Paula Fleming - Resume 11-12-15

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PAULA FLEMING 650.771.4000 | [email protected] SUMMARY: Executive Assistant with 12 years administrative experience Ability to cut training costs through evaluation and process implementation Specialization in organization, efficiency, and proactive operations Passionate about exceeding objectives and expectations Outstanding verbal and written communication skills Ability to foster first-rate client and staff relations COMPUTER SKILLS: Proficiency in Microsoft Office applications: Word, Excel, Outlook, PowerPoint; Typing & Alphanumeric Data Entry; Meeting planning & coordination, Go-to-Webinar. GENERAL SKILLS AND KNOWLEDGE: Experience working in fast-paced environments, which demand strong organizational, technical; and interpersonal skills. Detail oriented, resourceful, great initiative completing on time projects; Calendar management; Travel arrangements; Meeting planning & coordination, Go-to-Webinar and able to multi-task and work well with others. PROFESSIONAL EXPERIENCE: Ramsell Corporation | Oakland, California 2003 – 2015 Executive Assistant Coordinate meetings, including scheduling, invitations, travel, and training. Assist President with enrollment and eligibility updates and prepare training manuals. Back up enrollment and eligibility, including all related functions and process. Respond to local health jurisdiction enrollment site staff and inquiries.

Transcript of Paula Fleming - Resume 11-12-15

Page 1: Paula Fleming - Resume 11-12-15

PAULA FLEMING650.771.4000 | [email protected]

SUMMARY:

Executive Assistant with 12 years administrative experience Ability to cut training costs through evaluation and process implementation Specialization in organization, efficiency, and proactive operations Passionate about exceeding objectives and expectations Outstanding verbal and written communication skills Ability to foster first-rate client and staff relations

COMPUTER SKILLS:Proficiency in Microsoft Office applications: Word, Excel, Outlook, PowerPoint; Typing & Alphanumeric Data Entry; Meeting planning & coordination, Go-to-Webinar.

GENERAL SKILLS AND KNOWLEDGE:Experience working in fast-paced environments, which demand strong organizational, technical; and interpersonal skills. Detail oriented, resourceful, great initiative completing on time projects; Calendar management; Travel arrangements; Meeting planning & coordination, Go-to-Webinar and able to multi-task and work well with others.

PROFESSIONAL EXPERIENCE:

Ramsell Corporation | Oakland, California 2003 – 2015

Executive Assistant Coordinate meetings, including scheduling, invitations, travel, and training. Assist President with enrollment and eligibility updates and prepare training manuals. Back up enrollment and eligibility, including all related functions and process. Respond to local health jurisdiction enrollment site staff and inquiries. Perform functions re: enrollment and eligibility process (Client Support Representative). Add / update pharmacies in PMDC™ and Health Trans (prescription claims adjudication). Use PMDC™ In-house and Secure Web systems, policy, and procedures for enrollment. Establish and maintain highly organized filing system. Assist in the contracting process. Maintain contract files. Full spectrum of administrative duties, including Executive Support and Office

Management. I supported the President of Operations, Operations Department, and Pharmacy Contract Department.

Customer Service Care Document preparation Project / State & Federal Program Support Recognition for driving efficiency improvements to office systems, workflows, and processes.

EDUCATION:

Page 2: Paula Fleming - Resume 11-12-15

PAULA FLEMING650.771.4000 | [email protected]

Associates Science Degree | Canada College expected graduation: 2016Entrepreneurship & Small Business Management

TRAINING:

SkillPath: “The Administrative Assistants Conference and The Indispensable Assistant”