Oss survey 2013 - Human Resources Presentation
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Transcript of Oss survey 2013 - Human Resources Presentation
Charles Sturt University Voice
Survey - 2013
What is the Voice Survey?
WHAT• Voice Survey is an employee opinion survey that has been
developed to measure work practices.
HOW• It correlates employee opinions with a set of items to predict which
work practices will have the greatest impact on employee satisfaction, performance and CSU outcomes.
WHY• It provides data for CSU to act to improve work practices that will
engage employees and improve performance and sustainability.
• Assesses CSU’s performance across a broad range of HR and general management practices
• Benchmark the performance of various organisational units within CSU
• Compare scores from the CSU 2013 Voice Survey against results from 2010, 2006 and 2003
• Benchmark performance against 27 other universities and over 2500 external organisations
Purpose
Voice Project Survey Report, (c) Voice Project Pty Ltd.
The 2013 survey :
• Will be based on a core set of questions drawn from the Voice Survey and a number of tailored questions specific to CSU
• Comprise a total of:123 agree/disagree questions, 2 open-ended questions19 demographic questions
• Looking to achieve a high response from staff (68% completions for 2010 or 1346 surveys from a targeted population of 1948)
Methodology
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Using the Results• Voice will provide overall results to show areas of strength/areas to
be addressed.
• Vice-Chancellor will identify key priorities for CSU after viewing the results and comparing with 2003,2006 and 2010 surveys
• CSU is committed to reporting back to the employees and engaging them in developing strategies to address results
• Managers are to ensure action is taken in response to the results as part of the planning and improvement process and review progress regularly.
VC Initial Analysis 2010 Highlights
• Job satisfaction has remained consistently high at 80% across the last two surveys. Other indices of Intention to Stay and Organisational Commitment remain stable and once again either equal to or above other universities -
• There is strong confidence in staff responses to the Progress of the University including our overall organisational direction, our focus on results, the mission and values of CSU.
Highlights continued…
• Staff responses about the People at CSU – the talent, teamwork and motivation and initiative of their peers - remains strong and has increased since the last survey.
• Staff report a strong Performance Focus across the University both at a University level and an individual level.
• In relative terms we have significantly improved in the Facilities,
Leadership and Career Opportunities indicators, although there is still work to be done in these areas.
TechnologyTechnology
FacilitiesFacilities
ProcessesProcesses
SafetySafety
ResourcesResources
PURPOSE
Cross-UnitCooperation
Cross-UnitCooperation
Recruitment& Selection
Recruitment& Selection
InvolvementInvolvement
Learning &Development
Learning &Development
Rewards &Recognition
Rewards &Recognition
PerformanceManagement
PerformanceManagement
CareerOpportunities
CareerOpportunities
SupervisionSupervision
LeadershipLeadership
Results Focus
Results Focus
Organisation Direction
Organisation Direction
EthicsEthics
Mission & Values
Mission & Values
Role ClarityRole Clarity
DiversityDiversity
TalentTalent
Motivation & Initiative
Motivation & Initiative
TeamworkTeamwork
Community Engagement
Community Engagement
WorkloadWorkload
TeachingTeachingWork/Life Balance
Work/Life Balance
WellnessWellness
FlexibilityFlexibility
PARTICIPATIONPROPERTY PEOPLE PEACE UNIVERSITY
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
performance overview
Voice Project Survey Report, (c) Voice Project Pty Ltd.
ResearchResearch
Professional Activity
Professional Activity
Increased satisfaction since 2006
Decreased satisfaction since 2006
performance details
Voice Project Survey Report, (c) Voice Project Pty Ltd.
