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National Traffic Incident Management (TIM) Responder Training Program

August 14, 2014

Agenda

1. TIM Responder Training Program Overview

– Lesson Objectives

2. TIM Training Implementation

– Progress Report

– Good Practices

3. Looking Forward

4. Closing Remarks

2

TIM Responder Training Program Overview

4

• SHRP2 = Second Strategic Highway Research Program

• Collaborative effort of AASHTO, FHWA, and TRB • Joint Federal and State research program to

address critical transportation challenges: – Making highways safer – Fixing deteriorating infrastructure – Reducing congestion

• Advances innovative ways to plan, renew, operate, and improve safety on the Nation's highways

Save lives. Save money. Save time.

TIM Training Developed In SHRP2

5

• Train-the-trainer program through FHWA and SHRP2 • Multi-disciplinary training with national curriculum • Develops cadre of emergency responders who work

together at an accident scene in a coordinated manner • Improves safety to responders and travelers

• Developed by responders for responders

Incident Management Training

• Law Enforcement • Fire and Rescue • Transportation • Public Works • Emergency Medical Services • Towing and Recovery • HAZMAT Responders • Coroners/Medical Examiner • Communications/Dispatchers • Miscellaneous Responders

Who Needs This Training?

• Train the Trainer Classes: – Interactive training with case studies, tabletop

role-playing scenarios, and field practicum – 2 instructors (police, fire, DOT) per session – 10-hour intensive course

• Responder-Level Classes and Options: – Multi-disciplinary sessions – 4-hour modified course – Single-lesson modules

covering 9 topics

7

How is the Training Delivered?

1. Introduction 2. TIM Fundamentals

and Terminology 3. Notification and

Scene Size-Up 4. Safe Vehicle

Positioning 5. Scene Safety 6. Command

Responsibilities

7. Traffic Management 8. Special

Circumstances 9. Clearance and

Termination

• Tabletop Exercise • Outdoor Situational

Awareness Activity

Course Overview

9

Train the Trainer Session(s)

Responder Training

State Implementation

Plan

Critical Link: Trainers Training Others

Sponsoring agencies develop a State or Regional Implementation Plan • Plan identifies:

- Overall Agency Lead (DOT, Fire, Patrol, EMS, etc) - Training facility/ and logistics - Outreach to all disciplines and partnering sponsors to identify 30 +/- trainers - Supply active trainers – each qualified instructor will need to reach minimum of 100 responders - Reporting - Encourage/require responders to attend

• Remains a living document

Local Commitment is Essential

WHO

• Has overall (or shared) responsibility for training implementation?

• Are the qualified, multidisciplinary trainers who will conduct the training?

• Are the multidisciplinary recipients (students) of the training?

• Can be contacted at FHWA for questions or more information?

HOW

• Will the training be promoted? • Much time can the students commit to training (4

hours or 10 hours)? • Will the students be tracked and documented?

WHEN and

WHERE • Will the training be conducted?

11

State Plan Commitments

• Objectives: – Reduce or eliminate responder

and motorist injuries and fatalities – Promote rapid incident clearance,

thereby reducing traffic congestion and vulnerability

– Reduce costs associated with traffic incidents

• Outcomes: – Develop or enhance local TIM Programs that ultimately benefit corridors,

regions, and states – Measure performance that demonstrates improved TIM responses and

programs over time – Emphasize TIM as a system operations “core mission” for all responders

12

Ties into National TIM Responder Goals

Why is this important?

13

“The whole idea is to get responders to play in the sandbox together again. We have trained well in years past but

always in our own little silos. We must break down these self-imposed barriers to provide better service to our

constituents and a safer work area for ourselves at the incident scene.”

- Indiana State Police Major (Ret.) Thomas E. Melville

• International Association of Chiefs of Police, State and Providential Divisions (IACP)

• International Association of Fire Chiefs (IAFC) • American Association of State Highway and

Transportation Officials (AASHTO) • National Volunteer Fire Council (NVFC) • Public Safety/Transportation Summit

14

High-Level Endorsements

NATIONAL TRAFFIC INCIDENT MANAGEMENT (TIM)

RESPONDER TRAINING PROGRAM LAW ENFORCEMENT | FIRE | EMS | TRANSPORTATION

TOWING & RECOVERY | COMMUNICATIONS

TRAIN-THE-TRAINER COURSE PREVIEW

Course Overview

1. Introduction

2. TIM Fundamentals and Terminology

3. Notification and Scene Size-Up

4. Safe Vehicle Positioning

5. Scene Safety

6. Command Responsibilities

7. Traffic Management

8. Special Circumstances

9. Clearance and Termination

• Tabletop Exercise

• Outdoor Situational Awareness Activity

1-16

Introduction

At the conclusion of this lesson, participants will be able to:

