Passion for Excellence. Commitment to Delivery.

3Mission Statement

Lodestone is a global management consultancy, committed to designing and delivering solutions that enable international companies to thrive in today’s complex business environment. We help our clients to defi ne the measurable business benefi ts that we will achieve together, using our teams of client-focused consultants, who combine a passion for excellence with strong process and SAP skills and deep experience of transformational change in their industry.

At Lodestone we have a passion for excellence; all our consultants strive to deliver beyond the ex-pectations of our clients. By acting as their trusted advisor we aim to establish long term relationships with our clients. Dedicated to continuously earn this trust from our clients, we deliver the highest possible quality in what we do.

Our clients are medium sized to large corporations for which we design, develop and implement solu-tions which deliver measurable business benefi ts, for single processes, within a division or for the entire enterprise.

We deliver solutions, not only concepts, not just paper but processes, data and systems based on SAP, enabling operating models which work prag-matically and effi ciently in today’s complex, global business environment.

Our people are experienced and innovative with a proven track record of success. This is exemplifi ed by the commitment of our most senior partners to spend a considerable amount of their time with key clients, helping them solving the most demanding business problems.

We are bold. We have a clear vision of where we want to go: to become a trusted advisor to our cli-ents as a leading global management consulting fi rm that has a global presence with strong roots in each territory we operate in. Our outstanding growth is a clear testimony of this vision.

Ronald Hafner CEO

Passion for Excellence. Commitment to Delivery.

5Our Consulting Approach

What sets us apart is our client centric culture that is driving our unique consulting approach. The combination of our consultants‘ expertise, our ability to work in close partnership and our active and independent senior leadership involvement enable us to provide independent and confl ict free advice with the commitment to deliver results.

Expertise Our team brings together a unique combination of deep business transformation and profound SAP expertise.

We have unparalleled experience in all the aspects of our services and a proven track record deliver-ing world class solutions.

Our approach – underpinned by our «IDEA method»–is well proven in our assignments and has been refi ned over time.

Ways of workingWe are committed to act in partnership with our clients to achieve success. Our only agenda is to bring in an independent view focused on meet-ing our clients’ objectives. We are result-focused, pragmatic and ready to share risk.

Our working style and culture is open and trans-parent within the context of a clearly defi ned gov-ernance process that allows issues to be resolved and risks to be mitigated.

Independent, high quality adviceOur independence and unbiased strategic and business perspective allow us to develop balanced and impartial recommendations.

Our partners are closely involved in assignments, from initiation to completion, ensuring that our clients benefi t from their experience and expertise at all stages.

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A client centric culture that sets us apart.

7Our Services

As markets and environments are constantly chang- ing and becoming ever more complex, most busi-nesses are obliged to adapt their business models and to continuously improve them to ensure long-term success.

Lodestone offers advice to international corpora-tions on devising innovative business operating models, on optimizing processes and on imple-menting new technologies leveraging SAP.

Lodestone deploys comprehensive analytical frameworks in the areas of corporate, market and operational strategy. Anchored in deep knowledge of core industry issues, we define, quantify and detail evolutionary or «disruptive» roadmaps to create shareholder value. The combination of our services and skills of our people enable us to help our clients to design and deliver simple and prag-matic solutions to complex business problems.

Combining our services maximizes the value we generate for our clients.

Strategy and Business Process, helping clients create customer value, improve operational excel-lence and manage risk.

Solution Definition, turning established business strategies and objectives into pragmatic solutions which can easily be implemented and

Solution Implementation, designing and delivering solutions by leveraging our extensive knowledge and expertise in the delivery of complex, interna-tional programs.

IT Transformation, shaping IT to optimize its ability to deliver measurable value to the business during and after Business Transformation.

Passion for Excellence.Commitment to Delivery.

Strategy and Business Process

Solution Implementation

■ IT Service Management■ IT Organisation■ IT Sourcing

■ Financial and Cost Management■ Supply Chain Management■ Customer Relationship Management■ Human Capital Management

SAP Enterprise Applications■ Core Applications■ SAP CRM, SCM, SRM, PLM

SAP Business Solutions, incl■ MDM, BI, GRC

NetWeaver XI

■ Enterprise Architecture■ SAP Solution Definition■ Data Management ■ Business Intelligence ■ Change Management

IT TransformationSolution Definition

Making strategy happen.

Mission Statement 8 9Our Work

AssignmentsAt Lodestone we have conducted a multitude of assignments in different industries to help clients design and implement full scale business trans-formations or elements thereof.

Illustrative examples for assignments are:

■ Global SAP Deployments ■ Business Process Transformations■ Shared Service Center Implementations■ IT Strategy and Governance Designs■ Business Intelligence Strategies and System Deployments ■ Data Management Strategies

Methodology We take great pride in our methodology IDEA (Insight-Design-Execute-Achieve) that provides a systematic approach to drive the imperatives from validated strategies through into enabling process designs and system integration.

