductive items to other manufacturers. Moreover, we would seek to strategically ally with international leading
firms or be one of their qualified distributors or manufacturers in Taiwan in order to provide broader choices for
consumers.
We are proficient in extending brands across product categories, establishing creative marketing strategies
and strategically allying with leading foreign companies. However there still exist few problems, such as mounting
material costs and stern price competitions. We will avoid getting trapped into a price war, stabilize market price,
and strengthen R&D to improve products’ worth.
Soy Sauce and Seasonings
The main products are soy sauce and seasoning products, and brands are Uni-President, Four Season and
Kikkoman.
The sales volume for soy sauce market is quite stable with an annual average growth rate of 3%, but sales
growth has gradually slowed down during the past three years. For the sake of retaining our leading position in soy
sauce market, we work very hard at our existing channel management, and reinforce inclusive selling network and
successful marketing tactics to ensure a room for growth. In an attempt to establish market-leading brands, we stuck
to the strategy of high quality product development and adjusted product portfolios to include various product lines,
from ketchup, spicy sauce, rice wine, to stewing sauce. Some special seasonings are imported and some corporate
products are exported to take our stand in the globe.
Apparently we have several competitive advantages. One, our cooperation with international sauce giant
Kikkoman enhances our professional skills in sauce production. Two, the extensive channel network increases our
product accessibility. Three, consistent research and development ensures a long-lasting operation. Four, the global
layout of Uni-President Group pave a smooth path for establishing strong seasoning brand names internationally.
Although our business is encouraged by these advantages, soy sauce sales still grow slowly, which is unfavorable
to the capital investment and for renovation. Also, higher raw material cost rises operating costs. Therefore we will
try to minimize the cost at each process, and leverage distinct and superior strategies to reduce the impacts of price
competitions. Food service and new product category development become the two central operations in our
sauce business.
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2004 Annual Report254
Meat Product
Our meat business offers a wide range of products, ranging from Chinese-style processed meat product
(sausage, dried meat and fish floss) to western-style processed meat product (hot dog, ham and bacon). The
strategies are the combination of multi-channel and brand management. Key channels are traditional market,
hypermarket, CVS, and food service channels. Imperial is the chief brand in Chinese-style meat category while Proker
is the major brand in western-style meat category.
The meat processing industry has becoming fully-grown and the channels guided the marketing. Since
environment is surrounded by higher channel costs, fresh meat prices and the lower retailing price, meat processors
faced more difficulties with squeezed profits. Market sales were either declining (sausage, hotdog and ham) or
stagnant (other products). In such a market situation, the high quality and high-priced products will be the trend for
future product development.
We have absolute advantages over others because our research and development ability are strong and
will help create many higher quality and better taste leading products. Meanwhile, our products are accessible
nationwide with the inclusive distribution and selling network. Disadvantage is that the supply of domestic hogs
is insufficient so the costs of materials are kept at high-end and thereby influencing our gross profit. Also, the
homogeneity of the products is high, price competition is fierce and consumption pattern frequently changes.
For the upcoming years, we will seek to adopt clean and certified raw materials into our production and
offer consumers a broader variety of healthy, delicious and easy prepared premium products in small-sized pack.
Meanwhile, to seize the opportunities from eat-outs in food service business, we will develop more apt products for
food service operations and expand our sales accordingly.
Health Food
Main selling products are chicken essence, Meiji milk powder, grain powder and health food, and key channels
consist of hypermarket, traditional market, specialty stores and convenient stores. The action we took in 2004 was
the increment of selling channels, such as drugstores, cosmetic shop, direct selling market, mail-in order and TV sales
that increased products’ visibility and brought in higher sales.
