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8/14/2019 Participants Questionnaires Sample
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MD591SMB SHL TRANSFORMTM Page 1
Participants' Questionnaires — Course 1, Case ProcessingNote: This is a complex spreadsheet. To display properly, export file to its native format.
Number of occasions course was conducted: 3
Total number of respondents: 35
<Course1, Session 1> <Course1, Session
Q u e s t i o n s
P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
P a r t i c i p a n t 1 3
P a r t i c i p a n t 1 4
P a r t i c i p a n t 1 5
P a r t i c i p a n t 1 6
1. 9 7 10 10 10 8 10 10 10 9 10 9 9 10 9
2. 10 8 10 9 8 9 10 10 10 9 10 9 9 10 10
3. 9 5 10 8 9 8 10 9 9 9 9 9 9 10 9
4. 7 6 9 7 8 5 10 9 8 8 9 8 9 10 9
5. 9 7 9 8 9 7 10 8 9 9 10 9 8 9 96. 9 7 9 9 9 6 10 8 9 8 9 8 8 9 9
7. 9 7 10 10 10 8 10 9 10 9 10 9 9 9 9
8. 9 7 10 10 10 8 10 9 10 9 10 9 9 10 9
Total: 8.88 6.75 9.63 8.88 9.13 7.38 10.00 9.00 9.38 8.75 9.63 8.75 8.75 9.63 9.13 9.
9. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10
10. 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10
11. 9 8 9 8 8 7 10 9 8 9 7 9 9 9 9
12. 9 9 10 10 9 10 10 10 9 10 9 10 10 10 9
Total: 9.50 9.00 9.75 9.50 9.25 9.25 10.00 9.75 9.25 9.75 9.00 9.75 9.75 9.75 9.50 10.
Instructor 13. 10 10 10 10 10 10 10 10 10 10 10 10 9 9 814. 9 9 9 10 10 9 10 9 10 9 10 9 10 9 10
15. 9 8 10 9 9 9 10 10 9 9 9 9 9 9 9
16. 10 9 10 10 9 9 10 9 10 9 10 9 8 9 9
17. 9 8 9 10 9 9 10 9 10 9 10 10 9 9 10
18. 9 8 9 9 9 9 10 9 9 9 10 9 9 9 10
19. 8 7 8 8 9 8 10 9 8 7 9 8 9 9 10
20. 10 9 10 10 10 10 10 10 10 10 10 10 10 10 10
Total: 9.25 8.50 9.38 9.50 9.38 9.13 10.00 9.38 9.50 9.00 9.75 9.25 9.13 9.13 9.50 9.
21. 9 8 9 9 9 9 10 9 9 9 9 9 10 10 10
22. 9 8 9 8 8 9 10 9 8 8 9 8 9 9 10
23. 7 6 8 7 8 8 10 8 8 8 8 8 9 9 924. 8 7 8 8 8 8 10 7 8 8 7 8 9 9 10
Total: 8.25 7.25 8.50 8.00 8.25 8.50 10.00 8.25 8.25 8.25 8.25 8.25 9.25 9.25 9.75 9.
25. 8 7 8 8 8 9 10 9 10 9 8 8 9 9 9
26. 2 4 1 2 2 1 2 4 2 1 1 1 2 2 2
Participants' Questionnaires — Course 2, Report Processing
Note: A blank inthe table meansthe respondentdid not answer the question.
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Clear any cells that are empty in the referencedOtherwise, it will calculate using 0 instead of sk
Add references for any new courses.
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MD591SMB SHL TRANSFORMTM Page 2
<Course1, Session 3>
P a r t i c i p a n t 1 7
P a r t i c i p a n t 1 8
P a r t i c i p a n t 1 9
P a r t i c i p a n t 2 0
P a r t i c i p a n t 2 1
P a r t i c i p a n t 2 2
P a r t i c i p a n t 2 3
P a r t i c i p a n t 2 4
P a r t i c i p a n t 2 5
P a r t i c i p a n t 2 6
P a r t i c i p a n t 2 7
P a r t i c i p a n t 2 8
P a r t i c i p a n t 2 9
P a r t i c i p a n t 3 0
P a r t i c i p a n t 3 1
P a r t i c i p a n t 3 2
P a r t i c i p a n t 3 3
P a r t i c i p a n t 3 4
P a r t i c i p a n t 3 5
10 10 9 10 10 10 9 10 9 10 9 9 10 10 9 10 9 9 1
10 10 9 10 10 10 10 10 10 10 9 10 10 10 9 10 10 10 1
10 9 10 9 10 9 9 10 9 9 9 9 10 9 10 10 10 9 1
10 10 10 10 10 9 9 10 9 10 9 10 10 10 9 10 10 9 1
9 8 10 9 9 10 9 10 9 10 9 10 10 10 9 10 9 10 19 8 10 9 9 10 10 10 9 10 9 10 10 10 9 10 9 10 1
9 9 9 9 9 10 9 10 9 10 9 10 10 10 9 10 10 10 1
9 9 10 9 9 10 9 10 9 10 9 10 10 10 9 10 10 10 1
9.50 9.13 9.63 9.38 9.50 9.75 9.25 10.00 9.13 9.88 9.00 9.75 10.00 9.88 9.13 10.00 9.63 9.63 10.0
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
9 9 10 9 10 9 9 10 9 10 10 10 10 10 10 9 10 10 1
10 10 10 10 10 10 9 10 9 10 10 10 10 10 10 10 10 10 1
9.75 9.75 10.00 9.75 10.00 9.75 9.50 10.00 9.50 10.00 10.00 10.00 10.00 10.00 10.00 9.75 10.00 10.00 10.0
9 9 8 9 9 9 8 9 10 10 10 10 10 10 10 10 10 10 19 10 9 10 9 9 9 10 9 10 10 10 10 10 9 10 9 10 1
10 9 9 10 9 10 9 10 9 10 9 10 10 10 10 10 9 10 1
9 9 8 9 9 9 8 9 9 10 10 10 10 10 9 10 9 10 1
9 10 9 10 9 9 9 10 9 10 10 10 10 10 9 10 10 10 1
10 10 10 10 9 10 9 10 9 10 10 10 10 10 9 10 9 10 1
10 10 10 10 9 10 10 10 9 9 9 10 10 10 9 10 9 10 1
10 10 10 10 9 10 10 10 9 10 10 10 10 10 9 10 9 10 1
9.50 9.63 9.13 9.75 9.00 9.50 9.00 9.75 9.13 9.88 9.75 10.00 10.00 10.00 9.25 10.00 9.25 10.00 10.0
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
10 10 10 10 9 10 10 10 8 9 9 10 10 10 9 9 10 10 1
9 9 9 10 9 10 10 10 8 9 10 10 10 10 9 9 10 10 110 10 10 10 9 10 10 10 8 9 10 10 10 10 9 9 10 10 1
9.75 9.75 9.75 10.00 9.25 10.00 10.00 10.00 8.50 9.25 9.75 10.00 10.00 10.00 9.25 9.25 10.00 10.00 10.0
10 10 10 10 9 10 10 10 9 9 10 10 10 10 10 9 10 10 1
2 4 2 2 2 1 2 1 2 1 1 2 2 1 2 2 2 1
orksheet(s).ping that cell.
