Participants Questionnaires Sample

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8/14/2019 Participants Questionnaires Sample http://slidepdf.com/reader/full/participants-questionnaires-sample 1/37 MD591SMB SHL TRANSFORM TM Page 1 Participants' Questionnaires — Course 1, Case Processing Note: This is a complex spreadsheet. To display properly, export file to its native format. Number of occasions course was conducted: 3 Total number of respondents: 35 <Course1, Session 1> <Course1, Session    Q   u   e   s    t    i   o   n   s    P   a   r    t    i   c    i   p   a   n    t    1    P   a   r    t    i   c    i   p   a   n    t    2    P   a   r    t    i   c    i   p   a   n    t    3    P   a   r    t    i   c    i   p   a   n    t    4    P   a   r    t    i   c    i   p   a   n    t    5    P   a   r    t    i   c    i   p   a   n    t    6    P   a   r    t    i   c    i   p   a   n    t    7    P   a   r    t    i   c    i   p   a   n    t    8    P   a   r    t    i   c    i   p   a   n    t    9    P   a   r    t    i   c    i   p   a   n    t    1    0    P   a   r    t    i   c    i   p   a   n    t    1    1    P   a   r    t    i   c    i   p   a   n    t    1    2    P   a   r    t    i   c    i   p   a   n    t    1    3    P   a   r    t    i   c    i   p   a   n    t    1    4    P   a   r    t    i   c    i   p   a   n    t    1    5    P   a   r    t    i   c    i   p   a   n    t    1    6 1. 9 7 10 10 10 8 10 10 10 9 10 9 9 10 9 2. 10 8 10 9 8 9 10 10 10 9 10 9 9 10 10 3. 9 5 10 8 9 8 10 9 9 9 9 9 9 10 9 4. 7 6 9 7 8 5 10 9 8 8 9 8 9 10 9 5. 9 7 9 8 9 7 10 8 9 9 10 9 8 9 9 6. 9 7 9 9 9 6 10 8 9 8 9 8 8 9 9 7. 9 7 10 10 10 8 10 9 10 9 10 9 9 9 9 8. 9 7 10 10 10 8 10 9 10 9 10 9 9 10 9 Total: 8.88 6.75 9.63 8.88 9.13 7.38 10.00 9.00 9.38 8.75 9.63 8.75 8.75 9.63 9.13 9. 9. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10 10. 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 11. 9 8 9 8 8 7 10 9 8 9 7 9 9 9 9 12. 9 9 10 10 9 10 10 10 9 10 9 10 10 10 9 Total: 9.50 9.00 9.75 9.50 9.25 9.25 10.00 9.75 9.25 9.75 9.00 9.75 9.75 9.75 9.50 10. Instructor 13. 10 10 10 10 10 10 10 10 10 10 10 10 9 9 8 14. 9 9 9 10 10 9 10 9 10 9 10 9 10 9 10 15. 9 8 10 9 9 9 10 10 9 9 9 9 9 9 9 16. 10 9 10 10 9 9 10 9 10 9 10 9 8 9 9 17. 9 8 9 10 9 9 10 9 10 9 10 10 9 9 10 18. 9 8 9 9 9 9 10 9 9 9 10 9 9 9 10 19. 8 7 8 8 9 8 10 9 8 7 9 8 9 9 10 20. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10 Total: 9.25 8.50 9.38 9.50 9.38 9.13 10.00 9.38 9.50 9.00 9.75 9.25 9.13 9.13 9.50 9. 21. 9 8 9 9 9 9 10 9 9 9 9 9 10 10 10 22. 9 8 9 8 8 9 10 9 8 8 9 8 9 9 10 23. 7 6 8 7 8 8 10 8 8 8 8 8 9 9 9 24. 8 7 8 8 8 8 10 7 8 8 7 8 9 9 10 Total: 8.25 7.25 8.50 8.00 8.25 8.50 10.00 8.25 8.25 8.25 8.25 8.25 9.25 9.25 9.75 9. 25. 8 7 8 8 8 9 10 9 10 9 8 8 9 9 9 26. 2 4 1 2 2 1 2 4 2 1 1 1 2 2 2 Participants' Questionnaires — Course 2, Report Processing Note: A blank in the table means the respondent did not answer the question. Course Content Course Facilities Resource Person Overall Train. Exp. Clear any cells that are empty in the referenced Otherwise, it will calculate using 0 instead of sk Add references for any new courses.

Transcript of Participants Questionnaires Sample

Page 1: Participants Questionnaires Sample

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MD591SMB SHL TRANSFORMTM Page 1

Participants' Questionnaires — Course 1, Case ProcessingNote: This is a complex spreadsheet. To display properly, export file to its native format.

Number of occasions course was conducted: 3

Total number of respondents: 35

<Course1, Session 1> <Course1, Session

   Q  u  e  s   t   i  o  n  s

   P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   P  a  r   t   i  c   i  p  a  n   t   1   3

   P  a  r   t   i  c   i  p  a  n   t   1   4

   P  a  r   t   i  c   i  p  a  n   t   1   5

   P  a  r   t   i  c   i  p  a  n   t   1   6

1. 9 7 10 10 10 8 10 10 10 9 10 9 9 10 9

2. 10 8 10 9 8 9 10 10 10 9 10 9 9 10 10

3. 9 5 10 8 9 8 10 9 9 9 9 9 9 10 9

4. 7 6 9 7 8 5 10 9 8 8 9 8 9 10 9

5. 9 7 9 8 9 7 10 8 9 9 10 9 8 9 96. 9 7 9 9 9 6 10 8 9 8 9 8 8 9 9

7. 9 7 10 10 10 8 10 9 10 9 10 9 9 9 9

8. 9 7 10 10 10 8 10 9 10 9 10 9 9 10 9

Total: 8.88 6.75 9.63 8.88 9.13 7.38 10.00 9.00 9.38 8.75 9.63 8.75 8.75 9.63 9.13 9.

9. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10

10. 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10

11. 9 8 9 8 8 7 10 9 8 9 7 9 9 9 9

12. 9 9 10 10 9 10 10 10 9 10 9 10 10 10 9

Total: 9.50 9.00 9.75 9.50 9.25 9.25 10.00 9.75 9.25 9.75 9.00 9.75 9.75 9.75 9.50 10.

Instructor  13. 10 10 10 10 10 10 10 10 10 10 10 10 9 9 814. 9 9 9 10 10 9 10 9 10 9 10 9 10 9 10

15. 9 8 10 9 9 9 10 10 9 9 9 9 9 9 9

16. 10 9 10 10 9 9 10 9 10 9 10 9 8 9 9

17. 9 8 9 10 9 9 10 9 10 9 10 10 9 9 10

18. 9 8 9 9 9 9 10 9 9 9 10 9 9 9 10

19. 8 7 8 8 9 8 10 9 8 7 9 8 9 9 10

20. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10

Total: 9.25 8.50 9.38 9.50 9.38 9.13 10.00 9.38 9.50 9.00 9.75 9.25 9.13 9.13 9.50 9.

21. 9 8 9 9 9 9 10 9 9 9 9 9 10 10 10

22. 9 8 9 8 8 9 10 9 8 8 9 8 9 9 10

23. 7 6 8 7 8 8 10 8 8 8 8 8 9 9 924. 8 7 8 8 8 8 10 7 8 8 7 8 9 9 10

Total: 8.25 7.25 8.50 8.00 8.25 8.50 10.00 8.25 8.25 8.25 8.25 8.25 9.25 9.25 9.75 9.

25. 8 7 8 8 8 9 10 9 10 9 8 8 9 9 9

26. 2 4 1 2 2 1 2 4 2 1 1 1 2 2 2

Participants' Questionnaires — Course 2, Report Processing

Note: A blank inthe table meansthe respondentdid not answer the question.

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Clear any cells that are empty in the referencedOtherwise, it will calculate using 0 instead of sk

Add references for any new courses.