Our flavored chicken essence is the leading brand in chicken essence market. To strengthen our competitiveness,
we have reformulated our products by lowering its salt level. By mid-2005, four-herb and ten-herb chicken essence
will be fully upgraded and higher-priced chicken essence will be launched to expand our product lines. Our baby
milk powder business continues to distribute Meiji Milk Powder in Taiwan. Due to the stern competition of infant
milk powder market, and decreasing birth rate in Taiwan, our operation is challenging. Right now, our strategy is
to expand further penetration in hospitals and drugstores. As for our cereal business, few brands are perceived with
professionalism. Since few products are recognized with hard stirring, we will try to solve the stirring problem and
enhance functional claims and consumers’ awareness about our products’ qualities simultaneously. Overall, our plan
for health food business is to offer healthy, natural and functional products, and submit most products to health
bureau for approval of health food certificates.
Our business is supported by a group of excellent research and development talents, fertile product (material)
resources and data, so we are capable of leveraging our production technology to enhance production capacity
and approaching consumers through extensive channel network. Though we are constrained by divergent and
limited marketing resources, we will commit ourselves in brand synergies and put our marketing resources into best
uses.
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The Producing Procedure of Animal Feed
raw materials scale
by-product scalping
scalpin storing
mixing train sporp
storing pelleting cooling crimping sifted
pelleted feed packaging
premix miled fat molasses
scalping package tank mash feed
crimping
grinding
screening
storing automatic scale
wheat separator scourer tempering mixer scourer separator magnetic separator
myfa intense tempering
break roller sifter purifier reduction roller sifter insect impacter silo mixer
secure Sifter weighter package flour product
by-product package wheat bran
The Producing Procedure of Main Products
The Producing Procedure of Flour
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2004 Annual Report256
The Producing Procedure of Instant Noodle
lard garliconion
boiling
medium protein flourflavor water
premix
mix
mixer
sheeting
sheeting roller
threading
noodle slit ter
steaming
pressurized
seasoning seasoning powder packweighing scale mixing
mixer
filling
packet filler
imperial big meals
tetort pouch fehydrated meat/veg.
boiling stewing indexingfilling
packet filler
sterlizing
sterlization
drying
dryer
storage
finished goods
cutting into portion
cutting
spray seasoning sopp frying
seasoning sopy oil
cooling
cooler
packaging
cartoning machine
case wrapper
colling freezing
freezer
mixing
mixer
filling
packet filler
oil packs
sugar ingredient reception
sugar syrup fissolving & giltration
storage
raw material reception
raw material treatment
raw juice storage
fructose reception
UHT-sterilization
aseptic filling
straw application
tray packing
film shrink packing palletizing
folk lift
storage in warehouse
random inspection before distribution delivery
mixing
The Producing Procedure of Aseptic Brink Juice
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The Producing Procedure of Aseptic PET Tea
The Producing Procedure of Fresh Milk
raw milk QC store QC QCblend clarify
QC refrigemned milk
pasteurize fill
bottle bottle washing QC
pure pack QC
PS mold
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UN I-PR E S I DEN T
2004 Annual Report258
The Producing Procedure of Soybean Milk
The Producing Procedure of Drinking Yogurt
soybean QC preheat mill cook centrifuge cool mix
QC clarify sterilize fill QC palletize rechecklong life
soymilk
additives QC blend nomogenize cool
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water
yeast
final fermentation
baking cooling cutting packing finished item
flour
weighting mixing mixing
raw material
basic germentation
proofer
divided
divider
roundintermediate fermentation
intermediate proofer
rounding
rounder
The Producing Procedure of Bread
UN I-PR E S I DEN T
2004 Annual Report260
Supply Status of Main Materials
Product Raw Material Source Supply Status
Feed Corn, Soybean, Fish Meal USA, South America Stable
Wheat Flour Wheat USA, Australia Stable
Edible Oil Soybean USA, South America Stable
Instant Noodle Wheat Flour
Edible Oil
Self-Produced
USA, South-East Asia
Stable
Beverage & Juice Sugar
Fructose
Conc. Juice
Tea
Domestic, Thailand
Domestic
Brazil, Mainland China
Domestic, Vietnam
Stable
Dairy Products Raw Milk
Milk Powder
Domestic
New Zealand, Australia
Stable
Meat Products Pork
Beef
Domestic, USA
Australia, New Zealand
Stable
Major Suppliers and Clients
Major Suppliers
Net purchases of major Suppliers are less than 10% of total purchases.
