New Atoka Phone Surveyrd.okstate.edu/health/ok/pdf/Atoka Co. Surv AE-0053.pdf · TEXAS BEAVER LOGAN...

Atoka County Phone Survey Form and Results

Oklahoma State Department of Health, Office of Rural Health

Oklahoma Cooperative Extension Service,

Oklahoma State University

June 2000

ADAIR

ALFALFA

ATOKA

BECKHAM

BLAINE

BRYAN

CANADIAN

CARTER

CH

ER

OK

EE

CHOCTAW

CIMARRON

CLEVELAND

COMANCHE

COTTON

CRAIG

CUSTER

DE

LAW

AR

E

DEWEY

ELLISGARFIELD

GRADY

GRANT

GREER

HA

RM

ON

HARPER

JACKSON

JEFFERSON

K A Y

KIOWA LATIMER

LOVE

MAYES

MURRAY

MUSKOGEE

NOBLE

NOWATA

OKLAHOMA

OK

MU

LGE

E

OSAGE

OTTAWA

PAWNEE

PAYNE

PUSHMATAHA

ROGER MILLS

ROGERS

SEQUOYAH

STEPHENSTILLMAN

TULSA

WAGONER

WASHITA

WOODS

WOODWARD WAS

HIN

GTO

N

SHALLMAR-

MAJOR

KINGFISHER

BEAVERTEXAS

LOGAN

CREEK

LINCOLNOKFUSKEE

McINTOSH

CADDO

MCCLAIN

GARVIN

SE

MIN

OLE

PO

TT

A-

WA

TOM

IE

HUGHES

PITTSBURG

HASKELL

LE FLORE

COAL

JOHNSTON

PONTOTOC

MCCURTAIN

Atoka

Tushka

Caney

Stringtown

Your Opinion Counts

AE-0053

Atoka County Phone Survey Form and Results

Sarah Trzebiatowski & Turia Sporleder Student Extension Associates

Stillwater (405) 744-6083

Cheryl F. St. Clair, Assistant State Extension Specialist Stillwater (405) 744-6081

Gerald A. Doeksen, Extension Economist Stillwater (405) 744-6081

Jack Frye, Eastern Rural Development Specialist Ada (580) 332-4100

Val Schott - Director, Oklahoma Office of Rural Health, Oklahoma City (405) 271-8750

Rod Hargrave – Coordinator, Oklahoma Flex Program, Oklahoma City (405) 271-8750

Jody House, Atoka/Coal County Extension Director Brenda Voice, Atoka County Extension Educator

Atoka (580) 889-7337

RURAL DEVELOPMENT OKLAHOMA COOPERATIVE EXTENSION SERVICE

OKLAHOMA STATE UNIVERSITY

June 2000

Atoka County Phone Survey Form

Atoka County Telephone Survey Page 1 of 4

1. Do you use a family doctor for most of your routine health care? o Yes o No 2. If no, who do you go to for routine care? ________________________________________________ 3. About how long has it been since your last routine check-up? o Within 12 months o More than 1 year, Less than 2 years o More than 2 years, Less than 5 years o More than 5 years o Never 4. Where do you go the most for your family’s primary health care needs?

o Atoka o Ada o Antlers o Durant o Coalgate o McAlester o Denison, TX o Sherman, TX o Oklahoma City o Tulsa o___________________

5. If you use a family doctor outside of Atoka County, why? ____________________________________ _____________________________________________________________________________________ 6. Are you able to get an appointment with your family doctor when you need one? o Yes o No 7. How long do you normally wait in the waiting room to see your family doctor? o No wait o 31 minutes – 1 hour o Less than 15 minutes o 1 – 2 hours o 16-30 minutes o 2+ hours 8. Does your family doctor give you enough time in his/her office to discuss your health needs? o Yes o No 9. How would you describe the quality of care provided by your family doctor? o Satisfied o Dissatisfied Why? _______________________________________________________________________________ 10. Do you think there are enough family doctors in Atoka County? o Yes o No o Don’t Know 11. Do you think that additional specialty physicians are needed in Atoka County? o Yes o No o Don’t Know 12. If yes, which specialties are needed? _____________________________________________________ ____________________________________________________________________________________

Atoka County Telephone Survey Page 2 of 4 13. What health insurance covers you and your family? You Family Insurance through Employer/ Previous Employer o o Medicare o o Medicaid or Sooner Care o o Champus o o Self-Paid Plan o o Native American Benefits o o Do Not Have Health Insurance o o ___________________ o o 14. If you do not have health insurance coverage, which best describes why? o Cannot afford coverage o Medical problems o Denied coverage o __________________________________________

