Orm With Ttsl Jan 14

8/13/2019 Orm With Ttsl Jan 14

1/24


2/24

Network Elements above Threshold - PUN

Network

Element

Target

utilization

Total

Elements

No of elements

exceeding target

utilization

Reason Action Plan

BSC - TRX 80 12 33 BSC crossed 80 utilization

(MOH01 , MOH02 & JAL01)

As per TTSL, BSC TRX Utilizationcan reach 90.

BSC- Gb

link70 12 0 NA NA

BSC- NSEI

(PCU) *90 498 438

PCU requirement alreadyrequested to TTSL

POI 70 144

1 .Aircel Outroamer

2. Datacom

External POI

Traffic increasing for TTSL

Outroamer in Aircel and also

with Datacom external PoI

1. Augmentation requirementdiscussed with TTSL

2. Augmentation requirement

discussed with TTSL

MSS 70 2 0 NA NA

MGW 70 4 0 NA NA

2


3/24

Punjab 2G Without Exclusion

KPIMeasu

r.

We

ighTHR LCL

Targe

tUCL Jul-13

Aug-

13

Sep-

13

Oct-

13

Nov-

13Remark Action Plan

Network

Availability

Overall Network Availability Radio (Top

Towns)24 hr 7.5 100 99.90 99.98 100 99.82 99.91 99.74 99.89 99.94 Due to

infra

issues

Exclusion being

takenOverall Network Availability Radio (Rest of

Circle)24 hr 5 100 99.90 99.92 100 99.80 99.88 99.78 99.86 99.92

Network Availability Core 24 hr 2.5 100 100 99.98 100 100 100 100 100 100

Customer

Complaints

No. of Complaints per 1000 Subscribers 24 hr 5 3 2 1.5 1 1.70 1.31 1.73 1.32 1.21

% of Complaints resolved within SLA 24 hr 2.5 98 99 99.5 99.8 100 100 100 100 100

Repeated Complaints 24 hr 2.5 NA 3 2 1 0.28 0.36 0.27 0.26 0.19

Switch

PSR (Overall) NBH NBH 5 90 92 94.5 97 95.40 95.21 95.48 95.86 96.03

Terminating SMS success Rate NBH 2.5 NA 96 97.5 99 97.86 97.85 97.77 97.94 97.92

TSR NBH 5 96 97 98 99 98.26 98.38 98.06 98.33 98.71

Voice

% cells with DCR 98 BBH 2.5 NA 80 85 90 93.44 92.86 93.22 93.90 94.91

% of Connections with Good Voice Quality

(0-5) DL(Top 100)NBH 5 93 95 96 97 97.62 97.40 97.34 97.55 97.93

% of Connections with samples of UL FER

95%DBBH 5 NA 93 96 99 97.46 97.37 97.36 97.74 98.02

TBF drop DNBH 5 NA 1.2 0.8 0.4 5.06 5.69 5.96 5.29 5.25 EUTM

enabled

To be taken up with

TTL for new targets%age of Cells having TBF drop


4/24

KPI Daily KPI Sign Off May 13Meas

ur.

Weig

hTHR LCL

Targe

tUCL Jul'13

Aug'1

3

Sep'1

3

Oct'1

3

Nov'


Network

Availability

Overall Network Availability Radio (Top

Towns)24 hr 7.5 100 99.9 99.98 100 100 100 100 100 100

Overall Network Availability Radio (Rest of

Circle)24 hr 5 100 99.9 99.92 100 100 100 100 100 100


Customer

Complaints


% of Complaints resolved within SLA 24 hr 2.5 98 99 99.5 99.8 100 100 100 100 100


Switch



TSR NBH 5 96 97 98 99 99.68 99.79 99.37 99.47 99.62

Voice


% of Connections with Good Voice Quality

(0-5) DL(Top 100)NBH 5 93 95 96 97 97.62 97.40 97.34 97.55 97.93

% of Connections with samples of UL FER

95% DBBH 5 NA 93 96 99 97.46 97.37 97.36 97.74 98.02

TBF drop DNBH 5 NA 1.2 0.8 0.4 0.80 0.80 0.80 0.80 0.80

%age of Cells having TBF drop


5/24

Punjab 3G Without Exclusion

Measure / KPI Wt %Thresh

old %

Lower

Limit %

Target

Value %

Upper

Limit %Jul-13 Aug-13

Sep-

13

Oct-

13Nov-13 Reason Action Plan

Network

AvailabilityCore Network Availabiliity 5 99.9 99.99% 100% 100% 100 100 100 100 100

Radio Network Availability -

Top Towns

2.5 99.85 99.90% 99.92% 99.96% 99.79 99.89 99.67 99.85 99.94 Infra related Issues

Heavy storm in punjabon 16/17-Sep.