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MD591SMB SHL TRANSFORMTM Page 3
P a r t i c i p a n t 3 6
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MD591SMB SHL TRANSFORMTM Page 4
Number of occasions course was conducted: 3
Total number of respondents: 36
<Course2, Session 1> <Course2, Se
Q u e s t i o n s
P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
P a r t i c i p a n t 1 3
P a r t i c i p a n t 1 4
P a r t i c i p a n t 1 5
1. 10 8 9 10 10 9 9 10 10 9 9 9 9 9
2. 10 9 10 10 10 9 9 10 10 10 10 10 10 10
3. 10 8 10 10 10 9 8 10 10 9 10 10 10 10
4. 10 8 10 10 10 9 9 10 10 9 10 10 10 9
5. 9 8 10 10 10 9 9 10 10 9 10 10 9 9
6. 9 8 10 10 10 9 9 10 10 9 10 10 9 9
7. 9 8 10 10 10 9 9 10 10 9 10 10 9 9
8. 9 8 10 10 10 9 9 10 10 10 10 10 9 9
Total: 9.50 8.13 9.88 10.00 10.00 9.00 8.88 10.00 10.00 9.25 9.88 9.88 9.38 9.25 10.
9. 10 10 10 10 10 10 10 10 10 10 10 10 10 10
10. 10 10 10 10 10 10 10 10 10 10 10 10 10 10
11. 9 10 9 9 10 10 9 10 9 10 9 10 9 10
12. 9 10 9 9 10 10 9 10 10 10 10 10 9 10
Total: 9.50 10.00 9.50 9.50 10.00 10.00 9.50 10.00 9.75 10.00 9.75 10.00 9.50 10.00 10.
Instructor 13. 9 9 9 9 9 9 9 9 9 9 9 9 10 10
14. 9 10 10 9 9 10 10 10 10 10 10 10 9 9
15. 9 10 10 10 10 9 10 10 9 10 10 10 9 9
16. 9 10 10 10 10 9 9 10 9 10 10 10 10 10
17. 9 8 10 10 10 9 10 10 9 10 10 10 10 10
18. 10 9 10 10 10 9 10 10 9 10 10 10 10 10
19. 10 8 10 10 10 9 10 10 10 10 10 10 9 10
20. 10 9 10 10 10 10 10 10 10 10 10 10 10 10
Total: 9.38 9.13 9.88 9.75 9.75 9.25 9.75 9.88 9.38 9.88 9.88 9.88 9.63 9.75 10.
21. 10 10 10 10 10 10 10 10 10 10 10 10 10 10
22. 10 9 10 10 10 9 10 10 10 10 10 10 9 9
23. 10 9 10 10 10 10 10 10 10 10 10 10 10 10
24. 10 9 10 10 10 10 10 10 10 10 10 10 10 10
Total: 10.00 9.25 10.00 10.00 10.00 9.75 10.00 10.00 10.00 10.00 10.00 10.00 9.75 9.75 9.
25. 10 8 10 10 10 9 9 10 10 9 10 10 9 9
26. 1 2 1 1 1 2 2 2 2 1 1 1 2 2
Total Respondents = 35
Distribution of Question 25 Results for Course1 Abstentions = 1
Note: A blank in
the table meansthe respondentdid not answer the question.
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
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MD591SMB SHL TRANSFORMTM Page 5
ion 2> <Course2, Session 3>
P a r t i c i p a n t 1 6
P a r t i c i p a n t 1 7
P a r t i c i p a n t 1 8
P a r t i c i p a n t 1 9
P a r t i c i p a n t 2 0
P a r t i c i p a n t 2 1
P a r t i c i p a n t 2 2
P a r t i c i p a n t 2 3
P a r t i c i p a n t 2 4
P a r t i c i p a n t 2 5
P a r t i c i p a n t 2 6
P a r t i c i p a n t 2 7
P a r t i c i p a n t 2 8
P a r t i c i p a n t 2 9
P a r t i c i p a n t 3 0
P a r t i c i p a n t 3 1
P a r t i c i p a n t 3 2
P a r t i c i p a n t 3 3
P a r t i c i p a n t 3 4
10 10 9 10 8 10 10 9 10 10 9 10 10 10 9 10 10 10 1
10 10 9 10 8 10 10 10 10 10 9 10 10 10 10 10 10 10 1
10 10 9 10 7 10 10 10 10 10 9 10 10 10 9 10 10 10 1
10 10 9 10 7 10 10 10 10 10 9 10 10 10 9 10 10 10 1
10 10 8 10 7 10 10 10 10 10 8 10 10 10 9 10 10 10 1
10 10 8 10 7 10 10 10 10 10 8 10 10 10 9 10 10 10 1
10 10 9 10 8 10 10 10 10 10 8 10 10 10 9 10 10 10 1
10 10 9 10 9 10 10 10 10 10 8 10 10 10 9 10 10 10 1
10.00 10.00 8.75 10.00 7.63 10.00 10.00 9.88 10.00 10.00 8.50 10.00 10.00 10.00 9.13 10.00 10.00 10.00 10.0
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
9 10 10 10 9 10 10 10 10 9 9 10 9 9 10 9 9 10 1
9 10 10 10 9 10 10 10 10 9 9 10 9 9 10 9 9 10 1
9.50 10.00 10.00 10.00 9.50 10.00 10.00 10.00 10.00 9.50 9.50 10.00 9.50 9.50 10.00 9.50 9.50 10.00 10.0
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
10 10 9 10 9 10 10 10 10 9 9 10 10 10 10 10 10 10 1
10 10 9 10 9 10 10 10 10 10 9 10 10 10 9 10 10 10 1
10 10 9 10 9 10 10 10 10 9 9 10 10 10 9 10 10 10 1
9 10 9 10 7 10 10 10 10 9 8 10 10 10 9 10 10 10 1
9 10 9 10 8 10 10 10 10 9 7 10 10 10 9 10 10 10 1
9 10 10 10 8 10 10 10 10 9 7 10 10 10 9 10 10 10 1
9 10 9 10 9 10 10 10 10 10 9 10 10 10 10 10 10 10 1
9.50 10.00 9.25 10.00 8.63 10.00 10.00 10.00 10.00 9.38 8.50 10.00 10.00 10.00 9.38 10.00 10.00 10.00 10.0
10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1
9 9 8 9 8 9 9 10 9 9 9 10 10 10 10 10 9 10 1
10 10 10 9 9 9 10 10 10 10 9 10 10 10 10 10 9 10 1
10 10 10 10 9 9 10 10 10 10 9 10 10 10 10 10 9 10 1
9.75 9.75 9.50 9.50 9.00 9.25 9.75 10.00 9.75 9.75 9.25 10.00 10.00 10.00 10.00 10.00 9.25 10.00 10.0
10 10 9 10 8 10 10 10 10 9 8 10 10 10 10 10 9 10 1
1 1 2 1 4 1 1 2 2 2 4 2 2 1 1 2 1 1
Distribution of Question 26 Results for Course 1
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MD591SMB SHL TRANSFORMTM Page 6
P a r t i c i p a n t 3 5
P a r t i c i p a n t 3 6
9 10
10 10
9 10
10 10
8 10
8 10
9 10
9 10
9.00 10.00
10 10
10 10
9 9
9 9
9.50 9.50
10 10
9 10
9 10
9 10
9 10
9 10
10 10
10 10
9.38 10.00
10 10
9 10
10 10
10 10
9.75 10.00
9 10
1 2
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MD591SMB SHL TRANSFORMTM Page 7
Range 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Frequency Bin
Frequency 0 0 0 0 0 0 0 1 7 17 1 0.1
2 1.1
3 2.1
4 3.1
5 4.16 5.1
7 6.1
8 7.1
9 8.1
10 9.1
Distribution of Question 25 Results for Course 2 Total Respondents = 36
Abstentions = 0
Range 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Frequency 0 0 0 0 0 0 0 0 3 12
10% 20% 30% 40% 50% 60% 70% 80% 90%100%
0
2
4
6
8
10
12
14
16
18
F r e q u e n c y o f R e s p o n s e
10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
0
1
2
3
4
5
6
7
8
9
10
11
12
F r e q u e n c y o f R e s p o n s e
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MD591SMB SHL TRANSFORMTM Page 8
Range 1 2 3 4 Total Respondents = 35
Frequency 0 12 32 32 Abstentions = 1
Distribution of Question 26 Results for Course 2
Range 1 2 3 4 Total Respondents = 36
Frequency 0 19 34 34 Abstentions = 0
12
3
4
02.5
5
7.510
12.5
15
17.5
20
22.5
25
27.5
30
32.5
F r e q u e n c y o f R e s p o n s e
12
34
02.5
57.510
12.515
17.5
2022.5
2527.5
30
32.5
35
F r e q u e n c y o f R e s p o n s e
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Release Consolidation
MD591SMB SHL TRANSFORMTM Page 10
Participants' Questionnaires — Release 1, Courses 1 and 2
# occasions course was conducted: <Number>
Total number of respondents: 72
Questions C o u r s e 1 , # c o u r s e s
C o u r s e 2 , # c o u r s e s
C o u s e 3 , # c o u r s e s
A v e r a g e f o r A l l
S t n d .