15. How many miles do you travel one way for the following medical services?

0-10 11-20 21-50 51-100 101+ Don’t Use Doctor o o o o o o Hospital o o o o o o Dentist o o o o o o Pharmacy o o o o o o Durable Medical Equipment o o o o o o Other ___________________ o o o o o o

16. Has any member of your household used the services of a hospital in the past 12 months? o Yes o No 17. If Yes, at which hospital were services received? o Atoka Memorial Hospital o Carl Albert Indian Hospital (Ada) o Mary Hurley Hospital (Coalgate) o Valley View Regional Hospital (Ada) o Pushmataha County Hospital (Antlers) o Medical Center of S.E. Okla. (Durant) o Texoma Medical Center (Denison, TX) o Pushmataha County Hospital (Antlers) o Wilson N. Jones Hospital (Sherman, TX) o McAlester Regional Hospital (McAlester) o ______________ 18. Why did you choose this hospital? o Insurance Coverage o Personal Preference o Doctor Referral o Distance from Home o Specialty Services o ________________ o Recommended by Friend


19. What hospital services did you use? o Specialty Doctor o Emergency Room o Outpatient Surgery o Inpatient Surgery o Laboratory (blood) Tests o Inpatient Stay o Radiology (x-ray, CT, mammogram) o Birthing Services o Physical Therapy o _______________ 20. How would you describe your last hospital experience? o Satisfied o Dissatisfied Why? ______________________________________________________________________________ 21. Do you think Atoka Memorial Hospital is meeting the health needs of Atoka County residents?

o Yes o No o Don’t Know 22. How could Atoka Memorial Hospital improve? __________________________________________ _________________________________________________________________________________ 23. Has any member of your household used the services of the Atoka County Health Department in the

past 12 months? o Yes o No

24. If Yes, were you:

o Satisfied o Dissatisfied Why? _____________________________________________________________________________

25. Would you recommend a nursing home in Atoka to someone in need of long term care?

o Yes o No o Don’t Know 26. Do you think your community has adequate home health care services?

o Yes o No o Don’t Know 27. Is the EMS service (ambulance) in your area adequate?

o Yes o No o Don’t Know 28. Do you feel that Atoka County provides adequate services for the following:

Yes No Don’t Know Adult Day Care o o o Physical Fitness o o o Pharmacy o o o Dental Services o o o Residential Care o o o Assisted Living Facilities o o o Speech Therapy o o o Physical Therapy o o o Occupational Therapy o o o Other:____________________ o o o


29. Do you feel your community needs additional resources and/or education about:

Yes No Don’t Know Teenage Pregnancy o o o Mental Health o o o Substance Abuse o o o Child Abuse o o o Spouse Abuse o o o Elderly Abuse o o o Other ________________ o o o

30. What are the three most important health concerns in your community?

1. ___________________________________________________________________________________ 2. ___________________________________________________________________________________ 3. ___________________________________________________________________________________

31. What is your age? o 1-20 o 21-30 o 31-40 o 41-50 o 51-60 o 61-70 o 71-80 o 81+ 32. What is your race? (Optional) o White o Asian o Hispanic o Black o Native American 33. What is your zip code?

o 74525 o 74533 o 74540 o 74542 o 74555 o 74569 o 74573 o 74576 34. What is your yearly household income?

______Less than $10,000 ______$10,000 to less than $15,000 ______$15,000 to less than $20,000 ______$20,000 to less than $25,000 ______$25,000 to less than $35,000 ______$35,000 to $50,000 ______Over $50,000 [Do not read ______Don't know/Not sure these responses.] ______Refused

35. DO NOT ASK THIS QUESTION!!!! Interviewer will decide on the answer to this question!!! o Male o Female o Unknown (Can’t Tell)

Atoka County Phone Survey Results

Frequency Percent74525 Atoka 136 68%74533 Caney 11 6%74540 Daisy 1 0%74542 Atoka 1 0%74555 Lane 21 10%74569 Stringtown 10 5%74576 Wardville 6 3%Other 15 8%Total 201 100%

Q. ScreenerWhat is your zip code?

What is your zip code?