High >=80% >=80% >=80% >=80% >=75% High
Med 50<80% 50<80% 50<80% SD D M A SA 50<80% 25<75% Med
Low <50% <50% <50% <50% <25% Low
2006 2003 Uni All Ind
%N/A Mean % Fav % Fav % Fav Distribution % Fav %ile Impact On Impact On
Bench Rank PASSION PROGRESSScale Scores
PASSION / ENGAGEMENT 5% 3.9 74% 74% 68% 72% 70% - Organisational Commitment 4% 4.0 74% 75% 69% 75% 61% - Job Satisfaction 4% 4.1 80% 80% 74% 79% 69% - Intention to Stay 7% 3.8 66% 67% 62% 64% 72%
PROGRESS 9% 3.4 52% 55% 54% 16% - Organisation Objectives 10% 3.6 64% 66% 63% 26% - Change & Innovation 10% 2.9 34% 39% 51% 39% 14% - Customer Satisfaction 6% 3.5 56% 61% 72% 60% 15%
PURPOSE Organisation Direction 3% 3.8 69% 72% 50% 61% 59%Results Focus 0% 4.0 74% 69% 72% 68% 39%Mission & Values 1% 4.2 82% 79% 69%Ethics 1% 3.9 73% 75% 73% 70% 51%Role Clarity 0% 4.2 82% 81% 59%Diversity 2% 3.9 71% 77% 71% 72% 27%
PROPERTY Resources 0% 3.4 55% 59% 59% 23%Processes 0% 3.1 41% 39% 41% 14%Technology 1% 3.2 47% 57% 52% 23%Safety 2% 3.8 70% 68% 43%Facilities 4% 3.0 39% 31% 35% 47% 14%
PARTICIPATION Leadership 2% 3.2 47% 41% 36% 44% 22%Recruitment & Selection 4% 3.3 49% 46% 47% 25%Cross-Unit Cooperation 2% 2.7 27% 31% 28% 14%Learning & Development 3% 3.2 48% 50% 52% 27%Involvement 3% 3.1 44% 43% 44% 33%Rewards & Recognition 2% 3.5 59% 59% 49% 55% 52%Performance Management 5% 3.7 66% 61% 55% 67%Supervision 3% 4.0 74% 72% 71% 51%Career Opportunities 5% 3.1 40% 30% 36% 43%
UNIVERSITY Workload 2% 2.6 31% 40% 39% 2%Research 66% 3.5 57% 57% 58%Teaching 66% 3.6 62% 67% 62% 62%Professional Activity 69% 3.4 53%Community Engagament 69% 3.3 49% 50% 48% 53%
PEOPLE Motivation & Initiative 4% 3.9 73% 71% 68%Talent 3% 4.0 76% 79% 75% 63%Teamwork 3% 4.3 85% 86% 85% 58%
PEACE Wellness 3% 3.2 49% 57% 53% 8%Work/Life Balance 4% 3.6 65% 71% 68% 17%Flexibility 5% 3.7 68% 49%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
academic vs professional staff
academic vs professional staff
Voice Project Survey Report, (c) Voice Project Pty Ltd.
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Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
Acad
em
ic S
taff
Pro
fessio
nal
Sta
ff
477 823
68% 77%69% 78%79% 81%58% 71%
43% 56%54% 70%26% 38%50% 61%
63% 73%69% 76%75% 86%64% 78%78% 85%66% 75%42% 63%35% 43%36% 53%61% 76%38% 41%40% 51%45% 51%24% 29%40% 53%36% 49%51% 64%59% 70%71% 77%37% 42%18% 39%58%63%53%49%68% 76%71% 79%81% 87%34% 57%43% 78%61% 73%
Acad
em
ic A
Acad
em
ic B
Acad
em
ic C
Acad
em
ic D
Acad
em
ic E
HE
W 1
-3
HE
W 4
-6
HE
W 7
-10
Execu
tive 1
-5
Oth
er
30 217 99 36 25 79 437 169 43 113
78% 66% 64% 72% 80% 73% 77% 78% 88% 71%73% 67% 62% 75% 84% 73% 78% 81% 87% 71%87% 76% 77% 78% 92% 77% 82% 81% 96% 76%76% 55% 53% 63% 64% 69% 72% 72% 81% 65%
49% 41% 40% 44% 49% 56% 56% 56% 63% 56%61% 52% 51% 60% 59% 64% 70% 74% 77% 64%30% 24% 24% 23% 35% 44% 37% 36% 49% 39%57% 48% 45% 49% 52% 60% 61% 58% 62% 64%