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MD591SMB SHL TRANSFORMTM Page 2

<Course1, Session 3>

   P  a  r   t   i  c   i  p  a  n   t   1   7

   P  a  r   t   i  c   i  p  a  n   t   1   8

   P  a  r   t   i  c   i  p  a  n   t   1   9

   P  a  r   t   i  c   i  p  a  n   t   2   0

   P  a  r   t   i  c   i  p  a  n   t   2   1

   P  a  r   t   i  c   i  p  a  n   t   2   2

   P  a  r   t   i  c   i  p  a  n   t   2   3

   P  a  r   t   i  c   i  p  a  n   t   2   4

   P  a  r   t   i  c   i  p  a  n   t   2   5

   P  a  r   t   i  c   i  p  a  n   t   2   6

   P  a  r   t   i  c   i  p  a  n   t   2   7

   P  a  r   t   i  c   i  p  a  n   t   2   8

   P  a  r   t   i  c   i  p  a  n   t   2   9

   P  a  r   t   i  c   i  p  a  n   t   3   0

   P  a  r   t   i  c   i  p  a  n   t   3   1

   P  a  r   t   i  c   i  p  a  n   t   3   2

   P  a  r   t   i  c   i  p  a  n   t   3   3

   P  a  r   t   i  c   i  p  a  n   t   3   4

   P  a  r   t   i  c   i  p  a  n   t   3   5

10 10 9 10 10 10 9 10 9 10 9 9 10 10 9 10 9 9 1

10 10 9 10 10 10 10 10 10 10 9 10 10 10 9 10 10 10 1

10 9 10 9 10 9 9 10 9 9 9 9 10 9 10 10 10 9 1

10 10 10 10 10 9 9 10 9 10 9 10 10 10 9 10 10 9 1

9 8 10 9 9 10 9 10 9 10 9 10 10 10 9 10 9 10 19 8 10 9 9 10 10 10 9 10 9 10 10 10 9 10 9 10 1

9 9 9 9 9 10 9 10 9 10 9 10 10 10 9 10 10 10 1

9 9 10 9 9 10 9 10 9 10 9 10 10 10 9 10 10 10 1

9.50 9.13 9.63 9.38 9.50 9.75 9.25 10.00 9.13 9.88 9.00 9.75 10.00 9.88 9.13 10.00 9.63 9.63 10.0

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

9 9 10 9 10 9 9 10 9 10 10 10 10 10 10 9 10 10 1

10 10 10 10 10 10 9 10 9 10 10 10 10 10 10 10 10 10 1

9.75 9.75 10.00 9.75 10.00 9.75 9.50 10.00 9.50 10.00 10.00 10.00 10.00 10.00 10.00 9.75 10.00 10.00 10.0

9 9 8 9 9 9 8 9 10 10 10 10 10 10 10 10 10 10 19 10 9 10 9 9 9 10 9 10 10 10 10 10 9 10 9 10 1

10 9 9 10 9 10 9 10 9 10 9 10 10 10 10 10 9 10 1

9 9 8 9 9 9 8 9 9 10 10 10 10 10 9 10 9 10 1

9 10 9 10 9 9 9 10 9 10 10 10 10 10 9 10 10 10 1

10 10 10 10 9 10 9 10 9 10 10 10 10 10 9 10 9 10 1

10 10 10 10 9 10 10 10 9 9 9 10 10 10 9 10 9 10 1

10 10 10 10 9 10 10 10 9 10 10 10 10 10 9 10 9 10 1

9.50 9.63 9.13 9.75 9.00 9.50 9.00 9.75 9.13 9.88 9.75 10.00 10.00 10.00 9.25 10.00 9.25 10.00 10.0

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

10 10 10 10 9 10 10 10 8 9 9 10 10 10 9 9 10 10 1

9 9 9 10 9 10 10 10 8 9 10 10 10 10 9 9 10 10 110 10 10 10 9 10 10 10 8 9 10 10 10 10 9 9 10 10 1

9.75 9.75 9.75 10.00 9.25 10.00 10.00 10.00 8.50 9.25 9.75 10.00 10.00 10.00 9.25 9.25 10.00 10.00 10.0

10 10 10 10 9 10 10 10 9 9 10 10 10 10 10 9 10 10 1

2 4 2 2 2 1 2 1 2 1 1 2 2 1 2 2 2 1

orksheet(s).ping that cell.

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MD591SMB SHL TRANSFORMTM Page 3

   P  a  r   t   i  c   i  p  a  n   t   3   6

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Number of occasions course was conducted: 3

Total number of respondents: 36

<Course2, Session 1> <Course2, Se

   Q  u  e  s   t   i  o  n  s

   P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   P  a  r   t   i  c   i  p  a  n   t   1   3

   P  a  r   t   i  c   i  p  a  n   t   1   4

   P  a  r   t   i  c   i  p  a  n   t   1   5

1. 10 8 9 10 10 9 9 10 10 9 9 9 9 9

2. 10 9 10 10 10 9 9 10 10 10 10 10 10 10

3. 10 8 10 10 10 9 8 10 10 9 10 10 10 10

4. 10 8 10 10 10 9 9 10 10 9 10 10 10 9

5. 9 8 10 10 10 9 9 10 10 9 10 10 9 9

6. 9 8 10 10 10 9 9 10 10 9 10 10 9 9

7. 9 8 10 10 10 9 9 10 10 9 10 10 9 9

8. 9 8 10 10 10 9 9 10 10 10 10 10 9 9

Total: 9.50 8.13 9.88 10.00 10.00 9.00 8.88 10.00 10.00 9.25 9.88 9.88 9.38 9.25 10.

9. 10 10 10 10 10 10 10 10 10 10 10 10 10 10

10. 10 10 10 10 10 10 10 10 10 10 10 10 10 10

11. 9 10 9 9 10 10 9 10 9 10 9 10 9 10

12. 9 10 9 9 10 10 9 10 10 10 10 10 9 10

Total: 9.50 10.00 9.50 9.50 10.00 10.00 9.50 10.00 9.75 10.00 9.75 10.00 9.50 10.00 10.

Instructor  13. 9 9 9 9 9 9 9 9 9 9 9 9 10 10

14. 9 10 10 9 9 10 10 10 10 10 10 10 9 9

15. 9 10 10 10 10 9 10 10 9 10 10 10 9 9

16. 9 10 10 10 10 9 9 10 9 10 10 10 10 10

17. 9 8 10 10 10 9 10 10 9 10 10 10 10 10

18. 10 9 10 10 10 9 10 10 9 10 10 10 10 10

19. 10 8 10 10 10 9 10 10 10 10 10 10 9 10

20. 10 9 10 10 10 10 10 10 10 10 10 10 10 10

Total: 9.38 9.13 9.88 9.75 9.75 9.25 9.75 9.88 9.38 9.88 9.88 9.88 9.63 9.75 10.

21. 10 10 10 10 10 10 10 10 10 10 10 10 10 10

22. 10 9 10 10 10 9 10 10 10 10 10 10 9 9

23. 10 9 10 10 10 10 10 10 10 10 10 10 10 10

24. 10 9 10 10 10 10 10 10 10 10 10 10 10 10

Total: 10.00 9.25 10.00 10.00 10.00 9.75 10.00 10.00 10.00 10.00 10.00 10.00 9.75 9.75 9.

25. 10 8 10 10 10 9 9 10 10 9 10 10 9 9

26. 1 2 1 1 1 2 2 2 2 1 1 1 2 2

Total Respondents = 35

Distribution of Question 25 Results for Course1 Abstentions = 1

Note: A blank in

the table meansthe respondentdid not answer the question.