Major ClientsUnit: NT$ thousands
Name
2004
Name
2003
AmountRatio of
Net SalesAmount
Ratio of
Net Sales
Tung Ang Enterprises Corp. 5,825,896 14% Tung Ang Enterprises Corp. 5,450,599 14%
Uni-President Cold Chain Corp. 4,540,454 11% Uni-President Cold Chain Corp. 4,473,824 12%
Variance Analysis for Deviation over 10%: No significant change.
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6122004 Annual Report
Production over the Last Two YearsUnit: NT$ millions
Product 2004 2003
Name Unit Capacity Quantity Amount Capacity Quantity Amount
Feeds * 507 504 4,927 507 457 3,847
Flours * 88 82 877 88 85 854
Wheat Bran * 33 32 126 33 32 114
Barley Cereal * 43 19 139 43 23 133
Instant Noodle ** 532 448 2,696 540 437 2,535
Rice Noodle ** 28 21 149 25 21 129
Noodle ** 8 7 79 8 7 82
Beverages *** 67,571 39,227 4,641 51,507 32,943 4,129
PP Juice *** 10,695 10,017 1,278 10,695 10,506 1,332
Dairy Products *** 15,319 14,102 3,938 15,319 15,068 4,208
Soy Bean Milk *** 1,949 1,596 339 1,949 1,931 411
Yogurts Drink *** - - - 202 200 27
Puddings *** 13,000 12,173 665 12,000 11,233 614
Frozen Foods * 6 5 417 6 6 435
Healthy Foods * 2 1 304 2 2 476
Breads * 28 25 1,167 26 23 1,101
Cakes * 10 8 529 10 6 441
Meat Products * 6 5 708 6 6 816
Ice Cream Products * 4 3 321 4 4 339
* 1,000 tons; **1,000,000 packs; *** 1,000cases
UN I-PR E S I DEN T
2004 Annual Report262
Net Sales over the Last Two YearsUnit: NT$ millions
Product2004 2003
Local Export Local Export
Name Unit Quantity Amount Quantity Amount Quantity Amount Quantity Amount
Feeds * 529 5,227 9 341 469 4,305 11 405
Flours * 58 746 - - 58 679 - -
Wheat Bran * 33 148 - - 31 121 - -
Barley Cereal * 19 149 - - 23 166 - -
Soybean Powder * 176 2,160 - - 162 1,627 - -
Edible Oil * 42 1,349 - 5 45 1,185 - -
Grain & Feeds * 666 5,008 - - 689 4,065 - -
Instant Noodle ** 446 3,482 15 148 441 3,490 15 150
Rice Noodle ** 17 137 3 23 17 124 3 24
Noodle ** 6 96 - 3 7 95 - 3
Fresh Foods ** 16 350 - - 11 225 - -
Beverages *** 55,539 6,313 1,206 176 48,919 5,965 1,162 133
PP Juice *** 10,017 2,002 - - 10,506 2,100 - -
Dairy Products *** 14,016 5,131 85 29 15,020 5,628 48 16
Soy Bean Milk *** 1,596 455 - - 1,931 550 - -
Yogurts Drink *** 645 148 - - 557 109 - -
Puddings *** 12,173 704 - - 11,025 636 - 28
Pickles **** 425 69 9 3 278 51 12 3
Soy Sauce **** 2,788 859 15 6 2,764 827 17 6
Frozen Foods * 13 782 - - 8 619 - 3
Milk Powders * 1 183 - 18 1 159 - 54
Healthy Foods * 1 288 - - 1 318 - -
Breads * 25 1,366 - - 23 1,329 - -
Cakes * 8 616 - - 6 572 - -
Meat Products * 7 754 - 2 7 810 - 2
Ice Cream Products * 6 425 - 3 11 666 - -
Others - - 580 - - - 704 - -
39,527 757 37,125 827
* 1,000 tons; ** 1,000,000 packs ; *** 1,000cases ; ****1,000 dozens.
