PART 1: BUILDING BRIDGES
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Transcript of PART 1: BUILDING BRIDGES
PART 1: BUILDING BRIDGESSupporting the Industry through global collaboration
AGENDA
PART 1: Building Bridges Who Are We
The Pace Of Change
The Impact
A Parallel Industry
Some Thoughts
PART 2: Online Gaming … The Next Generation
WHO ARE WE?
An International Trade Association
Formed in May 1998
Currently 62 members (operators, vendors, test labs)
We are an association that enables collaboration between: The Industry Domain (Suppliers / Operators / Test Labs) The Policy Domain (Governmental Agencies and Regulators)
Create information standards (G2S, S2S, …)
PLATINUM MEMBERS
GSA’S ROLE IN BRICK & MORTAR CASINO INDUSTRY
Focused on brick and mortar as there was a need
Established committees to support the industry
Gained track record for the successful creation of standards
Successful due to participation from both industry and policy domain
CURRENT COMMITTEES Technical Committees (S2S, G2S, TRA, GAT, GDS …) Player User Interface Committee (PUI) Online Gaming Committee (OGC) Architectural Oversight Committee (AOC)
Operator Advisory Committee (OAC)
Regulatory Advisory Committee (formation stage)
GLOBAL DEPLOYMENT (70+ COUNTRIES)
PACE OF CHANGE IN OUR WORLD
Speed of adoption is significantly faster as population gets more tech savvy
The Internet – its size doubles every 5.32 years
IMPACT ON OUR LIVES
Technology is outpacing far quicker than one can manage to acquire the necessary competencies
The end of online / offline Continuously online – Internet of Everything (IoE)
25 Billion devices by 2015 and 50 Billion by 2020! The personalization of everything
To quote Gerd Leonard (CEO of the Futures Agency): Machines will know us better than our closest friends and
spouses. They will give us flawless comments, advice and
recommendations and very accurate personal predictions.
IMPACT ON THE GAMING INDUSTRY
Gaming is moving to a personal device anywhere anytime
Gaming is shifting from game centric to system centric to player centric
Old technologies ‘crush’ the ability to drive business As the markets mature, operators that do not
innovate will die
Some regulators are using Independent Testing Labs (ITL’s) for certification
MOBILE GAMING MARKET
The massive growth of smart phones and tablets is one of the most important technology innovations in the online gaming industry in the last 5 years By the end of 2014 there will be more than 1.75 Billion number
of smartphones in use By the end of 2014 there are more than 7.5 Billion mobile
subscribers Analysts predict an annual growth as high as 39%
Dec 2012: 28 year Londoner won $530,584 at William Hill property playing a game on his phone!
Source: Casino City Press
PRINCIPLES OF GAMING POLICIES
Ensure that all games are delivered fair and in a transparent manner
Protect minors and vulnerable persons from gambling
Ensure that gaming activities are free from crime, corruption and money laundering
Protect the public interest
IMPACT ON POLICY DOMAIN - CHALLENGES
Technology is changing at an exponential rate Access to the right knowledge Resource restricted Increased pressure to create policies and technical
standards Growing economic complexities Increasing international interdependencies Insufficient capacity for effective oversight
ADVANCES IN TECHNOLOGY HELP CARD COMPANIES NOTICE
IRREGULARITIES FIRST
CC companies know more about you then your friend or spouse!
HOW TO ADDRESS THESE CHALLENGES ?
Consider moving away from Prescriptive RegulationsPrescription is the result from the lack of trust between policy and industry domain and this resulted into a policing mentality.
Towards…
Risk Management Approach Security Auditability Accountability ITL’s to verify
The compliance and enforcement process is elevated Regulators must not chase the internet
THE ROLE OF GSA
FIVE PRIORITIES OF INNOVATION
Create a culture of openness
Build platforms for participation
Foster dialogue and continual improvement
Protect the public interest
Organize collective action in the industry
THE ROLE OF GSA
Provide a platform for collaboration between industry stakeholders Enable participatory regulations Create trusted collaborative environment between policy
domain and industry domain Create Common Data Dictionary Offer education re standards and technology
Support the creation of a messaging standard for Central Monitoring
REGULATOR BENEFITS OF STANDARDS
Improves the quality, accuracy and reliability of information as it enters, processed and then reported to regulators.
Enhances the breath and depth of information that can be included in analyses and reports on a routine basis with minimum to no added costs.
