Different Roles

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ABSTRACT

AJob is a collection of tasks and responsibilities that an

employee is responsible to conduct. Jobs have titles. A taskis a typically defined as a unit of work, that is, a set ofactivities needed to produce some result, e.g., vacuuming acarpet, writing a memo, sorting the mail, etc. Complexpositions in the organization may include a large number oftasks, which are sometimes referred to as functions.Jobdescriptions are lists of the general tasks, or functions, andresponsibilities of a position. Typically, they also include towhom the position reports, specifications such as the

qualifications needed by the person in the job, salary rangefor the position, etc. Job descriptions are usually developedby conducting a job analysis, which includes examining thetasks and sequences of tasks necessary to perform the job.

The analysis looks at the areas of knowledge and skillsneeded by the job.

Job Description is the method to analyze the designationsin the Departments. It indicates what the employee of aparticular designation has to do. The purpose of Job

Description is create and maintain an standard jobdescription template to all the employees of the particulardesignation in the department and to make them prioraware what skills they need to do the particular job and whatare their roles and responsibilities .

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OBJECTIVES

To study the designations of the employees in theorganization.

To know the various departments within theorganization.

Interacting with various employees within eachdepartment.

To understand and redefine the existing roles &responsibilities of the existing jobs.

To clearly identify and spell out the responsibilitiesof a specific job.

What are the different profiles in management?

What are the skills required for working in theparticular profiles?

How a manager reacts in a particular situation?

How a work assigned to a profile changes regardingto the company?

How to behave in a work place?

Get an overview for the student about multi tasking.

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SCOPE OF STUDY

The scope of the study covers employees of variousdepartments in order to understand theirdesignations

How to behave in an organization and also know thework culture present in different organization.

To analyze the roles & responsibilities of each

employee and redefine them.

To conclude ourselves depending upon ourcapabilities, interests, strengths to choose the rightone.

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COMPANY PROFILES

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RASHTRIYA ISPAT NIGAM LIMITED.

Visakhapatnam Steel Plant, popularly known as Vizag Steel is the

most advanced steel producer in INDIA with the help of German and

soviet technology. its products have been rated the best in the world

market.80% of its income comes from the exports of steel products to

japan,Germany,united states, Singapore,

Dubai,Australia,southamerican countries and many more. the company

has grown from a loss making industry to 3 billion dollar turnover

company registering a growth of 203.6% in just 4 years. Vizag Steel

Plant has been conferred Navratna status on 17 November

2010. Founded in 1971, the company focuses on producing value-

added steel, with 214,000 tonnes produced in August 2010, out of

252,000 tonnes total of salable steel produced.

Vision:

To be a continuously growing world class company we shall

Harness our growth potential and sustain profitable growth.

Deliver high quality and cost competitive products and be the

first choice of customers.

Create an inspiring work environment to unleash the creative

energy of people.

Achieve excellence in enterprise management.

Be respected corporate citizen, ensure clean and green

environment and develop vibrant communities around us

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Mission:

To attain 20 Mt liquid steel capacity through technological up-

gradation, operational efficiency and expansion; augmentation of

assured supply of raw materials; to produce steel at international

Standards of Cost & Quality; and to meet the aspirations of

stakeholders.

Objectives:

Stabilize 6.3Mt by 2012-13 with the mission to expand further in

subsequent phases as per Corporate Plan

Revamping existing Blast Furnaces to make them energy

efficient to contemporary levels and in the process increase their

capacity by 0.5 Mt each, thus total hot metal capacity to 7.5 Mt

Be amongst top five lowest cost liquid steel producers in the

world

Achieve higher levels of customer satisfaction

Vibrant work culture in the organization

Be proactive in conserving environment, maintaining high levels

of safety & addressing social concerns.

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ANDHRA BANK.

"Andhra Bank" was founded by the eminent freedom fighter

and a multifaceted genius, Dr. Bhogaraju Pattabhi Sitaramayya. The

Bank was registered on 20th November 1923 and commenced

business on 28th November 1923 with a paid up capital of Rs 1.00 lakh

and an authorized capital of Rs 10.00 lakh.

The Symbol of Infinity denotes a Bank that is prepared to do

anything, to go to any lengths, for the customer.

The Blue pointer on the top represents the philosophy of a Bank that

is always looking for growth and newer directions.

The Key hole represents Safety and Security.

The Chain indicates togetherness.

The colors Red and Blue denote dynamism and solidity.