5%

3%

6%

8%

10%

68%

0% 10% 20% 30% 40% 50% 60% 70% 80%

74525 Atoka

74533 Caney

74540 Daisy

74542 Atoka

74555 Lane

74569 Stringtown

74576 Wardville

Other

Atoka County Phone Survey Results 1

Zip Codes Frequency74729 Caddo 974727 Boswell 274560 Pittsburg 174538 Coalgate 174536 Clayton 173432 Coleman 1

Total Responses 15

Q. Screener - "Other" Zip Codes


Frequency PercentYes 182 91%No 19 9%Total 201 100%

Table 1 Do you use a family doctor for most of your routine health care?

Do you use a family doctor for most of your routine health care?

Yes91%

No9%


Response Frequencydoes not use health care/doesn't go to anyone 5veteran's hospital 2anyone they can get hold of 1don't like them 1he retired 1heart doctor 1gynecologist 1hospital 1can't find family doctor to go to 1don't go unless I'm sick 1haven't had to go to anyone 1depends on who's available 1health department 1Indian clinic 1don't unless it's an emergency 1

Total Responses 20

If no, who do you go to for routine health care?Table 1A


Frequency PercentWithin the past 12 months 140 71%More than 1 year but less than 2 years 23 11%More than 2 years but less than 5 years 15 7%More than 5 years 20 10%Never 3 1%Total 201 100%

How long has it been since your last routine check-up?Table 2

How long has it been since your last routine check-up?Within the past 12

months71%

More than 1 year but less than 2

years11%More than 2 years

but less than 5 years7%

More than 5 years10%

Never1%


Frequency PercentAtoka 77 39%Ada 10 5%Antlers 10 5%Coalgate 14 7%Denison, TX 9 4%Durant 44 22%McAlester 16 8%Oklahoma City 2 1%Sherman, TX 7 3%Tulsa 3 2%Other 9 4%Total 201 100%

Where do you go the most for your family's primary health care needs?Table 3

Where do you go the most for your family's primary health care needs?

5%

5%

7%

4%

22%

8%

3%

2%

39%

4%

1%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Atoka

Ada

Antlers

Coalgate

Denison, TX

Durant

McAlester

Oklahoma City

Sherman, TX

Tulsa

Other


"Other" Response FrequencyTalihina, OK 2Stroud, OK 1Stigler, OK 1Paris, TX 1Hugo, OK 1Houston, TX 1Bonham, TX 1Arlington, TX 1

Total Responses 9

Table 3A - "Other" where do you go for primary health care needs?


Response Frequency PercentConfidence/Quality of Care 53 38%specialists: pediatrics, oncologists, gynecologists, cardiologists, obstetrics, diabetic services, mammogram, and surgeons 22 16%Closer to Home/Convenience 11 8%Recommendations/referrals 11 8%Availability 5 4%Indian services 5 4%no choice 5 4%better facilities/hospitals 4 3%Insurance Reasons/Cost/Affordability 3 2%don't know 2 1%family uses doctor 2 1%VA Services 2 1%Atoka cannot provide me with the services I need 1 1%Atoka only has a doctor for minor things and he's very good 1 1%availability to run tests, one stop assistance 1 1%better equipment 1 1%doctor retired, so I switched to this one 1 1%Established Patient/Former Resident 1 1%female gender physician 1 1%haven't been in Atoka long 1 1%no reason 1 1%other 1 1%

Total Responses 135 100%

Table 4If you use a family doctor outside of Atoka County, why?


Frequency PercentYes 184 92%No 9 4%Don't use a family doctor 8 4%Total 201 100%

Table 5Are you able to get an appointment with your family doctor when you need one?

Are you able to get an appointment with your family doctor when you need one?

Yes92%

Don't use a family doctor

4%

No4%


Frequency PercentNo Wait 6 3%15 Minutes or Less 48 24%16-30 Minutes 92 47%31 Minutes to 1 Hour 35 17%1-2 Hours 11 5%Over 2 Hours 1 0%No Response 8 4%Total 201 100%

Table 6How long do you normally wait in the waiting room to see your family doctor?

How long do you normally wait in the waiting room to see your family doctor?

Over 2 Hours0%

1-2 Hours5%

No Response4%

15 Minutes or Less24%

16-30 Minutes47%

31 Minutes to 1 Hour17%

No Wait3%


Frequency PercentYes 163 81%No 30 15%No Response 8 4%Total 201 100%

Table 7Does your family doctor give you enough time in his/her office to discuss your health needs?

Does your family doctor give you enough time in his/her office to discuss your health care needs?

