PEAKALPHA INVESTMENT SERVICES

By Gulrukh Nasim

“Recruitment, Policy

Revision & Creation and

HR Best Practices in

BFSI Sector”

LEARNING OBJECTIVE

Recruitment&

Selection

Policy Revision/Creation

Survey

Relationship

Manager

Operations

Study HR practices in

BFSI Sector and

engage feasibility for

PeakAlpha Investment

Services.

Dress Code

Leave

Exit

RECRUITMENT PROCESS

Recruitment

JD analysis

Recruiting Agencies, Job Portals and Employee Referrals

Communicating with candidates to bring out their true potential to select right fit

More detail about their background, Reason for leaving the previous organization, etc.

Checking In depth knowledge of candidates about the role-learned about questions to be asked

Discussion about CTC, date of joining, Notice period

On-boarding

RM OpsCreate Requisition

Sourcing

Shortlist + Interview

setup

HR round

Technical/ Functional

round

Selection

Formal Offer

60 63

40 30

26 18

15 8

4 2

2 In Process

Policy

revision/creation

POLICY REVISION/CREATION

Creation of Exit Policy

Revision of Dress Code and Leave Policy

ImplementFinalize/Approve

Review and

Evaluate

Consulted with the

employees of

PeakAlpha

Draft policy

Gather informatio

n

Need Identificati

on

Framed the policyAdded policies regarding tattoos,footwear, piercings, accessories,and pattern of cloths such as toavoid loud colours, bold oroffensive print, etc.Added maternity leave policy

Covered all types of exit suchas Resignation, Termination,Death, and Superannuation.

SURVEYOBJECTIVE- Study HR practices in BFSI Sector and engage feasibility for PeakAlpha Investment Services

Target Audience- BFSI Sector (SBI, South Indian Bank, ICICI,ICICI Prudential, and ARA Mutual Fund Investment Services)

Topics Covered- Recruitment, Employee Engagement, Performance Management, Learning & Development

Survey

Questions askedJob Portals used by different companies for recruitment process

Recruitment agency used by companies for selecting candidates

Recruitment agency used by companies for selecting candidates

Companies satisfied with the performance of the recruiting agencies

The main sources of external hiring process-Portals, Agency or Walk ins

Incentives offered to employees for successful referrals

Employee Engagement programs being offered in the BFSI sector organizations

The person responsible in employee engagement program in the BFSI sector organizations

Training programs practiced in the BFSI sector organizations

Leadership development programs practiced in the BFSI sector organization

Appraisal system in the BFSI sector organizations

Is your employee pay linked to their Performance ?

SUGGESTIONS For Induction there should be a website which would contain details of all employees in Peak Alpha

Documentation of Résumé of rejected and selected candidates in computer

Employer branding

Skill repository of employees should be created so that it will help in forecasting future recruitment in PeakAlpha

Organizational structure should be framed for succession planning as well as training program.

Since PeakAlpha is a new organization, it should document all the necessary policies in order to give employees essential benefits and also clarity about the rules and procedures of the organization. This will also help in promoting organization’s culture.

Organizations should conduct more employee engagement programs to keep employees motivated

LIMITATIONSSince the organization is new, not many people know about the organization which created constraints in the recruitment process

Low budget for recruitment process

Due to time constraints, many policies could not be covered

While conducting the survey, time constraints were faced as three different projects were being undertaken

It was difficult to get information regarding different areas of HR from one HR manager as they had different specialized departments for various HR functions in their organization and the information about each other department was limited

Non availability of HRs for the survey