Follow-up with

IPRadio Network Availability 2.5 99.75 99.88% 99.90% 99.92% 99.76 99.86 99.85 99.50 99.91

Preventive

Maintenance

Core Network 2 NA 95% 97% 100% 100 100 100 100 100

Radio Network 2 NA 95% 97% 100% 99 99.00 99.00 99.00 99.0

Customer

Complaints

No. of Network Complaints

Per 1000 VLR / Per Month5 5 4 3 2 0.38 0.28 0.31 0.33 0.28

% of Complaints resolved

within SLA5 80% 85% 90% 95% 100 100 100 100 100

Connection

Establishmen

t (Overall)

Voice - CSSR 2.5 93.62% 98.71% 99.73% 100% 99.66 99.72 99.70 99.73 99.77

instantaneous UE

Fails/RTWP observed in

NW/And Target is too

stringent

Case is already

taken up with

TTSL for

resolution

Voice - CSSR (Rest of the

Circle )2.5 92.54% 98.70% 99.73% 100% 99.66 99.70 99.67 99.69 99.71

Rel' 99 Svs - CSSR 2.5 NA 98.50% 99.51% 100% 97.85 97.93 97.72 98.21 97.97

Rel' 99 Svs - CSSR (Rest of

the Circle )2.5 NA 98.61% 99.63% 100% 96.61 96.87 96.10 97.28 96.52

HSDPA - CSSR 2.5 92.57% 96.68% 97.710% 98.74% 97.08 95.68 97.23 97.96 96.78

HSDPA - CSSR (Rest of the

Circle)2.5 92.33% 97.57% 98.098% 98.62% 96.75 95.89 96.21 94.94 95.12

HSUPA - CSSR 2.5 NA 96.36% 97.378% 98.41% 96.27 96.42 97.08 97.31 95.94

HSUPA - CSSR (Rest of the

Circle)2.5 NA 96.65% 97.673% 98.70% 95.51 96.24 95.35 93.16 93.48

5


6/24


7/24

Punjab 3G With Exclusion

Measure / KPIWt

%THR

Lower

Limit %

Targe

t

Value

%

Upper

Limit %Jul-13

Aug-

13

Sep-

13

Oct-

13

Nov-

13Reason Action Plan

Network

Availability

Core Network Availabiliity 5 99.9 99.99 100 100% 100 100 100 100 100

Radio Network Availability -

Top Towns

2.5 99.85 99.90 99.92 99.96 100 100 100 100 100

Radio Network Availability 2.5 99.75 99.88 99.90 99.92 100 100 100 100 100

Preventive

Maintenance

Core Network 2 NA 95% 97% 100% 100 100 100 100 100

Radio Network 2 NA 95% 97% 100% 99.00 99.00 99.00 99.00 99.00

Customer

Complaints

No. of Network Complaints

Per 1000 VLR / Per Month5 5 4 3 2 0.38 0.28 0.31 0.33 0.28

% of Complaints resolved

within SLA5 80% 85% 90% 95% 100 100 100 100 100

Connection

Establishmen

t (Overall)

Voice - CSSR 2.5 93.62 98.71% 99.73 100% 99.66 99.72 99.70 99.73 99.77

External Interference

causing high RL Fails.

RTWP observed in NW

Case is already taken

up with TTSL for

resolution

Voice - CSSR (Rest of the

Circle ) 2.5 92.54 98.70% 99.73 100 99.66 99.70 99.67 99.69 99.71

Rel' 99 Svs - CSSR 2.5 NA 98.50% 99.51 100% 97.85 97.93 97.72 98.21 97.97

Rel' 99 Svs - CSSR (Rest of

the Circle )2.5 NA 98.61% 99.63 100% 96.61 96.87 96.10 97.28 96.52

HSDPA - CSSR 2.5 92.57 96.68% 97.71 98.74% 97.08 95.68 97.23 97.96 96.78

HSDPA - CSSR (Rest of the

Circle)2.5 92.33 97.57% 98.09 98.62% 96.75 95.89 96.21 94.94 95.12

-instantaneous UE


NW Random degradation

observed in all cells.


