Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police...
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Transcript of Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police...
![Page 1: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/1.jpg)
Organizational DesignOrganizational Design
Chapter 6
Charles R. Swanson, Leonard Territo,and Robert W. Taylor
Police Administration:Police Administration:Structures, Processes, and BehaviorStructures, Processes, and Behavior
(Eighth Edition)(Eighth Edition)
![Page 2: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/2.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Organizing
Identify jobs to be
done
Determine how to group jobs
Forming grades of authority
Equalize responsibilit
yand
authority
![Page 3: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/3.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Division of labor
• Produces different groups of functional responsibilities
Specialization
![Page 4: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/4.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Requirement that each lower level of organization be supervised by a higher level
• Rank v. Title
Principle of Hierarchy
![Page 5: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/5.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• The number of personnel a supervisor can personally manage effectively
• Numerous factors impact the span of management
Span of Management
![Page 6: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/6.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Focuses on two spatial levels of differentiation– Vertical Differentiation v. Horizontal Differentiation
Organizational Structure and Design
![Page 7: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/7.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Clientele
• Style of service
• Geography
• Time
• Process
Grouping of Personnel
![Page 8: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/8.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Geographical Grouping of Personnel
![Page 9: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/9.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Top-Down vs. Bottom-Up Approaches
Top-Down Bottom-Upvs.
![Page 10: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/10.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Flat Organizational Structure
![Page 11: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/11.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Types of Organizational Design
MatrixMatrixFunctionalFunctionalLine and Staff
Line and Staff
Line Structure
Line Structure
![Page 12: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/12.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Line Structure
![Page 13: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/13.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Line and Staff Structure
![Page 14: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/14.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Functional Structure
![Page 15: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/15.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Matrix Structure
![Page 16: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/16.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Decentralization vs. Centralization
Decentralization Centralizationvs.
![Page 17: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/17.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Services decentralized and community-based
• Less specialized
• Less bureaucratic
• Empowers individual officers
• Participatory atmosphere
• Open/Sensitive to community
Community Policing:Organizational Design
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Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
• Proactive
• Prevention-based
• Focus on integrating intelligence throughout the department
• Analysts communicate to decision-makers
• Decision-makers communicate downward
• Relies on good communication to have planned responses– Rather than haphazard reactions
Intelligence-Led Policing:Organizational Design
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Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Unique Features of Sheriff’s Departments
• Most sheriff’s departments have a chief deputy/ undersheriff– Typically assumes complete operational control over
the entire organization– Sheriff has political responsibilities outside of the
agency
![Page 20: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/20.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Line and Staff Relationships
Linepoint of
view
Linepoint of
view
Staffpoint of
view
Staffpoint of
viewStaff takes credit for successful operations
Staff points the finger for failed operations
Commanders do not know how to utilize staff
Commanders are short-sighted and resist new ideas
Staff fail to see the “big picture”
![Page 21: Organizational Design Chapter 6 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth.](https://reader035.fdocuments.net/reader035/viewer/2022062422/56649ebf5503460f94bc9d15/html5/thumbnails/21.jpg)
Police Administration (8th Edition)Swanson, Territo, and Taylor
© 2012 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 • All Rights Reserved
Informal Organization
Naturalness
EmpathyInteractions
Leadership
Cohesiveness and unity
Democratic Orientation
Social Distance
Group Pressures