Nonverbal Communication Better at communicating feelings and attitudes More convincing than verbal...
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Transcript of Nonverbal Communication Better at communicating feelings and attitudes More convincing than verbal...
Nonverbal Communication
Better at communicating feelings and attitudes
More convincing than verbal messages.
We can communicate without saying anything!
Kinesics
Body MovementAdapter: tension reliever like fixing
hair, touching noseEmblems: gestures that mean
something. Pointing
Vocalics
Tone of voiceOften carries more meaning
than the actual words.
Proxemics
Space and DistanceCultural
Emotion or moodHow well we know someone
Territory and Environment
• Use of space and objects to indicate ownership• Invasion: intruding into someone’s
territory.• Contamination: tagging, graffiti,
leaving trash.
Haptics
• Professional Touch: Doctor touches patient.• Social/Polite touch: Fist bump, hand shake• Friendship: kiss, bro hug• Love/Intimacy: highly personal
Appearance
• What is soma typing?• Classifying people according to body
type• What is Halo Effect?• Physical Attractiveness Stereotype• Beautiful = Good
What are artifacts?
Facial Expression
• What are the six universal facial expressions?• Anger• Happiness• Surprise• Sadness• Disgust • Fear
•Who is better at reading someone’s facial expression? Men or women?
What is masking?
• Hiding an expression of emotion and replacing it with a more appropriate expression.
Triangle of Meaning
Thought (meaning)
Symbol Referent (stands for)
ASL for Water Water
Triangle of Meaning
Referent
Thought(meaning)
CatSymbol
Denotation:The dictionary definition of a word.
Connotation:Emotional meaning based on
personal experience and feelings.
Triangle of Meaning
Thought(meaning)
TeacherSymbol Referent
Bypassing:
Two people have different referents for
the same word but they think they are thinking
alike.
• Words and symbols are arbitrary, ambiguous, and abstract.• Arbitrary: • for no reason, random• Ambiguous:• Confusing• Abstract:• Difficult to understand, not concrete
Meaning is in the person, not the word!
• Social Constructionism: Humans make sense of their world. They make meaning and create their world.
• Language shapes our relationships.
• Language allows humans to think hypothetically. We can imagine, reflect and plan for the future.
• Language allows us to name things.