up with TTSL for

resolution/Care Case is

raised for the same

HSUPA - CSSR 2.5 NA 96.36% 97.37 98.41% 96.27 96.42 97.08 97.31 95.94

instantaneous UE


NW


up with TTSL for

resolution

HSUPA - CSSR (Rest of the

Circle)2.5 NA 96.65% 97.67 98.70% 95.51 96.24 95.35 93.16 93.48

instantaneous UE


NW


up with TTSL for

resolution

7


8/24

Punjab 3G With Exclusion

Measure / KPI Wt %

Thres

hold

%

Lower

Limit

%

Target

Value

%

Upper

Limit

%

Jul-13Aug-

13

Sep-

13

Oct-

13

Nov-

13Reason Action Plan

Connection

etainability

(Overall)

Voice - BLER (0 to 2 for % of Samples) 0.5 NA 96% 98% 99% 100 100 100 100 100

Voice - BLER (0 to 2 for % of Samples)

(Rest of the Circle )0.5 NA 96% 98% 99% 100 100 100 100 100

Voice - DCR 2.5 0.67% 0.34% 0.28% 0.26% 0.40 0.34 0.37 0.24 0.22

Voice - DCR (Rest of the Circle ) 2.5 0.53% 0.26% 0.21% 0.19% 0.46 0.42 0.49 0.29 0.34

Low Call volume cells

Targets too

Stringent.

To be taken up

with TTL

Rel' 99 Svs - DCR 2.5 NA 0.83% 0.70% 0.63% 1.04 0.83 0.84 0.79 0.79Instantaneous RL

Fails/RTWP in NW.

Rel' 99 Svs - DCR (Rest of the Circle ) 2.5 NA 0.81% 0.74% 0.66% 0.88 0.56 0.80 0.60 0.86

HSDPA - DCR 2.5 NA 0.94% 0.786% 0.71% 2.09 1.96 2.12 1.76 1.65 External Interference

causing high RL Fails.

RTWP observed inNW

Case is already

taken up with

TTSL forresolution

HSDPA - DCR (Rest of the Circle ) 2.5 NA 0.81% 0.734% 0.66% 2.33 2.36 2.65 1.92 1.94

HSUPA - DCR 2.5 NA 0.85% 0.712% 0.64% 1.98 2.08 2.23 1.84 1.79HSUPA - DCR (Rest of the Circle ) 2.5 NA 0.83% 0.757% 0.68% 2.23 2.38 2.68 1.95 1.95

2G-3G HOSR 0.5 NA 96% 98% 99% 99.91 99.94 99.85 99.94 99.96

2G-3G HOSR (Rest of the Circle ) 0.5 NA 96% 98% 99% 99.89 99.95 99.82 99.87 99.94

3G-2G HOSR 0.5 NA 96% 98% 99% 99.87 99.89 99.87 99.70 99.87

3G-2G HOSR (Rest of the Circle ) 0.5 NA 96% 98% 99% 99.88 99.89 99.86 99.97 99.85

Voice - SHOSR 0.5 NA 95% 97% 98% 99.92 99.94 99.94 99.93 99.94

Voice - SHOSR (Rest of the Circle ) 0.5 NA 95% 97% 98% 99.92 99.95 99.94 99.94 99.93

Voice - SHO Factor 0.5 NA 35% 35% 35% 31.28 31.43 31.61 31.32 31.61

Voice - SHO Factor (Rest of the Circle ) 0.5 NA 35% 35% 35% 29.02 29.23 29.18 29.48 29.01

Switch

Call Setup Success Rate (CS CORE) 5 94% 97% 98% 99% 99.12 99.17 99.13 99.12 98.90

RAB Establishment Success Rate 5 92% 97% 98% 99% 98.36 98.97 98.49 99.14 98.99

PSR 5 87% 90% 92% 94% 95.72 95.87 95.51 95.95 96.11

Answer to Seizure Ratio (Excluding

ILD)1 NA 35% 40% 45% 44.48 45.29 45.66 46.45 48.42

Nb Traffic throughput utilization 1 NA 75% 70% 65% 35.55 36.25 38.51 37.94 39.37

Nb Traffic, Packet success ratio 1 NA 97% 98% 99% 100 100 100 100100.0

0

Processor Load RNC, MGW, MSS 1 NA 75% 70% 65% 12.81 13.68 14.76 13.71 13.47Signalling Utilization 1 NA 35% 40% 45% 17.62 18.57 17.70 16.68 18.13

8


9/24

Aug, Sep, Oct & Nov 13 Worst Cells

Worst Cells analysis - PUN

9

Stable trend

KPI

Worst Cells With Optimization

PossibleImproved Under Optimization

Aug-13 Sep-13 Oct-13 Nov-13 Aug-13 Sep-13 Oct-13 Nov-13 Aug-13 Sep-13 Oct-13 Nov-13