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

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MD591SMB SHL TRANSFORMTM Page 5

ion 2> <Course2, Session 3>

   P  a  r   t   i  c   i  p  a  n   t   1   6

   P  a  r   t   i  c   i  p  a  n   t   1   7

   P  a  r   t   i  c   i  p  a  n   t   1   8

   P  a  r   t   i  c   i  p  a  n   t   1   9

   P  a  r   t   i  c   i  p  a  n   t   2   0

   P  a  r   t   i  c   i  p  a  n   t   2   1

   P  a  r   t   i  c   i  p  a  n   t   2   2

   P  a  r   t   i  c   i  p  a  n   t   2   3

   P  a  r   t   i  c   i  p  a  n   t   2   4

   P  a  r   t   i  c   i  p  a  n   t   2   5

   P  a  r   t   i  c   i  p  a  n   t   2   6

   P  a  r   t   i  c   i  p  a  n   t   2   7

   P  a  r   t   i  c   i  p  a  n   t   2   8

   P  a  r   t   i  c   i  p  a  n   t   2   9

   P  a  r   t   i  c   i  p  a  n   t   3   0

   P  a  r   t   i  c   i  p  a  n   t   3   1

   P  a  r   t   i  c   i  p  a  n   t   3   2

   P  a  r   t   i  c   i  p  a  n   t   3   3

   P  a  r   t   i  c   i  p  a  n   t   3   4

10 10 9 10 8 10 10 9 10 10 9 10 10 10 9 10 10 10 1

10 10 9 10 8 10 10 10 10 10 9 10 10 10 10 10 10 10 1

10 10 9 10 7 10 10 10 10 10 9 10 10 10 9 10 10 10 1

10 10 9 10 7 10 10 10 10 10 9 10 10 10 9 10 10 10 1

10 10 8 10 7 10 10 10 10 10 8 10 10 10 9 10 10 10 1

10 10 8 10 7 10 10 10 10 10 8 10 10 10 9 10 10 10 1

10 10 9 10 8 10 10 10 10 10 8 10 10 10 9 10 10 10 1

10 10 9 10 9 10 10 10 10 10 8 10 10 10 9 10 10 10 1

10.00 10.00 8.75 10.00 7.63 10.00 10.00 9.88 10.00 10.00 8.50 10.00 10.00 10.00 9.13 10.00 10.00 10.00 10.0

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

9 10 10 10 9 10 10 10 10 9 9 10 9 9 10 9 9 10 1

9 10 10 10 9 10 10 10 10 9 9 10 9 9 10 9 9 10 1

9.50 10.00 10.00 10.00 9.50 10.00 10.00 10.00 10.00 9.50 9.50 10.00 9.50 9.50 10.00 9.50 9.50 10.00 10.0

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

10 10 9 10 9 10 10 10 10 9 9 10 10 10 10 10 10 10 1

10 10 9 10 9 10 10 10 10 10 9 10 10 10 9 10 10 10 1

10 10 9 10 9 10 10 10 10 9 9 10 10 10 9 10 10 10 1

9 10 9 10 7 10 10 10 10 9 8 10 10 10 9 10 10 10 1

9 10 9 10 8 10 10 10 10 9 7 10 10 10 9 10 10 10 1

9 10 10 10 8 10 10 10 10 9 7 10 10 10 9 10 10 10 1

9 10 9 10 9 10 10 10 10 10 9 10 10 10 10 10 10 10 1

9.50 10.00 9.25 10.00 8.63 10.00 10.00 10.00 10.00 9.38 8.50 10.00 10.00 10.00 9.38 10.00 10.00 10.00 10.0

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1

9 9 8 9 8 9 9 10 9 9 9 10 10 10 10 10 9 10 1

10 10 10 9 9 9 10 10 10 10 9 10 10 10 10 10 9 10 1

10 10 10 10 9 9 10 10 10 10 9 10 10 10 10 10 9 10 1

9.75 9.75 9.50 9.50 9.00 9.25 9.75 10.00 9.75 9.75 9.25 10.00 10.00 10.00 10.00 10.00 9.25 10.00 10.0

10 10 9 10 8 10 10 10 10 9 8 10 10 10 10 10 9 10 1

1 1 2 1 4 1 1 2 2 2 4 2 2 1 1 2 1 1

Distribution of Question 26 Results for Course 1

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   P  a  r   t   i  c   i  p  a  n   t   3   5

   P  a  r   t   i  c   i  p  a  n   t   3   6

9 10

10 10

9 10

10 10

8 10

8 10

9 10

9 10

9.00 10.00

10 10

10 10

9 9

9 9

9.50 9.50

10 10

9 10

9 10

9 10

9 10

9 10

10 10

10 10

9.38 10.00

10 10

9 10

10 10

10 10

9.75 10.00

9 10

1 2

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MD591SMB SHL TRANSFORMTM Page 7

Range 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Frequency Bin

Frequency 0 0 0 0 0 0 0 1 7 17 1 0.1

2 1.1

3 2.1

4 3.1

5 4.16 5.1

7 6.1

8 7.1

9 8.1

10 9.1

Distribution of Question 25 Results for Course 2 Total Respondents = 36

Abstentions = 0

Range 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Frequency 0 0 0 0 0 0 0 0 3 12

10% 20% 30% 40% 50% 60% 70% 80% 90%100%

0

2

4

6

8

10

12

14

16

18

   F  r  e  q  u  e  n  c  y  o   f   R  e  s  p  o  n  s  e

10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

0

1

2

3

4

5

6

7

8

9

10

11

12

   F  r  e  q  u  e  n  c  y  o   f   R  e  s  p  o  n  s  e

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MD591SMB SHL TRANSFORMTM Page 8

Range 1 2 3 4 Total Respondents = 35

Frequency 0 12 32 32 Abstentions = 1

Distribution of Question 26 Results for Course 2

Range 1 2 3 4 Total Respondents = 36

Frequency 0 19 34 34 Abstentions = 0

12

3

4

02.5

5

7.510

12.5

15

17.5

20

22.5

25

27.5

30

32.5

   F  r  e  q  u  e  n  c  y  o   f   R  e  s  p  o  n  s  e

12

34

02.5

57.510

12.515

17.5

2022.5

2527.5

30

32.5

35

   F  r  e  q  u  e  n  c  y  o   f   R  e  s  p  o  n  s  e

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MD591SMB SHL TRANSFORMTM Page 9

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Release Consolidation

MD591SMB SHL TRANSFORMTM Page 10

Participants' Questionnaires — Release 1, Courses 1 and 2

# occasions course was conducted: <Number>

Total number of respondents: 72

Questions    C  o  u  r  s  e   1 ,   #  c  o  u  r  s  e  s

   C  o  u  r  s  e   2 ,   #  c  o  u  r  s  e  s

   C  o  u  s  e   3 ,   #  c  o  u  r  s  e  s

   A  v  e  r  a  g  e   f  o  r   A   l   l

   S   t  n   d .

   D  e  v .

   f  o  r   A

   l   l

   M  e   d   i  a  n   f  o  r   A   l   l

1. 9.49 9.53 9.51 0.65 10.00 

2. 9.66 9.81 9.73 0.53 10.00 

3. 9.17 9.64 9.41 0.85 10.00 

4. 9.00 9.67 9.34 1.04 10.00 

5. 9.09 9.50 9.30 0.85 10.00 

6. 9.06 9.50 9.28 0.90 10.00 

7. 9.31 9.58 9.48 0.67 10.00 8. 9.43 9.64 9.54 0.65 10.00 

Total: 9.27 9.61 9.45 0.79 10.00 

9. 9.97 10.00 9.99 0.12 10.00 

10. 10.00 10.00 10.00 0.00 10.00 

11. 9.17 9.53 9.35 0.72 9.00 

12. 9.77 9.58 9.68 0.47 10.00 

Total: 9.73 9.78 9.75 0.51 10.00 

Instructor  13. 9.57 9.67 9.62 0.57 10.00 

14. 9.54 9.72 9.63 0.49 10.00 

15. 9.43 9.72 9.58 0.53 10.00 

16. 9.29 9.72 9.51 0.61 10.00 

17. 9.51 9.58 9.55 0.65 10.00 

18. 9.49 9.64 9.56 0.63 10.00 

19. 9.17 9.67 9.42 0.86 10.00 

20. 9.86 9.86 9.86 0.35 10.00 

Total: 9.48 9.70 9.59 0.61 10.00 

21. 9.66 10.00 9.83 0.41 10.00 

22. 9.26 9.44 9.35 0.72 9.00 

23. 8.89 9.81 9.35 0.91 10.00 

24. 9.06 9.83 9.45 0.87 10.00 

Total: 9.21 9.77 9.50 0.78 10.00 

25. 9.29 9.58 9.44 0.77 10.00 

26. 1.83 1.58 1.70 0.80 2.00 

Total: 9.55 0.70 10.00 

Note: Actual total = #. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Instructions for more than 2 courses

per release

1) Copy course-Consolid. sheet andrename; also copy and rename sessionsheet(s). Update all fields in course-Consolid. sheet,

2) Complete formulas in cells in ReleaseConsolidation sheet in same manner asfor Courses 1, and 2, referencing the newcourse-Consolid. sheet(s). Be sure to addthe new sheet references to F3 andG6:I35

3) Insert references D60,D61 andB66,E66 to Course3, etc.

