NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless...

67
NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services

Transcript of NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless...

Page 1: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

NH Homeless Access SurveyCoordinated by NH Department of Health & Human Services

Bureau of Homeless & Housing Services

Page 2: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

NH Homeless Access Survey

• Based on the Manchester Homeless Needs Assessment – Manchester Continuum of Care– Homeless Liaison Committee

• Data entry and analysis by: Tauna Sisco Ph.D., St Anselm College, Goffstown NH.

Page 3: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Participating schools• University of New Hampshire, Durham• University of New Hampshire, Manchester• Keene State College• Lakes Region Community College• New England College• New Hampshire Technical Institute, Concord• Rivier College• Nashua Community College• St. Anselm College

Page 4: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

44

6

1472

46 6

8

8

9

162

Map provided by DHHS/DCBCS/BBH/jh10/08/2010C:\MappingRequests\BureauHomelessHousing\SurveySites\SurveyData.mxd

Location of Responses to 2010Bureau of Homeless and Housing

Survey

22.5%

31.2%

46.3%

Location of Surveys Conductedby Continuum of Care

(n-231)

Number of Survey Responses from Center

Continuum of Care Areas

Manchester

Nashua

Balance of State

Page 5: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Manchester Respondents by Age (n=72)

19%14% 14%

25%17%

11%0% 0%

18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79

Nashua Respondents by Age (n=46)35%

28%

11%7%

13%4% 2% 0%

18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79

Balance of State by Age (n=112)24%

12%10%

22% 22%

7%2% 1%

18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79

Respondents, by age and region

•Statewide, 41% of all respondents were less than 34 years old.

Age: all regions (n=231)

0.4%

1%

8%

19%

20%

11%

16%

25%

72-79

64-71

58-63

50-57

42-49

34-41

26-33

18-25

Page 6: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Gender, by region

65% 75%57% 62%

34% 25%43% 37%

0%

20%

40%

60%

80%

100%

All regions(n=231)

Manchester(n=72)

Nashua (n=46) BoS (n=111)

Male Female

*One person identified as transgender

Page 7: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Race and Ethnicity

Statewide, 8% answered “yes” to Hispanic ethnicity.

Race of Homeless(n=231)

83%

6%

2%

3%

0%

6%

White

Black

Asian

Native American

Hawaiian/Pacific Islander

Other

Race of respondents: Manchester CoC (n=72)

78%

13%

3%

1%

0%

6%

White

Black

Asian

Native American

Hawaiian/PacificIslanderOther

Race of respondents: Nashua CoC (n=46) (None self id'd as Asian, or Native American)

91%

2%

0%

7%

White

Black

Hawaiian/PacificIslander

Other

Race of respondents: Balance of State CoC (n=112)

83%

4%

2%

4%

1%

6%

White

Black

Asian

Native American

Hawaiian/PacificIslanderOther

Page 8: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Respondents by race, by region.(n= 231: Manchester n=72; Nashua n=46; BoS n=112

83%

78%

91%83%

6%

13%

2%4%

2%3%

2%

3%1%

4%

6% 6% 7% 6%

7%

1%0.43%

All regions Manchester Nashua BoS

White Black Asian Native American Hawaiian/Pacific Islander Other

Page 9: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

"Were you ever in the armed forces?" (percents "yes" by region)

(n=229; Manchester n=72; Nashua n=45; BoS n=112)

13%15%

4%

16%

All regions Manchester Nashua BoS

Page 10: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Statewide, 62% reported their current episode of homelessness was less than 8 months

Length of time homeless, by region.(n= 231; Manchester n=67; Nashua n=44; BoS n=110)

19%

33%

10%6%

30%

24%

35%

10% 8%

23%

16%

38%

11%

0%

36%

18%

31%

11%7%

34%

1 month 2-4 months 5-7 months 8-10 months More than 10

All regions Manchester Nashua BoS

Page 11: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Location before homeless (Not including "out of state" or "Prison" (n=175)

4.0%

3.4%

5.1%4.6%

33.1%

14.9%

18.3%

9.7%

2.9%

4.0%

Belknap

Carroll

Cheshire

Grafton

N. Hillsborough

S. Hillsborough

Merrimack

Rockingham

Strafford

Sullivan

Page 12: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Location of surveys conducted, by County (n=231)

3.5%3.9%6.1%

3.5%

31.2%

22.5%

19.0%

7.8%

2.6%Strafford

Belknap

Cheshire

Grafton

N. Hillsborough

S. Hillsborough

Merrimack

Rockingham

Sullivan

Page 13: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Prior location before homeless; "Out of state" (n=51)

