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INC000002259096 low l2wUSER ID:NG22AE21. PHONE NUMBER:+33 5820560742. EMAIL:[email protected]. LOCATION (BUILDING + ROOM NUMBER):TOULOUSE B14 1634. APPLICATION NAME:PPMS5. INCIDENT DESCTIPTION:Dear Service desk team,Could you please ask to stop and start PPMS controller/robot in production (server \\fr0-vsppms-p01)The different steps:1/ Stop the controller/robot manually thru the procedure E:\Appli\UN01\Controller_Robot\Batches\PPMS_Batches_Stop.cmd2/ Check that the lock file in \\netapp-1\malika\lock has been deleted3/ Start the controller/robot manually thru CTRL-M with the procedure E:\Appli\UN01\Controller_Robot\Batches\PPMS_Batches_Start.cmd4/ Check that the lock file in \\netapp-1\malika\lock has been created and that the process javaw.exe is running in the production serverPlease assign this incident to HP SAD: AI.INC.BAH.SAD_APPLI.L2.ALLThank you,Kind regards,Nicolas DIENNETFHS Applications Manager on behalf of T-SystemsSubcontractor for ICSDPhone : +33 (0)5 82 05 60 74 Mailto : [email protected]==================INC000002259733 low L2JPROBLEM DESCRIPTION1 - Describe all the steps you went through before the problem occurred: ADDITIONAL INFORMATION1 - Which application does this problem concern?Corporate Self Reset PasswordFor Customer Portal, Supplier Portal and Spare Portal.https://w3.airbus.com/2 - Please specify version number/module:NA3 - Please attach a screenshot2 attachements4 - Phone number where we can reach you:Anne CAUBETPhone: +33 (0)5 67 19 00 61Mobile:+33 (0)6 23 162 1725 - Exact location (Building/Office):M84-0196 - Asset number (on a sticker on your PC/Screen):NA7 - Your email address:Mailto:[email protected] - Aircraft ProgramNAADDITIONAL COMMENTS: To send to HP-SAD appli (WEBSPHERE TEAM)====================================INC000002259823 low tfus aedsFrom: GUIRAL, Myriam Sent: 22 January 2014 4:24 PMTo: SERVICEDESKSubject: Pb entitBonjour,Pouvez-vous svp lier lentit de la personne ci-dessous son badge ?Amandine SOUMIER (NG37E62) : 016 03 05 260849Merci par avance.Cordialement,Myriam GUIRALInformation Communication Technologies - INUAIRBUS Operations SASPhone: +33 (0)5 61 93 76 22Mailto : [email protected]=====================================INC000002259509 low l2A$HP-SAD$GER$$NO$VPM$C$1390408749$de0-csx011-p01.eu.airbus.corp$DBUPX011 : A_VPM vpm archived logs > 76# for 5 min.$AI.INC.BAH.SAD_APPLI.L2.ALL$UNKNOWN$[vpm]$MANAPP17===================================INC000002259511 medium l2p$HP-SAD$FRA$$NO$IDFED$B$1390409964$frz-idfed-p05.aidmz.local$/D:/ID-FED-PROV/Logs/*ERROR.TXT : A_FILE file existence == 1(0 not exist - 1 exist) for 15 min.$AI.INC.BAH.SAD_APPLI.L2.ALL$UNKNOWN$[idfed]$MANAPP2860--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------23 JanINC000002261526 low L2W fwd1- INDIQUEZ LE NOM EXACT DE L' APPLICATION ET /OU LE LIEN URL:Federated Search (i770)2- INDIQUEZ LE LOGIN UTILIS:NG335493-DESCRIPTION DU PROBLEME et MESSAGE D'ERREUR:( joindre si possible un copie d'cran ) Could you please kill process corresponding to indexing of AW-COL-CDIS-MOD-Part3 collection on server frz-fedbe-p01.See following procedure.Procedure to identify processes to kill:1 - Download ProcessExplorer.exe software (http://download.sysinternals.com/Files/ProcessExplorer.zip)2 - Connect to server and copy zip file3 - Extract zip file and launch procexp.exe file4 - Go to view menu then choose, select columns5 - Activate command line checkbox and validate6 - Find out processes named collection-service.exe with a command line containing D:\appli\vivisimo\data\search-collections\...\AW-COL-CDIS-MOD-Part3 .7 - Kill all processes corresponding to pattern described in step 6.ADDITIONAL COMMENTS: resolver group : AI.INC.BAH.SAD_APPLI.L3.ALL=============================================INC000002263513 low resolved$HP-SAD$FRA$$NO$FT DC$C$1390488560$fr0-filer84$percentage space used (/vol/fr_vf090_v04/V390_DATA_PERF) 90 percents (75525056 83886080)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856see generic systemIn any case, send a mail at [email protected] with:Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for PERF Message: Nasgroup/Workgroup directories for group PERF on filer fr-vfiler090 has reached 90% of occupation============================================INC000002263510 high resolved$HP-SAD$FRA$$NO$FT DC$C$1390488182$fr0-filer63$percentage space used (/vol/fr_vf117_v09/V390_DATA_STRU) 100 percents (52428800 52428800)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856at 90%, send a mail at [email protected] with:Subject: [Filer fr-vfiler117] Fatal 90% on Nasgroup/Workgroup for STRU Message: Nasgroup/Workgroup directories for group STRU on filer fr-vfiler117 has reached 90% of occupationUpdate Status Incident as PENDING with Status Reason : Client Action Required .And project must reply to HP-SAD when action is done to close the problem.