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Release Consolidation

MD591SMB SHL TRANSFORMTM Page 11

Total Course Score Average — Release 1, Courses 1 and 2

RRP 9.50

Instructor 9.59

Facilities 9.75

Content 9.45

Total Score Average 9.55

Total Score Deviation 0.70

72

Median

Content 10.00

Facilities 10.00

Instructor 10.00

RRP 10.00

Standard Deviation

Content 0.79

Facilities 0.51

Instructor 0.61

RRP 0.78

Total Score Average / Training Objectives Score

1 2 Combined

Total Course Av 9.69 9.41 9.55

Training Effectiv 9.58 9.29 9.44

Question 25 Question 26

Course2 9.58 1.58

Course1 9.29 1.83

Popula-tion #Respondents

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

1

2

Column D

Combined

0 1 2 3 4 5 6 7 8 9 10

Total Course Av-erage

Training Effect-iveness Score

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Release Consolidation

MD591SMB SHL TRANSFORMTM Page 12

Combined 9.44 1.70

Question 25, Training Effectiveness Score Question 26, Exercise Completion

Course2

Course1

Row 82

Combined

0 1 2 3 4 5 6 7 8 9 10

Course2

Course1

Row 82

Combined

0 12

34

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Course 1 Consolidation

MD591SMB SHL TRANSFORMTM Page 13

Participants' Questionnaires — Course 1, Case Processing

# of occasions course was conducted: 3 Note: Actual total = #. <Note how many did not return a questionnaire>

Total number of respondents: 36

Questions    C  o  u  r  s  e   1 ,   S  e  s  s   i  o  n   1  –   M  a  r  c   h   2

   C  o  u  r  s  e   1 ,   S  e  s  s   i  o  n   2  –   M  a  r  c   h   2

   C  o  u  r  s  e   1 ,   S  e  s  s   i  o  n   3  –   M  a  r  c   h   9

   A  v  e  r  a  g  e   f  o  r   A   l   l   3   S  e  s  s   i  o  n

  s

   S   t  n   d .

   D  e  v .

   f  o  r   A   l   l   3   S  e  s  s   i

  o  n  s

   M  e   d   i  a  n   f  o  r   A   l   l   3   S  e  s  s   i  o  n  s

1. 9.33 9.67 9.45 9.49 0.70 10.00  

2. 9.33 9.83 9.82 9.66 0.59 10.00  

3. 8.67 9.42 9.45 9.17 0.92 9.00  

4. 7.83 9.58 9.64 9.00 1.24 9.00  5. 8.67 9.00 9.64 9.09 0.85 9.00  

6. 8.42 9.17 9.64 9.06 0.94 9.00  

7. 9.25 9.17 9.73 9.31 0.69 10.00  

8. 9.25 9.33 9.73 9.43 0.70 10.00  

Total: 8.84 9.40 9.64 9.28 0.87 9.00  

9. 9.92 10.00 10.00 9.97 0.17 10.00  

10. 10.00 10.00 10.00 10.00 0.00 10.00  

11. 8.42 9.33 9.82 9.17 0.86 9.00  

12. 9.58 9.83 9.91 9.77 0.43 10.00  

Total: 9.48 9.79 9.93 9.73 0.59 10.00  

Instructor  13. 10.00 8.75 10.00 9.57 0.65 10.00  

14. 9.42 9.50 9.73 9.54 0.51 10.00  

15. 9.17 9.42 9.73 9.43 0.56 9.00  

16. 9.50 8.67 9.73 9.29 0.67 9.00  

17. 9.33 9.42 9.82 9.51 0.56 10.00  

18. 9.08 9.67 9.73 9.49 0.56 10.00  

19. 8.25 9.75 9.55 9.17 0.92 9.00  

20. 9.92 9.92 9.73 9.86 0.36 10.00  

Total: 9.33 9.39 9.75 9.48 0.63 10.00  

21. 9.00 10.00 10.00 9.66 0.54 10.00  

22. 8.58 9.75 9.45 9.26 0.78 9.00  23. 7.83 9.33 9.55 8.89 1.05 9.00  

24. 7.92 9.75 9.55 9.06 1.06 9.00  

Total: 8.33 9.71 9.64 9.21 0.92 9.00  

25. 8.50 9.67 9.73 9.29 0.86 10.00  

26. 1.92 2.00 1.55 1.83 0.82 2.00  

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Instructions for morethan 3 sessions per 

course:

1) Copy sessions sheetand rename

2) Update contents of copied sessions sheet tomatch new session, beingsure to change the cellreferences for the graphfrom the old sheet to thenew sheet.

3) Complete formulas in

cells in courseconsolidation sheet insame manner as for Courses 1, 2, 3,referencing the newsheet(s). Be sure to addthe new sheet referencesto B3, F3-Fn, J:5:L36, andthe cells in thebackground informationdata fields.

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Course 1 Consolidation

MD591SMB SHL TRANSFORMTM Page 14

Total: 9.41 0.78 10.00  

Total Course Score Average — Course 1 - Case Processing

RRP 9.21

Instructor 9.48

Facilities 9.73

Content 9.28

Total Score Average 9.41

Total Score Deviation 0.78

36

Median

Content 9.00

Facilities 10.00

Instructor 10.00

RRP 9.00

Standard Deviation

Content 0.87

Facilities 0.59

Instructor 0.63

RRP 0.92

Background Information

Job titles: Manager, Supervisor, Coordinator, Specialist

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>

2 less than 1 11 1-3 10 4-6 2 7-9 0 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

4 Excellent 25 Good 6 Average 0 Adequate 0 Poor 0 Null

Did the participant receive the course outline before attending this session? Majority = yes

35 Yes 0 No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

35 Yes 0 No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

35 Yes 0 No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Total = yes

0 Yes 0 No 35 N/A

Population #Respondents

Note: <# respondents who did not answer this question, answered twice, or other variation beyond a simple yes/no>

Note: <# respondents answered "yes" to previous question, but replied to this question as well.>

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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MD591SMB SHL TRANSFORMTM Page 15

Participants' Questionnaires — Course 1, Session 1, Training Center — March 2

Instructor name: Penelope Plum

Resource person: Melissa Mustard

Total of Respondents: 12

Questions    P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   A  v  e  r  a  g  e

   S   t  n   d .