Yes81%

No Response4%

No15%


Frequency PercentSatisfied 165 82%Dissatisfied 28 14%No Response 8 4%Total 201 100%

How would you describe the quality of care provided by your family doctor?Table 8

How would you describe the quality of care provided by your family doctor?

Satisfied82%

Dissatisfied14%

No Response4%


Response Frequency Communication 48Confidence/Quality of Care 103Compassionate/Caring 24Other 14Closer to Home/Convenience 10Don't know 2

Total Responses 201

Why are you satisfied with the quality of care?Table 8A


Response Frequency Does not spend enough time 13Confidence/Quality of Care 13Insurance Reasons/Cost/Affordability 2Closer to Home/Convenience 1Don't know 1

Total Responses 30

Why are you dissatisfied with the quality of care?Table 8B


Frequency PercentYes 29 14%No 143 72%Don't know 29 14%Total 201 100%

Do you think there are enough family doctors in Atoka County?Table 9

Do you think there are enough family doctors in Atoka County?

No72%

Don't know14%

Yes14%


Frequency PercentYes 153 76%No 26 13%Don't know 22 11%Total 201 100%

Do you think that additional specialty doctors are needed in Atoka County?Table 10

Do you think that additional specialty doctors are needed in Atoka County?

Yes 76%

No13%

Don't know11%


Response Frequency PercentOB/GYN 49 18%pediatrician 36 13%cardiologists 30 11%general practitioners 24 9%all fields/any specialists 24 9%ear, nose, and throat specialists 12 5%orthopedic doctors 11 4%don't know/not sure 11 4%oncologist 9 3%respiratory specialists 7 3%urologist 7 3%geriatrics 6 2%internal medicine 5 2%surgeons 5 2%dermatologists 4 2%more facilities 3 1%arthritis specialists 2 1%chiropractors 2 1%dentists 2 1%hospice care 2 1%maternity specialists 2 1%podiatrist 2 1%burn specialists 1 *proctologists 1 *diabetic specialists 1 *emergency room doctors 1 *endocrinologist 1 *female gender physician 1 *gastro enterologist 1 *knowledgeable doctors 1 *mental health 1 *neurologist 1 *radiology 1 *rheumatology 1 *terminal patient care 1 *

Total Responses 268 95%* Less than 1 percent.Total percent doesn't equal 100 percent due to rounding.

Table 10A - Which specialties are needed?


Frequency PercentInsurance through Employer/Previous Employer 89 39%Medicare 49 20%Medicaid or Sooner Care 22 10%Champus 4 2%Self-Paid Plan 17 7%Native American Benefits 6 3%Do Not Have Health Insurance 38 17%Other 5 2%Total 230 100%

What health insurance covers you?Table 11-1

What health insurance covers you?

20%

10%

2%

7%

17%

2%

3%

39%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Employer/Previous Employer

Medicare

Medicaid or Sooner Care

Champus

Self-Paid Plan

Native American Benefits

Do Not Have Health Insurance

Other


"Other" Response FrequencyWelfare 2Social Security 1Philadelphia American 1Blue Cross Shield 1AARP 1

Total Responses 6

Table 11-1A - "Other" health insurance that covers you


Frequency PercentCannot afford coverage 35 92%Pre-existing medical condition 2 5%Other 1 3%Total 38 100%

Other Response Frequency

Not old enough for Medicare 1

Table 12If you do not have health insurance coverage, which best describes why?

If you don't have health insurance coverage, which best describes why?

Cannot afford coverage

92%

Other3%

Pre-existing medical condition

5%


Frequency PercentInsurance through Employer/Previous Employer 80 37%Medicare 24 11%Medicaid or Sooner Care 16 7%Champus 8 4%Self-Paid Plan 11 5%Native American Benefits 9 4%Do Not Have Health Insurance 20 9%Other 4 2%No one Else in Family 47 21%Total 219 100%

Table 11-2What type of health insurance covers your family?

What health insurance covers your family?