66% 60% 61% 74% 90% 70% 70% 87% 89% 62%78% 68% 69% 69% 82% 70% 79% 70% 82% 76%87% 73% 71% 76% 90% 85% 85% 91% 95% 79%62% 61% 69% 66% 77% 73% 77% 83% 88% 73%84% 75% 75% 84% 98% 84% 84% 87% 93% 81%68% 61% 73% 66% 80% 71% 75% 79% 83% 68%46% 40% 38% 44% 36% 62% 63% 64% 59% 60%34% 34% 37% 38% 41% 53% 43% 45% 48% 42%37% 37% 34% 34% 35% 55% 52% 53% 52% 57%70% 54% 64% 67% 68% 72% 75% 78% 85% 71%40% 37% 35% 34% 23% 33% 40% 41% 36% 44%51% 36% 33% 50% 56% 40% 48% 57% 78% 51%58% 43% 44% 52% 54% 48% 49% 55% 66% 48%18% 22% 24% 27% 36% 29% 28% 28% 34% 27%46% 37% 38% 43% 48% 49% 51% 61% 72% 48%50% 30% 33% 46% 59% 41% 44% 63% 83% 41%62% 44% 50% 68% 62% 53% 63% 68% 83% 62%65% 57% 55% 71% 68% 66% 70% 72% 77% 64%74% 69% 72% 65% 80% 71% 77% 81% 91% 70%48% 33% 33% 48% 45% 24% 42% 48% 60% 39%28% 14% 12% 15% 31% 45% 40% 30% 34% 45%62% 54% 57% 57% 67% 55% 92% 84% 71%64% 59% 62% 60% 73% 41% 100% 100% 74%76% 45% 52% 61% 62% 27% 78% 100% 63%64% 40% 51% 50% 62% 40% 84% 67% 70%86% 65% 65% 70% 68% 69% 80% 73% 82% 69%78% 68% 71% 70% 81% 72% 83% 76% 85% 68%90% 79% 79% 78% 81% 80% 90% 89% 93% 79%49% 31% 26% 32% 45% 59% 58% 52% 49% 57%58% 38% 38% 49% 46% 80% 80% 73% 56% 71%74% 57% 55% 69% 84% 61% 74% 76% 77% 69%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
classification levelclassification level
Voice Project Survey Report, (c) Voice Project Pty Ltd.
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Un
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Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
locationlocation
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
ole
of
Ch
arl
es S
turt
Un
ivers
ity
Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
Alb
an
y o
r T
hu
rgo
on
a
Bath
urs
t
Du
bb
o
Wag
ga W
ag
ga
Ora
ng
e
Oth
er
173 351 26 585 51 66
74% 70% 84% 75% 72% 73%79% 70% 87% 76% 67% 74%82% 76% 94% 81% 84% 79%62% 64% 72% 69% 64% 67%
54% 49% 63% 52% 43% 58%68% 60% 75% 66% 59% 66%35% 32% 51% 35% 24% 41%59% 54% 64% 56% 48% 68%
74% 67% 89% 71% 64% 73%76% 70% 82% 75% 80% 77%89% 78% 95% 82% 79% 82%81% 64% 90% 77% 71% 74%84% 82% 94% 82% 82% 81%75% 66% 84% 74% 77% 72%55% 54% 59% 56% 50% 61%45% 41% 48% 42% 26% 42%47% 42% 69% 49% 46% 56%75% 65% 73% 74% 64% 64%61% 34% 76% 33% 34% 48%51% 44% 69% 47% 45% 58%61% 43% 60% 49% 48% 50%27% 28% 41% 27% 19% 31%47% 48% 63% 49% 43% 54%49% 41% 57% 45% 41% 46%64% 56% 63% 61% 44% 60%74% 64% 77% 65% 56% 67%80% 73% 80% 74% 73% 68%42% 38% 57% 41% 32% 40%33% 29% 28% 33% 25% 29%64% 55% 81% 56% 47% 59%62% 55% 80% 62% 63% 80%52% 48% 76% 53% 36% 66%48% 47% 72% 50% 40% 54%76% 74% 76% 72% 62% 81%78% 77% 81% 75% 61% 77%87% 85% 94% 84% 80% 85%49% 47% 54% 50% 45% 46%69% 65% 54% 65% 56% 62%72% 65% 76% 69% 62% 73%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
employment status
employment status
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
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Un
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Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
Part
-tim
e
Fu
ll-t
ime
Fix
ed
-Term
Co
nti
nu
ing
Oth