1. Describe the purpose of the Strategic Highway Research Program 2 (SHRP 2) National TIM Responder Training Program

2. Recognize the dangers encountered by emergency responders working in or near traffic

3. Define traffic incident management (TIM)

1-17

Lesson 1

National TIM Responder Training

• Designed to establish the foundation for and promote consistent training of all responders to achieve the three objectives of the TIM National Unified Goal (NUG): – Responder Safety – Safe, Quick Clearance – Prompt, Reliable,

Interoperable Communications

1-18

Lesson 1

“D” Drivers are killing us… ü Drunk, ü Drugged, ü Drowsy, ü Distracted, or ü Just plain…

Dumb

“D” Drivers

1-19

Lesson 1

Responder Struck-By Crashes

1-20

Lesson 1

Secondary Crashes

“Fatal crash on I-70 underscores backup risks” – The Columbus Dispatch

1-21

Lesson 1

TIM Timeline

1-22

Lesson 1

TIM Fundamentals and Terminology


1. Define safe, quick clearance

2. List the principal laws that relate to responder safety and safe, quick clearance

3. Describe how the Manual on Uniform Traffic Control Devices (MUTCD) relates to TIM

4. Recall common response terminology, lane designations, and incident scene terminology

2-2

Lesson 2

What is Safe, Quick Clearance?

• Working with a sense of urgency

• Utilizing Unified Command and incorporating safe, quick clearance into the incident objectives

• Completing tasks concurrently whenever possible

• Regularly assessing traffic control and on-scene activities to determine if additional lanes can be opened

• Utilizing all available resources for clearance activities

• Thinking outside of the box and considering how things could be done differently

2-5

Lesson 2

Manual on Uniform Traffic Control Devices (MUTCD)

• Federal guideline for all traffic control nationwide

• It also covers all “workers” on all streets, roadways, or highways

• This course addresses what is required to adhere to MUTCD standards

2-9

Lesson 2

Common Response Terminology

Southbound Highway X

Northbound Highway X

Right Lane

Inside Shoulder

Left Lane

Median

Outside Shoulder

2-16

Lesson 2

Lane Designation Terminology – Recommended Lane Numbering

Lane 1

2-18

Lane 2 Lane 3

Lane 4

Lesson 2

Notification and Scene Size-Up


1. Recognize the important role public safety communications centers play in incident response

2. Describe the notification and verification process

3. Recall the typical responsibilities of a Transportation Management Center (TMC)

4. List the key information that should be included in a scene size-up report

3-2

Lesson 3

Public Safety Communications Centers

• Telecommunicators are often the first to receive notification of an incident and are responsible for: – Providing a basic assessment of the situation – Dispatching an appropriate response based

on their knowledge of available resources

3-3

Lesson 3

Transportation Management Centers (TMCs)

3-6

Lesson 3

What Is Your Windshield Size-Up Report?

Typical F/R Windshield Size-Up Report:

“Unit one on-scene… Main Street… Minivan fully engulfed in flames in the right lane… The vehicle is leaking fuel… Assuming Main Street command ”

3-18

Lesson 3

Safe Vehicle Positioning


1. Differentiate between Move It and Work It incidents

2. State the MUTCD definition of safe-positioned and describe blocking

3. Define Lane +1 blocking and describe the need for it

4. Describe safe practices for working around or avoiding the zero buffer

4-2

Lesson 4

You Have a Choice to Make When You Arrive – Move It or Work It?

4-3

Lesson 4

Linear Blocking Multi-Lane Blocking

Linear vs. Multi-Lane Blocking

4-10

Lesson 4

Angled Multi-Lane Blocking

4-13

Lesson 4

Lane +1 Blocking

4-27

Lesson 4

Critical Wheel Angle

• Turn front wheels of vehicles away from the incident space

4-34

Lesson 4

Zero Buffer

4-35

Lesson 4

Scene Safety


1. Describe how emergency vehicle markings can improve scene safety

2. Describe recommendations for emergency-vehicle lighting as set forth in the MUTCD

3. Describe high-visibility safety apparel requirements for incident responders

5-2

Lesson 5

Emergency Vehicle Markings

5-3

Lesson 5

MUTCD Section 6I.05 – Use of Emergency-Vehicle Lighting

• Though essential for safety, use of too many lights at an incident scene can be distracting and can create confusion for approaching road users