11%

7%

4%

5%

4%

9%

2%

21%

37%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Employer/Previous Employer

Medicare

Medicaid or Sooner Care

Champus

Self-Paid Plan

Native American Benefits

Do Not Have Health Insurance

Other

No one Else in Family


"Other" Response FrequencyPhiladelphia American 1Blue Cross Shield 1DHS 1Disability through the government 1

Total Responses 4

Table 11-2A - "Other" health insurance that covers your family


0-10 11-20 21-50 51-100 101+ Don't Know Don't Use TotalPrimary Care Doctor/ 49 40 78 29 5 0 0 201 Provider

Percent 24% 20% 39% 14% 2% 0% 0% 100%

Hospital 46 25 84 24 9 0 13 201Percent 23% 12% 42% 12% 4% 0% 6% 100%

Dentist 52 26 79 11 3 5 25 201Percent 26% 13% 39% 5% 1% 2% 12% 100%

Pharmacy 118 50 23 3 1 0 6 201Percent 59% 25% 11% 1% 0% 0% 3% 100%

Durable Medical Equip 52 25 33 4 2 7 78 201Percent 26% 12% 16% 2% 1% 3% 39% 100%

Table 13How many miles do you travel one way for the following services?


0-10 11-20 21-50 51-100 101+ TotalPrimary Care Doctor/ 49 40 78 29 5 201 Provider

Percent 24% 20% 39% 14% 2% 100%

Table 13AHow many miles do you travel one way for a primary care doctor/provider?

How many miles do you travel one way for a primary care doctor/provider?

2%

39%

14%

20%

24%

0% 10% 20% 30% 40% 50%

0-10

11-20

21-50

51-100

101+

Mile

s


0-10 11-20 21-50 51-100 101+ Don't Use TotalHospital 46 25 84 24 9 13 201

Percent 23% 12% 42% 12% 4% 6% 100%

Table 13BHow many miles do you travel one way for a hospital?

How many miles do you travel one way for a hospital

6%

4%

12%

42%

12%

23%

0% 10% 20% 30% 40% 50%

0-10

11-20

21-50

51-100

101+

Don't Use

Mile

s


0-10 11-20 21-50 51-100 101+ Don't Know Don't Use TotalDentist 52 26 79 11 3 5 25 201

Percent 26% 13% 39% 5% 1% 2% 12% 100%

Table 13CHow many miles do you travel one way for a dentist?

How many miles do you travel one way for a dentist?

1%

12%

2%

5%

39%

13%

26%

0% 10% 20% 30% 40% 50%

0-10

11-20

21-50

51-100

101+

Don't Know

Don't Use

Mile

s


0-10 11-20 21-50 51-100 101+ Don't Use TotalPharmacy 118 50 23 3 1 6 201

Percent 59% 25% 11% 1% 0% 3% 100%

Table 13DHow many miles do you travel one way for a pharmacy?

How many miles do you travel one way for a pharmacy?

0%

59%

25%

11%

1%

3%

0% 10% 20% 30% 40% 50% 60%

0-10

11-20

21-50

51-100

101+

Don't Use

Mile

s


0-10 11-20 21-50 51-100 101+ Don't Know Don't Use TotalDurable Medical 52 25 33 4 2 7 78 201 Equipment

Percent 26% 12% 16% 2% 1% 3% 39% 100%

How many miles do you travel one way for durable medical equipment?Table 13E

How many miles do you travel one way for a durable medical equipment?

39%

1%

3%

2%

16%

12%

26%

0% 10% 20% 30% 40% 50%

0-10

11-20

21-50

51-100

101+

Don't Know

Don't Use

Mile

s



Has any member of your household used the services of a hospital in the past 12 months?Table 14

Has any member of your household used the services of a hospital in the past 12 months?

Yes48%

No52%


Frequency PercentAtoka Memorial Hospital, Atoka 27 28%Carl Albert Indian Hospital, Ada 1 1%Mary Hurley Hospital, Coalgate 6 7%Valley View Regional Hospital, Ada 3 3%Pushmataha County Hospital, Antlers 5 5%Medical Center of S.E. Oklahoma, Durant 24 25%Texhoma Medical Center, Denison, TX 7 7%Wilson N. Jones Hospital, Sherman, TX 2 2%McAlester Regional Hospital, McAlester 7 7%Other 14 15%Total 96 100%

If yes, at which hospital were services rendered?Table 15

If yes, at which hospital were services rendered?

