NHS compliance & quality management

Compliance. Performance. Insight.

Quality Management &Service Compliance

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

What is Assured Compliance?

Simple to use software platform for operational activity, patient experience, compliance and risk reporting:

Improving information flow & accountability

Tracking actions & delivery Reducing admin overhead costs Immediate view of performance &

quality Managing and Reducing risks


What do many people do now?


What do many people do now?

Lots of data

No information


NHS: Quality & Accountability

It’s complicated………


Quality Premium?


An Inspector Calls……..

• Regulatory environment is placing more demands on NHS operations.

• Massive increase in oversight over the past 2 years.

• Well-publicised scandals making transparency vital

• CQC being more aggressive in inspections.

• Cost of compliance grows as reporting duplicates.

• Paper-based systems can’t scale up

• An overworked and frustrated workforce

• Major political focus


Assured Compliance Framework

Forms

Policydocuments

• Governance• Quality

Integrated reportingstructure

TrustManagers

Trust Locations

Audit


Healthcare budgets under pressureProtect front-line support – streamline back office processes and manage compliance costs Quality management and patient safety become more transparent and easier to manageImprove consistency & compliance, reduce risk, cost-effective decision supportBring the performance of all locations up to the standard of the best

What does this do for us?


Patient Experience

Survey ordischargeschedule

Reminderemail

Service/QualityManagers

Patient/Service User

Integrated reportingstructure


Patient, Service & Organisation


Deployment Approach

Managing for Quality

Improving Performance

Ease of use


2 hours• Summary of objectives• Content scope

1-2 days• Build level 1

content• Key project plan• Rollout schedule• Training plan

1 to 2 weeks• Build & test content• Train key users• Complete initial

content• Tailored to fit

1 to 2 weeks• ‘soft’

launch• Pilot

phase• Validate•Tweak process & content

4 to 6 weeks from start

• Pilot service fully operational

• Rollout phase

Initiation

Solution Definition

Iterative BuildLive Test

ValueReview

Deployment Cycle


Performance Summary


Performance Charts


Service Comparison & trend analysis


Easy to Use: Workflow Management


Actions Management


Patient Experience: simplicity


Patient Experience: Reporting


Patient Experience: Group charts


Patient Experience: drilldown


Key Benefits

• Highlight and manage areas of risk

• Transparency of all activity within each service

• Reduce manual auditing and admin overhead

• Saving time on management and administration

• Any device, any time, real-time

• Customise to fit your processes in a few days

• Rapid Deployment, Immediate Benefits

• Really know about your QIPP and CQUIN goals


[email protected]

T: +44 1483 688 000 M: 07979 598742

IPROS CUBE Ltd.Surrey Technology Centre,

Surrey Research Park,

40 Occam Road, Guildford

Surrey, GU2 7YG U.K.

www.iproscube.com

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This material contains no client or personal information and represents a demonstration of capability only

NHS compliance & quality management

Health & Medicine

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