Vision:

To become a significant player, providing full range of banking services

through innovative customer centric products and to maximize stake

holders value.

Mission: To work together towards delivering excellent customer

service by leveraging on technology and human resources to attain

world class performance standards.

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Big Bazaar is the largest hypermarket chain in India. As of June 2,

2012 there are 214 stores across 90 cities and towns in India covering

around 16 million sq.ft. Of retail space. Big Bazaar is designed as an

agglomeration of bazaars or Indian markets with clusters offering a

wide range of merchandise including fashion and apparels, food

products, general merchandise, furniture, electronics, books, fast food

and leisure and entertainment sections.

Big Bazaar stores are aimed at providing a local marketplace feel to

the shoppers. They offer a wide variety of household items including

retail apparels, food products, general merchandise, furniture,

electronics, books, fast food, etc. Several stores also have leisure and

entertainment sections. The hypermarket chain crossed the 100 store

mark in 2008.

Future Group also owns Central Hypermarket, Brand Factory,Pantaloons, eZONE, Hometown, futurebazaar.com, and KB's Fair Price,

apart from Big Bazaar.

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People First & Last

For nearly 40 years now, we at Shriram Chits have been growing at a

fast pace. But we have kept the faith with our business philosophy and

business practices. With unwavering commitment.

Service to the common people [aam aadmi] has always guided the

choice of businesses the Shriram Group undertakes. Being of use to

the largest number of people at the lowest transaction cost to the

customer. That is our mission and the reason for our existence and our

legendary success.

Inclusive Growth at the Grassroots.

"Inclusive Growth" is a much abused jargon these days. But, for us it is

the air that we breathe. The Iynchpin of our whole enterprise. Ensuring

that economic and social benefits accrue to every section of the

communities we choose to serve across the nation.

Through our interventions, we create a wide spectrum of opportunities

for people to earn a living and increase their incomes now and over

time. All our employees and our agents are chosen and trained from

among the people we serve. Imbuing our enterprise with a deep

understanding of the vision of our customers - and working in sync with

their strategies for their own welfare. No matter how poor or rich. No

matter how big or small their ambition. No matter their level of

literacy. The Common people remain the main focus and beneficiaries

of all our enterprises. Be it General or Life Insurance, Consumer or

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Personal Loans, or any other financial services and products on offer

from the Shriram Group. That is inclusive growth at the grassroots

Small is Beautiful, Always.

Our business philosophy is designed to help people protect themselves

against a temporary or permanent loss of livelihood. Providing them a

reasonable safety net and economic support, as they go through life

thats why we popularize Chit Schemes involving a monthly installment

of as little as Rs.250.So that even the poorest among us feels enthused

and empowered to save and to borrow safely. The same principle

applies to our enabling credit access to tiny businesses, matching theircapabilities and empowering their spirit of enterprise. For instance, our

Enterprise Funding is for small amounts, with an average disbursement

of Rs.2 lakhs.

With You, Every Step of the Way.

No wonder, Shriram Chits have grown to be the Numero Uno in the

Chit Funds industry. Propagating the message of small savings and

responsible money management. Creating immense social capital.

That ultimately defines our bottom line.

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Axis Bank is the third largest private sector bank in India. Axis Bank

offers the entire spectrum of financial services to customer segments

covering Large and Mid-Corporate, SME, Agriculture and Retail

Businesses.

The Bank has a large footprint of 1787 domestic branches (including

extension counters) and 10,363 ATMs spread across 1,139 centres inthe country as on 31st December 2012. The Bank also has 7 overseas

branches / offices in Singapore, Hong Kong, Shanghai, Colombo, Dubai,

DIFC - Dubai and Abu Dhabi.

Axis Bank is one of the first new generation private sector banks to

have begun operations in 1994. The Bank was promoted in 1993,

jointly by Specified Undertaking of Unit Trust of India (SUUTI) (then

known as Unit Trust of India),Life Insurance Corporation of India (LIC),General Insurance Corporation of India (GIC), National Insurance

Company Ltd., The New India Assurance Company Ltd., The Oriental

Insurance Company Ltd. and United India Insurance Company Ltd. The

shareholding of Unit Trust of India was subsequently transferred to

SUUTI, an entity established in 2003.