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6322004 Annual Report
HUMAN RESOURCES
An Analysis of Uni-President Employees
Year 2003 2004 2005 (As of April 30)
Number of Employees 5,156 5,131 5,070
Average of Age 37.4 38.3 38.8
Average Years of Service 12.6 13.3 13.8
Percentage by Education
1Ph. D. 0.08% 0.06% 0.06%
1MS / MA 6.17% 6.86% 6.59%
1College 33.11% 34.13% 34.16%
1High School 45.58% 45.00% 45.92%
1Others 15.06% 13.95% 13.27%
Employee TrainingEver since our company was established, we have been convinced of human resources as our most precious
asset and have been putting forth our best efforts on employee training. The principles of lifelong learning, career
planning and multi-target education are incorporated into our human resource development in the hope to
enhance our human forces, incubate potential management staffs and cultivate fine corporate culture.
Employee training is a long-term and specialized work. We have specially detailed three guidelines for training
programs - education-training-development balanced, ability-oriented, supervisor participation and set up a long-
range, systematic and diversified training programs for our employees according to their education backgrounds,
potentialities, and professional skills, as well as the managerial positions and the organizational functions they are
charged with. Besides, we enlarge employees’ potentialities by assigning them to overseas or affiliated companies to
further implant personal career development into company’s long-standing future.
In order to implement employee training well, we set up a specialized unit, Employee Training Section, on 1
June 1982 for the execution of training programs. On 13 November 1996, the employee training section was
officially established (licensed by government official approval # 115). Its responsibility is to draw out the policies,
build up the system, evaluate the performance and carry out managerial and newcomers’ training programs, as
well as implement professional training for each sales or supporting unit. The company-wide training procedure had
been standardized and certified by ISO9001 2000.
The overall performance of employee training in 2004 is stated as below:
In-house Training
(Number of classes)
In-house Training
(Number of hours)
Outside Training
(Number of hours)
Training Expense
(thousands of NTD)
1,642 110,636 13,723 23,930
Since 1996, the employee training section has been awarded excellence by several governmental agencies
many times. We took it as a great recognition of our best efforts. For the future, we will continue to adhere to our
training principles of life-long learning, career planning and multi-target education and construct a better learning
organization and environment for our company and employees to stay in.
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LABOR RELATION
I. The implementation of a complete set of employee welfare, education, training, retirement, as well as the conducts, rights and obligations established between the employer and worker.
Labor Relation Operation
Over thirty years of operation, Uni-President has believed in harmonious labor- employer relation as well as agree on a
mutual benefit for employer and workers.
The Company would like to practice the followings:
1. Improve the rationalization of personnel system
To strongly support the organization unification, rational disposition of human resources, attraction and retention of talents
with good pay, promotion scheme and cultivation of international talents for higher personnel productivity.
2. Carry out employee career enrichment plan
To assist employee in planning his career life, and to carry out the plan in the course of working experiences, work
requirements, educational training and performance evaluation, making sure the worker’s expectation is in line with
organizational needs.
3. Provide better employee welfare
To make food, clothes, accommodations, transportation, education and entertainment easier to reach in workers’ daily
lives, including the supplies of dormitories, delicious but inexpensive meals, health check-ups, and employee fringe. We hope
to create a safe and nice working environment for the employees and to offer them the best welfare we can.
4. Better communication with labor union
The Company would maintain good communications within all channels in order to reach a common consensus and
effectively build up workers’ commitments to work. For example, we arrange regular meetings for workers and employers,
so the employer can understand worker’s needs and try to satisfy them as possible. On the other hand, representatives of
labor unions are invited to attend business meetings and this provides opportunity for workers to be fully understood about
corporate operation as well as express their opinions.