============================================INC000002263519 low resolved$HP-SAD$FRA$$NO$FT DC$C$1390491759$fr0-filer63$percentage space used (/vol/fr_vf117_v09/V390_DATA_STRU) 99 percents (52000048 52428800)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856=============================================INC000002263521 low res-database$HP-SAD$FRA$PRODUCTION$DIRECT$p570dodmp02$B$1390493516$p570dodmp02.fr.eu.airbus.corp$u03 : FILESYSTEM % Filesystem Space Used >= 92% for 15 min.$$UNKNOWN$[database_p570dodmp02]$MANSV17964=============================================INC000002263525 high pending$HP-SAD$FRA$$NO$FT DC$C$1390495336$fr0-filer63$percentage space used (/vol/fr_vf117_v07/V390_HOME_QDVL) 100 percents (11534336 11534336)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856at 90%, send a mail at [email protected] with:Subject: [Filer fr-vfiler117] Fatal 90% on /home for QDVL Message: Home directories for group QDVL on filer fr-vfiler117 has reached 90% of occupationUpdate Status Incident as PENDING with Status Reason : Client Action Required .And project must reply to HP-SAD when action is done to close the problem.==============================================INC000002263524 low pending$HP-SAD$FRA$$NO$FT DC$C$1390495374$fr0-filer63$percentage space used (/vol/fr_vf117_v09/V390_DATA_STRU) 99 percents (52428052 52428800)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856=================================================INC000002263526 low resolved$HP-SAD$FRA$$NO$FT DC$C$1390495773$fr0-filer84$percentage space used (/vol/fr_vf090_v06/V390_DATA_DYNA) 89 percents (233597576 262144000)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856at 90% send a mail at [email protected] with:Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for DYNA Message: Nasgroup/Workgroup directories for group DYNA on filer fr-vfiler090 has reached 90% of occupationUpdate Status Incident as PENDING with Status Reason : Client Action Required .And project must reply to HP-SAD when action is done to close the problem.=========================================INC000002263522======================INC000002263529----------------------------------------------24 JanINC000002263587 low$HP-SAD$FRA$$NO$FT DC$C$1390555170$fr0-filer84$percentage space used (/vol/fr_vf090_v06/V390_DATA_DYNA) 90 percents (236394136 262144000)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856at 90% send a mail at [email protected] with:Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for DYNA Message: Nasgroup/Workgroup directories for group DYNA on filer fr-vfiler090 has reached 90% of occupationUpdate Status Incident as PENDING with Status Reason : Client Action Required .And project must reply to HP-SAD when action is done to close the problem.=============================INC000002266541 lowSAD-1. CI IMPACTED: x610p212. FROM WHICH GROUP: AI.INC.BAH.SAD_INFRA_TOOLS.L2.ALL3. TO WHICH GROUP: AI.INC.BAH.SAD_SERVER_UNIX.L2.ALL4. PLEASE PROVIDE THE PRECISE APPLICATION NAME AND/ OR URL: NBU5. WHICH LOGIN ID ARE YOU USING? root6. DESCRIPTION OF THE PROBLEM AND ERROR MESSAGE: Backup failure due to status code 58 (unable to connect BPCD port) We verified the logs and as per KB need to reinstall the NBU.we are getting the below error and unable to completed installation. Memory fault(coredump)please check from your end and update the status.7. ENVIRONMENT:PROD8. NATCO IMPACTED: AI-FR9. RESTRICTED: N==============================INC000002266706 low$HP-SAD$FRA$$NO$FT DC$C$1390560176$fr0-filer63$percentage space used (/vol/fr_vf117_v09/V390_DATA_STRU) 91 percents (48015028 52428800)$AI.INC.BAH.SAD_APPLI.L2.ALL$ft_dc$[ft_dc]$MANAPP2856at 90%, send a mail at [email protected] with:Subject: [Filer fr-vfiler117] Fatal 90% on Nasgroup/Workgroup for STRU Message: Nasgroup/Workgroup directories for group STRU on filer fr-vfiler117 has reached 90% of occupationUpdate Status Incident as PENDING with Status Reason : Client Action Required .And project must reply to HP-SAD when action is done to close the problem.=================================INC000002266726 low server windows res$HP-SAD$FRA$PRODUCTION$NO$fr0-pshalgb-p03$B$1390569339$fr0-pshalgb-p03.eu.airbus.corp$C: : Logical Disk Free Space

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