D e v .
f o r A
l l
M e d i a n f o r A l l
1. 9.49 9.53 9.51 0.65 10.00
2. 9.66 9.81 9.73 0.53 10.00
3. 9.17 9.64 9.41 0.85 10.00
4. 9.00 9.67 9.34 1.04 10.00
5. 9.09 9.50 9.30 0.85 10.00
6. 9.06 9.50 9.28 0.90 10.00
7. 9.31 9.58 9.48 0.67 10.00 8. 9.43 9.64 9.54 0.65 10.00
Total: 9.27 9.61 9.45 0.79 10.00
9. 9.97 10.00 9.99 0.12 10.00
10. 10.00 10.00 10.00 0.00 10.00
11. 9.17 9.53 9.35 0.72 9.00
12. 9.77 9.58 9.68 0.47 10.00
Total: 9.73 9.78 9.75 0.51 10.00
Instructor 13. 9.57 9.67 9.62 0.57 10.00
14. 9.54 9.72 9.63 0.49 10.00
15. 9.43 9.72 9.58 0.53 10.00
16. 9.29 9.72 9.51 0.61 10.00
17. 9.51 9.58 9.55 0.65 10.00
18. 9.49 9.64 9.56 0.63 10.00
19. 9.17 9.67 9.42 0.86 10.00
20. 9.86 9.86 9.86 0.35 10.00
Total: 9.48 9.70 9.59 0.61 10.00
21. 9.66 10.00 9.83 0.41 10.00
22. 9.26 9.44 9.35 0.72 9.00
23. 8.89 9.81 9.35 0.91 10.00
24. 9.06 9.83 9.45 0.87 10.00
Total: 9.21 9.77 9.50 0.78 10.00
25. 9.29 9.58 9.44 0.77 10.00
26. 1.83 1.58 1.70 0.80 2.00
Total: 9.55 0.70 10.00
Note: Actual total = #. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Instructions for more than 2 courses
per release
1) Copy course-Consolid. sheet andrename; also copy and rename sessionsheet(s). Update all fields in course-Consolid. sheet,
2) Complete formulas in cells in ReleaseConsolidation sheet in same manner asfor Courses 1, and 2, referencing the newcourse-Consolid. sheet(s). Be sure to addthe new sheet references to F3 andG6:I35
3) Insert references D60,D61 andB66,E66 to Course3, etc.
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Release Consolidation
MD591SMB SHL TRANSFORMTM Page 11
Total Course Score Average — Release 1, Courses 1 and 2
RRP 9.50
Instructor 9.59
Facilities 9.75
Content 9.45
Total Score Average 9.55
Total Score Deviation 0.70
72
Median
Content 10.00
Facilities 10.00
Instructor 10.00
RRP 10.00
Standard Deviation
Content 0.79
Facilities 0.51
Instructor 0.61
RRP 0.78
Total Score Average / Training Objectives Score
1 2 Combined
Total Course Av 9.69 9.41 9.55
Training Effectiv 9.58 9.29 9.44
Question 25 Question 26
Course2 9.58 1.58
Course1 9.29 1.83
Popula-tion #Respondents
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
1
2
Column D
Combined
0 1 2 3 4 5 6 7 8 9 10
Total Course Av-erage
Training Effect-iveness Score
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Release Consolidation
MD591SMB SHL TRANSFORMTM Page 12
Combined 9.44 1.70
Question 25, Training Effectiveness Score Question 26, Exercise Completion
Course2
Course1
Row 82
Combined
0 1 2 3 4 5 6 7 8 9 10
Course2
Course1
Row 82
Combined
0 12
34
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Course 1 Consolidation
MD591SMB SHL TRANSFORMTM Page 13
Participants' Questionnaires — Course 1, Case Processing
# of occasions course was conducted: 3 Note: Actual total = #. <Note how many did not return a questionnaire>
Total number of respondents: 36
Questions C o u r s e 1 , S e s s i o n 1 – M a r c h 2
C o u r s e 1 , S e s s i o n 2 – M a r c h 2
C o u r s e 1 , S e s s i o n 3 – M a r c h 9
A v e r a g e f o r A l l 3 S e s s i o n
s
S t n d .