   D  e  v   i  a   t   i  o  n

   M  e   d   i  a  n

1. 9 7 10 10 10 8 10 10 10 9 10 9 9.33 0.98   10.00

2. 10 8 10 9 8 9 10 10 10 9 10 9 9.33 0.78   9.50

3. 9 5 10 8 9 8 10 9 9 9 9 9 8.67 1.30   9.00

4. 7 6 9 7 8 5 10 9 8 8 9 8 7.83 1.40   8.00

5. 9 7 9 8 9 7 10 8 9 9 10 9 8.67 0.98   9.00

6. 9 7 9 9 9 6 10 8 9 8 9 8 8.42 1.08   9.00

7. 9 7 10 10 10 8 10 9 10 9 10 9 9.25 0.97   9.50

8. 9 7 10 10 10 8 10 9 10 9 10 9 9.25 0.97   9.50

Total: 8.88 6.75 9.63 8.88 9.13 7.38 10.00 9.00 9.38 8.75 9.63 8.75 8.84 1.15   8.94

9. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00

10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

11. 9 8 9 8 8 7 10 9 8 9 7 9 8.42 0.90   8.50

12. 9 9 10 10 9 10 10 10 9 10 9 10 9.58 0.51 10.00

Total: 9.50 9.00 9.75 9.50 9.25 9.25 10.00 9.75 9.25 9.75 9.00 9.75 9.48 0.82   9.50

Instructor  13. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

14. 9 9 9 10 10 9 10 9 10 9 10 9 9.42 0.51 9.00

15. 9 8 10 9 9 9 10 10 9 9 9 9 9.17 0.58   9.00

16. 10 9 10 10 9 9 10 9 10 9 10 9 9.50 0.52   9.50

17. 9 8 9 10 9 9 10 9 10 9 10 10 9.33 0.65   9.00

18. 9 8 9 9 9 9 10 9 9 9 10 9 9.08 0.51 9.00

19. 8 7 8 8 9 8 10 9 8 7 9 8 8.25 0.87   8.00

20. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00

Total: 9.25 8.50 9.38 9.50 9.38 9.13 10.00 9.38 9.50 9.00 9.75 9.25 9.33 0.74 9.38

21. 9 8 9 9 9 9 10 9 9 9 9 9 9.00 0.43 9.00

22. 9 8 9 8 8 9 10 9 8 8 9 8 8.58 0.67   8.50

23. 7 6 8 7 8 8 10 8 8 8 8 8 7.83 0.94 8.00

24. 8 7 8 8 8 8 10 7 8 8 7 8 7.92 0.79 8.00

Total: 8.25 7.25 8.50 8.00 8.25 8.50 10.00 8.25 8.25 8.25 8.25 8.25 8.33 0.86   8.25

25. 8 7 8 8 8 9 10 9 10 9 8 8 8.50 0.90   8.00

26. 2 4 1 2 2 1 2 4 2 1 1 1 1.92 1.08   2.00

Total Course Score: 8.93 1.00 9.00

Note: A blank in the table means that the respondent did not answer the question.

Note: Actual total = 12. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

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MD591SMB SHL TRANSFORMTM Page 16

Total Session Score Average — Course 1, Session 1, Training Center — March 2

RRP 8.33

Instructor 9.33

Facilities 9.48

Content 8.84

Total Score Average 8.93

Total Score Deviation 1.00

12

Median

Content 8.94

Facilities 9.50

Instructor 9.38

RRP 8.25

Standard Deviation

Content 1.15

Facilities 0.82

Instructor 0.74

RRP 0.86

Background Information

Job titles: Manager, Supervisor, Coordinator 

How many years has the participant been employed in this position? <High-low, ma1-3 yrs.

less than 1 1 1-3 9 4-6 2 7-9 10 or more

How did the participant rate his/her level of computer literacy? <High-low, maGood

Excellent 9 Good 3 Average Adequate Poor Null

Did the participant receive the course outline before attending this session? Majority = yes

12 Yes No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

12 Yes No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

12 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority =

Yes No 12 N/A yes

Population #Respondents

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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MD591SMB SHL TRANSFORMTM Page 17

Comments — Course 1, Session 1, Training Center — March 2

Course Content:

A number of participants did not feel adequately prepared. Those who were not adequately prepared tended to feel there was not enough time

for the exercises.

Course Facilities: The course facilities were good, but it did get warm in the afternoon.

Instructor: The instructor needs to improve on getting information back to trainees when the answer to a questions needs to be

researched.

Resource Person: The resource person was late one day. The resource person did not pay close attention to

struggling trainees.

What would you have done or what do you feel you needed that could have facilitated the learning process?

More preparation. More attentive resource person.

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MD591SMB SHLTRANSFORMTM Page 18

Participants' Questionnaires — Course 1, Session 2, Training Center — March 2

Instructor name: Bob Brown

Resource person: Ellen White

Total of Respondents: 12

Questions    P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   A  v  e  r  a  g  e

   S   t  n   d .

   D  e  v   i  a   t   i  o  n

   M  e   d   i  a  n

1. 9 10 9 10 10 10 9 10 10 10 9 10 9.67 0.49 10.00

2. 9 10 10 10 10 10 9 10 10 10 10 10 9.83 0.39 10.00

3. 9 10 9 9 10 9 10 9 10 9 9 10 9.42 0.51 9.00

4. 9 10 9 9 10 10 10 10 10 9 9 10 9.58 0.51 10.00

5. 8 9 9 8 9 8 10 9 9 10 9 10 9.00 0.74 9.00

6. 8 9 9 9 9 8 10 9 9 10 10 10 9.17 0.72   9.00

7. 9 9 9 9 9 9 9 9 9 10 9 10 9.17 0.39 9.00

8. 9 10 9 9 9 9 10 9 9 10 9 10 9.33 0.49 9.00

Total: 8.75 9.63 9.13 9.13 9.50 9.13 9.63 9.38 9.50 9.75 9.25 10.00 9.40 0.59 9.44

9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

11. 9 9 9 10 9 9 10 9 10 9 9 10 9.33 0.49 9.00

12. 10 10 9 10 10 10 10 10 10 10 9 10 9.83 0.39 10.00

Total: 9.75 9.75 9.50 10.00 9.75 9.75 10.00 9.75 10.00 9.75 9.50 10.00 9.79 0.41 9.75

Instructor  13. 9 9 8 9 9 9 8 9 9 9 8 9 8.75 0.45   9.00

14. 10 9 10 10 9 10 9 10 9 9 9 10 9.50 0.52   9.50

15. 9 9 9 10 10 9 9 10 9 10 9 10 9.42 0.51 9.00

16. 8 9 9 8 9 9 8 9 9 9 8 9 8.67 0.49 9.00

17. 9 9 10 10 9 10 9 10 9 9 9 10 9.42 0.51 9.00

18. 9 9 10 10 10 10 10 10 9 10 9 10 9.67 0.49 10.00

19. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45   10.00

20. 10 10 10 10 10 10 10 10 9 10 10 10 9.92 0.29 10.00

Total: 9.13 9.13 9.50 9.63 9.50 9.63 9.13 9.75 9.00 9.50 9.00 9.75 9.39 0.62   9.50

21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

22. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45   10.00

23. 9 9 9 9 9 9 9 10 9 10 10 10 9.33 0.49 9.00

24. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45   10.00

Total: 9.25 9.25 9.75 9.75 9.75 9.75 9.75 10.00 9.25 10.00 10.00 10.00 9.71 0.46   9.75

25. 9 9 9 10 10 10 10 10 9 10 10 10 9.67 0.49 10.00

26. 2 2 2 2 2 4 2 2 2 1 2 1 2.00 0.74 2.00

Total Course Score: 9.58 0.58 10.00

<Course>, <Location> <Date>

Note: Actual total = 12. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Note: A blank in the table means that the respondent did not answer the question.

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MD591SMB SHLTRANSFORMTM Page 19

Total Session Score Average — Course 1, Session 2, Training Center — March 2

RRP 9.71

Instructor 9.39

Facilities 9.79

Content 9.40

Total Score Average 9.58

Total Score Deviation 0.58

12

Median

Content 9.44

Facilities 9.75

Instructor 9.50RRP 9.75

Standard Deviation

Content 0.59

Facilities 0.41

Instructor 0.62

RRP 0.46

Background Information

Job titles: coordinators, specialists

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>

2 less than 1 10 1-3 4-6 7-9 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

2. Excellent 8 Good 2 Average Adequate Poor Null

Did the participant receive the course outline before attending this session? Majority = yes

12 Yes No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

12 Yes No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

12 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes

Yes No 12 N/A

Population #Respondents

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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MD591SMB SHLTRANSFORMTM Page 20

Comments — Course 1 Session 2, Training Center — March 2

Course Content: Some of the simulations were confusing and I could not finish in the time allotted.

Course Facilities: Need better ventilation. The room is stuffy by the afternoon.

Instructor: The instructor was late two days. On those two days the instructor had to take time to organize his notes which made us start

even later. On the days the instructor was late, we had difficulty getting into the course, but the instructor finally did get us

motivated.