Addresses the need to find long-term solutions to pull time and costs out of the reporting process.
Allows sharing of information amongst regulators on a global level.
Enables the developed of tools to detect fraudulent activities in real-time, across multiple states or countries thereby significantly supporting the principles of gaming policies.
STANDARDS WILL HELP TO ACCURATLY COMPILE, REVIEW AND AUDIT
UNFETTERED DATA ACCESS
“Open Standards give you peace of mind”
PART 2: ONLINE GAMING… The Next Generation
Online Gaming – The Next Generation As online gaming is being accepted in more
and more jurisdictions, the industry is maturing. Regulations.
Operations.
Technology.
Sometimes technology can be a hindrance, other times it can be a facilitator.
As we look towards the next generation of iGaming technology, there will be some distinct benefits to regulators.
Traditional View of Online Gaming
iGaming PlatformPlayer
Registration
Geo-Location
Player Accounts
Game Services
Other Services
Player Verification
Location Verification
Payment Processing
Independent External Systems
Evolving View of Online Gaming
iGaming PlatformPlayer
Registration
Geo-Location
Player Accounts
Game Services
Other Services
Player Verification
Location Verification
Game Services Payment Processing
Externalization of Game Services
Why Is This Bad? Complexity!
iGaming PlatformPlayer
Registration
Geo-Location
Player Accounts
Other Services
Game Service #2
Multiple Game Services from Multiple Manufacturers
Game Service #1
Game Service #3
Why Is This Bad? Complexity!
iGaming Platform #1
Player Accounts
Game Service #2
Multiple iGaming Platforms Accessing the Same Game Services
Game Service #1
Game Service #3
iGaming Platform #2
Player Accounts
Why Is This Good? Accountability!iGaming Platform
Player Registration
Geo-Location
Player Accounts
Game Services
Other Services
Player Verification
Location Verification
Game Services Payment Processing
Independent Roles and Responsibilities
Why Is This Good? Accountability! Game services can be controlled and
operated by independent third-parties – like payment processing, geo-location, and player verification services.
This creates an arms-length relationship between the iGaming operator and the game supplier.
Activity reported by game services can be audited and reconciled against the activity reported by iGaming platforms.
Game services and iGaming platforms can be independently tested and approved.
Why Does This Sound Familiar?
Slot Machine Wagering Accounts,Ticket-In-Ticket-Out,
Progressive Jackpots
Independent Audit and Reconciliation
Standards!
Where Does GSA Fit In? In 2013, GSA made two important
organizational changes to help support efforts to bring standardization to online gaming.1. Started a new Online Gaming Committee (OGC).
OGC will focus on the development of protocols specifically for online gaming.
2. Re-established the Regulatory Committee (RAC). RAC will develop requirements for central
monitoring of online gaming operations. RAC will also address other issues of common
interest to the regulatory community.
Where Does GSA Fit In? The OGC plans to address a wide range of
topics, including: Third-Party Game Interface – integration of third-
party game services into iGaming platforms.
External Interfaces – interfaces between iGaming platforms and geo-location providers, payment processors, etc.
Central Monitoring – regulatory monitoring of iGaming operations.
Brick & Mortar – integration with existing land-based operations.
Third-Party Game Interface
1
2
3
Third-Party Game Interface What is being addressed?
Game Launch URL.
Game Session Start / End.
Game Cycle Start / End. Restoration and completion of incomplete games.
Monetary Transactions. Wagers, wins, and special transactions. Standardized wager descriptions. Demo play, free play, social gaming.
Revenue Recognition. Revenue is reported on the day that the final outcome of a
wager has been determined.
Game Authentication Remote game authentication (GAT) started
with gaming machines.
Game Authentication Terminal
Game Authentication With G2S and GDS, game authentication
was expanded onto the network and into peripheral devices.
Game Authentication
ServerPeripheral Device
Game Authentication With S2S, game authentication was
expanded to include the systems communicating with gaming machines, such as progressive and bonus servers.
Game Authentication
Server
Bonus Server
ProgressiveServer
Game Authentication The next logical step . . . extend game
authentication to iGaming platforms and game servers.
Game Authentication
Server
Bonus Server
Progressive Server
iGamingPlatform
GameServer
Game Authentication How does it work?
Discovery - Request the list of software components and supported authentication algorithms from an end-point.
Verification - Request verification of a particular component using a specific algorithm and user-selected seed value.
Authentication - Check the result against a known value provided by the test lab.
Questions?