5.9%

2.0% 2.0% 2.0%3.9%

17.6%

2.0% 2.0%

11.8%

25.5%

3.9% 3.9%

7.8%

2.0% 2.0%3.9%

2.0%

Page 14: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

0%

5%

10%

15%

20%

25%

30%

35%

Unable

to Pa

y Ren

t or M

ortgag

e

Evicti

on/Forec

losure

Unemploym

ent

Divorce

Family

Violence

Safet

y for M

yself

Safet

y for m

y child

ren

Argumen

t with

Frien

ds/Fam

ily

Perso

nal Illn

ess

Alcohol/D

rug use

Illnes

s/dea

th of F

amily

mem

ber

Prison/Ja

ilOth

er

Q15: Why did you leave your home? (Categories overlap n=231)

Page 15: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Q15 "Why did you leave your home?", by gender (categories overlap, male=146, female = 78)

0%

5%

10%

15%

20%

25%

30%

35%

Men

Women

Page 16: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

• Q15:Reason Became Homeless (other):• Disability• Roommates didn’t pay• Maternity leave• Break-up• Separation• Spouse Alcohol/drug abuse• Difficulty with girlfriend• Job loss• Landlord Dispute• Emancipated minor• Mom’s boyfriend abusive• Spouse/boyfriend

Page 17: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Primary Means of Transportation(Categories overlap n=231)

19%

67%

13%7%

29%

5% 3% 0%

Page 18: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Prior history of placement

16.5% of the 231 respondents stated that they were in state placement before age 18.

State Placement(Categories overlap n=38)

63%

24%

53%

29%18%

3%

18%13% 11%

Page 19: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Previous State Placement Before 18 (Manchester n=67; Nashua n=44; BoS n=110)

19%

11%

18%

Manchester Nashua BoS

Page 20: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

"Are you employed?", by region (n=225; Manchester n=70; Nashua n=45; BoS n=110)

0%

10%

20%

30%

40%

50%

60%

All Regions Manchester Nashua BoS

Length of time employed, by CoC(n=50; Manchester n=15; Nashua n=10; BoS n=25)

0%10%20%30%40%50%60%

One monthor less

2-4 months 5-7 months 8-10 months More than10 months

All Regions Manchester Nashua BoS

20.3% (47) of the 231 respondents stated that they were currently employed

10.8% (21) stated that they were working “off the books”

Page 21: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Employment, by type and region(n=53; Manchester n=14; Nashua n=9; BoS n=30)

0%

10%

20%

30%

40%

50%

60%

Full time Part time Day labor Seasonal Other

All Regions Manchester Nashua BoS

Page 22: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Education•61% said that they had 12 years or more of education

•39% had more than 12 years

•58% had a HS Diploma

•16% had a GED

•11.2% had a Post High School degree

•37% of respondents having some type of post-high school/GED additional school (college degree/vocational training/certification)

Page 23: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Level of education achieved, by region. (Categories overlap)

(n=187; M anchester n=63; Nashua n=42; BoS n=82)

0%

20%

40%

60%

80%

All Regions Manchester Nashua BoS

Hs diploma GED Post High Degree Vocational Training

Page 24: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Families and Children

• 24% had family members living with them right now• 60.2% said they have children.• Of those, 18.6% (n=40) had children living with them

“right now” (when surveyed).– of those,76.2% of women had children living with them

right now, and– 31.3% men had children living with them right now.

• 3.9% of women interviewed were pregnant right now.

Page 25: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Parents and Children, by region(Manchester n=70; Nashua n=45; BoS n= 111)

56% 56%68%

10%

36%

18%

Manchester Nashua BoS

Do you have Children? Are they with you now?

Page 26: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Q.18 Do you have children? (by gender & CoC)

56%

35%

62%56%

84%75%

Manchester Nashua BoS

Male Female

Do you have children?

29

10916

4230

Yes Yes

Male Female

Manchester Nashua BoS

Page 27: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

How many children live with you right now?

31

3

0 0 01

0

9

42

0

5

0

9

31 1

One Two One Two Three Four

Male Female

Manchester Nashua BoS

Page 28: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

How many children are living with you now?