28%

1%

7%

25%

7%

7%

15%

2%

5%

3%

0% 5% 10% 15% 20% 25% 30%

Atoka Memorial Hospital,Atoka

Carl Albert Indian Hospital,Ada

Mary Hurley Hospital,Coalgate

Valley View RegionalHospital, Ada

Pushmataha County Hospital,Antlers

Medical Center of S.E.Oklahoma, Durant

Texhoma Medical Center,Denison, TX

Wilson N. Jones Hospital,Sherman, TX

McAlester Regional Hospital,McAlester

Other


Other Hospitals FrequencyChildren's Hospital in OKC 2Paris, TX 2Presbyterian Hospital in Dallas 2Talihina 2Amarillo, TX 1Ardmore, OK 1Athletic hospital in OKC 1Bonham, TX 1Lawton, OK 1Norman Regional Hospital--Norman, Oklahoma 1

Total Responses 14

Table 15A - "Other" hospital at which services were rendered


Frequency PercentInsurance Coverage 1 1%Doctor Referral 37 34%Specialty Services 8 8%Recommended by Friend 2 2%Personal Preference 15 14%Distance from Home 26 25%Other 17 16%Total 106 100%

Table 16Why did you choose this hospital?

Why did you choose this hospital?

Recommended by Friend

2%

Personal Preference

14%

Other16%

Distance from Home25%

Specialty Services8%

Insurance Coverage

1%Doctor Referral

34%


Response Frequency Availability 3Closer to Home/Convenience 7Confidence/Quality of Care 7Emergency Services 1Established Patient/Former Resident 1Insurance Reasons/Cost/Affordability 2

Total "Other" Responses 21

Table 16A - "Other" why did you choose this hospital


Frequency PercentSpecialty Doctor 26 12%Outpatient Surgery 15 7%Laboratory (blood) Tests 35 18%Radiology (X-Ray, CT, Mammogram) 34 17%Physical Therapy 5 3%Emergency Room 42 21%Inpatient Surgery 17 9%Inpatient Stay 19 10%Birthing Services 4 2%Other 3 1%Total 200 100%

What hospital services did you use?Table 17

What hospital services did you use?

12%

7%

17%

3%

10%

2%

1%

18%

9%

21%

0% 5% 10% 15% 20% 25%

Specialty Doctor

Outpatient Surgery

Laboratory (blood) Tests

Radiology (X-Ray, CT, Mammogram)

Physical Therapy

Emergency Room

Inpatient Surgery

Inpatient Stay

Birthing Services

Other


"Other" Response Frequencyblood transfusion 1not sure 1lower GI 1rehabilitation 1

Total Responses 4

Table 17A - "Other" hospital services used


Frequency PercentSatisfied 87 91%Dissatisfied 9 9%Total 96 100%

How would you describe your last hospital experience?Table 18

How would you describe your last hospital experience?

Dissatisfied9%

Satisfied91%


Response Frequency PercentConfidence/Quality of care 81 82%Compassionate/Care 13 13%Other 4 4%Don't know 1 1%


Why were you satisfied?Table 18A


Response Frequency PercentConfidence/Quality of Care 6 60%Insurance Reasons/Cost/Affordability 2 20%Does not listen 2 20%


Why were you dissatisfied?Table 18B


Frequency PercentYes 63 31%No 85 43%Don't Know 53 26%Total 201 100%

Do you think Atoka Memorial Hospital is meeting the health needs of area residents?Table 19

Do you think Atoka Memorial Hospital is meeting the heath needs of area residents?

No43%

Don't Know26%

Yes31%


Response FrequencyConfidence/Quality of Care 115don't know 55better, more up-to-date facilities/more beds/more outpatient services/radiology facilities better and more equipment 29more specialized/surgical facilities and specialists/surgeons 21specialists: gynecologists, obstetrics, pediatrics 9more funding and better use of funding 6more emergency doctors and care/24 hour on-call 8Insurance Reasons/Cost/Affordability 5offer more and better services 4Communication 1

Total Responses 253

Table 20How could Atoka Memorial Hospital improve?



Department in the past 12 months?

Table 21Has any member of your household used the services of the Atoka County Health

Has any member of your household used the services of the Atoka County Health Department in the past 12 months?

No61%

Yes39%


Frequency PercentSatisfied 75 96%Dissatisfied 3 4%Total 78 100%

Table 22If yes, were you:

If yes, were you:

Dissatisfied4%

Satisfied96%


Response Frequency PercentCompassionate/Caring 19 29%Confidence/Quality of Care 33 50%Other 6 9%Don't know 3 4%Closer to Home/Convenience 2 3%Insurance Reasons/Cost/Affordability 2 3%Communication 1 2%


Table 22AWhy were you satisfied?


Response FrequencyConfidence/Quality of Care 3

Table 22BWhy were you dissatisfied?



Would you recommend a nursing home in Atoka County to someone in need of long term care?Table 23

Would you recommend a nursing home in Atoka County to someone in need of long term health care?