Resource Person: The resource person failed to get back to me on a question.

What would you have done or what do you feel you needed that could have facilitated the learning process?

The instructor needs to be on time and ready to go! Put better ventilation in the room.

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Participants' Questionnaires — Course 1, Session 3, Training Center — March 9

Instructor name: Penelope Plum

Resource person: Melissa Mustard

Total of Respondents: 11 (1 did not respond.)

Questions    P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   A  v  e  r  a  g  e

   S   t  n   d .

   D  e  v   i  a   t   i  o  n

   M  e   d   i  a  n

1. 9 10 9 9 10 10 9 10 9 9 10 9.45 0.52   9.00

2. 10 10 9 10 10 10 9 10 10 10 10 9.82 0.40   10.00

3. 9 9 9 9 10 9 10 10 10 9 10 9.45 0.52   9.00

4. 9 10 9 10 10 10 9 10 10 9 10 9.64 0.50   10.00

5. 9 10 9 10 10 10 9 10 9 10 10 9.64 0.50   10.00

6. 9 10 9 10 10 10 9 10 9 10 10 9.64 0.50   10.00

7. 9 10 9 10 10 10 9 10 10 10 10 9.73 0.47   10.00

8. 9 10 9 10 10 10 9 10 10 10 10 9.73 0.47   10.00

Total: 9.13 9.88 9.00 9.75 10.00 9.88 9.13 10.00 9.63 9.63 10.00 9.64 0.48   9.75

9. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

10. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

11. 9 10 10 10 10 10 10 9 10 10 10 9.82 0.40   10.00

12. 9 10 10 10 10 10 10 10 10 10 10 9.91 0.30   10.00

Total: 9.50 10.00 10.00 10.00 10.00 10.00 10.00 9.75 10.00 10.00 10.00 9.93 0.25   10.00

Instructor  13. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

14. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47   10.00

15. 9 10 9 10 10 10 10 10 9 10 10 9.73 0.47   10.00

16. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47   10.00

17. 9 10 10 10 10 10 9 10 10 10 10 9.82 0.40   10.00

18. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47   10.00

19. 9 9 9 10 10 10 9 10 9 10 10 9.55 0.52   10.00

20. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47   10.00

Total: 9.13 9.88 9.75 10.00 10.00 10.00 9.25 10.00 9.25 10.00 10.00 9.75 0.44 10.00

21. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

22. 8 9 9 10 10 10 9 9 10 10 10 9.45 0.69 10.00

23. 8 9 10 10 10 10 9 9 10 10 10 9.55 0.69 10.00

24. 8 9 10 10 10 10 9 9 10 10 10 9.55 0.69 10.00

Total: 8.50 9.25 9.75 10.00 10.00 10.00 9.25 9.25 10.00 10.00 10.00 9.64 0.61 10.00

25. 9 9 10 10 10 10 10 9 10 10 10 9.73 0.47   10.00

26. 2 1 1 2 2 1 2 2 2 1 1 1.55 0.52   2.00

Total Course Score: 9.75 0.47 10.00

Note: Actual total = #. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Note: A blank in the table means that the respondent did not answer the question.

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Total Session Score Average — Course 1, Session 3 Training Center — March 9

RRP 9.64

Instructor 9.75

Facilities 9.93

Content 9.64

Total Score Average 9.75

Total Score Deviation 0.47

11

Median

Content 9.75

Facilities 10.00

Instructor 10.00RRP 10.00

Standard Deviation

Content 0.48

Facilities 0.25

Instructor 0.44

RRP 0.61

Background Information

Job titles: Coordinators, Specialists

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>

1 less than 1 9 1-3 1 4-6 7-9 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

2 Excellent 8 Good 1 Average Adequate Poor Null

Did the participant receive the course outline before attending this session? Majority = yes

11 Yes No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

11 Yes No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

11 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes

Yes No 11 N/A

Population #Respondents

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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MD591SMB SHL TRANSFORMTM Page 23

Comments — Course 1, Session 3, Training Center — March 9

Course Content: Some of the simulations were hard to follow and I didn't finish in time.

Course Facilities: The fan in the room cooled the temperature down, but it was very noisy.

Instructor:

Resource Person: The resource person could not answer one of my questions and never did get back to me.

What would you have done or what do you feel you needed that could have facilitated the learning process?

Make the simulations easier to follow. Ensure the resource person gets the answer to questions she is asked

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Course 2 Consolidation

MD591SMB SHL TRANSFORMTM Page 24

Participants' Questionnaires — Course 2, Report Processing

# of occasions course was conducted: 3

Total number of respondents: 36

Questions    C  o  u  r  s  e   2 ,   S  e  s  s   i  o  n   1  –   M  a  r  c

   h   9

   C  o  u  r  s  e   2 ,   S  e  s  s   i  o  n   2  –   M  a  r  c

   h   9

   C  o  u  r  s  e   2 ,   S  e  s  s   i  o  n   3  –   M  a  r  c

   h   1   6

   A  v  e  r  a  g  e   f  o  r   A   l   l   3   S  e  s  s   i  o  n

  s

   S   t  n   d .

   D  e  v .

   f  o  r   A   l   l   3   S  e  s  s   i

  o  n  s

   M  e   d   i  a  n   f  o  r   A   l   l   3   S  e  s  s   i  o  n  s

1. 9.33 9.50 9.75 9.53 0.61 10.00  

2. 9.75 9.75 9.92 9.81 0.47 10.00  

3. 9.50 9.67 9.75 9.64 0.72 10.00  

4. 9.58 9.58 9.83 9.67 0.68 10.00  5. 9.50 9.42 9.58 9.50 0.81 10.00  

6. 9.50 9.42 9.58 9.50 0.81 10.00  

7. 9.50 9.58 9.67 9.58 0.65 10.00  

8. 9.58 9.67 9.67 9.64 0.59 10.00  

Total: 9.53 9.57 9.72 9.61 0.67 10.00  

9. 10.00 10.00 10.00 10.00 0.00 10.00  

10. 10.00 10.00 10.00 10.00 0.00 10.00  

11. 9.50 9.75 9.33 9.53 0.51 10.00  

12. 9.67 9.75 9.33 9.58 0.50 10.00  

Total: 9.79 9.88 9.67 9.78 0.42 10.00  

Instructor  13. 9.00 10.00 10.00 9.67 0.48 10.00  

14. 9.75 9.67 9.75 9.72 0.45 10.00  

15. 9.75 9.67 9.75 9.72 0.45 10.00  

16. 9.67 9.83 9.67 9.72 0.45 10.00  

17. 9.58 9.58 9.58 9.58 0.73 10.00  

18. 9.75 9.67 9.50 9.64 0.68 10.00  

19. 9.75 9.67 9.58 9.67 0.72 10.00  

20. 9.92 9.75 9.92 9.86 0.35 10.00  

Total: 9.65 9.73 9.72 9.70 0.56 10.00  

21. 10.00 10.00 10.00 10.00 0.00 10.00  

22. 9.83 8.83 9.67 9.44 0.65 10.00  23. 9.92 9.67 9.83 9.81 0.40 10.00  

24. 9.92 9.75 9.83 9.83 0.38 10.00  

Total: 9.92 9.56 9.83 9.77 0.47 10.00  

25. 9.58 9.58 9.58 9.58 0.65 10.00  

26. 1.42 1.67 1.67 1.58 0.77 1.00  

Note: Actual total = #. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Instructions for more

than 3 sessions per course:

1) Copy sessions sheetand rename

2) Update contents of copied sessions sheet tomatch new session,being sure to changethe cell references for the graph from the oldsheet to the new sheet.

3) Complete formulas incells in courseconsolidation sheet insame manner as for Courses 1, 2, 3,referencing the newsheet(s). Be sure to addthe new sheetreferences to F3,K:5:M36, and the cells inthe backgroundinformation data fields.

