New Gen Solution That's Reinventing Banking Space

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Augmented Reality & iBeacon The New Face of Banking Shifting from Transactions to Interactions

Transcript of New Gen Solution That's Reinventing Banking Space

Augmented Reality & iBeacon

The New Face of BankingShifting from Transactions to Interactions

Engage Customers in the Branch

Welcome Customers Delight customers with a greeting message by their name

as they step inside the bank

Personalized Product Offers Alert branch personnel, as customer enters the branch

Based on transaction history, bank staff will interact with

customers

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Surveying and Analytics Collect customers’ opinions and ratings, whenever they

visit branch

Get insights about when, where and how long customers

spend their time in the branch

Customer Acquisition - Retargeting Target the customers again via online or phone, based on

their behavior or transaction made at branch / ATM.

Engage Customers in the Branch

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At Waiting Lounge

Inject life into the posters and brochures to make them

more appealing, intriguing and engaging, which help

customers to make actionable decision

Let Customers Interact with Printed Assets

Provide wait times for specific services/specialists or set an

appointment using Smartphone app

Educate the customers Deliver relevant short form educational videos to the

customer’s Smartphone when they are waiting for a teller

or desk officer

Engage Customers in the Branch

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Elevate Customer Experience

24 X 7 and 365 days

Hassle-free ATM Search See closest bank ATMs and affiliated ATMs by pointing

Smartphone camera in any direction

iBeacons enabled ATMs Personalized offers are sent to customer’s phone based on

the customer’s relationship

Location-based Merchant Offers Point the phone at the brochure/billboard and receive

information about all the offers available

Serve Customers on the GO

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Add life to Plastic Money Scanning credit or debit card with mobile app will display

account balance, transaction history, spending trends and

other information

Serve Customers on the GO

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Property Search – AR for Home Loans Get a list of bank approved properties by projecting phone

camera in any direction

Instant access to interest rates & know EMI for selected

property using built-in calculator

Quickly connect to lending manager for home loan

Serve Customers on the GO

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Cross-sell various products in highly targeted fashion

Reduced customer support costs

Personalized service

Increased retention and potential for lead generation

Benefits to the Bank

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Mobile Banking

With

IBM Worklight

IBM MobileFirst PartnerBeing IBM MobileFirst (Worklight) Partner, our

team excels in engineering apps following IBM

Worklight practice as a mobile development

technology that have resulted in efficient

application development and improved

engagement

Credencys incorporate IBM Worklight for the development

of rich, cross-platform applications without using code

translation, proprietary interpreters or unpopular scripting

languages

We assure best user experience and ensure that the time

to market, cost and complexity of app development is

reduced.

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We offer solutions

build on

IBM MobileFirst Platform

Worklight Studio

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Worklight Server

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Device Runtime

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Worklight Console

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We Deploy Applications on IBM MobileFirst Platform

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Credencys build apps for any mobile platform and device

We Connect and synchronize mobile apps with any service

Ensure mobile app security through integrated technology

and tools.

Allowing you to manage your app portfolio using a central

interface.

You can leverage scalable data services and freedom to

use preferred development environment & tools.

With IBM MobileFirst

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Let's Create Superior Omni-channel Banking

Experience

Thank You!

www.credencys.com | [email protected]

+1-310-294-9973

USA

+91-997-987-1019

INDIA

+65-9025-7569

SINGAPORE