With IDEA we combine our own extensive best practices from various global business transfor-mation projects with the standards from SAP ASAP, PMI and Six Sigma.

The strengths of the IDEA methodology are its wide life-cycle coverage and its capability to combine it selectively with other standards.

Program Management

Organizational Change Management

Business Solution

Solution Data

Solution Platform

Solution Management

AchieveExecuteDesignInsight

Excellence, teamwork and leadership.

Mission Statement 11

Our Clients’challenges.

Pharmaceutical CompanyGlobal SAP Deployment

Our client started a global deployment of SAP en-abling a global business processes transformation, following the acquisition of 2 major competitors. The global program aims to implement SAP on a single instance in 26 countries with more than 40 manufacturing sites. Objective of this joint initia-tive between business functions and IT is to create a harmonized business model and standardized data in a consolidated system framework.

Lodestone is the consulting partner for the develop-ment of the core process design and deployment of SAP. The scope covers all major business func-tions such as Manufacturing, Logistics, Finance, Controlling and Reporting. Lodestone provided program and project management expertise as well as functional and technical SAP consulting in a validated environment.

Insurance Group Shared Service Center Implementation

To improve the effi ciency, effectiveness and harmo-nization of its fi nance and accounting operations, our client established a Shared Service Center in Eastern Europe to provide fi nancial accounting, regulatory and corporate reporting, and manage-ment accounting support services for its compa-nies across Eastern Europe.

This project is a cornerstone in achieving world class accounting and reporting to establish an effi cient Center including all infrastructure, pro-cesses and applications with a project duration of less than one year.

Lodestone was the delivery partner for the defi ni-tion and implementation of the Shared Service Center. Lodestone designed and implemented an operating model, new processes, organization and systems for the Shared Service Center.

Global Elevator & Escalator Company IT Strategy and Governance

Following the implementation of One Single Client SAP system across Europe, our client wanted to establish a robust, fl exible, agile and cost effectiveapplication management organization. This required transforming a loosely affi liated, project-based organization, spread over 13 locations into a cen-trally managed European Application Competence Centre using best practice processes and sourcing models.

Lodestone was the delivery partner for the design and implementation of the Application Compe-tence Center. Lodestone built the business case for the transformation, designed and implemented a service-oriented operating model using ITIL-based processes and roles and planned the consolidation of application resources to take advantage of econ-omies of scale, lower labor-cost locations, and the fl exible use of external resources.

Global Food CompanyAcquisition Integration

Our client undertook one of the fastest business integration in Health Nutrition integrating 2 new businesses within 9 months into its existing op-erations. The integration project was executed in 3 major steps: the alignment of the Business Models, the integration into operations and the integration of Data and Business Processes into a highly harmonized ERP architecture.

Lodestone supported the design and the integrationof their ERP environment using the expertise, of working before with both companies, on their busi-ness models and existing IT landscapes. Lodestone provided project management as well as functional and technical expertise. The integration was com-pleted in time and within the given budget.

Our Clients

13Our People

Lodestone Consultants are diverse in background, thought, knowledge and experience. We embrace and encourage this diversity and it is refl ected in the pro-fi les of the people we hire. We have employees from more than 30 different nationalities speaking many different languages. Our business is conducted in English.

Lodestone’s Leadership principles are based on a Coaching Model that fosters continuous development and personal growth from Consultant to Partner.

One of the main reasons why our clients choose Lodestone is because they know we will provide high quality, hard working teams of consultants bringing the right experience to the table.

In order to maintain this reputation, Lodestone attracts, retains and develops the best consultants in the market: talented, creative people who thrive on being client-facing. Lodestone believes that the best way to do this is to build and maintain a «real consul-tancy» culture with the best «real consultants» based on our core values of:

ExcellenceWe deliver what we promise and add value beyondwhat is expected.

TeamworkThe best solutions come from working together.

LeadershipWe lead with clients, people and thought.

A real consultancy for real consultants.

14 Mission Statement 15Our Firm

Lodestone was founded in 2005. Our headquarters and the roots of the Company are in Zurich, Switzer- land. We are committed to continuous growth fostering international expansion by growing our business in Europe, Asia Pacific and the Americas.

At Lodestone we operate as a truly global organi-sation with local consultants in the key markets of our clients.

Our Leadership Team consists of trusted advi-sors with deep expertise and integrity combining many years of professional consulting experience working with multinational enterprises across all industries.

All our Partners are actively engaged in working with our clients.

Ronald HafnerPartner, CEO ronald.hafner@lodestonemc.com

Jürgen BauerPartner, Member of the Executive Boardjuergen.bauer@lodestonemc.com

Michael SteinPartner, Member of the Executive Boardmichael.stein@lodestonemc.com

Peter Ödman Partner, Member of the Executive Boardpeter.oedman@lodestonemc.com

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Passion for Excellence. Commitment to Delivery.

Mission Statement 16

Headquarters:Lodestone Management Consultants AGObstgartenstrasse 27, Kloten | Postfach 201 | CH-8058 Zürich, www.lodestonemc.ch