Negotiati on. Definition Negotiation is a process where two or more parties with different needs and...
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Transcript of Negotiati on. Definition Negotiation is a process where two or more parties with different needs and...
Negotiation
Definition
• Negotiation is a process where two or more parties with different needs and goals discuss an issue to find a mutually acceptable solution.
Characteristics
• Two or more parties
• Conflict of interest between two or more parties
• The parties negotiate because they think they can use some form of influence to get better deal
• Expect give and take
Application to workplace
• Meetings between the parties
• Employees – need to feel involved
• Information exchange
• Guidelines / policy
Activity
• CROSS THE LINE
Bibliography
• http://www.justice.gc.ca/eng/rp-pr/csj-sjc/dprs-sprd/res/drrg-mrrc/03.html
• http://www.businessmanagementdaily.com/2044/negotiating-workplace-conflicts-9-tips-for-managers
• http://articles.economictimes.indiatimes.com/2013-08-23/news/41437569_1_negotiation-google-contractor