Part 2 Questionnaire 2

7/30/2019 Part 2 Questionnaire 2

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Part 2 Data Collection

QUESTIONNAIRE

QNo 1) Do you think that there is need of the HRM inbusiness organization?

Yes

No

QNo 2) Do you have an HR department ?

Yes

No

QNo 3) When you established the HR department in your

organization?

QNo 4) What are the major functions of your HR

department?

QNo 5) Is your HR department involved in any of the

following activities?

Upsizing

Downsizing

Re-enginnering

Out sourcing

QNo 6) If not (for question No 5) then do you think that your

organization require any of the following activity?

Upsizing

Downsizing

Re-enginnering

Out sourcing

University Of Central Punjab 233


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QNo 7) What is the affect (likely effect) of the above

discussed function on the employees of your company?

Employees Morale

Increased

Decreased

If any others

Job satisfaction

Increased

Decreased

If any others

Employees turnover rate

Increased

Decreased

If any others

Team building Increased

Decreased

If any others

QNo 8) Do you conduct training programmes?

Yes

No

QNo 9) What is the frequency of conducting training

programmes?

After one month

After 3 months

After 1 year

If any others



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QNo 10) What is an effect of your training programmes on

your employee?Motivation level

High

Low

Job satisfaction

High

Low

Working efficiency High

Low

If any others

QNo 11) what is the job security in your organization?

Contract base job

Permanent jobIf any others

QNo 12) Which kind of benefits do you have for your

employees?

Accommodation

Conveyance allowances

Medical allowances

Rent allowances If any others

QNo 13) How does better HRM leades to a successful

organization?

QNo 14) What is the effect (likely effect) of above discussed

function on the profits of your company/organization?



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Increased

Decreased

QNo 15) How does better HRM leads to increase in

profitability?

QNo 16) What is the potential of development in HRM in

your organization and in Pakistan?



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COMPILED QUESTIONNAIRE

QNo 1) Do you think that there is need of the HRM inbusiness organization?

Yes

No

Answer Avari Lahore Hotel = Yes .

Holiday Inn Lahore = Yes.

Pearl Continental Lahore = Yes.

KFC Lahore = Yes .

QNo 2) Do you have an HR department ?

Yes

No

Answer Avari Lahore Hotel = Yes.

Holiday Inn Lahore = Yes.

Pearl Continental Lahore = Yes.

KFC Lahore = Yes .

QNo 3) When you established the HR department in your

organization?

Answer Avari Lahore Hotel = 1998.

Holiday Inn Lahore = Since 1995.

Pearl Continental Lahore = 12 September 1967.

KFC Lahore = from the beginning i-e April 1997.



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QNo 4) What are the major functions of your HR

department?

Answer

Avari Lahore Hotel = Human Capital Acquisition,Compensation, Co-worker Services.

Holiday Inn Lahore = Recruitment & Selection, Training& Development, Maintaining discipline, Welfare of employees,

Maintaining labour laws, Performance Evaluation.

Pearl Continental Lahore = Recruitment & Selection..

KFC Lahore = Selection & recruitment,

Performance evaluation, training &development, Bench planning.

QNo 5) Is your HR department involved in any of the

following activities?

Upsizing

Downsizing

Re-enginnering

Out sourcing

Answer Avari Lahore Hotel = Re-enginnering .

Holiday Inn Lahore = Upsizing .

Pearl Continental Lahore = Upsizing, Downsizing, Re-

enginnering, Out sourcing.

KFC Lahore = Upsizing, Re-enginnering

(paper less as online system as back office facility.

QNo 6) If not (for question No 5) then do you think that your

organization require any of the following activity?

Upsizing

Downsizing

Re-enginnering

Out sourcing

Answer Avari Lahore Hotel = Re-enginnering.

Holiday Inn Lahore = No Answer.

Pearl Continental Lahore = No Answer. KFC Lahore = No Answer.



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QNo 7) What is the affect (likely effect) of the above

discussed function on the employees of your company?

Employees Morale

Increased

Decreased

If any others

Answer Avari Lahore Hotel = increased .

Holiday Inn Lahore = increased .

Pearl Continental Lahore = Its a mingled feeling

sometimes it Increase morale & sometimes contrary.

KFC Lahore = increased .

Job satisfaction

Increased

Decreased

If any others


Holiday Inn Lahore = increased but upto some

extent .

Pearl Continental Lahore = increased .


Employees turnover rate

Increased

Decreased

If any others

Answer Avari Lahore Hotel = Decreased .

Holiday Inn Lahore = On going process .

Pearl Continental Lahore = Decreased .