er
(e.g
., C
asu
al,
Ad
jun
ct,
Part
ner)
161 1089 297 878 78
73% 74% 74% 74% 73%73% 75% 76% 74% 76%84% 80% 83% 79% 88%61% 67% 64% 68% 56%
55% 51% 57% 50% 51%66% 64% 70% 63% 57%37% 34% 40% 32% 43%61% 56% 61% 56% 52%
63% 71% 71% 71% 55%75% 74% 78% 73% 70%82% 82% 85% 82% 81%74% 74% 77% 72% 74%83% 82% 84% 82% 82%75% 72% 76% 70% 72%60% 55% 60% 54% 55%45% 41% 42% 41% 40%56% 46% 51% 45% 62%71% 71% 73% 70% 64%48% 38% 43% 37% 47%48% 47% 58% 44% 47%57% 48% 56% 47% 52%30% 27% 31% 25% 32%45% 49% 52% 47% 53%41% 45% 52% 43% 39%61% 59% 64% 58% 62%65% 67% 69% 66% 51%77% 74% 77% 73% 83%34% 41% 44% 39% 43%41% 30% 35% 30% 38%61% 57% 60% 55% 72%63% 62% 68% 60% 66%58% 52% 62% 49% 60%52% 49% 56% 47% 53%78% 73% 77% 72% 75%85% 75% 81% 74% 81%89% 85% 87% 85% 85%57% 48% 53% 47% 53%82% 63% 66% 64% 72%78% 67% 74% 66% 75%
employment basis
employment basis
No
Yes
No
Yes
No
Yes
1233 32 1117 148 1218 44
74% 86% 74% 73% 74% 71%74% 88% 75% 74% 75% 72%80% 87% 80% 79% 81% 72%66% 82% 66% 66% 66% 68%
51% 77% 51% 55% 52% 54%64% 83% 65% 63% 65% 65%33% 72% 33% 41% 34% 34%56% 77% 56% 61% 57% 63%
70% 89% 71% 64% 70% 70%73% 92% 74% 74% 74% 71%82% 92% 83% 79% 83% 74%73% 85% 73% 73% 74% 57%82% 86% 82% 82% 83% 71%72% 84% 72% 72% 72% 61%55% 71% 56% 56% 56% 46%41% 64% 40% 48% 42% 34%47% 71% 46% 56% 48% 43%70% 83% 70% 71% 71% 64%39% 64% 39% 43% 39% 32%47% 72% 46% 52% 47% 39%49% 77% 49% 49% 50% 35%27% 47% 27% 30% 27% 28%48% 76% 48% 54% 49% 41%44% 60% 44% 47% 45% 34%59% 71% 60% 56% 60% 48%66% 85% 66% 64% 67% 57%74% 82% 75% 72% 75% 53%40% 62% 41% 38% 40% 27%31% 49% 31% 34% 32% 25%57% 77% 58% 51% 58% 46%62% 78% 62% 63% 63% 47%53% 76% 54% 45% 53% 39%49% 80% 50% 42% 50% 41%73% 85% 74% 67% 73% 76%75% 90% 77% 67% 76% 74%85% 90% 85% 81% 85% 77%49% 64% 49% 51% 49% 37%65% 65% 65% 61% 65% 54%69% 72% 69% 67% 69% 64%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
aboriginal or torres strait
islander descent
aboriginal or torres strait
islander descent
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
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of
Ch
arl
es S
turt
Un
ivers
ity
Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
english second
language
english second
languagedisabilitydisability
No
Yes
No
Yes
No
Yes
Male
Fem
ale
1243 21 647 614 1144 119 511 728
74% 78% 72% 75% 74% 74% 72% 75%75% 74% 74% 75% 74% 77% 73% 76%80% 84% 80% 80% 80% 79% 79% 82%66% 76% 63% 71% 66% 67% 65% 68%
52% 59% 52% 52% 53% 44% 50% 53%64% 69% 65% 65% 65% 56% 62% 67%34% 43% 34% 34% 34% 33% 32% 36%57% 65% 56% 57% 58% 44% 56% 58%
70% 72% 72% 69% 70% 71% 66% 74%74% 76% 76% 72% 74% 76% 69% 78%82% 75% 83% 82% 83% 79% 78% 86%74% 65% 74% 73% 74% 64% 71% 75%82% 81% 84% 81% 83% 77% 81% 83%72% 65% 72% 72% 73% 62% 75% 70%56% 42% 57% 54% 56% 49% 49% 60%41% 51% 41% 42% 41% 40% 38% 44%47% 41% 47% 47% 48% 37% 45% 50%71% 66% 72% 69% 72% 60% 70% 71%39% 40% 39% 39% 39% 37% 34% 43%47% 50% 47% 48% 48% 39% 45% 49%49% 46% 50% 49% 50% 42% 48% 51%27% 50% 28% 26% 27% 28% 26% 28%49% 44% 49% 49% 