The Retirement Program
1. Abided by the Labor Standards Law, Uni-president has made rules for retirement and set up a supervisory committee of
retirement fund to oversee the allocation and payment of retirement fund.
2. Employees who have worked in the company for more than 15 years and reached age 55, plus employees worked for more
than 25 years must apply for retirement according to our retirement scheme and receive payment as stated by the regulation.
3. We will abide by the enactment of Taiwan’s new Labor Pension Act on 1 July 2005 and implemented the set of laws listed.
Labor Relation Condition
The Company has insisted on the harmonious relationship with its workers, and is very concern about the employee’s welfare
and career planning. So far, no employer and labor conflicts ever occurred, and no losses of this kind are expected to come.
Employer keeps a friendly relationship with his workers now and intends to carry on this attitude in the future.
Protection for Workplace and Labour Safety
The Company’s occupational policy is to construct a comfortable, safe and healthy workplace for the workers in order to
secure their lives. “Zero Occupational Accident” is regarded as our target, and becomes our common consensus. We form a
good culture of occupational safety.
Our company pays much attention to the employees’ safety and health, including the traffic safety during the rush hour,
pre-employment physical examinations, periodic health examinations, safety propaganda, maintenance of the machine and
equipment, and the operational manual of employees in workplace, etc. All mentioned above have had perfect standards and
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been practiced well. In the aspect of the fire prevention and emergency exit, we would check the fire fighting and escape
equipment monthly, and carry out various emergency-response practices to the accidents yearly. In addition, we would
conduct the personnel first aid training to completely prevent the occurrences of the accidents. The management of labor
safety and health would perform unscheduled safety and health checks, and supervisors of environmental health would audit
and propagate environmental health and safety. Recently, we have introduced the concept of detriment identification/risk
management/safety checks, expecting to manage the employee safety effectively. In the aspect of the contractors, all of the
contractor’s workers who work in the factory site of Uni-President Enterprises Corp. are regarded as Uni-President’s employees
and requested to obey the same safety and health rules in order to prevent possible loopholes in safety.
In early 2003, our company established the “Emergency Response Team for the Prevention and Cure of SARS” to avoid the
spread of SARS. Moreover, starting in early 2004, we renamed the “Emergency Response Team for the Prevention and Cure
of SARS” to the “Emergency Response Group for the Prevention and Cure of Major Infectious Diseases” to react to numerous
diseases such as Bird Flu. Since 2003, we have established environmental protection and occupational safety website to expedite
the release of occupational safety and health information via this powerful wide-spreading network. In addition, the activity of
“Environmental Protection and Occupational Safety Week” would be held at every plant every year. It will include relaxing and
interesting activities, and the practical training to enhance employees’ recognition of self-protection, and create a fine culture of
the occupational safety.
In the meantime, in order to avoid endangering employees’ lives, we would reduce the rate of occupational accidents. On
the 1st of December 2004, the Uni-President Enterprises Corp. decided to establish the OHSAS 18001(Occupational Health and
Safety Assessment Systems 18001) and began the system at Hsinshu general plant first.
Although we are demonstrated with slight improvement in employee protection, we are not self-contend with up-to-date
achievement. We still believe in continuous enhancement and pursue the progress through effective management system
and advanced occupational safety techniques and tools. It is our plan to take advantage of “Three Principles of Industrial
Safety Precaution” - supervisory-protection, self-protection and cooperative-protection to attain to the final objective of "zero
occupational accident".
II. Estimated Losses from Labour Relation Conflicts during the Past Two years and the Future and our planned reaction: none
III. The Regulations for Employee’s Behavior and MoralityValue of integrity and morale
Uni-President has always been appreciative for customers’ support and faith and intending to payback to customers,
employees, and stockholders whenever possible. In addition, Uni-President is committed in making contribution to the society
and building up a sense of duty of high business morality. Our recruitment values more on the employees’ integrity and morality
than his capabilities.