(Manchester n=7; Nashua n=16; Bos n=20)

0%

86%

14%0% 0% 0%

63%

25%13%

0% 5%

65%

20%5% 5%

Zero

One

Two

Thre

e

Four

Zero

One

Two

Thre

e

Four

Zero

One

Two

Thre

e

Four

Manchester Nashua BoS

Page 29: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Daytime care for children, all CoCs(n=32)

38%

6%13%

3%

41%

Ch

ild

care

Hea

dst

art

Oth

erP

resc

ho

ol

Car

e b

yre

lati

ve/f

rien

d

My

chil

d s

tays

wit

h m

e

Page 30: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Day time care for children (Manchester n=5; Nashua n=12; BoS n=15)

0% 0%

20% 20%

60% 58%

17%25%

0% 0%

33%

0% 0% 0%

67%

Child

car

e

Hea

d St

art

Oth

erPr

esch

ool

Care

by

rela

tive/

frie

ndCh

ild s

tays

with

me

Child

car

e

Hea

d St

art

Oth

erPr

esch

ool

Care

by

rela

tive/

frie

ndCh

ild s

tays

with

me

Child

car

e

Hea

d St

art

Oth

erPr

esch

ool

Care

by

rela

tive/

frie

ndCh

ild s

tays

with

me

Manchester Nashua BoS

Page 31: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Criminal Record(n=231)

56%44%

No Yes

86% 14%

No Yes

Has Criminal Record affected housing?(n=96)

Legal History and Housing

Page 32: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Service access questions(1)-I do not need this service,

(2)-I have used this service,

(3)-I need this service, but have not been able to get it,

(4)- I didn’t know this service was available,

(5)-I would like to use this service but have not yet attempted to access it

(6)-I was told I wasn’t eligible for this service,

(7)-This service is not available where I live,

(8)-The service helped me,

(9)-I don’t have transportation,

(10)-Is there anything else that you want us to know about this service? (specify)

1.2. 3. 4. 5.

6. 7. 8. 9. 10. ___________

Respondents could make more than one selection.

Page 33: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

I need this service, but have not been able to get it.

0%5%

10%15%20%25%30%35%40%45%

SSI/SSDI

TANF

Food

stam

ps

Town

Welf

are

Job T

raini

ng

Rent/U

tilitie

s

Homele

ss H

otlin

e

Emer

genc

y She

lter

Men

tal H

ealth

Sub. A

buse

Trea

tmen

t

Vets

Servic

es

Page 34: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

I used this service/This service helped me

0%10%20%30%40%50%60%70%80%

SSI/SSDI

TANF

Food

stam

ps

Town

Welf

are

Job T

raini

ng

Rent/U

tilitie

s

Homele

ss H

otlin

e

Emer

genc

y She

lter

Men

tal H

ealth

Sub. A

buse

Trea

tmen

t

Vets

Servic

es

I used this service This service helped me

Page 35: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Manchester Mental Health Services (n= 24; categories may overlap)

17%

4%54%

0%4%

4%

4%13%

75%4%

Anything more to know about thisservice?

I don't have transportation

This service helped me

This service is not available where I l iveI was told I wasn't eligible

I would l ike to use this service, but havenot attempt access

I didn't know this service was available

I need this service, but have not beenable to get it

I have used this serviceI do not need this service

Nashua Mental Health Services (n=26; categories may overlap)

4%

0%54%

4%0%

15%

4%15%

81%4%

Anything more to know about thisservice?

I don't have transportation

This service helped me

This service is not available where I l iveI was told I wasn't eligible

I would l ike to use this service, but havenot attempt access

I didn't know this service was available

I need this service, but have not beenable to get it

I have used this serviceI do not need this service

BoS Mental Health Services (n= 46; categories may overlap)

33%

2%57%

0%4%

4%

0%13%

57%4%

Anything more to know about thisservice?

I don't have transportation

This service helped me

This service is not available where I l iveI was told I wasn't eligible

I would l ike to use this service, but havenot attempt access

I didn't know this service was available

I need this service, but have not beenable to get it

I have used this serviceI do not need this service

Page 36: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Drug and Alcohol Services (categories overlap n=70)

41%

10%

50%

37%

66%

20%

Detox MethadoneTreatment

OutpatientTreatment

ResidentialCounseling

AA/NA Other

30% of the 231 respondents stated that they were involved in substance abuse treatment.