DCR 253 124 98 73 201 105 76 60 52 19 22 13

TCH BLOCK 38 44 22 15 27 35 19 9 11 9 3 6

SD BLOCK 4 10 4 2 4 10 4 2 0 0 0 0

CSSR 61 47 27 25 48 40 24 22 13 7 3 3

DL VOICE

Quality169 99 67 84 85 62 39 52 84 37 28 32

UL Voice

Quality60 43 26 23 29 32 18 15 31 11 8 8

9


10/24

Customer Complaints Analysis - PUN

10

Sep'13:

Total SR's: 645VLR: 870500SR/1000: 0.74

Nov'13:

Total SR's:485VLR:873105SR/1000:0.55

Aug'13:

Total SR's: 626VLR: 847365SR/1000: 0.73

Sep'13:

Total SR's: 18VLR: 57626SR/1000: 0.31

Nov13:

Total SR's: 17VLR: 66701SR/1000: 0.25

Aug'13:Total SR's: 31VLR:54369SR/1000: 0.27

Oct'13:

Total SR's:521VLR:877041SR/1000:0.59

Oct'13:

Total SR's: 19VLR: 58331SR/1000: 0.32

0

0.5

1

1.5

2

Aug/13 Sep/13 Oct/13 Nov/13

SR/1000

2G SR/1000 Trend

SR's /1000

Target

0.00

0.50

1.00

1.502.00

2.50

3.00

3.50

Aug/13 Sep/13 Oct/13 Nov/13

SR/10

00

3G SR/1000 Trend

SR's /1000

Target

CSMM Categorization Action PlanNetwork Coverage 2G-29 Sites & 3G- 52sites under Catapult Project are planned .Network Coverage - On

Highway Not PlannedNetwork Capacity 24- 2G Sites & 22 -3G sites declared as RFS under Catapult Project .Continuous Speech of

Voice Calls Maintaining network quality, Enhancement plan for Call drops in the network for continuous speech ofvoice calls.Network - Call Quality Optimizer planned for Half Yearly

10


11/24

Initiatives - PUN

11

Cost Optimization Initiatives & status

Downtime penalty has been imposed on Infra vendors for 34 lacks rupees in last 3

months.

Network Quality & customer satisfaction improvement initiatives:

SPC & ESB/LBS completed for all the nodes.

RU30 upgraded in all the RNCs & WN7.0 implemented in all the node-Bs.

IOS upgrade done in Jalandhar/ Shimla Routers.

Project catapult 24 nos.2G sites & 22 nos.3G sites made RFS + 7 nos. -4

th

sectoradditions done.

77 ID/OD conversions completed.

7 nos. PCU cards added in the network. TSR optimization/improvement.

Reliance ICR connectivity for Reliance ICR In-roamers in progress. Initial UAT testing completed.

TX topology changes & M/w ring closures to reduce dependency on troubled sites and avoid link

site outages 31 galaxy sites hops short closures.

11


12/24

Concerns/Critical Issues - PUN

12

Support Required from TTL :

Replenishment of RNP/damage units.

High Infra outages on VIOM Hub sites & BSC/RNC due to Infra issue non

clearance.

Critical Spares required for Core/BSC/RNC/Tellabs/NodeB.

12


13/24

Haryana

k l b h h ld


14/24

Network Elements above Threshold - HAR

14

Network Element

Target

utilizatio

n

Total

Elemen

ts

No of

elements

exceeding

targetutilization

Reason Action Plan

BSC - TRX 80 12 2BPNT1 & BRTK1 is Greater than

80 % utilized

As per TTSL, BSC TRX Utilization

can reach 90.

BSC- Gb link 70 12 0 NA NA

BSC- NSEI (PCU) * 90 441 414 High utilized NSEIs/PCUs PCU Requirement

POI 70 110 2-AIRTEL LOCAL Non availability of media

Requested Augmentation

already, not feasible due to

unavailability of media as per

customer.

MSS 70 2 0 NA NA

MGW 70 4 0 NA NA

14


15/24

KPI KPIMeas

.

Weig

hTHR LCL

Targe

tUCL Jul-13

Aug-

13

Sep-

13

Oct-

13

Nov-


Network

Availability

Overall Network Availability Radio (Top Towns) 24 hr 7.5 100 99.9 99.98 100 99.83 99.92 99.90 99.90 99.93 High outages on

TVI, Reliance Sites.

