One Metric to Rule Them All: Effectively Measure Your Teams Without Subjugating Them by Cheryl...
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Transcript of One Metric to Rule Them All: Effectively Measure Your Teams Without Subjugating Them by Cheryl...
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one metric to rule them all
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one metric to rule them alleffectively measure your teams without subjugating them
Cheryl Hammond
Technical Strategist, Northwest Cadence
[email protected] @bsktcase
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agreements and asks
@bsktcase #Agile2015 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/36PXSubmit your feedback please please please
![Page 5: One Metric to Rule Them All: Effectively Measure Your Teams Without Subjugating Them by Cheryl Hammond](https://reader031.fdocuments.net/reader031/viewer/2022032514/55d3ad07bb61eb9a4e8b47b7/html5/thumbnails/5.jpg)
agendaIntro, logistics, agreements
Responsible use of metrics
A practical approach to metrics
Characteristics of and a framework for metrics
One metric to rule them allClose
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me
Cheryl Hammond16+ years’ experience in software
development, team leadership, and
organizational transformation
Passionate about agile, lean, and
making software delivery humane;
not afraid to look silly doing it
From/in Seattle, the other Washington
College (university) recruiter; traveler;
bolonka lover; genealogist; feminist
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http://en.wikipedia.org/wiki/Bolonka
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“Managers who don’t know how
to measure what they want
settle for wanting what they can measure.”
Russell L. Ackoff
http://en.wikiquote.org/wiki/Russell_L._Ackoff
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oÌ 51why not
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“If you give a manager a numerical target,
[s]he’ll make it even if [s]he has to
destroy the company in the process.”
W. Edwards Deming
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zF|7VziTexercise
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whato1D
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measuring the invisible
True MetricWhat you should measure
Proxy MetricWhat you can measure
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do you know what your proxy is?
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characteristics of effective metrics
Comparable
Honest
Actionable
Simple
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exercisezF|7VziT
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whoo N
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audiences
InternalSimple
Actionable
Honest
ExternalSimple
Comparable
Honest (?)
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“Any observed statistical regularity
will tend to collapse once pressure is placed
upon it for control purposes.”
Goodhart's Law
http://en.wikipedia.org/wiki/Goodhart's_law
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power dynamics
matter
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compare teams… to themselves
Growth & trends Ratios & proportions
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exercisezF|7VziT
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how9y
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lean and agile metrics are simple
Metrics aren’t freeTime to collect
Time to tabulate
Time to pretty up
Tools
Morale
Be sure the benefit justifies the cost!
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one metric to rule them all
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one metric to rule them all
Time to Feedback
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time to feedback metrics
TrueMean time to stakeholder feedback
Lead time
Cycle time
ProxyWait time
Touch time
Work in process (WIP)
Queue length
MTTR⁴
Realize, Recover, Repair, Remediate
Code coverage
Escaped bug rate
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exercisezF|7VziT
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whyoÌ
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evidence-based agility
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evidence-based planning
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wrap-upy7qD=qJ
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agreements and asks
@bsktcase #Agile2015 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/36PXSubmit your feedback please please please
![Page 35: One Metric to Rule Them All: Effectively Measure Your Teams Without Subjugating Them by Cheryl Hammond](https://reader031.fdocuments.net/reader031/viewer/2022032514/55d3ad07bb61eb9a4e8b47b7/html5/thumbnails/35.jpg)
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one metric to rule them all