Yes32%

Don't Know30%

No38%



Do you think Atoka County has adequate home health care services?Table 24

Do you think Atoka County has adequate home health care services?

Yes71%

No10%

Don't Know19%



Table 25Is the EMS (ambulance) service in the Atoka County area adequate?

Is the EMS (ambulance) service in the Atoka County area adequate?

Yes80%

No5%

Don't Know15%


Yes PercentAdult Day Care 41 20%Physical Fitness 52 26%Pharmacy 191 95%Dental Services 100 50%Residential Care 107 53%Assisted Living Facilities 52 26%Speech Therapy 39 19%Physical Therapy 94 47%Occupational Therapy 31 15%Total 707

Table 26Do you feel that Atoka County provides adequate services for the following:

Do you feel that Atoka County provides adequate services for the following:

20%

50%

19%

47%

15%

26%

26%

53%

95%

0% 20% 40% 60% 80% 100%

Adult Day Care

Physical Fitness

Pharmacy

Dental Services

Residential Care

Assisted Living Facilities

Speech Therapy

Physical Therapy

Occupational Therapy


Yes PercentTeenage Pregnancy 127 63%Mental Health 141 70%Substance Abuse 171 85%Child Abuse 146 73%Spouse Abuse 135 67%Elderly Abuse 117 58%Other 42 21%Total 837

Table 27Do you feel your community needs additional resources and/or education about:

Do you feel your community needs additional resources and/or education about:

63%

70%

73%

21%

85%

67%

58%

0% 20% 40% 60% 80% 100%

Teenage Pregnancy

Mental Health

Substance Abuse

Child Abuse

Spouse Abuse

Elderly Abuse

Other


Response Frequencyteen sex and sexually transmitted diseases 4morality and religion 3care for the elderly 3violence and school violence 2anemia, bulimia, and dietary information 2they need to come into the real world 1therapeutic massage 1the school system staying constant 1speech therapy 1snow removal 1smoking risks 1seizure awareness 1reasonable medical assistance 1racial issues 1optometry 1obesity 1nutrition 1medication education 1juvenile offenders 1jobs for single parents 1job availability 1human and animal education 1gun safety 1emergency care 1diabetic services 1counseling 1community growth 1child protection agencies 1child day-care 1care for the homeless 1Alzheimer's 1affordable health services 1activities for kids 1

Total Responses 42

Table 27A - "Other" Responses


Response Frequency PercentAdditional Medical Services: cancer services(9), adequate medical services(14), emergency services(7), diabetes service(1), mental health services(3), specialty services(1), nutrition/physical fitness(2), affordable medical services(8) 45 24%care for the elderly/needy 39 21%more qualified doctors 19 10%Specialists: pediatrics(3), cardiology(12), dentistry(1), allergy(2), OB/GYN(1) 19 10%drug/alcohol/tobacco abuse 18 10%teen sex/pregnancy/STDs/AIDS 11 6%quality care 9 5%child care 6 3%Needed Medical Facilities: adequately equipped medical facilities(6) 6 3%child/spousal abuse 4 2%transportation to and from facilities 3 2%basic health 2 1%hepatitis 2 1%breathing diseases 1 1%car accidents 1 1%distance to medical services 1 1%education 1 1%female gender doctors 1 1%parental guidance for children 1 1%welfare and low income 1 1%


Table 28A What do you believe is the number one most important health concern in your community?


Response Frequency PercentAdditional Medical Services: cancer services(12), adequate medical services(2), affordable medical services(2), emergency services(3), ambulance services(3), diabetes services(2), mental health services(2), specialty services(3), nutrition/physical fitness(3), adult day care services(2) 34 25%Specialists: pediatrics(14), cardiology(6), dentistry(1), OB/GYN(1) 22 16%care for the elderly 16 12%drug/alcohol/tobacco abuse 13 10%more qualified/available doctors 10 7%teen sex/pregnancy/STDs/AIDS 10 7%Needed Medical Facilities: adequately equipped medical facilities(6), operating facilities(1), testing facilities(1) 8 6%child/spousal abuse/elderly abuse 5 4%basic health 3 2%car accidents and driving 2 2%environmental problems 2 2%insurance 2 2%quality care 2 2%Alzheimer's 1 1%brain injuries 1 1%community awareness 1 1%distance to medical services 1 1%funding for health care facilities 1 1%morality 1 1%transportation between medical facilities 1 1%


Table 28BWhat do you believe is the second most important health concern in your community?