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Course 2 Consolidation

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Total: 9.69 0.57 10.00  

Total Course Score Average — Course 2, Report Processing

RRP 9.77

Instructor 9.70

Facilities 9.78

Content 9.61

Total Score Average 9.69

Total Score Deviation 0.57

36

MedianContent 10.00

Facilities 10.00

Instructor 10.00

RRP 10.00

Standard DeviationContent 0.67

Facilities 0.42

Instructor 0.56

RRP 0.47

Background Information

Job titles: Managers, Supervisors, Coordinators, Specialists

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>3 less than 1 21 1-3 10 4-6 2 7-9 0 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

4 Excellent 26 Good 6 Average 0 Adequate 0 Poor 0 Null

Did the participant receive the course outline before attending this session? Majority = yes

36 Yes 0 No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

36 Yes 0 No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

36 Yes 0 No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes

0 Yes 0 No 36 N/A

Population #Respondents

Note: <# respondents answered "yes" to previous question, but replied to this question as well.>

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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Participants' Questionnaires — Course 2, Session 1, Training Center — March 9

Instructor name: Bob Brown

Resource person: Ellen White

Total of Respondents: 12

Questions    P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   A  v  e  r  a  g  e

   S   t  n   d .

   D  e  v   i  a   t   i  o  n

   M  e   d   i  a  n

1. 10 8 9 10 10 9 9 10 10 9 9 9 9.33 0.65   9.00

2. 10 9 10 10 10 9 9 10 10 10 10 10 9.75 0.45   10.00

3. 10 8 10 10 10 9 8 10 10 9 10 10 9.50 0.80   10.00

4. 10 8 10 10 10 9 9 10 10 9 10 10 9.58 0.67   10.00

5. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67   10.00

6. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67   10.00

7. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67   10.00

8. 9 8 10 10 10 9 9 10 10 10 10 10 9.58 0.67   10.00

Total: 9.50 8.13 9.88 10.00 10.00 9.00 8.88 10.00 10.00 9.25 9.88 9.88 9.53 0.65   9.88

9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

11. 9 10 9 9 10 10 9 10 9 10 9 10 9.50 0.52   9.50

12. 9 10 9 9 10 10 9 10 10 10 10 10 9.67 0.49 10.00

Total: 9.50 10.00 9.50 9.50 10.00 10.00 9.50 10.00 9.75 10.00 9.75 10.00 9.79 0.41 9.88

Instructor  13. 9 9 9 9 9 9 9 9 9 9 9 9 9.00 0.00   9.00

14. 9 10 10 9 9 10 10 10 10 10 10 10 9.75 0.45   10.00

15. 9 10 10 10 10 9 10 10 9 10 10 10 9.75 0.45   10.00

16. 9 10 10 10 10 9 9 10 9 10 10 10 9.67 0.49 10.00

17. 9 8 10 10 10 9 10 10 9 10 10 10 9.58 0.67   10.00

18. 10 9 10 10 10 9 10 10 9 10 10 10 9.75 0.45   10.00

19. 10 8 10 10 10 9 10 10 10 10 10 10 9.75 0.62   10.00

20. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00

Total: 9.38 9.13 9.88 9.75 9.75 9.25 9.75 9.88 9.38 9.88 9.88 9.88 9.65 0.52   9.75

21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

22. 10 9 10 10 10 9 10 10 10 10 10 10 9.83 0.39 10.00

23. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00

24. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00

Total: 10.00 9.25 10.00 10.00 10.00 9.75 10.00 10.00 10.00 10.00 10.00 10.00 9.92 0.28   10.00

25. 10 8 10 10 10 9 9 10 10 9 10 10 9.58 0.67   10.00

26. 1 2 1 1 1 2 2 2 2 1 1 1 1.42 0.51 1.00

Total Course Score: 9.67 0.54 10.00

Note: Actual total = #. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Note: A blank in the table means that the respondent did not answer the question.

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Total Session Score Average — Course 2, Session 1, Training Center — March 9

RRP 9.92

Instructor 9.65

Facilities 9.79

Content 9.53

Total Score Average 9.67

Total Score Deviation 0.54

12

Median

Content 9.88

Facilities 9.88

Instructor 9.75RRP 10.00

Standard Deviation

Content 0.65

Facilities 0.41

Instructor 0.52

RRP 0.28

Background Information

Job titles: Managers, Supervisors

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>

less than 1 1 1-3 9 4-6 2 7-9 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

Excellent 9 Good 3 Average Adequate Poor Null

Did the participant receive the course outline before attending this session? Majority = yes

12 Yes No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes

12 Yes No

Did the participant complete the Introduction Course in conjunction with this course? Even distribution

12 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes

Yes No 12 N/A

Population #Respondents

Note: <# respondents answered "yes" to previous question, but replied to this question as well.>

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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Comments — Course 2 Session 1 Training Center March 9

Course Content: The simulations need to be easier to follow. I get lost and then I don't have time to finish.

I found this course difficult to follow.

Course Facilities: The fan in the room was distracting when I was trying to concentrate.

Instructor: The instructor was late one day. We waited for 20 minutes. The afternoon of day 3 was so boring I had a hard time staying

awake. The instructor didn't get back to me on one of my questions until I asked again the next day.

Resource Person: The resource person failed to get back to me on a question.

What would you have done or what do you feel you needed that could have facilitated the learning process?

The instructor needs to be on time. The simulations need to be easier to understand.

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Participants' Questionnaires — Course 2, Session 2, Training Center — March 16

Instructor name: Penelope Plum

Resource person: Melissa Mustard

Total of Respondents: 12

Questions    P  a  r   t   i  c   i  p  a  n   t   1

   P  a  r   t   i  c   i  p  a  n   t   2

   P  a  r   t   i  c   i  p  a  n   t   3

   P  a  r   t   i  c   i  p  a  n   t   4

   P  a  r   t   i  c   i  p  a  n   t   5

   P  a  r   t   i  c   i  p  a  n   t   6

   P  a  r   t   i  c   i  p  a  n   t   7

   P  a  r   t   i  c   i  p  a  n   t   8

   P  a  r   t   i  c   i  p  a  n   t   9

   P  a  r   t   i  c   i  p  a  n   t   1   0

   P  a  r   t   i  c   i  p  a  n   t   1   1

   P  a  r   t   i  c   i  p  a  n   t   1   2

   A  v  e  r  a  g  e

   S   t  n   d .

   D  e  v   i  a   t   i  o  n

   M  e   d   i  a  n

1. 9 9 10 10 10 9 10 8 10 10 9 10 9.50 0.67   10.00

2. 10 10 10 10 10 9 10 8 10 10 10 10 9.75 0.62   10.00

3. 10 10 10 10 10 9 10 7 10 10 10 10 9.67 0.89 10.00

4. 10 9 10 10 10 9 10 7 10 10 10 10 9.58 0.90   10.00

5. 9 9 10 10 10 8 10 7 10 10 10 10 9.42 1.00   10.00

6. 9 9 10 10 10 8 10 7 10 10 10 10 9.42 1.00   10.00

7. 9 9 10 10 10 9 10 8 10 10 10 10 9.58 0.67   10.00

8. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00

Total: 9.38 9.25 10.00 10.00 10.00 8.75 10.00 7.63 10.00 10.00 9.88 10.00 9.57 0.78   10.00

9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

11. 9 10 10 9 10 10 10 9 10 10 10 10 9.75 0.45   10.00

12. 9 10 10 9 10 10 10 9 10 10 10 10 9.75 0.45   10.00

Total: 9.50 10.00 10.00 9.50 10.00 10.00 10.00 9.50 10.00 10.00 10.00 10.00 9.88 0.33 10.00

Instructor  13. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

14. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00

15. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00

16. 10 10 10 10 10 9 10 9 10 10 10 10 9.83 0.39 10.00

17. 10 10 10 9 10 9 10 7 10 10 10 10 9.58 0.90   10.00

18. 10 10 10 9 10 9 10 8 10 10 10 10 9.67 0.65   10.00

19. 9 10 10 9 10 10 10 8 10 10 10 10 9.67 0.65   10.00

20. 10 10 10 9 10 9 10 9 10 10 10 10 9.75 0.45   10.00

Total: 9.63 9.75 10.00 9.50 10.00 9.25 10.00 8.63 10.00 10.00 10.00 10.00 9.73 0.55   10.00

21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00   10.00

22. 9 9 8 9 9 8 9 8 9 9 10 9 8.83 0.58   9.00

23. 10 10 9 10 10 10 9 9 9 10 10 10 9.67 0.49 10.00

24. 10 10 9 10 10 10 10 9 9 10 10 10 9.75 0.45   10.00

Total: 9.75 9.75 9.00 9.75 9.75 9.50 9.50 9.00 9.25 9.75 10.00 9.75 9.56 0.62   9.75

25. 9 9 10 10 10 9 10 8 10 10 10 10 9.58 0.67   10.00

26. 2 2 1 1 1 2 1 4 1 1 2 2 1.67 0.89 1.50

Total Course Score: 9.67 0.63 10.00

Note: Actual total = #. <Note how many did not return a questionnaire>

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Note: A blank in the table means that the respondent did not answer the question.

