Page 1 Analysis Phase – Data Flow Diagrams MRI Processes 12/1/2006 Page 1 Analysis Phase – Data...
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Transcript of Page 1 Analysis Phase – Data Flow Diagrams MRI Processes 12/1/2006 Page 1 Analysis Phase – Data...
Page 1Analysis Phase – Data Flow Diagrams
MRI Processes12/1/2006Page 1
Analysis Phase – Data Flow Diagrams
Project Sponsor: Tim Kropp, Vice President
Project Team:Christie Robbins, Huan Truong, Susan Widmer
March 28, 2007
Page 2Analysis Phase – Data Flow Diagrams
Background:
• MRI builds web applications for their customers to streamline processes and improve communications
• There is a need to implement a standard method for communicating issues and suggestions from the end user to the appropriate developer
• We are proposing a Software Change and Problem Reporting (SCPR) web application that documents issues and suggestions directly forwarding them to the appropriate developer
• The SPCR should provide the following functionality:
– Allow the end user to submit an incident
– Auto email the incident to the appropriate developer
– Allow the developer to assess the incident, fix the problem, and submit for closure approval
– Auto email the closure request to the lead developer
– Allow the lead developer to review and close the incident
– Notify the initiator that the incident has been addressed and closed
Page 3Analysis Phase – Data Flow Diagrams
Context Diagram
0
SCPR
Customer
Developer
DeveloperLead
Incident Notification
Incident Assessment
Closure Rationale
Incident Info
Incident Results
Closure Notification
IncidentReport
ClosureNotification
ClosureApproval
Initiator
Page 4Analysis Phase – Data Flow Diagrams
Level 0 Diagram
Inc identAssessment
ClosureRationale
IncidentInfo
ClosureApproval
Inc identNotification
Incident Results
Closure Notification
IncidentReport
ClosureNotification
Initiator
Customer
Developer
DeveloperLead
AssessIncident
3
D1
AssignDeveloper
SCPR Data
AssessmentRecord
1
Closure Record
2
OpenIncident
ReportIncident
5
Inc identRecord
GenerateIncidentReport
Inc identRecord 4
CloseIncident
ClosureApproval