High outage on

TTSL media

Overall Network Availability Radio (Rest of

Circle)24 hr 5 100 99.9 99.92 100 99.82 99.88 99.84 99.85 99.86

Network Availability Core 24 hr 2.5 100 100 99.98 100 100% 100% 100% 100%100%

Customer

Complaints


% of Complaints resolved within SLA 24 hr 2.5 98 99 99.5 99.8 100 100 100 100 100.0


Switch



TSR NBH 5 96 97 98 99 98.11 98.12 98.10 98.34 98.29

Voice

% cells with DCR 98 BBH 2.5 NA 80 85 90 92.80 92.00 92.88 93.17 94.50% of Connections with Good Voice Quality (0-5)

DL(Top 100)NBH 5 93 95 96 97 97.66 97.58 97.51 97.60 97.75

% of Connections with samples of UL FER 95% DBBH 5 NA 93 96 99 98.06 97.85 97.49 97.64 97.92

TBF drop DNBH 5 NA 1.2 0.8 0.4 5.52 5.94 6.07 5.82 5.55EUTM enabled

to be taken

up with TTL%age of Cells having TBF drop


16/24

Haryana2G With Exclusion

KPI KPIMeas

ur.

Weig

hTHR LCL

Targe

tUCL Jul-13

Aug-

13

Sep-

13

Oct-

13

Nov-

13Remark

Action

Plan

Network

Availability

Overall Network Availability Radio (Top Towns) 24 hr 7.5 100 99.9 99.98 100 100 100 99.99 100 100

Overall Network Availability Radio (Rest of Circle) 24 hr 5 100 99.9 99.92 100 100 100 99.99 100 100


Customer

Complaints


% of Complaints resolved within SLA 24 hr 2.5 98 99 99.5 99.8 100 100 100 100 100Repeated Complaints 24 hr 2.5 NA 3 2 1 0.23 0.23 0.22 0.23 0.23

Switch



TSR NBH 5 96 97 98 99 99.79 99.79 99.74 99.69 99.50

Voice


% of Connections with Good Voice Quality (0-5)

DL(Top 100)NBH 5 93 95 96 97 97.66

97.58 97.51 97.61 97.75

% of Connections with samples of UL FER 95% DBBH 5 NA 93 96 9998.06

0 97.85 97.49 97.64 97.92

TBF drop DNBH 5 NA 1.2 0.8 0.4 0.80 0.80 0.80 0.80 0.80

%age of Cells having TBF drop


17/24

KPI KPIWeig

hTHR LCL

Targe

tUCL

July'1

3

Aug'1

3

Sep'1

3

Oct'1

3

Nov'1

3Reason Action Plan

Network

Availability

Core Network Availability Top Towns 2.5 99.999.99

%100% 100% 100 100 100 100 100

Core Network Availability (Rest Of the

Circle)2.5 99.9

99.99

%100% 100% 100 100 100 100 100

Radio Network Availability - Top Towns 2.5 99.75 99.88%

99.90%

99.92%

99.77%

99.91%

100% 100% 99.95

Radio Network Availability (Rest Of the

Circle)2.5 99.75

99.88

%

99.90

%

99.92

%

99.91

%

99.67

%100% 100% 99.92

Preventive

Maintenance

Core Network 2 NA 95% 97% 100% 100 100 100 100 100

Radio Network 2 NA 95% 97% 100% 98 98 98 98 98

Customer

Complaints

No. of Network Complaints Per 1000

VLR / Per Month5 5 4 3 2 0.22 0.23 0.23 0.19 0.16

% of Complaints resolved within SLA 5 80% 85% 90% 95% 100 100 100 100 100

Connection

Establishmen

t

Voice - CSSR (Top Towns) 2.593.62

%

98.71

%

99.73

%100% 99.52 99.74 99.73 99.69 99.55

Service Impacting alarms

on specific daysTemporary

Issue

Voice - CSSR (Rest of the Circle ) 2.592.54

%

98.70

%

99.73

%100% 99.73 99.66 99.67 99.62 99.61


on specific days

Temporary

Issue

Rel' 99 Svs - CSSR (Top Towns) 2.5 NA98.50

%

99.51

%100% 99.29 99.42 99.34 99.49 99.47


on specific daysTemporary

Issue

Rel' 99 Svs - CSSR (Rest of the Circle ) 2.5 NA98.61

%

99.63

% 100% 99.21 99.39 99.28 99.39 99.50Service Impacting alarms

on specific days TemporaryIssue

HSDPA - CSSR (Top Towns) 2.592.57

%

96.68

%

97.71

%

98.74

%97.80 95.77 97.42 98.36 98.36

HSDPA - CSSR (Rest of the Circle) 2.592.33

%

97.57

%

98.10

%

98.62

%98.39 94.43 96.28 98.31 98.92

HSUPA - CSSR (Top Towns) 2.5 NA96.36

%

97.38

%

98.41

%96.24 96.24 96.64 97.02 98.14

HSUPA - CSSR (Rest of the Circle) 2.5 NA

96.65

%

97.67

%

98.70

% 97.79 96.35 96.81 97.88 98.78

Haryana3G Without Exclusion

17

H 3G Wi h E l i


18/24

KPI KPIWei

ghTHR LCL Target UCL

July'1

3

Aug'1

3

Sep'1

3

Oct'1

3

Nov1

3Reason Action Plan

Connection

Retainability

(Overall)