Response Frequency PercentAdditional Medical Services: cancer services(3), adequate medical services(3), affordable medical services(3), ambulance services(1), diabetes services(1), mental health servcices(2), specialty services(1), nutrition/physical fitness services(3) 17 19%drug/alcohol/tobacco abuse 15 16%Specialists: pediatrics(2), cardiology(7), dentistry(1), allergy(1) 11 12%teen sex/pregnancy/STDs/AIDS 11 12%care for the elderly/assisted living/nursing homes/home health care 10 11%child care 4 4%basic health 3 3%Needed Medical Facilities: adequately equipped medical facilities(3) 3 3%juvenile offenders 2 2%more qualified doctors 2 2%abuse 1 1%Alzheimer's 1 1%arthritis 1 1%chronic COPD from working at the gravel pits 1 1%community needs 1 1%distance to medical facilities 1 1%financial aid 1 1%hospital upkeep 1 1%insurance 1 1%long-term disease 1 1%not enough education 1 1%quality care 1 1%respiratory problems 1 1%water and sewage problems 1 1%


Table 28CWhat do you believe is the third most important health concern in your community?


Health Concern Numbers PercentAdditional Medical Services: cancer services(24), adequate medical services(19), affordable medical services13), emergency services(10), ambulance services(4), diabetes services(4), mental health services(7), specialty services(5), nutrition/physical fitness services(8), adult day care services(2) 96 23%care for the elderly/assisted living/nursing homes/home health care 65 16%Specialists: pediatrics(19), cardiology(25), dentistry(3), allergy(3), OB/GYN(2) 52 13%drug/alcohol/tobacco abuse 46 11%teen sex/pregnancy/STDs/AIDS 32 8%more qualified doctors 29 7%Needed Medical Facilities: adequately equipped medical facilities(15), operating facilities(1), testing facilities(1) 17 4%quality care/quality doctors 10 2%abuse 10 2%child care 10 2%basic health 8 2%transportation to and from facilities 4 1%allergies 3 1%car accidents and driving 3 1%distance to medical facilities 3 1%insurance 3 1%water and sewage problems 3 1%Alzheimer's 2 1%community needs 2 1%education 2 1%financial aid 2 1%hepatitis 2 1%juvenile offenders 2 1%respiratory problems 2 1%arthritis 1 0%brain injuries 1 0%chronic COPD from working at the gravel pits 1 0%female gender doctors 1 0%hospital upkeep 1 0%long-term disease 1 0%morality 1 0%parental guidance for children 1 0%welfare and low income 1 0%


Combined Totals

Atoka County Phone Survey ResultsQ. 28 Summary of Top Helath Concerns


Frequency Percent18-20 Years 2 1%21-30 Years 24 12%31-40 Years 35 17%41-50 Years 40 21%51-60 Years 35 17%61-70 Years 35 17%71-80 Years 22 11%81 or Over 8 4%Total 201 100%

Table 29What is your age?

What is your age?

81 or Over4%

31-40 Years17%

21-30 Years12%

18-20 Years1%

71-80 Years11%

61-70 Years17%

51-60 Years17%

41-50 Years21%


Frequency PercentWhite 173 87%Black 6 3%Asian 1 0%Native American 19 9%Prefer not to disclose 2 1%Total 201 100%

Table 30What is your race?

What is your race?

Native American9%

Asian0%

Black3%

White87%

Prefer not to disclose

1%


Frequency PercentLess than $10,000 27 13%$10,000-$14,999 33 16%$15,000-$19,999 18 9%$20,000-$24,999 10 5%$25,000-$34,999 34 18%$35,000-$50,000 34 18%Over $50,000 25 12%Don't Know/Not Sure 11 5%No Response 9 4%Total 201 100%

Table 31What is your yearly household income?

What is your yearly household income?

Over $50,00012%

$35,000-$50,00018% $25,000-$34,999

18% $20,000-$24,9995%

$15,000-$19,9999%

$10,000-$14,99916%

Less than $10,00013%

Don't Know/Not Sure5% No Response

4%


New Atoka Phone Surveyrd.okstate.edu/health/ok/pdf/Atoka Co. Surv AE-0053.pdf · TEXAS BEAVER LOGAN...

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Transcript of New Atoka Phone Surveyrd.okstate.edu/health/ok/pdf/Atoka Co. Surv AE-0053.pdf · TEXAS BEAVER LOGAN...