New Gen solution That's Reinventing Banking Space
description
Transcript of New Gen solution That's Reinventing Banking Space
Augmented Reality & iBeacon
The New Face of BankingShifting from Transactions to Interactions
Engage Customers in the Branch
Welcome Customers Delight customers with a greeting message by their name
as they step inside the bank
Personalized Product Offers Alert branch personnel, as customer enters the branch Based on transaction history, bank staff will interact with
customers
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Surveying and Analytics Collect customers’ opinions and ratings, whenever they
visit branch Get insights about when, where and how long customers
spend their time in the branchCustomer Acquisition - Retargeting Target the customers again via online or phone, based on
their behavior or transaction made at branch / ATM.
Engage Customers in the Branch
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At Waiting Lounge
Inject life into the posters and brochures to make them more appealing, intriguing and engaging, which help customers to make actionable decision
Let Customers Interact with Printed Assets
Provide wait times for specific services/specialists or set an appointment using Smartphone app
Educate the customers Deliver relevant short form educational videos to the
customer’s Smartphone when they are waiting for a teller or desk officer
Engage Customers in the Branch
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Elevate Customer Experience
24 X 7 and 365 days
Hassle-free ATM Search See closest bank ATMs and affiliated ATMs by pointing
Smartphone camera in any direction
iBeacons enabled ATMs Personalized offers are sent to customer’s phone based on
the customer’s relationship
Location-based Merchant Offers Point the phone at the brochure/billboard and receive
information about all the offers available
Serve Customers on the GO
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Add life to Plastic Money Scanning credit or debit card with mobile app will display
account balance, transaction history, spending trends and other information
Serve Customers on the GO
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Property Search – AR for Home Loans Get a list of bank approved properties by projecting phone
camera in any direction Instant access to interest rates & know EMI for selected
property using built-in calculator Quickly connect to lending manager for home loan
Serve Customers on the GO
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Cross-sell various products in highly targeted fashion
Reduced customer support costs
Personalized service
Increased retention and potential for lead generation
Benefits to the Bank
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Mobile Banking
With
IBM Worklight
IBM MobileFirst PartnerBeing IBM MobileFirst (Worklight) Partner, our team excels in engineering apps following IBM Worklight practice as a mobile development technology that have resulted in efficient application development and improved engagement
Credencys incorporate IBM Worklight for the development of rich, cross-platform applications without using code translation, proprietary interpreters or unpopular scripting languages
We assure best user experience and ensure that the time to market, cost and complexity of app development is reduced.
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We offer solutions
build on
IBM MobileFirst Platform
Worklight Studio
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Worklight Server
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Device Runtime
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Worklight Console
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We Deploy Applications on IBM MobileFirst Platform
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Credencys build apps for any mobile platform and device We Connect and synchronize mobile apps with any service Ensure mobile app security through integrated technology
and tools. Allowing you to manage your app portfolio using a central
interface. You can leverage scalable data services and freedom to
use preferred development environment & tools.
With IBM MobileFirst
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Let's Create Superior Omni-channel Banking
Experience
Thank You!
www.credencys.com | [email protected]
+1-310-294-9973USA
+91-997-987-1019INDIA
+65-9025-7569SINGAPORE