Voice - BLER (0 to 2 for % of

Samples) UL (Top Towns)0.5 NA

96.00

%

98.00

%

99.00

%100 100 100 100 100

Voice - BLER (0 to 2 for % of

Samples) UL (Rest of the Circle)0.5 NA

96.00

%

98.00

%

99.00

%100 100 100 100 100

Voice - DCR(Top Towns) 2.5 0.67 0.34% 0.28% 0.25% 0.25 0.29 0.23 0.2 0.20

Voice - DCR (Rest of the Circle ) 2.5 0.53 0.26% 0.21% 0.19% 0.26 0.29 0.23 0.19 0.17

Rel' 99 Svs - DCR(Top Towns) 2.5 NA 0.83% 0.695 0.63% 0.72 0.47 1.51 1.27 1.10Dip Due to HRNAMB01 Increase

in IU FailsCare Case

raised

Rel' 99 Svs - DCR (Rest of the Circle

)2.5 NA 0.81% 0.74% 0.66% 0.75 0.51 1.66 1.38 1.28

HSDPA - DCR(Top Towns) 2.5 NA 0.94% 0.79% 0.71% 1.34 1.28 1.37 1.12 1.05Revised Target of these KPIs are

very stringent to achieve.HSDPA - DCR (Rest of the Circle ) 2.5 NA 0.81% 0.73% 0.66% 1.36 1.49 1.50 1.11 1.07

HSUPA - DCR(Top Towns) 2.5 NA 0.85% 0.71% 0.64% 1.51 1.49 1.60 1.36 1.34

HSUPA - DCR (Rest of the Circle ) 2.5 NA 0.83% 0.76% 0.68% 1.44 1.67 1.70 1.30 1.31