With a balance sheet size of Rs.2,85,628 crores as on 31st March 2012,

Axis Bank is ranked 9th amongst all Indian scheduled banks. Axis Bankhas achieved consistent growth and stable asset quality with a 5 year

CAGR (2007-12) of 31% in Total Assets, 30% in Total Deposits, 36% in

Total Advances and 45% in Net Profit.

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Vision 2015:To be the preferred financial solutions provider excelling

in customer delivery through insight, empowered employees and

smart use of technology

Core Values

Customer Centricity

Ethics

Transparency

Teamwork

Ownership

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METHODOLOGY

The method in which the project is conducted isPreparation of questionnaire related to the project.

Identifying the sample.

Fixing of appointment.

Interacting with the employee, observing the workplace to get the required information.

Collecting the data.

Analyzing the data.

Browsing internet for company profiles.

Preparation of report.

Sample size: 22

Sample Type: Simple Random Sample

SOURCES OF DATA:

The study has been covered on the following steps

DATA COLLECTION: The data has been collectedfrom two main sources

PRIMARY SOURCE

Through the employees of the organization bycollecting directly by face to face Interaction

SECONDARY SOURCE

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Through Internet

ANALYSIS

By doing this mini project we came to know about different profiles in

management field, what are the works assigned to particular profiles and

what are the skills required for doing those works in an effective manner like

Human resource managers must be able to get along with people at all

levels of the company and be good at explaining and understanding the

strategy of the organization. At times, when facing difficult situations they

have to demonstrate communication skills and tact. HR managers frequently

have an open-door policy as they are the information hub for the company.

They must practice discipline and fairness with all employees.

Skills Set:

1: Organization

When dealing with people's lives and careers, there's really no margin for error. Files and

records must be correct, in place, secure and instantly accessible, no matter what.

2. Discretion and Business Ethics

HR professionals are the company conscience and keepers of confidential information.

Of course, you always handle appropriately, and never divulge to any unauthorizedperson, confidential information about anyone in the organization - while at work or

outside work.

3. Employee Trust

An effective HR professional will foster an open environment in which employees cansafely voice their concerns. At the same time, they must enforce top managements

policies. This is a delicate balancing act that must be achieved.

4. Equity

HR professional will communicate clearly and fairly. They will hear people's points ofview equally, follow policies, procedures and laws to the letter and they will respect and

maintain privacy always.

5. Dedication to Continuous Improvement

HR professionals need to help managers coach and develop their employees.

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The goal is continued improvement and innovation as well as remediation. They should

also look to improve the HR function by utilizing new technology or other means.

6. Strategic Orientation

You've heard the old saying - "People are the most important asset". This is quitetrue. HR professionals help acquire the new skills required to help the organization reach

its business goals.

7. Team Orientation

With today's increasingly 'agile' workforces, team and collaboration are become king. HRmanagers must consequently understand team dynamics and find ways to bring disparate

personalities together and make the team work.

Job Roles:

1. Frame a clear and easily implementable HR Policies

2. Nurture and develop a motivated HR Team to meet business requirement

3. Develop the collective knowledge of the HR team to handle complex and crisissituation arising due to dynamic and changing business environment

4. Create a complementing skills based team such that various HR aspects can be

addressed and there are varied competencies and skills the team has to be handle the

entire gamut of HR responsibilities ranging from HR design t0o HR delivery. E,g.

recruitment specialist, L&D experts, Business HR

5. Plan and implement an effective HR Plan that is aligned to Business Plan and overall

organization people agenda

Job Responsibilities:

1. Execute manpower planning and budgeting to have a road-map for recruitment

assignments

2. Manpower hiring as per the recruitment plan agreed along with the Businessheads/department heads

3. Keep ears to the ground and reach out to all employees through communication with

employees at regular intervals to gather insights @ workplace and feed them back

appropriately to the leadership team of the organization

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4. Plan and execute suitable interventions to keep the employees motivated

5. Act as a business partner and provide dashboards/analytics to business

heads/department heads to help them have a pulse of their team

6. Provide employee development and counseling assistance to employees /teammembers to enhance employee performance and productivity

7. Take adequate measures to retain good employees, ring fence high potential employees

Finance managers are the people work with money every time so they

should be good at subject and they should have skills like good oral and

written communication self-motivation, commercial awareness, initiative

and the ability to work as part of a team.

Skills: excellent communications skills, both verbally and orally

good all-round IT skills

sensitivity and integrity yet assertive at the same time

an analytical and logical approach to problem solving

commercial awareness and interest in your chosen field

ability to work on your own initiative motivated and ambitious

Role of Finance Manager

In the area of finance and financial management, finance manager is important authority.