49% 44% 48% 49%45% 44% 45% 44% 45% 39% 45% 45%60% 59% 61% 58% 60% 52% 55% 63%66% 68% 67% 65% 67% 61% 63% 69%75% 62% 75% 74% 76% 64% 75% 74%40% 42% 42% 39% 41% 33% 38% 42%32% 22% 31% 32% 32% 23% 30% 33%57% 48% 57% 58% 58% 54% 54% 60%62% 60% 64% 60% 64% 47% 62% 63%53% 40% 58% 48% 54% 42% 47% 59%49% 59% 53% 46% 50% 46% 44% 54%73% 87% 73% 73% 73% 70% 68% 77%75% 84% 75% 77% 76% 75% 71% 80%85% 83% 85% 84% 85% 81% 83% 87%49% 45% 49% 49% 50% 38% 49% 50%65% 53% 68% 62% 66% 55% 63% 67%69% 67% 69% 68% 70% 60% 66% 71%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
ole
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Ch
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Un
ivers
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Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
disability requiring
work adjustmen
t
disability requiring
work adjustmen
t
parent of
children
parent of
children
carer of persons
other than
children
carer of persons
other than
children
gendergender
Un
der
30
30-3
9
40-4
9
50-5
4
55 a
nd
ab
ove
Less t
han
2 y
ears
2-5
years
5-1
0 y
ears
Mo
re t
han
10 y
ears
121 280 373 211 251 243 328 273 398
72% 72% 76% 72% 76% 74% 74% 74% 74%75% 71% 76% 74% 79% 74% 74% 74% 76%78% 78% 81% 77% 87% 81% 81% 80% 80%64% 67% 71% 66% 63% 66% 66% 69% 66%
60% 54% 49% 49% 52% 61% 52% 48% 50%67% 68% 63% 62% 66% 74% 62% 62% 64%47% 36% 31% 32% 34% 44% 35% 29% 32%64% 60% 54% 53% 57% 64% 58% 53% 54%
65% 68% 72% 69% 75% 67% 69% 70% 73%82% 68% 75% 71% 80% 79% 71% 73% 75%83% 81% 85% 79% 84% 89% 83% 78% 81%83% 76% 73% 70% 73% 79% 75% 71% 71%86% 81% 82% 81% 85% 82% 81% 82% 84%81% 74% 69% 69% 72% 82% 71% 70% 68%62% 55% 53% 57% 56% 59% 55% 51% 57%41% 39% 40% 42% 46% 39% 41% 40% 44%57% 45% 47% 45% 49% 55% 46% 40% 50%80% 74% 68% 66% 71% 74% 67% 71% 71%41% 34% 38% 40% 44% 48% 38% 33% 39%55% 49% 44% 45% 48% 62% 49% 41% 42%61% 51% 48% 44% 49% 67% 52% 42% 42%32% 25% 25% 26% 32% 35% 26% 21% 27%54% 46% 48% 48% 53% 51% 49% 48% 48%49% 47% 42% 45% 45% 51% 45% 42% 42%67% 59% 59% 58% 61% 60% 60% 58% 60%70% 68% 64% 64% 68% 68% 65% 68% 66%83% 75% 76% 69% 74% 81% 74% 74% 72%47% 41% 36% 39% 44% 48% 40% 35% 39%47% 34% 27% 31% 29% 40% 34% 27% 28%60% 60% 54% 50% 62% 64% 56% 53% 56%66% 67% 56% 61% 66% 69% 61% 59% 60%61% 50% 47% 49% 62% 69% 52% 43% 48%40% 53% 43% 43% 58% 61% 47% 47% 44%78% 71% 71% 73% 76% 74% 71% 71% 76%77% 73% 75% 76% 80% 78% 73% 76% 77%88% 84% 84% 86% 85% 85% 84% 86% 85%67% 53% 42% 45% 52% 59% 51% 45% 45%81% 69% 60% 62% 64% 72% 64% 60% 65%78% 74% 66% 65% 67% 72% 71% 66% 67%
weather map
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
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Un
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Responses: 1346
PASSION / ENGAGEMENT 74% - Organisational Commitment 74% - Job Satisfaction 80% - Intention to Stay 66%
PROGRESS 52% - Organisation Objectives 64% - Change & Innovation 34% - Customer Satisfaction 56%