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Total Session Score Average — Course 2, Session 2, Training Center — March 16

RRP 9.56

Instructor 9.73

Facilities 9.88

Content 9.57

Total Score Average 9.67

Total Score Deviation 0.63

12

Median

Content 10.00

Facilities 10.00

Instructor 10.00RRP 9.75

Standard Deviation

Content 0.78

Facilities 0.33

Instructor 0.55

RRP 0.62

Background Information

Job titles: Coordinators, Specialists

How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>

2 less than 1 10 1-3 4-6 7-9 10 or more

How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>

2. Excellent 8 Good 2 Average Adequate Poor Null

Did the participant receive the course outline before attending this session? Majority = yes

12 Yes No

Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes12 Yes No

Did the participant complete the Introduction Course in conjunction with this course? Majority = yes

12 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority =

Yes No 12 N/A yes

Population #Respondents

Note: <# respondents answered "yes" to previous question, but replied to this question as well.>

RRP

Instructor 

Facilities

Content

0 1 2 3 4 5 6 7 8 9 10

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Comments — Course 2, Session2 Training Center March 16

Course Content: I was lost a lot of the time. I found the simulation confusing.

Course Facilities: I sat right next to the fan, which was very noisy.

Instructor: I was not motivated because I was so lost. I tried my best.

Resource Person: The resource person seemed to be learning this area, but did follow up on questions asked that she

couldn't answer.

What would you have done or what do you feel you needed that could have facilitated the learning process?

Make the simulations easier to follow. Make the material easier to follow.

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Participants' Questionnaires — Course 2, Session 3, Training Center — Marc

Instructor name: Bob Brown

Resource person: Ellen White

Total of Respondents: 12

Questions Participant 1 Participant 2 Participant 3 Participant 4 Participant 5 Participant 6 Participant 7 Participant 8

1. 10 9 10 10 10 9 10 10

2. 10 9 10 10 10 10 10 10

3. 10 9 10 10 10 9 10 10

4. 10 9 10 10 10 9 10 10

5. 10 8 10 10 10 9 10 10

6. 10 8 10 10 10 9 10 10

7. 10 8 10 10 10 9 10 10

8. 10 8 10 10 10 9 10 10

Total: 10.00 8.50 10.00 10.00 10.00 9.13 10.00 10.00

9. 10 10 10 10 10 10 10 10

10. 10 10 10 10 10 10 10 10

11. 9 9 10 9 9 10 9 9

12. 9 9 10 9 9 10 9 9

Total: 9.50 9.50 10.00 9.50 9.50 10.00 9.50 9.50

Instructor  13. 10 10 10 10 10 10 10 10

14. 9 9 10 10 10 10 10 10

15. 10 9 10 10 10 9 10 10

16. 9 9 10 10 10 9 10 10

17. 9 8 10 10 10 9 10 10

18. 9 7 10 10 10 9 10 10

19. 9 7 10 10 10 9 10 10

20. 10 9 10 10 10 10 10 10

Total: 9.38 8.50 10.00 10.00 10.00 9.38 10.00 10.00

21. 10 10 10 10 10 10 10 10

22. 9 9 10 10 10 10 10 9

23. 10 9 10 10 10 10 10 9

24. 10 9 10 10 10 10 10 9

Total: 9.75 9.25 10.00 10.00 10.00 10.00 10.00 9.25

25. 9 8 10 10 10 10 10 9

26. 2 4 2 2 1 1 2 1

Total Session Score Average — Course 2, Session 3, Training Center — March 16

Note: Actual total = #. <Note how many did

CourseContent

CourseFacilities

ResourcePerson

OverallTrain. Exp.

Note: A blank in the table means that the respondent did not answer the question.

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RRP 9.83

Instructor 9.72

Facilities 9.67

Content 9.72

Total Score Average 9.73

Total Score Deviation 0.54

12

Median

Content 10.00

Facilities 9.50

Instructor 10.00

RRP 10.00

Standard Deviation

Content 0.57Facilities 0.48

Instructor 0.59

RRP 0.38

Background Information

Job titles:

How many years has the participant been employed in this position? <High-low,

1 less than 1 10 1-3 1 4-6

How did the participant rate his/her level of computer literacy? <High-low, majority, media

2 Excellent 9 Good 1 Average

Did the participant receive the course outline before attending this session?

12 Yes No

Was the participant aware of the changes in policies and procedures in his/her job?

12 Yes No

Did the participant complete the Introduction Course in conjunction with this course?

12 Yes No

If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date?

Yes No 12 N/A

Comments — Course 2, Session 3, Training Center - March 16

Course Content: The course simulations were a little bit confusing.

Population #Respondents

Note: <# respondents answered "yes" to previous question, but replied to this question as well.>

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Course Facilities: The ventilation was very poor.

Instructor: Some of the material was very boring. It was not the instructor's fault, but it was not very motivating.

The instructor failed to answer a question I thought was very important.

Resource Person:

What would you have done or what do you feel you needed that could have facilitated the learning process?

Make the simulations easier to follow. Improve the ventilation.  

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16

Participant 9 Participant 10 Participant 11 Participant 12 Average Stnd. Deviation Median

10 10 9 10 9.75 0.45   10.00 

10 10 10 10 9.92 0.29 10.00 

10 10 9 10 9.75 0.45   10.00 

10 10 10 10 9.83 0.39 10.00 

10 10 8 10 9.58 0.79 10.00 

10 10 8 10 9.58 0.79 10.00 

10 10 9 10 9.67 0.65   10.00 

10 10 9 10 9.67 0.65   10.00 

10.00 10.00 9.00 10.00 9.72 0.57   10.00 

10 10 10 10 10.00 0.00   10.00 

10 10 10 10 10.00 0.00   10.00 

10 10 9 9 9.33 0.49 9.00 

10 10 9 9 9.33 0.49 9.00 

10.00 10.00 9.50 9.50 9.67 0.48   9.50 

10 10 10 10 10.00 0.00   10.00 

10 10 9 10 9.75 0.45   10.00 

10 10 9 10 9.75 0.45   10.00 

10 10 9 10 9.67 0.49 10.00 

10 10 9 10 9.58 0.67   10.00 

10 10 9 10 9.50 0.90   10.00 

10 10 10 10 9.58 0.90   10.00 

10 10 10 10 9.92 0.29 10.00 

10.00 10.00 9.38 10.00 9.72 0.59 10.00 

10 10 10 10 10.00 0.00   10.00 

10 10 9 10 9.67 0.49 10.00 

10 10 10 10 9.83 0.39 10.00 

10 10 10 10 9.83 0.39 10.00 

10.00 10.00 9.75 10.00 9.83 0.38   10.00 

10 10 9 10 9.58 0.67   10.00 

1 1 1 2 1.67 0.89 1.50 

Total Course Score: 9.73 0.54 10.00  

not return a questionnaire>

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ajority, median, etc. as appropriate>

7-9 10 or more

n, etc. as appropriate>

Adequate Poor Null

Majority = yes

Majority = yes

Majority = yes

Majority = yes

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