D e v .
f o r A l l 3 S e s s i
o n s
M e d i a n f o r A l l 3 S e s s i o n s
1. 9.33 9.67 9.45 9.49 0.70 10.00
2. 9.33 9.83 9.82 9.66 0.59 10.00
3. 8.67 9.42 9.45 9.17 0.92 9.00
4. 7.83 9.58 9.64 9.00 1.24 9.00 5. 8.67 9.00 9.64 9.09 0.85 9.00
6. 8.42 9.17 9.64 9.06 0.94 9.00
7. 9.25 9.17 9.73 9.31 0.69 10.00
8. 9.25 9.33 9.73 9.43 0.70 10.00
Total: 8.84 9.40 9.64 9.28 0.87 9.00
9. 9.92 10.00 10.00 9.97 0.17 10.00
10. 10.00 10.00 10.00 10.00 0.00 10.00
11. 8.42 9.33 9.82 9.17 0.86 9.00
12. 9.58 9.83 9.91 9.77 0.43 10.00
Total: 9.48 9.79 9.93 9.73 0.59 10.00
Instructor 13. 10.00 8.75 10.00 9.57 0.65 10.00
14. 9.42 9.50 9.73 9.54 0.51 10.00
15. 9.17 9.42 9.73 9.43 0.56 9.00
16. 9.50 8.67 9.73 9.29 0.67 9.00
17. 9.33 9.42 9.82 9.51 0.56 10.00
18. 9.08 9.67 9.73 9.49 0.56 10.00
19. 8.25 9.75 9.55 9.17 0.92 9.00
20. 9.92 9.92 9.73 9.86 0.36 10.00
Total: 9.33 9.39 9.75 9.48 0.63 10.00
21. 9.00 10.00 10.00 9.66 0.54 10.00
22. 8.58 9.75 9.45 9.26 0.78 9.00 23. 7.83 9.33 9.55 8.89 1.05 9.00
24. 7.92 9.75 9.55 9.06 1.06 9.00
Total: 8.33 9.71 9.64 9.21 0.92 9.00
25. 8.50 9.67 9.73 9.29 0.86 10.00
26. 1.92 2.00 1.55 1.83 0.82 2.00
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Instructions for morethan 3 sessions per
course:
1) Copy sessions sheetand rename
2) Update contents of copied sessions sheet tomatch new session, beingsure to change the cellreferences for the graphfrom the old sheet to thenew sheet.
3) Complete formulas in
cells in courseconsolidation sheet insame manner as for Courses 1, 2, 3,referencing the newsheet(s). Be sure to addthe new sheet referencesto B3, F3-Fn, J:5:L36, andthe cells in thebackground informationdata fields.
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Course 1 Consolidation
MD591SMB SHL TRANSFORMTM Page 14
Total: 9.41 0.78 10.00
Total Course Score Average — Course 1 - Case Processing
RRP 9.21
Instructor 9.48
Facilities 9.73
Content 9.28
Total Score Average 9.41
Total Score Deviation 0.78
36
Median
Content 9.00
Facilities 10.00
Instructor 10.00
RRP 9.00
Standard Deviation
Content 0.87
Facilities 0.59
Instructor 0.63
RRP 0.92
Background Information
Job titles: Manager, Supervisor, Coordinator, Specialist
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>
2 less than 1 11 1-3 10 4-6 2 7-9 0 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
4 Excellent 25 Good 6 Average 0 Adequate 0 Poor 0 Null
Did the participant receive the course outline before attending this session? Majority = yes
35 Yes 0 No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
35 Yes 0 No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
35 Yes 0 No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Total = yes
0 Yes 0 No 35 N/A
Population #Respondents
Note: <# respondents who did not answer this question, answered twice, or other variation beyond a simple yes/no>
Note: <# respondents answered "yes" to previous question, but replied to this question as well.>
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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MD591SMB SHL TRANSFORMTM Page 15
Participants' Questionnaires — Course 1, Session 1, Training Center — March 2
Instructor name: Penelope Plum
Resource person: Melissa Mustard
Total of Respondents: 12
Questions P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
A v e r a g e
S t n d .
D e v i a t i o n
M e d i a n
1. 9 7 10 10 10 8 10 10 10 9 10 9 9.33 0.98 10.00
2. 10 8 10 9 8 9 10 10 10 9 10 9 9.33 0.78 9.50
3. 9 5 10 8 9 8 10 9 9 9 9 9 8.67 1.30 9.00
4. 7 6 9 7 8 5 10 9 8 8 9 8 7.83 1.40 8.00
5. 9 7 9 8 9 7 10 8 9 9 10 9 8.67 0.98 9.00
6. 9 7 9 9 9 6 10 8 9 8 9 8 8.42 1.08 9.00
7. 9 7 10 10 10 8 10 9 10 9 10 9 9.25 0.97 9.50
8. 9 7 10 10 10 8 10 9 10 9 10 9 9.25 0.97 9.50
Total: 8.88 6.75 9.63 8.88 9.13 7.38 10.00 9.00 9.38 8.75 9.63 8.75 8.84 1.15 8.94
9. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00
10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
11. 9 8 9 8 8 7 10 9 8 9 7 9 8.42 0.90 8.50
12. 9 9 10 10 9 10 10 10 9 10 9 10 9.58 0.51 10.00
Total: 9.50 9.00 9.75 9.50 9.25 9.25 10.00 9.75 9.25 9.75 9.00 9.75 9.48 0.82 9.50
Instructor 13. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
14. 9 9 9 10 10 9 10 9 10 9 10 9 9.42 0.51 9.00
15. 9 8 10 9 9 9 10 10 9 9 9 9 9.17 0.58 9.00
16. 10 9 10 10 9 9 10 9 10 9 10 9 9.50 0.52 9.50
17. 9 8 9 10 9 9 10 9 10 9 10 10 9.33 0.65 9.00
18. 9 8 9 9 9 9 10 9 9 9 10 9 9.08 0.51 9.00
19. 8 7 8 8 9 8 10 9 8 7 9 8 8.25 0.87 8.00
20. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00
Total: 9.25 8.50 9.38 9.50 9.38 9.13 10.00 9.38 9.50 9.00 9.75 9.25 9.33 0.74 9.38
21. 9 8 9 9 9 9 10 9 9 9 9 9 9.00 0.43 9.00
22. 9 8 9 8 8 9 10 9 8 8 9 8 8.58 0.67 8.50
23. 7 6 8 7 8 8 10 8 8 8 8 8 7.83 0.94 8.00
24. 8 7 8 8 8 8 10 7 8 8 7 8 7.92 0.79 8.00
Total: 8.25 7.25 8.50 8.00 8.25 8.50 10.00 8.25 8.25 8.25 8.25 8.25 8.33 0.86 8.25
25. 8 7 8 8 8 9 10 9 10 9 8 8 8.50 0.90 8.00
26. 2 4 1 2 2 1 2 4 2 1 1 1 1.92 1.08 2.00
Total Course Score: 8.93 1.00 9.00
Note: A blank in the table means that the respondent did not answer the question.
Note: Actual total = 12. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
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Total Session Score Average — Course 1, Session 1, Training Center — March 2
RRP 8.33
Instructor 9.33
Facilities 9.48
Content 8.84
Total Score Average 8.93
Total Score Deviation 1.00
12
Median
Content 8.94
Facilities 9.50
Instructor 9.38
RRP 8.25
Standard Deviation
Content 1.15
Facilities 0.82
Instructor 0.74
RRP 0.86
Background Information
Job titles: Manager, Supervisor, Coordinator
How many years has the participant been employed in this position? <High-low, ma1-3 yrs.
less than 1 1 1-3 9 4-6 2 7-9 10 or more
How did the participant rate his/her level of computer literacy? <High-low, maGood
Excellent 9 Good 3 Average Adequate Poor Null
Did the participant receive the course outline before attending this session? Majority = yes
12 Yes No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
12 Yes No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
12 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority =
Yes No 12 N/A yes
Population #Respondents
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Comments — Course 1, Session 1, Training Center — March 2
Course Content:
A number of participants did not feel adequately prepared. Those who were not adequately prepared tended to feel there was not enough time
for the exercises.