2G-3G HOSR(Top Towns) 0.5 NA 96% 98% 99% 99.99 99.98 99.96 99.99 99.98

2G-3G HOSR (Rest of the Circle ) 0.5 NA 96% 98% 99% 100 99.96 99.96 99.94 99.94

3G-2G HOSR RT+NRT (Top Towns) 0.25 NA 96% 98% 99% 99.80 99.81 99.69 99.78 99.82

3G-2G HOSR RT+NRT (Rest of the

Circle )0.25 NA 96% 98% 99% 99.85 99.87 99.73 99.78 99.97

Voice - SHOSR(Top Towns) 0.5 NA 95% 97% 98% 99.90 99.91 99.89 99.91 99.84


Voice - SHO Factor RT + NRT (Top

Towns)0.5 NA 35% 35% 35% 31.49 30.38 32.17 32.85 33.21

Voice - SHO Factor RT + NRT (Rest

of the Circle ) 0.5 NA 35% 35% 35% 29.54 28.46 29.82 29.89 29.96

Switch



PSR 5 87% 90% 92% 94% 96.79 96.48 96.37 96.60 96.59

Answer to Seizure Ratio (Excluding

ILD)1 NA 35% 40% 45% 46.32 45.74 45.59 47.30 47.64


Nb Traffic, Packet success ratio 1 NA 97% 98% 99% 100 100 100 100 99.99

Processor Load RNC, MGW, MSS 1 NA 75% 70% 65% 15.63 17.79 18.08 18.79 18.10

Signalling Utilization 1 NA 35% 40% 45% 23.63 21.59 23.10 24.05 20.65

Haryana3G Without Exclusion

18

H 3G With E l i


19/24

KPI KPIWeig

hTHR LCL

Targe

tUCL

July'1

3

Aug'1

3

Sep'1

3

Oct'1

3

Nov'1

3Reason Action Plan

Network

Availability

Core Network Availability Top Towns 2.5 99.999.99

%100% 100% 100 100 100 100 100

Core Network Availability (Rest Of the

Circle)2.5 99.9

99.99

%100% 100% 100 100 100 100 100

Radio Network Availability - Top Towns 2.5 99.7599.88

%

99.90

%

99.92

% 100% 100% 100% 100% 100

Radio Network Availability (Rest Of the

Circle)2.5 99.75

99.88

%

99.90

%

99.92

%100% 100% 100% 100% 100

Preventive

Maintenance

Core Network 2 NA 95% 97% 100% 100 100 100 100 100

Radio Network 2 NA 95% 97% 100% 98 98 98 98 98

Customer

Complaints

No. of Network Complaints Per 1000

VLR / Per Month5 5 4 3 2 0.22 0.23 0.23 0.19 0.16

% of Complaints resolved within SLA 5 80% 85% 90% 95% 100 100 100 100 100

Connection

Establishment

Voice - CSSR (Top Towns) 2.593.62

%

98.71

%

99.73

%100% 99.52 99.74 99.73 99.69 99.55

Service Impacting Alarms on

specific days

One time

issue

Voice - CSSR (Rest of the Circle ) 2.592.54

%

98.70

%

99.73

%100% 99.73 99.66 99.67 99.62 99.61


specific days

One time

issue

Rel' 99 Svs - CSSR (Top Towns) 2.5 NA98.50

%

99.51

%100% 99.29 99.42 99.34 99.49 99.47


specific days

One time

issue

Rel' 99 Svs - CSSR (Rest of the Circle ) 2.5 NA98.61

%

99.63

%100% 99.21 99.39 99.28 99.39 99.50


specific days

One time

issue

HSDPA - CSSR (Top Towns) 2.592.57

%

96.68

%

97.71

%

98.74

%97.80 95.77 97.42 98.36 98.36

HSDPA - CSSR (Rest of the Circle) 2.592.33

%

97.57

%

98.10

%

98.62

%98.39 94.43 96.28 98.31 98.92

HSUPA - CSSR (Top Towns) 2.5 NA96.36

%

97.38

%

98.41

%96.24 96.24 96.64 97.02 98.14

HSUPA - CSSR (Rest of the Circle) 2.5 NA96.65

%

97.67

%

98.70

%97.79 96.35 96.81 97.88 98.78


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H 3G With E l i


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KPI KPIWei

ghTHR LCL Target UCL

July'1

3

Aug'1

3Sep'13 Oct'13

Nov1

3Reason Action Plan

Connection

Retainabilit

y (Overall)

Voice - BLER (0 to 2 for % of Samples) UL

(Top Towns)0.5 NA

96.00

%

98.00

%

99.00

%100 100 100 100 100

Voice - BLER (0 to 2 for % of Samples) UL

(Rest of the Circle)0.5 NA

96.00

%

98.00

%

99.00

%100 100 100 100 100

Voice - DCR(Top Towns) 2.5 0.67 0.34% 0.28% 0.25% 0.26 0.29 0.23 0.2 0.20

Voice - DCR (Rest of the Circle ) 2.5 0.53 0.26% 0.21% 0.19% 0.26 0.29 0.23 0.19 0.17

Rel' 99 Svs - DCR(Top Towns) 2.5 NA 0.83% 0.695 0.63% 0.72 0.47 1.50 1.27 0.83 Increase in IU Fail in

HRNAMB01.Rel' 99 Svs - DCR (Rest of the Circle ) 2.5 NA 0.81% 0.74% 0.66% 0.75 0.51 1.65 1.38 0.96

HSDPA - DCR(Top Towns) 2.5 NA 0.94% 0.79% 0.71% 1.34 1.28 1.37 1.12 1.05 Revised Target of these

KPIs are very stringent to

achieve.

HSDPA - DCR (Rest of the Circle ) 2.5 NA 0.81% 0.73% 0.66% 1.36 1.49 1.50 1.11 1.07

HSUPA - DCR(Top Towns) 2.5 NA 0.85% 0.71% 0.64% 1.51 1.49 1.60 1.36 1.34

HSUPA - DCR (Rest of the Circle ) 2.5 NA 0.83% 0.76% 0.68% 1.44 1.67 1.70 1.30 1.31

2G-3G HOSR(Top Towns) 0.5 NA 96% 98% 99% 99.99 99.98 99.96 99.99 99.982G-3G HOSR (Rest of the Circle ) 0.5 NA 96% 98% 99% 100 99.96 99.96 99.94 99.94

3G-2G HOSR RT+NRT (Top Towns) 0.25 NA 96% 98% 99% 99.80 99.81 99.69 99.78 99.82

3G-2G HOSR RT+NRT (Rest of the Circle ) 0.25 NA 96% 98% 99% 99.85 99.87 99.73 99.78 99.97

