Niehoff Sitzmöbel GmbH, Warendorf, Germany it.mobile ... · of dining room furniture. Whether...
Transcript of Niehoff Sitzmöbel GmbH, Warendorf, Germany it.mobile ... · of dining room furniture. Whether...
Challenges: Implementing a modern document
management system
Benefits: Mobile access to up-to-date information
Modern user interface
Save time when preparing and conducting
customer meetings
Integrated role concept
Access to SAP reports
Solution: it.mobile SalesKit App
Why itelligence: Successful collaboration implementing
the it.wood SAP ERP industry solution
it.mobile SalesKit App – as Comfortable and Elegant as the Furniture from Niehoff
Niehoff Sitzmöbel GmbH, Warendorf, Germany
Storing our sales materials centrally eliminates the uncertainty of not knowing whether documents are up-to-date. With
the help of SAP’s standard reports, everything our sales department needs is now always up-to-date and available on mobile devices.Bernd-Theo Niehoff, Managing Partner, Niehoff Sitzmöbel GmbH
Success Story
Implementation within2 months
Headquarters: itelligence AG Königsbreede 1 33605 Bielefeld Germany [email protected] www.itelligencegroup.com 10/2015
Individual Customer Support
Niehoff Sitzmöbel offers its customers a wide array
of dining room furniture. Whether looking for
something modern, classic or romantic, customers
assemble their own collection with the support of
a sales representative. Employees invest considerable
time into thoroughly assembling customer-specific
documents and information to meet our high
quality standards for customer support.
Potential for Optimizing Document Storage
The lack of a centralized document storage system
in the past resulted in long search times, poor
communication via e-mail and tied up resources.
Sending documents as attachments resulted in
different versions being stored in different locations.
This made finding the current version of a document
much more difficult. Accessing and using customer
data from an SAP system while consulting with
customers on-site requires the constant use of a
wireless laptop. Using an SAP GUI was indispensable
for using the SAP reports.
A Mobile and Structured Future
When Niehoff Sitzmöbel decided to use tablets and
the it.mobile SalesKit app, its goal was to establish
a structured document management system,
but at the same time take full advantage of the
opportunities provided to the sales team by mobile
devices. These are two investments that underline
the company’s forward-looking mentality. The
it.mobile SalesKit app from itelligence AG, which
had previously introduced a new ERP system at four
company locations, provides a modern user interface
for structuring and presenting content. The SalesKit
app’s integrated role concept also supports structured
content management. This means that different
groups of people can be assigned different content.
A decisive factor for successfully introducing a mobile
document management concept is the ability to
assign responsibilities and processes for managing
the content stored in centralized locations.
Time Saved
Introducing the it.mobile SalesKit app and its clear,
structured processes has significantly reduced how
much time is needed for preparing and conducting
customer meetings today. The most current versions
of documents are always on the tablets thanks
to automatic synchronization. All employees are
guaranteed to access the current version. All
information can be complemented at any time by
your own photos, videos, websites and channels,
such as Twitter. The sales department can now
access SAP reports for preparing customer
visits much more efficiently. Niehoff Sitzmöbel
is well-equipped for future sales activities.
Name: Niehoff Sitzmöbel GmbH
Industry: Furniture industry
Products: High-quality dining room furniture
Number of employees: 400 employees
Headquarters: Warendorf, Germany
Website: www.niehoff- sitzmoebel.de/
25 SalesKit app users