The employees regulations:
(1) Employees shall be fully devoted to his job and follow the company’s regulations and supervisors’ ordinary orders. Meanwhile,
supervisors should treat employees with patience and kindness.
(2) Employees shall not engaged in unrelated business works during working hours.
(3) Employees should work hard, cherish public property, cut-down waste levels, improve quality, increase production and keep
business data confidential.
(4) Employees should follow the corporate and organization morality and ethics.
(5) Employees should not meet with friends, family or be absent during the work hours without being approved.
(6) Externally, employees are prohibited from using the company’s name under any circumstances excluding for handling
corporate business.
(7) Without prior permission, employees should not hold multiple jobs or be employed by another company of the same nature
that may interrupt the execution of the labor contract. Also, employee cannot run the similar business for himself/herself or
others.
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2004 Annual Report266
ENVIRONMENTAL PROTECTION EXPENDITURE
The Company, since setting up the factory, has been focusing on the planning and the execution of the
environmental protection. In addition to the establishment of environmental management system, implementation
of environmental checkup and the vast investment in environmental protection facilities, we have established a task
team to take on the operation, maintenance and improvement of the preventive equipment in wastewater, offal
and waste gas. The relevant operational cost of environmental protection was NTD 109.3 million in 2004.
I. Losses from environmental pollution this year:
Pollution Status (type, level) Poison (Note 1) Offal (Note 2)
Division that execute punishment Environmental Protection Bureau, Tainan County Government
Environmental Protection Bureau, Tainan County Government
Amount of compensation NTD 60,000 NTD 6,000
Other losses None None
Note 1: Fail to report a hazardous waste liquid produced in an experiment by Central Research Unit in October
2004 and stored for over a month. The waste liquid has already been disposed by a Grade-A firm and
completed with all required declarations online.
Notes 2: Fail to report the offal online as the mud at animal farm had been provided to farmers for free prior to
May 2004. We now have re-arranged our offal disposal and entrust legal company to do it. Meanwhile
we have completed reports to the environmental bureau and monitor the disposing process.
II. Reaction:
1. Parts for Improvement
(1) Improvement plan
A. We will look over our environment, improve daily internal control and comply with the law to dispose the
offal, report and monitor the process.
B. Increase employees’ conscious of environmental regulation.
C. People will be assigned to attend seminars of poison disposal organized by environmental departments in
order to obtain relevant information, rules and regulations. The content of the seminar will then be passed
onto other colleagues. All disposals shall be dealt according to the stated law.
D. Environmental protection unit shall effectively manage and dispose the waste liquid production from each
unit.
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(2) Possible capital expenditure for environmental protection in the following two years
Year 2005 2006
Planned purchase of pollution control facility or other facilities for building up a healthy environment
(1) Shingshi plant: Install a wastewater treatment facility and improve rain/sewage ditch
(2) Yeongkang Plant: Install a deodorizing facility in waste water field
None
Expected Improvement Accord with the environmental protection decree Improve working environment
None
Expense NTD 23.5 million -
(3) Effects after Improvement
A. On net profit: No significant impact.
B. On competitive position: Accord with the environmental protection decree.
2. Parts with no reaction: Not applicable.
UN I-PR E S I DEN T
2004 Annual Report268
SOCIAL RESPONSIBILITY
Ever since the company was established in 1967, Uni-President Enterprises Corp. has been operating in
compliance with the management principle of “3-Goods (good quality, good credibility, and good service)” and
“1-Fairness (fair price)” and the care to the lives and society to offer innumerable consumers’ favorite foods. While we
have committed to being a friendly, responsible corporate citizen by assuming social responsibility with compassion
and aggressive action, we are always sought to act upon the belief of taking what is from the society and exercising
it to arrive at the best for the society. Our ongoing effort has then been crediting with utmost appraisal and
recognition from public.