Page 37: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Selections about Drug/Alcohol Services (categories overlap, n=47)

8.5%

8.5%

55.3%

4.3%

0.0%

0.0%

0.0%

10.6%

59.6%

10.6%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 38: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

SSI/SSDI

0% 10% 20% 30% 40% 50% 60% 70%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

All Regions Manchester Nashua BoS

Page 39: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

SSI/SSDI (categories overlap, n=226)

6.2%

1.3%

15.0%

0.4%

10.6%

6.2%

3.1%

17.3%

21.2%

47.3%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 40: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

TANF (categories overlap, n=223)

2.7%

0.0%

10.8%

0.0%

9.4%

2.2%

3.1%

2.7%

10.8%

1.8%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 41: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

TANF

0% 10% 20% 30% 40% 50% 60% 70% 80%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 42: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Food Stamps(categories overlap, n=226)

7.1%

0.4%

46.5%

0.4%

4.0%

2.2%

0.9%

5.8%

65.5%

14.6%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 43: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Food Stamps

0% 10% 20% 30% 40% 50% 60% 70% 80%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 44: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Town/City Welfare(categories overlap, n=226)

6.6%

0.9%

17.7%

0.0%

7.5%

8.0%

3.5%

8.8%

28.3%

44.7%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 45: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Town/city welfare

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 46: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Job Training(categories overlap, n=225)

5.3%

1.3%

7.6%

4.4%

3.1%

10.2%

4.4%

12.0%

20.0%

50.7%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 47: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Job Training

0% 10% 20% 30% 40% 50% 60% 70%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 48: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Domestic Abuse Services(categories overlap, n=227)

4.0%

0.4%

2.2%

0.4%

0.4%

0.4%

1.8%

1.8%

6.2%

89.0%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 49: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Domestic Abuse Services

0%

0%

7%

0%

0%

0%

0%

11%

0%

89%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 50: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Sexual Abuse Services (categories overlap, n=227)

0.9%

0.0%

2.6%

0.0%

0.0%

0.9%

0.4%

1.3%

5.3%

91.6%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 51: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Sexual Abuse/Assault Services

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 52: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

HIV/AIDS Services (categories overlap, n=228)

0.9%

0.9%

0.9%

0.0%

0.0%

1.3%

2.6%

2.2%

2.2%

93.4%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 53: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

HIV/AIDS Services

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 54: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Rent or Utilities Help (categories overlap, n=226)

2.7%

0.4%

12.8%

0.0%

1.8%

9.7%

5.8%

5.3%

22.6%

54.4%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 55: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Help with rent/utilities

0% 10% 20% 30% 40% 50% 60% 70%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 56: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Legal Services for landlord Disputes (categories overlap, n=225)

4.0%

0.0%

1.8%

0.0%

0.0%

3.1%

3.1%

2.2%

4.0%

89.3%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 57: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Legal Services/Agency for landlord disputes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 58: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Homeless Hotline (categories overlap, n=222)

3.6%

0.0%

9.0%

0.0%

0.0%

3.2%

13.1%

1.4%

18.9%

64.4%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 59: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

NH Homeless Hotline

0% 10% 20% 30% 40% 50% 60% 70% 80%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 60: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Emergency Shelter (categories overlap, n=221)

6.8%

0.5%

44.8%

4.1%

0.9%

2.3%

3.6%

1.8%

55.2%

28.5%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 61: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Emergency Shelter

0% 10% 20% 30% 40% 50% 60% 70%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester Nashua BoS

Page 62: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Currently Receiving Mental Health Treatment (Man= 27; Nas=27; BoS=54)

44%

56%48%

52%46%

54%

No Yes No Yes No Yes

Manchester Nashua BoS

47% of 231 respondents stated that they were receiving mental health treatment.

Page 63: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Mental Health Service Selection(categories overlap n=96)

12.5%

4.2%

55.2%

1.0%

3.1%

8.3%

3.1%

14.6%

77.1%

4.2%

...more you want us to know about this service?

I don't have transportation.

This service helped me.

This service is not available where I live.

I was told I wasn't eligible for this service.

...like to use, not yet attempted to access it.

I didn't know this service was available.

I need this service, but have not been able to get it.

I have used this service.

I do not need this service.

Page 64: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Drug/Alcohol treatment by CoC

0% 10% 20% 30% 40% 50% 60% 70% 80%

Anything more to know about this service?

I don't have transportation

This service helped me

This service is not available where I live

I was told I wasn't eligible

I would like to use this service, but have not attempt access

I didn't know this service was available

I need this service, but have not been able to get it

I have used this service

I do not need this service

Manchester (n=19) Nashua (n=15) BoS (n=13)

Page 65: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Questions?

Suggestions?

Page 66: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

Resources!

• NH DHHS; Bureau of Homeless & Housing Services: http://www.dhhs.nh.gov/dcbcs/bhhs/contact.htm– Bernie Bluhm: 271-8388 [email protected]

• NH Coalition to End Homelessness: http://www.home4hope.com/

• National Alliance to End Homelessness: http://www.endhomelessness.org

Page 67: NH Homeless Access Survey Coordinated by NH Department of Health & Human Services Bureau of Homeless & Housing Services.

NH Homeless Access Survey

Thank you!