Patient Safety & Clinical Quality: Information Technology at THR Internal Medicine Update...

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Patient Safety & Clinical Quality: Information Technology at THR Internal Medicine Update Presbyterian Hospital of Dallas October 29, 2003

Transcript of Patient Safety & Clinical Quality: Information Technology at THR Internal Medicine Update...

Page 1: Patient Safety & Clinical Quality: Information Technology at THR Internal Medicine Update Presbyterian Hospital of Dallas October 29, 2003.

Patient Safety& Clinical Quality:

Information Technology at THR

Internal Medicine UpdatePresbyterian Hospital of Dallas

October 29, 2003

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Overview

Case study (Cleary 2003) Quality (IOM 2001) Safety (Bates 2003) Projects NOVA (IOM 2003) Key Success Factors (Berwick 2003)

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Case Study

Cleary (2003;138:33-39) A Patient’s Perspective on Quality

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Case Study

Cleary (2003;138:33-39) Admission experience Postoperative experience Teamwork failures Pain management Discharge services

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Crossing the Quality Chasm

IOM (2001) “Information technology has

enormous potential to improve thequality of health care”

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Crossing the Quality Chasm

IOM (2001) Safety Effectiveness Patient-centered Timeliness Efficiency Equity

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Efficiency and Timeliness

Case study: PACS and voice recognition technology

Ted Wen MD, RadiologyPresbyterian Hospital of Plano

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IT and Patient Safety

Bates and Gawande (2003; 348:2526-2534) Prevention of errors and adverse events Facilitating a more rapid response to adverse

events Tracking and providing feedback about adverse

events

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IT and Patient Safety

Bates and Gawande (2003; 348:2526-2534)) Improve communication Access to knowledge Require key information Assist with monitoring Provide decision support

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Communication

Case study: electronic messaging

Ed Goodman MD, Infectious DiseasePresbyterian Hospital of Dallas

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Communication

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Access to Knowledge

Case study: medical references and clinical data

Robert Lilli MD, Family PracticeHarris Methodist Fort Worth Hospital

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Access to Knowledge

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Assist with monitoring

ICU monitoring Fetal monitoring

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Decision Support

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Decision Support

Case study: Weight based dosing for intravenous unfractionated heparin Rashke et al (1993;119:874-881)

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NEW YORK-PRESBYTERIAN HOSPITAL DRAFT #12B (10/11/00)Columbia Presbyterian CenterNew York Weill Cornell Center

Bar code

ORDER FORM FOR INTRAVENOUS UNFRACTIONATEDHEPARIN BOLUS AND INITIAL INFUSIONIN ADULT INPATIENTS (page 1 of 2) If no plate, state patient name and medical record number

ALLERGIES:Patient’s weight: kilograms

DIAGNOSIS:

V: Start IV- ______________________ (specify IV solution) @ KVO rate of 10 ml/hrNOTE: An IV site (or port of a central venous catheter) should be dedicated to heparin.LABTESTS

Initial: Obtain emergent PT, aPTT and CBC with platelet count prior to administration of heparin. Document stool guaiac result (check one) negative po sitive no t performed

line, NO DRAWS THROUGH HEPARINIZED LINES OR FOLLOWING HEPARINIZED SYRINGES OR TUBES)Follow-up: Obtain an emergent aPTT in 6 hours after heparin bolus is given (and after any change in heparin dose)

Notify MD/NP/PA for an elevated baseline aPTT that is >5 seconds above the upper limit of normal for a patient not currently anticoagulated AND for any aPTT value less than 48 or greater than 146.Assess and monitor for signs and symptoms of bleeding.Notify MD/NP/PA for any signs and/or symptoms of bleeding.NITIATION OF HEPARIN BOLUS: Heparin bolus (Dose based on weight as per Table 1) __________ units (do not bolus stroke patients) Give IV push OR IVSS diluted in 50 ml of € D 5W OR € 0 .9% NaCl infused over 10 minutes INFUSION: Heparin infusion 25,000 units in o 250 ml D5W OR o 250 ml 0.45% NaCl at __________ units/ hour (based on weight as noted per Table 1) INFUSION INSTRUCTIONS: Use infusion pump

Weight Range Heparin Bolus Initial Heparin Infusion Initial Heparin Infusion

kilograms Dose (units) Rate (units/hour) Rate (ml/ hour)

36-40 3000 700 7 ml/hr

41-45 3500 800 8 ml/hr

46-50 3500 900 9 ml/hr

51-54 4000 900 9 ml/hr

55-58 4500 1000 10 ml/hr

59-63 5000 1100 11 ml/hr

64-67 5000 1200 12 ml/hr

68-72 5500 1300 13 ml/hr

73-76 6000 1300 13 ml/hr

77-81 6500 1400 14 ml/hr

82-85 6500 1500 15 ml/hr

86-90 7000 1600 16 ml/hr

91-95 7500 1700 17 ml/hr

96-99 8000 1800 18 ml/hr

100-104 8000 1800 18 ml/hr

105-108 8500 1900 19 ml/hr

109-113 9000 2000 20 ml/hr

114-117 9000 2100 21 ml/hr

118-122 9500 2200 22 ml/hr

123-126 10,000 2200 22 ml/hr

127-131 10,000 2300 23 ml/hr

132-135 10,000 2400 24 ml/hr

>136 10,000 2500 25 ml/hr

Prescriber signature and ID #

Date/Time Order checked

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Impact of Decision Support

Compliance with weight-based dosing for Heparin pre-CPOE: 15% post-CPOE: 85%

0102030405060708090

100

Paper forms CPOE

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Projects NOVA

Infrastructure Mainframe Network Common desktop Interface engine

Applications Surgical management and scheduling Laboratory information system Physician portal (CareGate)

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Projects NOVA Applications

Clinical documentation Orders management Medication management

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Selection Methodology

NOVA Advisory Board IOM Report: Key Capabilities of an

Electronic Health Record System (2003) THR functional requirements Vendor evaluations

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Information Services

National recognition

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Challenges

Cultural Administrative Technical

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Change Leadership

Berwick (2003; 289:1969-1975) Find sound innovations Find and support innovators Invest in early adopters Make early adopter activity observable

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Change Leadership

Berwick (2003) Trust and enable reinvention Create slack for change Lead by example

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Discussion

Roles of allied health professionals Achieving consistency of clinical practice

(e.g., formulary, order sets) Using decision support to influence clinical

practice Medical staff by-laws

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Bibliography

Cleary PD: Ann Intern Med. 2003;138:33-39 Institute of Medicine. Crossing the Quality Chasm: A

New Health System for the 21st Century. Washington, DC: National Academy Press; 2001:1

Bates DW and Gawande AA: N Engl J Med 2003; 348:2526-2534

Institute of Medicine. Key Capabilities of an Electronic Health Record System. Washington, DC: National Academy Press; 2003:1

Berwick DM: JAMA 2003; 289:1969-1975

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Presenter Contact Information

Ferdinand Velasco, MD Chief Medical Information Officer

Texas Health Resources 601 Ryan Plaza Dr., Suite 301 Arlington, TX  76011 (817) 462-6723 E-mail: [email protected]