Not only to raise the finance of company, has finance manager done also other lots of

works for company. We can explain his role in following words.

1. Role of Finance Manager for Raising Funds of Company

Finance manager checks different sources of company. He did not get fund from all

sources. First, he checks his need in short term and in long term and after this he select

best source of fund. He has also power to change thecapital structure of company forgiving more benefit of company.

2. Role of Finance Manager for Taking Maximum Benefits from Leverage

Finance manager uses both operating andfinancial leverage and tries to use it for taking

maximum benefit from leverage.

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3. Role of Finance Manager for International Financial Decision

Finance manager finds opportunities in international financial decision. In theseopportunities, he does the contracts of credit default swap, interest rate swap and

currency swap.

4. Role of Finance Manager in Investment Decisions

Finance manager checks the net present valueof each investment project before actualinvestment in it. Net present value of project means what net profit at discount rate, will

company gets if company invests him money in that project. High NPV project will be

accepted. So, due to high responsibility, role of finance manager in this regard is very

important.

5. Role of Finance Manager in Risk Management

Happening of risks means facing different losses. Finance manager is very serious on riskand its management. He plays important role to find new and new ways to control risk of

company. Like other parts of management, he estimates all his risks, he organize theemployees who are responsible to control risk the money of company.

Responsibilities:

Oversees the financial transactions of the Organization by as per its financial

regulations and rules, as well as accounting policies and procedures

Monitors the inflow of funding and utilization of resources; processes the

disbursements of funds; review and approve invoices, purchase orders, andrequisitions

Prepares the organization's financial statements including the reporting of regularand extra-budgetary funds

Responsible for investments, banking, and financial analysis; monitors the

financial administration, Staff salary and settlement of taxes

Coordinate and assist with all grant submissions and proposals

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Marketing managers should have the skills like ability to analyze data,

communicate ideas, convincing skills idea about the product or the service

which they are marketing as well as the organization for which they are

working.

Skills:

1. Building relationships:

Creating good working relationships with the people around you is critical to

being able to deliver a job, as both sales and marketing roles relay heavily on

other people to succeed.

2. Writing skills:

If writing is one of your weaknesses overcome this by reading areas of interest.

I.e. if you like cars start by reading wheels magazine.

3. Multitasking:

On daily basics you can be required to jump in and out of a variety roles, soability clear your mind and start the next task is essential.

4. Tertiary education:

A tertiary qualification is great on your resume and demonstrates your ability to

learn. It can also be the deciding factor in if you get the job or not.

5. Industry:

Staying in touch with what is happening in your as industry as markets arealways changing. This demonstrates you have a true interest within the area.

6. Communicating:

An extremely important part of marketing and sales is being able to generate ideas

and organize those ideas in a way that enables you to communicate themeffectively to achieve the desired outcomes (generate revenue and/or raise

awareness).

7. Thinking outside the box:

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To position your product/service in front of your competitors.

8. Lastly the most important attribute is Passion:

Loving what you do is always the key to success.

Job Roles:

Identify Potential Markets

Marketing managers identify potential markets for their companies. In this field, you

accomplish this by determining which customers are most likely to use your products and

services.

Oversee New Product Introductions

A marketing manager oversees new product introductions, especially when a companydoesn't have designated product managers. During this process, you might coordinate

focus groups through the marketing research department.

Develop Pricing Strategies

Pricing strategy development is another marketing manager responsibility. During thisprocess, you start by studying prices competitors charge for like products or services.

You might then conduct surveys to determine price elasticity among consumers.

Supervise People

As a marketing manager, you hire and train these professionals and conduct their annual

performance reviews. You are also responsible for assigning them various marketingprojects or tasks, and ensuring they meet important deadlines.

Job Responsibilities:

Instilling a marketing led ethos throughout the business

Researching and reporting on external opportunities

Understanding current and potential customers

Managing the customer journey (customer relationship management)

Developing the marketing strategy and plan Management of the marketing mix

Managing agencies

Measuring success

Managing budgets

Ensuring timely delivery

Writing copy

Approving images

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Developing guidelines

Making customer focused decisions

Operations management is an area of management concerned with overseeing,designing, and controlling the process of production and redesigning business operations

in the production of goods or services. It involves the responsibility of ensuring thatbusiness operations are efficient in terms of using as few resources as needed, and

effective in terms of meeting customer requirements.