Voice - SHOSR(Top Towns) 0.5 NA 95% 97% 98% 99.90 99.91 99.89 99.91 99.84


Voice - SHO Factor RT + NRT (Top Towns) 0.5 NA 35% 35% 35% 31.49 30.38 32.17 32.85 33.21

Voice - SHO Factor RT + NRT (Rest of the

Circle )

0.5 NA 35% 35% 35% 29.54 28.46 29.82 29.89 29.96

Switch



PSR 5 87% 90% 92% 94% 96.79 96.48 96.37 96.60 96.59

Answer to Seizure Ratio (Excluding ILD) 1 NA 35% 40% 45% 46.32 45.74 45.59 47.30 47.64


Nb Traffic, Packet success ratio 1 NA 97% 98% 99% 100 100 100 100 99.99

Processor Load RNC, MGW, MSS 1 NA 75% 70% 65% 15.63 17.79 18.08 18.79 18.10

Signalling Utilization 1 NA 35% 40% 45% 23.63 21.59 23.10 24.05 20.65


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Worst Cells analysis - HAR

21

KPI

Worst cells with Optimization

PossibleImproved Under Optimization

Aug-13 Sep-13 Oct-13 Nov-13 Aug-13 Sep-13 Oct-13 Nov-13 Aug-13 Sep-13 Oct-13 Nov-13

DCR 54 99 105 43 39 78 89 32 15 21 16 11

TCH Blking 40 59 86 49 33 47 72 41 7 12 14 8

SD Blking 10 11 14 11 10 8 13 8 0 3 1 3

CSSR 53 77 110 58 47 60 86 44 6 17 24 14

Voice

Qual_DL118 143 138 88 63 101 107 62 55 42 31 26

Voice

Qual_UL 34 30 39 20 28 24 39 18 6 6 0 2

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Customer Complaints Analysis - HAR

22

Aug13:Total SR's: 448

VLR: 1288488SR/1000: 0.35

OCT'13:Total SR's:441

VLR:1328729SR/1000:0.33

Sep13:Total SR's: 446

VLR: 1327006SR/1000: 0.34

Aug'13:Total SR's: 12

VLR: 60095SR/1000: 0.22

Oct13:Total SR's: 11

VLR: 56427SR/1000: 0.19

Sep13:Total SR's: 13

VLR:57140SR/1000: 0.23

Nov13:Total SR's: 430

VLR: 1318343SR/1000: 0.32

Nov13:Total SR's: 10

VLR: 67975SR/1000: 0.16

0

0.5

1

1.5

2

Aug'13 Sep'13 Oct'13 Nov'13

2G SR/1000 Trend

2G SR/1000

Target

0

0.5

1

1.52

2.5

3

3.5

Aug'13 Sep'13 Oct'13 Nov'13

3G SR/1000 Trend

3G SR/1000

Target

CSMM Categorization Action PlanNetwork Coverage 2G-66 Sites & 3G-49 sites under Catapult Project are planned .

Network Coverage - On

Highway Not PlannedNetwork Capacity 43- 2G Sites & 22 -3G sites declared as RFS under Catapult Project .Continuous Speech of

Voice Calls Maintaining network quality, Enhancement plan for Call drops in the network for continuous speech ofvoice calls.Network - Call Quality

Optimizer planned for Half Yearly

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Initiatives - HAR

23

Cost Optimization Initiatives & status

An approximate Cost of Rs. 89,39,607- saved in last 03 months , found as variance duringvalidation of IP invoices where IP have wrongly claimed the same .

Uptime penalty and Theft and damage penalty has been imposed on Infra vendors for INR

69,66,247 in last three months till Nov13.

Network Quality & customer satisfaction improvement initiatives

RCOM ICR implemented and launched successfully.SPC & ESB/LBS completed for all the nodes.

RU30 upgraded in all the RNCs & WN7.0 implemented in all the node-Bs.

Project catapult 43 nos.2G sites & 22 nos.3G sites made RFS + 13nos. -4thsector

additions done.

82 ID/OD conversions completed.

10 nos. PCU cards added in the network.

RAM upgraded in BAMB1 as S16.1 preparation

S16.1 will be implement in BAMB1

EP 5.2 will be implement in all BTS of BAMB1

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Concerns/CriticalIssues - HAR

24

Support Requested:

Non availability of critical Spares.

Replenishment of RNP/damage units.

Requirement of sufficient quantity of consumables.( Jumpers ,weather proofing kits

,cable ties,PVC tapes)

Concerns/critical issues:

From new year perspective, augmentation is required with Airtel POI, as per

customer media is not available there.

24

Orm With Ttsl Jan 14

Documents

Transcript of Orm With Ttsl Jan 14