In retrospect our community contributions in past years, in particular, the Dream Park Series has created many
healthy and joyful living experiences and are subjected to the most favorite of consumers. The series featured
activities from Family Sketch Contests, Little Environmental Protectors, Dream Park Singing Concerts, Evergreen
Cup Talent Companionships, and Triathlon International Invitational Tournaments to the 10 Golden Years
Culture Seminars and etc. By sponsoring and organizing diversified public welfare activities in areas of culture,
entertainment, sports, art and others, consumers and we can jointly generate a healthy and joyful 21st century.
In 2000, Uni-President introduced “Millenary Love-- A Kiss to the Spirit of the Future”, and based on this concept,
we have planned a ten-year humanities project and been embarking upon four major claims - “Respect Lives”, “Care
for Others”, “Be Close to Nature”, and “Be Optimistic and Progressive”. We have undertaken many appealing and
expressive events like Triathlon Asia Series Matches, Manuscript Love Letter Solicitations, Child Sketch Contest, Classic
Team Reading Competition and others for the hopes to deliver a life that is filled with health and happiness.
Every year attributed to our dedication to the promotion and engagement in culture and art business, Uni-
President Enterprise Corp. was granted “Wen Hsin Award” from Council of Cultural Affairs, Executive Yuan. Our
commitments of cultural responsibility, inducing creativity from culture and art, and build-up competitive advantage
have made Uni-President Enterprise Corp. one of the cultural citizens in Taiwan.
Meanwhile Uni-President has long been concerning about the living of these minorities and endeavoring to look
after the people in critical needs. The recipients were provided aid from Uni-President Social Welfare and Charity
Foundation established in 1978 in which its income is accumulated from the monthly interest earned of NTD 200
million donated by Uni-President Enterprise. The number of succors by end 2004 is 24,776 with amount over NTD
180 million.
In April 2003, for the sake of advising consumers the appropriate health dietary, Uni-President Enterprise Corp.
unified with its affiliates including 7-Eleven to initiate the establishment of Health Foundation of Millenary Love. The
members of this foundation consist of all areas of professionals, including the business, academia and government
that came together to generalize the awareness of nutritious health, social education, research and development
and international communication of the preventive medicine. So far the foundation has studied the topics on “Post
SARS Health Care”, “Preventive Brain Cardiovascular Disease” and “Digestive Health care”, and undertaken several
related public educational and academic activities. All projects and events coordinated herein are treasured and
appreciated by consumers.
In October 2004, Uni-President was selected to receive Taiwan’s Best Prestigious Enterprise Benchmark award.
The prize is set up by Common Wealth Magazine in 1994 and acclaimed as Enterprise Oscar. For ten consecutive
years, Uni-President has obtained NO. 1 position in food industry. Only five enterprises were awarded this great
honor from a field of many notable players.
Uni-President will upgrade itself from a traditional food manufacturer and work to become a healthy consumer
service business. We are aspired by love and care to compose and perform pieces of cultural, organic, happy
and living food symphonies that demonstrate our practice of Spiritual Love in new century. With consumer’s
involvement, we will create a healthy, happy and bright future.
OP
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6922004 Annual Report
IMPORTANT CONTRACTSAs of 04/30/2005
Agreement Counter party Period Major Contents Restriction
OEM TTET Union Corp. 2005.01.01~2005.12.31 Soybean Manufacture for Uni-President
1. Maintenance fees increase five dollars per ton per year.
2. The prices of Hexane and heavy-oil fluctuate according to the list price of Chinese Petroleum Corp.
Sales Agent President Kikkoman Inc. 1999.05.01~2009.04.30 General Agents Agreement obtained for the territory of Taiwan
1. No transfer to third party allowed without period consent from President Kikkoman Inc.
2. President Kikkoman Inc. has right to cancel the General Agents Agreement in the event that congregate revenue of NT$30 million is not reached within a consecutive three-month period.
Sales Agent Meiji Milk Corp. 2003.04.01~2004.03.31 General Agents Agreement obtained for the territory of Taiwan
No export to other countries is allowed without prior consent from Meiji Milk Corp.
