People Perform Different Social Roles...• Common Misconceptions • Resources People Perform...
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Personal Outcome Measures® INDICATOR SERIES: Michael Clausen & Anne Buechner • Quality Enhancement Specialists People Perform Different Social Roles
Transcript of People Perform Different Social Roles...• Common Misconceptions • Resources People Perform...
Personal Outcome Measures®
INDICATOR SERIES:
Michael Clausen & Anne Buechner • Quality Enhancement Specialists
People Perform Different Social Roles
Tell us about one of the social roles
you perform
VisionA world of dignity, opportunity, and community for all people.
MissionCQL is dedicated to the definition, measurement, and improvement of personal quality of life.
Change
Inspires Us.
Data
Drives Us.
People
Define Us.
Our HistoryPersonal Outcome Measures®
With people with DD, people with mental illness, parents, thought leaders
Focus GroupsThe first Personal Outcome Measures® tool is published – 30 outcomes. Validity testing conducted.
POMAnalysis of the data leads to the combination of certain outcomes resulting in the 21 outcomes we use today
21 Outcomes
In three orgs and then field tested in US and Canada
PilotedFactor analysis reduces the number of outcomes from 30 to 25
25 OutcomesAnalysis demonstrates the continued validity of the 21 outcomes
Revalidation
1991 - 1992 1993 2005
1992-1993 1997 2017
Personal Outcomes Measures®
People Perform Different Social
Roles
SharingSocial Roles
• Introduction• Key Concepts• Information Gathering• Effective Decision-making • Common Misconceptions• Resources
People Perform Different Social RolesOverview
Introduction
People Perform Different Social Roles
Performing Different Social Roles:• Is about status and respect• Enhances other outcomes in our life such as health and
employment• Promotes opportunities to build connections outside of the service
setting• People should receive support to choose social roles based on their
experiences
People Perform Different Social RolesIntroduction
People Perform Different Social Roles
Key Concepts
Personal Outcomes Measures®Inside The Indicator
People Perform Different Social Roles Concepts• A social role is active rather than passive• Different than having social capital• Ownership over and be identified with their
social roles• Involves relationships, but is distinct from the
other outcomes in this factor
Personal Outcomes Measures®Inside The Indicator
Performing Social Roles Entails:• Roles should be based upon people’s interests
and passions• Involves some form of reciprocity• Goes from being present to active engagement• Focuses more on "giving of oneself" to a cause,
a person, a group, etc.• Expresses uniqueness and personal strength
People Perform Different Social Roles
Information Gathering
Where does this conversation
begin?
Personal Outcomes Measures®Information Gathering
• Build upon information from personal passions and interests
• Move among other My Relationships outcomes, possibly "Interact with Other Members of the Community"
• Widen the net for possible "perform" opportunities from pieces of conversation
• Considerations to explore:• On-line or web based• Family, community, civic, faith based
Personal Outcomes Measures®Information Gathering
• Explore the opportunities that the person is supported to engage in
• Find existing links and potentially desired roles• Discuss what has been approached and tried• Questions about who and what matters most
to people and how often they want to engage
Personal Outcomes Measures®Information Gathering
• Dig deeper from clues or hints• What about the role is special?• How has this been explored with the person?• Continue to focus on variety and frequency, based
on informed personal choice• Ask open ended questions
People Perform Different Social RolesThe Three E’s
Education
Experience
Exposure
People Perform Different Social Roles
Decision-Making
Personal Outcomes Measures®Applying Decision-Making
Decision-Making Basics• Use the Personal Outcome Measures® Manual
(2017) 4th Edition• Page 66, #16.4 + exclamation point clarifiers• Use Additional Considerations at the bottom• Always ask: "HOW DO YOU KNOW?"
People Perform Different Social RolesDecision-Making
People Perform Different Social RolesDecision-Making
People Perform Different Social RolesDecision-Making
Personal Outcomes Measures®Applying Decision-Making
• Apply the three EEEs to this outcome to ensure informed personal choice
• In order to assess individualized supports, person's interests must be known
• Supporting and learning additional skills• Active efforts to support and not waiting for
person to ask
Personal Outcomes Measures®Applying Decision-Making
• No magic number of performing different social roles—the person defines this outcome
• The word "variety" is vague• Consistently involved and making a difference• Satisfaction is not the absence of a complaint• Ensure we determine how the person is
recognized in the particular social role• Does the person "own" the social role?• Robust and expanding supports
CommonMisconceptions
• Performing a social role goes beyond simply being present• Having one social role may or may not be enough• We need to be sure that the person is making an informed choice
regarding type/frequency/scope• Simply having a title (son, employee, friend, member) does not
always mean that a person is performing a social role
People Perform Different Social RolesCommon Misconceptions
• Participating in group projects such as volunteering may or may not be a social role
• Social roles for people receiving services should look similar to social roles for people who do not
• Organization's role is to provide active opportunities Not the approach of: "they never said they wanted to do that"
• Just because someone might be missed, may not be sufficient Missed in the role along with meeting the other criteria
People Perform Different Social RolesCommon Misconceptions
Zoom
Previously submittedquestions
Zoom
What is the best way to educate people supported around social roles?
Zoom
Covid-19 and its impact on Perform Different Social Roles
Upcoming Webinars• People live in integrated environments
July 16th, 2020 2:00pm – 3:00pm CT *REGISTER NOW*
Coming Soon:• People exercise rights• People experience continuity and security• People have intimate relationships• People are treated fairly• People are respected• People choose services
Facebook e-Community
Join Us!www.facebook.com/groups/CQLeCommunity/
Anne BuechnerQuality Enhancement Specialist
Michael ClausenQuality Enhancement Specialist
Contact Us
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