Course Facilities: The course facilities were good, but it did get warm in the afternoon.
Instructor: The instructor needs to improve on getting information back to trainees when the answer to a questions needs to be
researched.
Resource Person: The resource person was late one day. The resource person did not pay close attention to
struggling trainees.
What would you have done or what do you feel you needed that could have facilitated the learning process?
More preparation. More attentive resource person.
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Participants' Questionnaires — Course 1, Session 2, Training Center — March 2
Instructor name: Bob Brown
Resource person: Ellen White
Total of Respondents: 12
Questions P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
A v e r a g e
S t n d .
D e v i a t i o n
M e d i a n
1. 9 10 9 10 10 10 9 10 10 10 9 10 9.67 0.49 10.00
2. 9 10 10 10 10 10 9 10 10 10 10 10 9.83 0.39 10.00
3. 9 10 9 9 10 9 10 9 10 9 9 10 9.42 0.51 9.00
4. 9 10 9 9 10 10 10 10 10 9 9 10 9.58 0.51 10.00
5. 8 9 9 8 9 8 10 9 9 10 9 10 9.00 0.74 9.00
6. 8 9 9 9 9 8 10 9 9 10 10 10 9.17 0.72 9.00
7. 9 9 9 9 9 9 9 9 9 10 9 10 9.17 0.39 9.00
8. 9 10 9 9 9 9 10 9 9 10 9 10 9.33 0.49 9.00
Total: 8.75 9.63 9.13 9.13 9.50 9.13 9.63 9.38 9.50 9.75 9.25 10.00 9.40 0.59 9.44
9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
11. 9 9 9 10 9 9 10 9 10 9 9 10 9.33 0.49 9.00
12. 10 10 9 10 10 10 10 10 10 10 9 10 9.83 0.39 10.00
Total: 9.75 9.75 9.50 10.00 9.75 9.75 10.00 9.75 10.00 9.75 9.50 10.00 9.79 0.41 9.75
Instructor 13. 9 9 8 9 9 9 8 9 9 9 8 9 8.75 0.45 9.00
14. 10 9 10 10 9 10 9 10 9 9 9 10 9.50 0.52 9.50
15. 9 9 9 10 10 9 9 10 9 10 9 10 9.42 0.51 9.00
16. 8 9 9 8 9 9 8 9 9 9 8 9 8.67 0.49 9.00
17. 9 9 10 10 9 10 9 10 9 9 9 10 9.42 0.51 9.00
18. 9 9 10 10 10 10 10 10 9 10 9 10 9.67 0.49 10.00
19. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45 10.00
20. 10 10 10 10 10 10 10 10 9 10 10 10 9.92 0.29 10.00
Total: 9.13 9.13 9.50 9.63 9.50 9.63 9.13 9.75 9.00 9.50 9.00 9.75 9.39 0.62 9.50
21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
22. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45 10.00
23. 9 9 9 9 9 9 9 10 9 10 10 10 9.33 0.49 9.00
24. 9 9 10 10 10 10 10 10 9 10 10 10 9.75 0.45 10.00
Total: 9.25 9.25 9.75 9.75 9.75 9.75 9.75 10.00 9.25 10.00 10.00 10.00 9.71 0.46 9.75
25. 9 9 9 10 10 10 10 10 9 10 10 10 9.67 0.49 10.00
26. 2 2 2 2 2 4 2 2 2 1 2 1 2.00 0.74 2.00
Total Course Score: 9.58 0.58 10.00
<Course>, <Location> <Date>
Note: Actual total = 12. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Note: A blank in the table means that the respondent did not answer the question.
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Total Session Score Average — Course 1, Session 2, Training Center — March 2
RRP 9.71
Instructor 9.39
Facilities 9.79
Content 9.40
Total Score Average 9.58
Total Score Deviation 0.58
12
Median
Content 9.44
Facilities 9.75
Instructor 9.50RRP 9.75
Standard Deviation
Content 0.59
Facilities 0.41
Instructor 0.62
RRP 0.46
Background Information
Job titles: coordinators, specialists
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>
2 less than 1 10 1-3 4-6 7-9 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
2. Excellent 8 Good 2 Average Adequate Poor Null
Did the participant receive the course outline before attending this session? Majority = yes
12 Yes No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
12 Yes No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
12 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes
Yes No 12 N/A
Population #Respondents
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Comments — Course 1 Session 2, Training Center — March 2
Course Content: Some of the simulations were confusing and I could not finish in the time allotted.
Course Facilities: Need better ventilation. The room is stuffy by the afternoon.
Instructor: The instructor was late two days. On those two days the instructor had to take time to organize his notes which made us start
even later. On the days the instructor was late, we had difficulty getting into the course, but the instructor finally did get us
motivated.
Resource Person: The resource person failed to get back to me on a question.
What would you have done or what do you feel you needed that could have facilitated the learning process?
The instructor needs to be on time and ready to go! Put better ventilation in the room.
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MD591SMB SHL TRANSFORMTM Page 21
Participants' Questionnaires — Course 1, Session 3, Training Center — March 9
Instructor name: Penelope Plum
Resource person: Melissa Mustard
Total of Respondents: 11 (1 did not respond.)
Questions P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
A v e r a g e
S t n d .
D e v i a t i o n
M e d i a n
1. 9 10 9 9 10 10 9 10 9 9 10 9.45 0.52 9.00
2. 10 10 9 10 10 10 9 10 10 10 10 9.82 0.40 10.00
3. 9 9 9 9 10 9 10 10 10 9 10 9.45 0.52 9.00
4. 9 10 9 10 10 10 9 10 10 9 10 9.64 0.50 10.00
5. 9 10 9 10 10 10 9 10 9 10 10 9.64 0.50 10.00
6. 9 10 9 10 10 10 9 10 9 10 10 9.64 0.50 10.00
7. 9 10 9 10 10 10 9 10 10 10 10 9.73 0.47 10.00
8. 9 10 9 10 10 10 9 10 10 10 10 9.73 0.47 10.00
Total: 9.13 9.88 9.00 9.75 10.00 9.88 9.13 10.00 9.63 9.63 10.00 9.64 0.48 9.75
9. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
10. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
11. 9 10 10 10 10 10 10 9 10 10 10 9.82 0.40 10.00
12. 9 10 10 10 10 10 10 10 10 10 10 9.91 0.30 10.00
Total: 9.50 10.00 10.00 10.00 10.00 10.00 10.00 9.75 10.00 10.00 10.00 9.93 0.25 10.00
Instructor 13. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
14. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47 10.00
15. 9 10 9 10 10 10 10 10 9 10 10 9.73 0.47 10.00
16. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47 10.00
17. 9 10 10 10 10 10 9 10 10 10 10 9.82 0.40 10.00
18. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47 10.00
19. 9 9 9 10 10 10 9 10 9 10 10 9.55 0.52 10.00
20. 9 10 10 10 10 10 9 10 9 10 10 9.73 0.47 10.00
Total: 9.13 9.88 9.75 10.00 10.00 10.00 9.25 10.00 9.25 10.00 10.00 9.75 0.44 10.00
21. 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
22. 8 9 9 10 10 10 9 9 10 10 10 9.45 0.69 10.00
23. 8 9 10 10 10 10 9 9 10 10 10 9.55 0.69 10.00
24. 8 9 10 10 10 10 9 9 10 10 10 9.55 0.69 10.00
Total: 8.50 9.25 9.75 10.00 10.00 10.00 9.25 9.25 10.00 10.00 10.00 9.64 0.61 10.00
25. 9 9 10 10 10 10 10 9 10 10 10 9.73 0.47 10.00
26. 2 1 1 2 2 1 2 2 2 1 1 1.55 0.52 2.00
Total Course Score: 9.75 0.47 10.00
Note: Actual total = #. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Note: A blank in the table means that the respondent did not answer the question.