OEM Kou Feng Industrial Co., Ltd.
2004.01.01~2004.12.31 Substitute for manufacturing wheat powder 5 million tons per month at least, and 30 million tons per month at most.
1. Kou Feng is not allowed to sell finished goods owing to the contract to others.
2. Kou Feng is not allowed to transfer the production to third parties.
3. Uni-President may stop the contract any time due to operating failure occurred on Kou Feng.
Term Loan The Farmers Bank of China
2004.06.25~2009.06.25 Facility amount NTD 600 Million
None
Term Loan Cathay United Bank 2001.12.17~2006.12.17 Facility amount NTD 500 Million
None
Term Loan Jihsun Bank 2004.06.25~2006.06.15 Facility amount NTD 500 Million
None
Term Loan Far Eastern International Bank
2003.12.31~2006.12.31 Facility amount NTD 600 Million
None
Term Loan Hua Nan Commercial Bank
2004.02.27~2006.2.27 Facility amount NTD 300 Million
None
Term Loan Taiwan Industrial Bank 2003.12.16~2006.06.16 Revolving Facility Amount NTD 350 Million
None
Term Loan Sunny Bank 2004.11.30~2006.11.30 Facility amount NTD 300 Million
None
Term Loan China Development Industrial Bank Inc
2002.12.28~2005.12.28 Facility amount NTD 250 Million
None
Term Loan First Commercial Bank 2004.08.29~2006.08.29 Facility amount NTD 400 Million
None
UN I-PR E S I DEN T
2004 Annual Report270
Agreement Counter party Period Major Contents Restriction
Term Loan Tachong Bank 2004.10.31~2006.10.31 Facility amount NTD 400 Million
None
Term Loan Tainan Business Bank 2004.07.16~2006.07.16 Facility amount NTD 340 Million
None
Term Loan Taishin Bank 2004.08.31~2006.08.31 Facility amount NTD 400 Million
None
Term Loan Chinatrust Commercial Bank
2004.07.31~2006.07.31 Facility amount NTD 300 Million
1. Tangible Net Worth shall be above NTD 30 Billion. (Based on consolidated Annual Financial Statement)
2. (Debt + Contingent Liability) to Net Worth shall be below 150%.
3. Interest Coverage Ratio shall be above 1.5 times
4. Current Ratio should be above 75%.
Term Loan Syndicate of Banks:Bank of Taiwan, BNP Paribas, The Development Bank of Singapore Ltd., and Standard Chartered Bank as arrangers
2002.09.18~2007.09.18 Facility amount NTD 4.8 Billion (Including Term Loan Facility 3.68 Billion and Note Issuance Facility 1.12 Billion)
1. Tangible Net Worth shall be above NTD 30 Billion. (Based on consolidated Annual Financial Statement)
2. (Debt + Contingent Liability) to Net Worth shall be below 150%.
3. Interest Coverage Ratio shall be above 2 times
4. Current Ratio should be above 80%.
Term Loan Taipei Fubon Bank 2004.11.16~2006.11.16 Facility amount NTD 500 Million
1. (Debt + Contingent Liability) to Net Worth shall be below 150%.
2. Interest Coverage Ratio shall be above 1.5 times
3. Current Ratio should be above 75%.
Term Loan Syndicate of Banks: Chinatrust Commercial Bank, Bank of Taiwan, BNP Paribas, and Standard Chartered Bank as arrangers
2004.08.02~2009.09.03 Facility amount NTD 9.8 Billion, including term loan facility 6.1 billion(2004.9.1~2009.9.3) and note issuance facility 3.7 billion (2004.8.2~2009.8.2)
1. Tangible Net Worth shall be above NTD 30 Billion. (Based on consolidated Annual Financial Statement)
2. (Debt + Contingent Liability) to Net Worth shall be below 150%.
3. Interest Coverage Ratio shall be above 1.5 times
4. Current Ratio should be above 75%.
IMPORTANT CONTRACTS (Continued)