Skills:

Understands Customer Needs

Communicates Effectively

Understands The Organization's Financial Performance

Motivates The Team

Tracks And Measures Staff Performance

Creates A Positive Learning Environment

Maximizes Staff Utilization

Delegates

Enforces Standards

Infuses Pride In Organizational Values And Mission

Job roles: Understanding strategic objectives: Operations managers must clearly

understand the goals of the organization and develop a clear vision of exactly how

operations will help achieve them. This also involves translating these goals intoimplications for the operation's performance, objectives, quality, speed,

dependability, flexibility and cost. Developing an operations strategy: Due to the numerous decision-making

involved with operations, it is critical that operations managers have a set of

guidelines that are align with the organizations long term goals.

Designing the operation's products, services and processes: Design involvesdetermining the physical form, shape and composition of products, services and

processes.

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Planning and controlling: This involves deciding what the operations resources

should be doing and making sure that it is getting done.

Improving the performance of operation: Operations managers are expected tocontinually monitor and improve the overall performance of their operation.

Job responsibilities: Improve the operational systems, processes and policies in support of

organizations mission -- specifically, support better management reporting,

information flow and management, business process and organizational planning.

Manage and increase the effectiveness and efficiency of Support Services (HR, ITand Finance), through improvements to each function as well as coordination and

communication between support and business functions.

Play a significant role in long-term planning, including an initiative geared toward

operational excellence.

Oversee overall financial management, planning, systems and controls.

Management of agency budget in coordination with the Executive Director.

Development of individual program budgets

Invoicing to funding sources, including calculation of completed units of service.

Payroll management, including tabulation of accrued employee benefits.

Disbursement of checks for agency expenses. Organization of fiscal documents. Regular meetings with Executive Director around fiscal planning.

Supervise and coach office manager on a weekly basis.

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Template for Job Profiles

Objective of the study: Understanding the scope of jobprofiles with respect to the given organization/industry

Instructions:1. Student should be covering all the profiles (from each of

HR/Finance/Marketing/Operations/IT/General Management) from 5Organizations/companies.

2. If a particular person happens to work in multiple disciplines,Mention his/her Responsibilities in each of the areas separately.

3. Collect the data in the format given in III from each of the personsof each of Functional areas of HR/ Finance /Marketing/Operations/ IT/ General Management.

I. Basic Details

Name of the student

Name of the organization

Address of the organization

II. Details of the organization

IT/Retail/Manufacturing/Service oriented/Any other ---(specify)

Size of the organization

Brief description of the type of product/s, service/s in theorganization produces/sells/provides

III. Details of the HR/Finance /Marketing/Operations /IT/General Management Person

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under who project is undertaken (person fromthe organization)

Name:

Educational Qualifications:

Total work experience (Yrs)

Perception about the organization

Job description (In detail for each of HR/ Finance/ Marketing/Operations/IT/General Management)

Department - (Name of the department)

Designation- (Employee Designation) -

Work experience in the organization (Yrs)

Skills Set: 1)

2)

3)

Job Roles: 1)

2)

3)

Job Responsibilities: 1)

2)

3)

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Signature and Name of the Student Date of submission

(Enclose the visiting card/equivalent of the person under whom theproject is undertaken)

LIMITATIONS OF THE STUDY

Some of the employees had a problem

communicating their exact roles and responsibilities

Study was limited to only few employees in a

particular department.

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FINDINGS

Defining the job description of the employeeswhich was not existing previously

Stimulating some of the hidden skills and talents ofthe employees

Making the employees realize their actual jobresponsibilities

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CONCLUSION

The job description clarifies what the role of the job is and

what the incumbent is expected to accomplish whileperforming the job. This is particularly important for aneffective performance evaluation process. It forms thegroundwork for an agreement between the supervisor andthe incumbent as to the expected job performance results.

This is particularly important for an effective performanceevaluation process and monetary decisions that relate toperformance.

Working at Different Organizations and being part of theiroutstanding team was an amazing experience. It is veryimportant for an organization to have clear cut descriptionsof their roles and responsibilities. The skills and experience Igained while working there is irreplaceable. During theperiod of my work term, I have learnt what Team workactually means and also the responsibilities of each andevery employee within a department.

I have outmost respect for every employee who have co-operated with me and helped me in completing my projectwork successfully. I would be privileged to work with themagain.

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Different Roles

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