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Total Session Score Average — Course 1, Session 3 Training Center — March 9
RRP 9.64
Instructor 9.75
Facilities 9.93
Content 9.64
Total Score Average 9.75
Total Score Deviation 0.47
11
Median
Content 9.75
Facilities 10.00
Instructor 10.00RRP 10.00
Standard Deviation
Content 0.48
Facilities 0.25
Instructor 0.44
RRP 0.61
Background Information
Job titles: Coordinators, Specialists
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>
1 less than 1 9 1-3 1 4-6 7-9 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
2 Excellent 8 Good 1 Average Adequate Poor Null
Did the participant receive the course outline before attending this session? Majority = yes
11 Yes No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
11 Yes No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
11 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes
Yes No 11 N/A
Population #Respondents
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Comments — Course 1, Session 3, Training Center — March 9
Course Content: Some of the simulations were hard to follow and I didn't finish in time.
Course Facilities: The fan in the room cooled the temperature down, but it was very noisy.
Instructor:
Resource Person: The resource person could not answer one of my questions and never did get back to me.
What would you have done or what do you feel you needed that could have facilitated the learning process?
Make the simulations easier to follow. Ensure the resource person gets the answer to questions she is asked
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Course 2 Consolidation
MD591SMB SHL TRANSFORMTM Page 24
Participants' Questionnaires — Course 2, Report Processing
# of occasions course was conducted: 3
Total number of respondents: 36
Questions C o u r s e 2 , S e s s i o n 1 – M a r c
h 9
C o u r s e 2 , S e s s i o n 2 – M a r c
h 9
C o u r s e 2 , S e s s i o n 3 – M a r c
h 1 6
A v e r a g e f o r A l l 3 S e s s i o n
s
S t n d .
D e v .
f o r A l l 3 S e s s i
o n s
M e d i a n f o r A l l 3 S e s s i o n s
1. 9.33 9.50 9.75 9.53 0.61 10.00
2. 9.75 9.75 9.92 9.81 0.47 10.00
3. 9.50 9.67 9.75 9.64 0.72 10.00
4. 9.58 9.58 9.83 9.67 0.68 10.00 5. 9.50 9.42 9.58 9.50 0.81 10.00
6. 9.50 9.42 9.58 9.50 0.81 10.00
7. 9.50 9.58 9.67 9.58 0.65 10.00
8. 9.58 9.67 9.67 9.64 0.59 10.00
Total: 9.53 9.57 9.72 9.61 0.67 10.00
9. 10.00 10.00 10.00 10.00 0.00 10.00
10. 10.00 10.00 10.00 10.00 0.00 10.00
11. 9.50 9.75 9.33 9.53 0.51 10.00
12. 9.67 9.75 9.33 9.58 0.50 10.00
Total: 9.79 9.88 9.67 9.78 0.42 10.00
Instructor 13. 9.00 10.00 10.00 9.67 0.48 10.00
14. 9.75 9.67 9.75 9.72 0.45 10.00
15. 9.75 9.67 9.75 9.72 0.45 10.00
16. 9.67 9.83 9.67 9.72 0.45 10.00
17. 9.58 9.58 9.58 9.58 0.73 10.00
18. 9.75 9.67 9.50 9.64 0.68 10.00
19. 9.75 9.67 9.58 9.67 0.72 10.00
20. 9.92 9.75 9.92 9.86 0.35 10.00
Total: 9.65 9.73 9.72 9.70 0.56 10.00
21. 10.00 10.00 10.00 10.00 0.00 10.00
22. 9.83 8.83 9.67 9.44 0.65 10.00 23. 9.92 9.67 9.83 9.81 0.40 10.00
24. 9.92 9.75 9.83 9.83 0.38 10.00
Total: 9.92 9.56 9.83 9.77 0.47 10.00
25. 9.58 9.58 9.58 9.58 0.65 10.00
26. 1.42 1.67 1.67 1.58 0.77 1.00
Note: Actual total = #. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Instructions for more
than 3 sessions per course:
1) Copy sessions sheetand rename
2) Update contents of copied sessions sheet tomatch new session,being sure to changethe cell references for the graph from the oldsheet to the new sheet.
3) Complete formulas incells in courseconsolidation sheet insame manner as for Courses 1, 2, 3,referencing the newsheet(s). Be sure to addthe new sheetreferences to F3,K:5:M36, and the cells inthe backgroundinformation data fields.
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Course 2 Consolidation
MD591SMB SHL TRANSFORMTM Page 25
Total: 9.69 0.57 10.00
Total Course Score Average — Course 2, Report Processing
RRP 9.77
Instructor 9.70
Facilities 9.78
Content 9.61
Total Score Average 9.69
Total Score Deviation 0.57
36
MedianContent 10.00
Facilities 10.00
Instructor 10.00
RRP 10.00
Standard DeviationContent 0.67
Facilities 0.42
Instructor 0.56
RRP 0.47
Background Information
Job titles: Managers, Supervisors, Coordinators, Specialists
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>3 less than 1 21 1-3 10 4-6 2 7-9 0 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
4 Excellent 26 Good 6 Average 0 Adequate 0 Poor 0 Null
Did the participant receive the course outline before attending this session? Majority = yes
36 Yes 0 No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
36 Yes 0 No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
36 Yes 0 No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes
0 Yes 0 No 36 N/A
Population #Respondents
Note: <# respondents answered "yes" to previous question, but replied to this question as well.>
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Participants' Questionnaires — Course 2, Session 1, Training Center — March 9
Instructor name: Bob Brown
Resource person: Ellen White
Total of Respondents: 12
Questions P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
A v e r a g e
S t n d .