PURPOSE Organisation Direction 69%Results Focus 74%Mission & Values 82%Ethics 73%Role Clarity 82%Diversity 71%
PROPERTY Resources 55%Processes 41%Technology 47%Safety 70%Facilities 39%
PARTICIPATION Leadership 47%Recruitment & Selection 49%Cross-Unit Cooperation 27%Learning & Development 48%Involvement 44%Rewards & Recognition 59%Performance Management 66%Supervision 74%Career Opportunities 40%
UNIVERSITY Workload 31%Research 57%Teaching 62%Professional Activity 53%Community Engagement 49%
PEOPLE Motivation & Initiative 73%Talent 76%Teamwork 85%
PEACE Wellness 49%Work/Life Balance 65%Flexibility 68%
ageage tenuretenure
risk analysis
Medium
>=80%>=80%
50<80%50<80%
<50%<50%
High
Low
Legend
classification levelclassification level
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Wh
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Responses: 1346
Diversity 16 Sexual harassment is prevented and discouraged
86%
17 Discrimination is prevented and discouraged
78%
19 Bullying and abusive behaviours are prevented and discouraged
63%
Safety 30 We are given all necessary safety equipment and training
64%
31 Staff are aware of their occupational health and safety responsibilities
74%
Wellness 95 I feel emotionally well at work 57%
96 I am able to keep my job stress at an acceptable level
52%
Intention To Stay 121 I am likely to still be working in CSU in two years time
77%
Aca
dem
ic A
Aca
dem
ic B
Aca
dem
ic C
Aca
dem
ic D
Aca
dem
ic E
HE
W 1
-3
HE
W 4
-6
HE
W 7
-10
Exe
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ve 1
-5
Oth
er
30 217 99 36 25 79 437 169 43 113
86% 79% 85% 83% 92% 87% 91% 90% 93% 80%
73% 69% 79% 74% 92% 73% 84% 87% 91% 74%
66% 50% 66% 56% 72% 69% 66% 74% 72% 66%
64% 51% 60% 63% 61% 60% 69% 72% 81% 64%
74% 63% 64% 72% 74% 79% 80% 77% 84% 73%
60% 42% 37% 50% 56% 63% 65% 59% 65% 64%
54% 35% 31% 36% 60% 62% 60% 58% 51% 60%
82% 68% 67% 72% 80% 84% 82% 80% 91% 75%
text responses
text responses
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Two open-ended questions were asked:
Q124 List the three greatest strengths of CSU
Q125 List three ways CSU could be improved
• The following pages summarise the themes arising from these two open-ended questions and provide example responses
• See the CSU Survey Results Folder for a full list of text responses sorted by area
text responses
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Themes % Commenting
A. Talent 25%
B. Location/ Campuses 17%
C. Customer Satisfaction 16%
D. Flexibility 11%
E. Distance Education/ Flexible Learning 10%
F. Change & Innovation 10%
Q124 List the three greatest strengths of CSU
72% of participants gave a text response
text responses
Voice Project Survey Report, (c) Voice Project Pty Ltd.
Themes % Commenting
A. Processes 21%
B. Resources 18%
C. Leadership 14%
D. Technology 10%
E. Workload 10%
F. Facilities 10%
Q125 List three ways CSU could be improved
75% of participants gave a text response
text responses
Voice Project Survey Report, (c) Voice Project Pty Ltd.