KFC Lahore = Decreased .

Team building



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Increased

Decreased

If any others


Holiday Inn Lahore = increased .

Pearl Continental Lahore = increased .


QNo 8) Do you conduct training programmes?

Yes

NoAnswer

Avari Lahore Hotel = Yes .

Holiday Inn Lahore = Yes .

Pearl Continental Lahore = Yes .

KFC Lahore = Yes .

QNo 9) What is the frequency of conducting training

programmes?

After one month

After 3 months

After 1 year

If any others

Answer Avari Lahore Hotel = As per need .

Holiday Inn Lahore = On daily basis (on job / off

job training).

Pearl Continental Lahore = Throughout the year.

KFC Lahore = Around the year based on

the Training need Assessment ..

QNo 10) What is an effect of your training programmes on

your employee?Motivation level

High

Low

Answer Avari Lahore Hotel = High.

Holiday Inn Lahore = High. Pearl Continental Lahore = High.



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KFC Lahore = High.

Job satisfaction

High

Low


Holiday Inn Lahore = High.

Pearl Continental Lahore = High.

KFC Lahore = High.

Working efficiency

High

Low

If any others


Holiday Inn Lahore = High.

Pearl Continental Lahore = High.

KFC Lahore = High, knowledge base

enhanced & skill

(competency) as well.

QNo 11) what is the job security in your organization?

Contract base job

Permanent job

If any others

Answer

Avari Lahore Hotel = 1) Ability to perform 2) Aslight difference in benefits.

Holiday Inn Lahore = Permanent job.

Pearl Continental Lahore = Permanent job, Contractbase.

KFC Lahore = Permanent job (for themanagement staff), Contract base (for the hotel employees

that is the basic massive.

QNo 12) Which kind of benefits do you have for your

employees?

Accommodation



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Conveyance allowances

Medical allowances

Rent allowances

If any others

Answer

Avari Lahore Hotel = Conveyance allowances,Medical allowances, Rent allowances, Duty meals, Travels

shoes, Uniforms.

Holiday Inn Lahore = Medical allowances,Provident fund, Employee old age benefit, Group insurance.

Pearl Continental Lahor = Conveyance allowances,Medical allowances, Rent allowances.

KFC Lahore = Conveyance allowances,Medical allowances, Relocation allowances, EOBI,

Provident fund, Group life insurance.

QNo 13) How does better HRM leades to a successful

organization?

Answer

Avari Lahore Hotel = In order to multiply financial

resources, organization need HR to transform organization peopleinto talent pool.

Holiday Inn Lahore = 1) Introduce effective professionalapproach.

2) Proper effective training to existing staff & new recruiters.

Pearl Continental Lahore = Human Resource Management isbridging the gap between employees and high management, if the

gap is bridged it leads to successful organization.

KFC Lahore = Proper HRM induce from hiring andrecruiting good candidates indicates that HRM is familiar with the

needs & culture of the organization. They drive the business &

Humans.

QNo 14) What is the effect (likely effect) of above discussed

function on the profits of your company/organization?

Increased

DecreasedAnswer



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Avari Lahore Hotel = Increased .

Holiday Inn Lahore = Increased .

Pearl Continental Lahore = Balanced .

KFC Lahore = 1)Increased, 2) Increased

efficiency

& Morale.

QNo 15) How does better HRM leads to increase inprofitability?

Answer

Avari Lahore Hotel = In order to multiply financialresources, organization need HR to transform organization people

into talent pool.

Holiday Inn Lahore = (Indirectly increase in profits) 1)By doing training to our staff. 2) Target / results oriented. 3) Work

on set standards.

Pearl Continental Lahore = One of the reason is motivatedemployees who tend to put in more and hence result is profitability.

KFC Lahore = Enhanced efficiency, Employeeshave more exposure of the competative world, their skill base &

knowledge is enhanced & they are equipped with updated tools

required.

QNo 16) What is the potential of development in HRM in

your organization and in Pakistan?

Answer

Avari Lahore Hotel = 1) HR in reference to Pakistan inyour organization and in Pakistan.

Holiday Inn Lahore = High potential of development inHRm in our hotel but in Pakistan most of the people do not know



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the concept of Hrm & its practices lack of awareness in Pakistan &

institutions.

Pearl Continental Lahore = HRM is a vast field and its growingtremendously in our country. At our organization we are aiming the

same.

KFC Lahore = In my opinion HRM in Pakistan isestablishing in this side, people & organizations are now realizing

the need infact criucal need of this department. Organizations are

now taking. People as assets rather buidings or equipments.


Part 2 Questionnaire 2

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