D e v i a t i o n
M e d i a n
1. 10 8 9 10 10 9 9 10 10 9 9 9 9.33 0.65 9.00
2. 10 9 10 10 10 9 9 10 10 10 10 10 9.75 0.45 10.00
3. 10 8 10 10 10 9 8 10 10 9 10 10 9.50 0.80 10.00
4. 10 8 10 10 10 9 9 10 10 9 10 10 9.58 0.67 10.00
5. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67 10.00
6. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67 10.00
7. 9 8 10 10 10 9 9 10 10 9 10 10 9.50 0.67 10.00
8. 9 8 10 10 10 9 9 10 10 10 10 10 9.58 0.67 10.00
Total: 9.50 8.13 9.88 10.00 10.00 9.00 8.88 10.00 10.00 9.25 9.88 9.88 9.53 0.65 9.88
9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
11. 9 10 9 9 10 10 9 10 9 10 9 10 9.50 0.52 9.50
12. 9 10 9 9 10 10 9 10 10 10 10 10 9.67 0.49 10.00
Total: 9.50 10.00 9.50 9.50 10.00 10.00 9.50 10.00 9.75 10.00 9.75 10.00 9.79 0.41 9.88
Instructor 13. 9 9 9 9 9 9 9 9 9 9 9 9 9.00 0.00 9.00
14. 9 10 10 9 9 10 10 10 10 10 10 10 9.75 0.45 10.00
15. 9 10 10 10 10 9 10 10 9 10 10 10 9.75 0.45 10.00
16. 9 10 10 10 10 9 9 10 9 10 10 10 9.67 0.49 10.00
17. 9 8 10 10 10 9 10 10 9 10 10 10 9.58 0.67 10.00
18. 10 9 10 10 10 9 10 10 9 10 10 10 9.75 0.45 10.00
19. 10 8 10 10 10 9 10 10 10 10 10 10 9.75 0.62 10.00
20. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00
Total: 9.38 9.13 9.88 9.75 9.75 9.25 9.75 9.88 9.38 9.88 9.88 9.88 9.65 0.52 9.75
21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
22. 10 9 10 10 10 9 10 10 10 10 10 10 9.83 0.39 10.00
23. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00
24. 10 9 10 10 10 10 10 10 10 10 10 10 9.92 0.29 10.00
Total: 10.00 9.25 10.00 10.00 10.00 9.75 10.00 10.00 10.00 10.00 10.00 10.00 9.92 0.28 10.00
25. 10 8 10 10 10 9 9 10 10 9 10 10 9.58 0.67 10.00
26. 1 2 1 1 1 2 2 2 2 1 1 1 1.42 0.51 1.00
Total Course Score: 9.67 0.54 10.00
Note: Actual total = #. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Note: A blank in the table means that the respondent did not answer the question.
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Total Session Score Average — Course 2, Session 1, Training Center — March 9
RRP 9.92
Instructor 9.65
Facilities 9.79
Content 9.53
Total Score Average 9.67
Total Score Deviation 0.54
12
Median
Content 9.88
Facilities 9.88
Instructor 9.75RRP 10.00
Standard Deviation
Content 0.65
Facilities 0.41
Instructor 0.52
RRP 0.28
Background Information
Job titles: Managers, Supervisors
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>
less than 1 1 1-3 9 4-6 2 7-9 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
Excellent 9 Good 3 Average Adequate Poor Null
Did the participant receive the course outline before attending this session? Majority = yes
12 Yes No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes
12 Yes No
Did the participant complete the Introduction Course in conjunction with this course? Even distribution
12 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority = yes
Yes No 12 N/A
Population #Respondents
Note: <# respondents answered "yes" to previous question, but replied to this question as well.>
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Comments — Course 2 Session 1 Training Center March 9
Course Content: The simulations need to be easier to follow. I get lost and then I don't have time to finish.
I found this course difficult to follow.
Course Facilities: The fan in the room was distracting when I was trying to concentrate.
Instructor: The instructor was late one day. We waited for 20 minutes. The afternoon of day 3 was so boring I had a hard time staying
awake. The instructor didn't get back to me on one of my questions until I asked again the next day.
Resource Person: The resource person failed to get back to me on a question.
What would you have done or what do you feel you needed that could have facilitated the learning process?
The instructor needs to be on time. The simulations need to be easier to understand.
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Participants' Questionnaires — Course 2, Session 2, Training Center — March 16
Instructor name: Penelope Plum
Resource person: Melissa Mustard
Total of Respondents: 12
Questions P a r t i c i p a n t 1
P a r t i c i p a n t 2
P a r t i c i p a n t 3
P a r t i c i p a n t 4
P a r t i c i p a n t 5
P a r t i c i p a n t 6
P a r t i c i p a n t 7
P a r t i c i p a n t 8
P a r t i c i p a n t 9
P a r t i c i p a n t 1 0
P a r t i c i p a n t 1 1
P a r t i c i p a n t 1 2
A v e r a g e
S t n d .
D e v i a t i o n
M e d i a n
1. 9 9 10 10 10 9 10 8 10 10 9 10 9.50 0.67 10.00
2. 10 10 10 10 10 9 10 8 10 10 10 10 9.75 0.62 10.00
3. 10 10 10 10 10 9 10 7 10 10 10 10 9.67 0.89 10.00
4. 10 9 10 10 10 9 10 7 10 10 10 10 9.58 0.90 10.00
5. 9 9 10 10 10 8 10 7 10 10 10 10 9.42 1.00 10.00
6. 9 9 10 10 10 8 10 7 10 10 10 10 9.42 1.00 10.00
7. 9 9 10 10 10 9 10 8 10 10 10 10 9.58 0.67 10.00
8. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00
Total: 9.38 9.25 10.00 10.00 10.00 8.75 10.00 7.63 10.00 10.00 9.88 10.00 9.57 0.78 10.00
9. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
10. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
11. 9 10 10 9 10 10 10 9 10 10 10 10 9.75 0.45 10.00
12. 9 10 10 9 10 10 10 9 10 10 10 10 9.75 0.45 10.00
Total: 9.50 10.00 10.00 9.50 10.00 10.00 10.00 9.50 10.00 10.00 10.00 10.00 9.88 0.33 10.00
Instructor 13. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
14. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00
15. 9 9 10 10 10 9 10 9 10 10 10 10 9.67 0.49 10.00
16. 10 10 10 10 10 9 10 9 10 10 10 10 9.83 0.39 10.00
17. 10 10 10 9 10 9 10 7 10 10 10 10 9.58 0.90 10.00
18. 10 10 10 9 10 9 10 8 10 10 10 10 9.67 0.65 10.00
19. 9 10 10 9 10 10 10 8 10 10 10 10 9.67 0.65 10.00
20. 10 10 10 9 10 9 10 9 10 10 10 10 9.75 0.45 10.00
Total: 9.63 9.75 10.00 9.50 10.00 9.25 10.00 8.63 10.00 10.00 10.00 10.00 9.73 0.55 10.00
21. 10 10 10 10 10 10 10 10 10 10 10 10 10.00 0.00 10.00
22. 9 9 8 9 9 8 9 8 9 9 10 9 8.83 0.58 9.00
23. 10 10 9 10 10 10 9 9 9 10 10 10 9.67 0.49 10.00
24. 10 10 9 10 10 10 10 9 9 10 10 10 9.75 0.45 10.00
Total: 9.75 9.75 9.00 9.75 9.75 9.50 9.50 9.00 9.25 9.75 10.00 9.75 9.56 0.62 9.75
25. 9 9 10 10 10 9 10 8 10 10 10 10 9.58 0.67 10.00
26. 2 2 1 1 1 2 1 4 1 1 2 2 1.67 0.89 1.50
Total Course Score: 9.67 0.63 10.00
Note: Actual total = #. <Note how many did not return a questionnaire>
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Note: A blank in the table means that the respondent did not answer the question.
