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Organisational Issues Measures of Merit Chapter 5
Transcript of Organisational Issues Measures of Merit Chapter 5
SponsorSponsorProblemProblem
AssessAssessRiskRisk
SolutionSolutionStrategyStrategy
Measures ofMeasures ofMerit (Merit (MoMMoM))
Human &Human &OrganisationalOrganisational
IssuesIssues
ScenariosScenarios
MethodsMethods& Tools& Tools
DataDataProductsProducts
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ProblemProblemFormulationFormulation
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NATO Code of Best Practice (COBP)for C2 Assessment
Measures of MeritChapter 5
Corinne WallsheinAir Force Studies and Analyses Agency (AFSAA)
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P Measures of Merit
SponsorSponsorProblemProblem
AssessAssessRiskRisk
ProblemProblemFormulationFormulation
SolutionSolutionStrategyStrategy
Measures ofMeasures ofMerit (Merit (MoMMoM))
Human &Human &OrganizationalOrganizational
IssuesIssues
ScenariosScenarios
ModelsMethods& Tools& Tools
DataDataProductsProducts
3
6
4
5 7
10
8
911
Prepare forSuccess
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P Agenda
• Linkages• Key Considerations• Definitions, Hierarchy, and Characterizations• Key Properties• Uncertainties• Examples• Summary
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P Linkages
• Measures of Merit (MOMs) should directly link to established assessment objectives– Identify selected MoMs, their thresholds and standards, their
means of collection, their relationship to assumptions and assessment processes, and their imposed constraints
• Review reliability and validity for the selected MoMs– Determine level of confidence for each MoM
• Establish and measure control variables to correlate MoMs in a spectrum of multiple scenarios
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P Key Considerations
• A multi-faceted approach is recommended– A multi-phased approach may add to insights– No single measure or methodology exists to satisfactorily assess
the overall effectiveness of C2
• Expect and control for variations in measurements related to the human element
• Analysis of uncertainties and measurements of central tendency and dispersion are significant for C2 issues
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P Definitions
• DP - Dimensional Parameters– Properties or characteristics in physical entities
• MoP - Measures of Performance– Measures attributes of internal system behavior
• MoCE - Measures of C2 Effectiveness– Measures impact of C2 systems
• MoFE - Measures of Force Effectiveness– Measures force accomplishment of mission objectives
• MoPE – Measures of Policy Effectiveness– Measures impacts in policy environment
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P Hierarchy
C2 Subsystems
MoPElement
DP
C2 Systems
MoCE
Force
MoFE
Environment
MoPE
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P Characterizations
MoM Focus Scenario Effort Required
Number Impact Compre-hension
Generaliz-ability
MoPE Outcome Dependent High Few High Policy Low MoFE Mission MoCE C3I MoP Systems DP Process Independent Low Many Limited Technical High
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P Key Properties
• Reliability– Accuracy of measurement– Variance of repeated
measurements of same phenomenon
– Must be known or estimated to discriminate between real effects and measurement effects
• Validity– Internal: Causal relationship
between variables– Construct: Measure
objective and only objective– Statistical conclusion:
Results are robust with sufficient sensitivity
– External: Extent to which results could be generalized
– Expert: Degree accepted by experts in the field
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P Uncertainties
• Input parameters– Uncertainties in model input values– Relationship of uncertainties between scenario and model
inputs
• Assessment– Uncertainties in assessment methodologies– Uncertainties in model, structural uncertainty
• Output sensitivities– Uncertainties in model outcomes– Sensitivities of outcomes to inputs
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P Examples
• Time based– Time to perform a task or process– Rate of performing tasks or processes– Time to react to events
• Accuracy based– Precision of performance– Reliability of performance– Completeness– Error rates– Quality of decisions (e.g. number of times decision changed)
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P Human Behaviour
• Human performance– Psycho-physiological (stress, fatigue, hunger) – Ergonomic/external factors limiting performance– Individual psychology (risk propensity, decision style)
• Social interactions among individuals and groups– Interactive processes (shared awareness)– Background (cultural, educational, religious)
• Assessment Possibilities– Team competence – Team experience
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P Normality Indicators in OOTW
• Assessment of changes occurring in civilian populace
• Characterize elements of the civil environment
– Data collected on regular basis– Inexperienced personnel– Limited resources
• Data calibrated against baselines– Relative measures
• Extrapolation across space and time
• Political & operational constraints• Effect of military presence• Shifts in emphasis and thresholds
Criterion ExamplesPolitical Elections, political participationEconomic Unemployment, interest rates, and market basketsSocial Number of students in schools, number of refugeesTechnological Telephone system availabilityLegal Judicial system functioningEnvironmental Roads, water supply, power supplyCultural Sports events, concerts
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P Case Study MoMs
• Dimensional Parameters– Communications: Connectivity, Bandwidth– Collaborative Information Technology: Sophistication, Latency, and Security– ADP Support to Personnel: Quality, Flexibility
• Measures of C2 Performance– Ability to perform CIMIC tasks, functions (e.g.,time, number of people)
• Measures of C2 Effectiveness– Situational awareness– Synchronization of effort
• Measures of Force Effectiveness– Military: ability to create and sustain a secure environment
• Measures of Policy Effectiveness– Overall: Progress in transitioning from a failed to a stable state
• UNHCR: ability to relocate disposed refugees• IOs: ability to conduct fair elections
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P Summary
• Linkage of DP - MoP - MoCE - MoFE - MoPE• Interpretation of MoMs• Environmental components and their effects• MoM reliability and validity• Characterization of uncertainties• Human-in-the-loop• Resources available versus cost and convenience
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Questions?