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Total Session Score Average — Course 2, Session 2, Training Center — March 16
RRP 9.56
Instructor 9.73
Facilities 9.88
Content 9.57
Total Score Average 9.67
Total Score Deviation 0.63
12
Median
Content 10.00
Facilities 10.00
Instructor 10.00RRP 9.75
Standard Deviation
Content 0.78
Facilities 0.33
Instructor 0.55
RRP 0.62
Background Information
Job titles: Coordinators, Specialists
How many years has the participant been employed in this position? <High-low, majority, median, etc. as appropriate>
2 less than 1 10 1-3 4-6 7-9 10 or more
How did the participant rate his/her level of computer literacy? <High-low, majority, median, etc. as appropriate>
2. Excellent 8 Good 2 Average Adequate Poor Null
Did the participant receive the course outline before attending this session? Majority = yes
12 Yes No
Was the participant aware of the changes in policies and procedures in his/her job? Majority = yes12 Yes No
Did the participant complete the Introduction Course in conjunction with this course? Majority = yes
12 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date? Majority =
Yes No 12 N/A yes
Population #Respondents
Note: <# respondents answered "yes" to previous question, but replied to this question as well.>
RRP
Instructor
Facilities
Content
0 1 2 3 4 5 6 7 8 9 10
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Comments — Course 2, Session2 Training Center March 16
Course Content: I was lost a lot of the time. I found the simulation confusing.
Course Facilities: I sat right next to the fan, which was very noisy.
Instructor: I was not motivated because I was so lost. I tried my best.
Resource Person: The resource person seemed to be learning this area, but did follow up on questions asked that she
couldn't answer.
What would you have done or what do you feel you needed that could have facilitated the learning process?
Make the simulations easier to follow. Make the material easier to follow.
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Participants' Questionnaires — Course 2, Session 3, Training Center — Marc
Instructor name: Bob Brown
Resource person: Ellen White
Total of Respondents: 12
Questions Participant 1 Participant 2 Participant 3 Participant 4 Participant 5 Participant 6 Participant 7 Participant 8
1. 10 9 10 10 10 9 10 10
2. 10 9 10 10 10 10 10 10
3. 10 9 10 10 10 9 10 10
4. 10 9 10 10 10 9 10 10
5. 10 8 10 10 10 9 10 10
6. 10 8 10 10 10 9 10 10
7. 10 8 10 10 10 9 10 10
8. 10 8 10 10 10 9 10 10
Total: 10.00 8.50 10.00 10.00 10.00 9.13 10.00 10.00
9. 10 10 10 10 10 10 10 10
10. 10 10 10 10 10 10 10 10
11. 9 9 10 9 9 10 9 9
12. 9 9 10 9 9 10 9 9
Total: 9.50 9.50 10.00 9.50 9.50 10.00 9.50 9.50
Instructor 13. 10 10 10 10 10 10 10 10
14. 9 9 10 10 10 10 10 10
15. 10 9 10 10 10 9 10 10
16. 9 9 10 10 10 9 10 10
17. 9 8 10 10 10 9 10 10
18. 9 7 10 10 10 9 10 10
19. 9 7 10 10 10 9 10 10
20. 10 9 10 10 10 10 10 10
Total: 9.38 8.50 10.00 10.00 10.00 9.38 10.00 10.00
21. 10 10 10 10 10 10 10 10
22. 9 9 10 10 10 10 10 9
23. 10 9 10 10 10 10 10 9
24. 10 9 10 10 10 10 10 9
Total: 9.75 9.25 10.00 10.00 10.00 10.00 10.00 9.25
25. 9 8 10 10 10 10 10 9
26. 2 4 2 2 1 1 2 1
Total Session Score Average — Course 2, Session 3, Training Center — March 16
Note: Actual total = #. <Note how many did
CourseContent
CourseFacilities
ResourcePerson
OverallTrain. Exp.
Note: A blank in the table means that the respondent did not answer the question.
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RRP 9.83
Instructor 9.72
Facilities 9.67
Content 9.72
Total Score Average 9.73
Total Score Deviation 0.54
12
Median
Content 10.00
Facilities 9.50
Instructor 10.00
RRP 10.00
Standard Deviation
Content 0.57Facilities 0.48
Instructor 0.59
RRP 0.38
Background Information
Job titles:
How many years has the participant been employed in this position? <High-low,
1 less than 1 10 1-3 1 4-6
How did the participant rate his/her level of computer literacy? <High-low, majority, media
2 Excellent 9 Good 1 Average
Did the participant receive the course outline before attending this session?
12 Yes No
Was the participant aware of the changes in policies and procedures in his/her job?
12 Yes No
Did the participant complete the Introduction Course in conjunction with this course?
12 Yes No
If the answer to the previous question was "No", did the participant complete the Introduction Course on a previous date?
Yes No 12 N/A
Comments — Course 2, Session 3, Training Center - March 16
Course Content: The course simulations were a little bit confusing.
Population #Respondents
Note: <# respondents answered "yes" to previous question, but replied to this question as well.>
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Course Facilities: The ventilation was very poor.
Instructor: Some of the material was very boring. It was not the instructor's fault, but it was not very motivating.
The instructor failed to answer a question I thought was very important.
Resource Person:
What would you have done or what do you feel you needed that could have facilitated the learning process?
Make the simulations easier to follow. Improve the ventilation.
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16
Participant 9 Participant 10 Participant 11 Participant 12 Average Stnd. Deviation Median
10 10 9 10 9.75 0.45 10.00
10 10 10 10 9.92 0.29 10.00
10 10 9 10 9.75 0.45 10.00
10 10 10 10 9.83 0.39 10.00
10 10 8 10 9.58 0.79 10.00
10 10 8 10 9.58 0.79 10.00
10 10 9 10 9.67 0.65 10.00
10 10 9 10 9.67 0.65 10.00
10.00 10.00 9.00 10.00 9.72 0.57 10.00
10 10 10 10 10.00 0.00 10.00
10 10 10 10 10.00 0.00 10.00
10 10 9 9 9.33 0.49 9.00
10 10 9 9 9.33 0.49 9.00
10.00 10.00 9.50 9.50 9.67 0.48 9.50
10 10 10 10 10.00 0.00 10.00
10 10 9 10 9.75 0.45 10.00
10 10 9 10 9.75 0.45 10.00
10 10 9 10 9.67 0.49 10.00
10 10 9 10 9.58 0.67 10.00
10 10 9 10 9.50 0.90 10.00
10 10 10 10 9.58 0.90 10.00
10 10 10 10 9.92 0.29 10.00
10.00 10.00 9.38 10.00 9.72 0.59 10.00
10 10 10 10 10.00 0.00 10.00
10 10 9 10 9.67 0.49 10.00
10 10 10 10 9.83 0.39 10.00
10 10 10 10 9.83 0.39 10.00
10.00 10.00 9.75 10.00 9.83 0.38 10.00
10 10 9 10 9.58 0.67 10.00
1 1 1 2 1.67 0.89 1.50
Total Course Score: 9.73 0.54 10.00
not return a questionnaire>
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ajority, median, etc. as appropriate>
7-9 10 or more
n, etc. as appropriate>
Adequate Poor Null
Majority = yes
Majority = yes
Majority = yes
Majority = yes
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