5-11

Lesson 5

Emergency Responder High-Visibility Safety Apparel

• Must meet, and be labeled as meeting one of two standards: – ANSI/ISEA 107, Standard Performance for:

• Class II • Class III

– ANSI/ISEA 207, Public Safety Vests

5-20

Lesson 5

Command Responsibilities


1. Describe both the need and the requirements for establishing and participating in the Incident Command System (ICS)

2. Describe when it is appropriate to implement Unified Command

3. Identify the need for and use of Staging Areas

6-2

Lesson 6

ICS and MUTCD Chapter 6I

Section 6I.01 – General

• The National Incident Management System (NIMS) requires the use of ICS at traffic incident management scenes

• A traffic incident is an emergency road user occurrence, a natural disaster, or other unplanned event that affects or impedes the normal flow of traffic

6-4

Lesson 6

Unified Command must work together

to implement an Incident Action Plan

Incident Action Plan

6-7

Lesson 6

Traffic Management


1. Describe the four main components of a Traffic Incident Management Area

2. Identify conditions at an incident scene that would require the Advance Warning Area be extended

3. Describe the need for, and how to set up, a taper

4. Identify and describe the two types of buffers that may be established at an incident scene

7-2

Lesson 7

Traffic Incident Management Area Components

Advance Warning

Area

Transition Area

Activity Area

Termination Area

Buffer Space

Incident Space

7-6

Lesson 7

Advance Warning Signs

7-11

Lesson 7

Advance Warning Considerations – Adverse Weather

• Additional advance warning may be necessary during adverse weather situations – Wet roads double the average motorist stopping

distance over that for dry road conditions – Poor visibility can lengthen driver reaction time – Increases responder’s degree of risk

7-14

Lesson 7

Taper Setup

7-23

Lesson 7

Special Circumstances


1. Identify the safety concerns related to responding to an incident involving a vehicle fire

2. Describe how to identify what hazardous material is being transported

3. Recount good practices for responding to an incident involving a vehicle fluid spill

4. Describe the primary goal of a crash investigation and the importance of preserving short-lived evidence

5. Describe the importance of performing response tasks concurrently as it relates to safe, quick clearance

8-2

Lesson 8

Vehicle Fires – Projectile Dangers

8-7

Lesson 8

Emergency Response Guidebook

• Instructions/General Guidance/Basic Info

• 4-Digit Number

• Name - Alphabetical

• Response Guides

• Evacuation Distances

• Additional Info and Instructions

8-20

Lesson 8

Hazmat SOPs

• Every state has different polices and procedures related to hazmat

What are the standards in your state?

8-27

Lesson 8

Spill Response – Vehicle Fluids

Once the spill has been identified as a vehicle fluid that does not meet reportable quantity thresholds:

1. Stop leaking material at the source

2. Contain and limit the spill from spreading

3. Apply available absorbents

4. Remove material from travel lanes

5. Gradually restore traffic flow

8-32

Lesson 8

Off-Site Landing Zones

• Use of an off-site landing zone is acceptable if there will be no delay to patient care

8-44

Lesson 8

Always Ask: Evidence or Debris? – Evidence Until LE Says Otherwise

8-50

Lesson 8

Clearance and Termination


1. Describe quick clearance strategies for both minor incidents and incidents that involve tractor trailers and/or spilled cargo

2. List the type of information that needs to be provided to towing and recovery to facilitate their response

3. Describe the major activities that take place during termination and identify safety related considerations for scene breakdown

9-2

Lesson 9

Move It – Push Bumper Case Study

Video Courtesy of the Wisconsin Department of Transportation 9-10

Lesson 9

WA Quick Clearance Case Study

9-11

Lesson 9

WA Quick Clearance Case Study – Opened Almost 5 Hours Sooner

9-13

Lesson 9

Towing and Recovery Communications

• Called in as a “Hyundai with minor side damage”

9-23

Lesson 9

TRAA Vehicle Identification Guide

• Vehicle Class – Light-Duty – Medium-Duty – Heavy-Duty

• Location

• Reason for tow

• Additional vehicle or crash details

9-26

Lesson 9

Termination Checklist

þ Let other responders know when you’re leaving

þ Protect towers while they finish up

þ Check with Incident Commander prior to leaving

þ Make sure all personnel are accounted for

þ Let the TMC know that lanes are open

9-37

Lesson 9

Tabletop Exercise Objectives

Tabletop exercises are intended to:

1. Provide responders an opportunity to demonstrate TIM competencies

2. Help responders better understand other disciplines

3. Promote communication and interaction among disciplines

A-2

Activity A

Tabletop Exercise Setup

• Room/Tables

• Roadways

• Scenarios

• Checklists

• Staging Pads

• Vehicles

• Traffic Control

• Other Aids

• Ground Rules

A-3

Activity A

Tabletop Exercise Execution

• Maximum 8 to 10 participants/tabletop

• Mix disciplines/table

• Read scenario aloud

• Explain response order

• Observe interaction

• Review final solution

• Engage in discussion as necessary

A-15

Activity A

Activity Objectives

At the conclusion of this activity, participants will be able to:

1. Describe how to safely exit an emergency vehicle

2. Describe how to properly set up a taper

3. Describe different devices that can be used to provide advance warning

4. Describe general safety considerations for responders

B-2

Activity B

Exiting Emergency Vehicles

B-5

Steps 1.Don high-visibility garment

2.Check mirror for traffic

3.Look back, check for traffic

4.Open vehicle door slightly

5.Open door only as much as needed and exit

6.Close door and proceed to a safe area

Activity B

B-22

Establishing a Taper – Cone/Flare Deployment Activity B

B-24

Advance Warning – Arrow Boards Activity B

TIM Training Implementation

National TIM Responder Training Program Implementation Progress - As of August 11, 2014

44 States Actively Training

103 Total Number of TtT Sessions Conducted

5 New States have a TtT Session Scheduled

55,608 Total Number Trained

WA AK

OR

CA

NV

ID

UT

HI

NM AZ

ND

MN

IA

SD

NE

MT

WY

CO KS

OK

TX

WI MI

IL

AR

MS AL

PR

SC

NY

NC

MO

LA

IN

OH

FL

GA

TN 3

KY

ME VT

NH

MA

RI CT

NJ 2

DE MD WV

VA DC

Conducted TtT and/or TIM Training in Progress

TtT Session Planned

No TtT Scheduled To Date

2

2

3

2

3

PA 2

51,324 Number of Responders Trained (Not Including TtT Session Participants)

51.3% 2014 National Goal – 100,000 Trained


Conducted TtT and/or TIM Training in Progress

TtT Session Planned

No TtT Scheduled To Date

2,771

35 674

1,730

778 1,243

1,923

649

2,110

1,353

934

225

1,450

1,119 10,026

1,534

1,955

1,476

104 1,349

702

596 361

225 94 5,255

838

696

590

27

3,706

44

1,033

68

23

68

149

60

104

44

219

2

12

Mexico: 301


Discipline Train-the-Trainer

Responder Training Total Percentage

Law Enforcement 1,376 20,173 21,549 38.8%

Fire/Rescue 1,250 16,002 17,252 31.0%

Towing and Recovery 300 2,561 2,861 5.1%

EMS 165 1,947 2,112 3.8%

DOT/Transportation 901 7,968 8,869 15.9%

Other Disciplines 292 2,673 2,965 5.3%

Total 4,284 51,324 55,608 100.0%

Number of Sessions 103 2,086 -- --

75

National TIM Responder Training Program Implementation Progress - Total Trained By Discipline

Law Enforcement 39%

Fire/Rescue 31%

Towing and Recovery

5%

EMS 4%

DOT/Transportation 16%

Other Disciplines 5%

• The National TIM Responder Training Course is a National Fire Academy Training Resource and Data Exchange (TRADE) instructor train-the-trainer course

• Goal is to support institutionalize of TIM across the Nation

• Helping to accelerate the TIM training within the fire service and public safety community

National Fire Academy Train-the-Trainer Session

National Fire Academy Train-the-Trainer Session

June 27-29, 2014

78

Discipline Total Participants

Law Enforcement 30

Fire/Rescue 145

Towing and Recovery 8

EMS 15

DOT/Transportation 21

Other Disciplines 14

Total 233

Number of States 45

• Implementation Committee

• Trainers

• Responder Training Session Scheduling and Coordination

• Outreach

• Training Records

• Funding

TIM Training Implementation Good Practices

79

Virginia Training Oversight Subcommittee – VA Department of Transportation (VDOT)

– VA State Police (VSP)

– VA Department of Fire Programs (VDFP)

– VA Office of Emergency Medical Services (OEMS)

– VA Department of Criminal Justice Services (DCJS)

• Divided state into seven regions and identified a TIM lead from VSP for each region

Implementation Committee

80

Kentucky – Contracted with the LTAP Center and they have the responsibility to: • Develop and print materials • Market TIM training • Coordinate training requests and venues • Identify trainers • Assist trainers with set-up • Maintain a training database • Provide training certificates

Local Technical Assistance Program (LTAP) Partnerships

• Indiana – Developed a trainer commitment form

• Missouri – Reached out to the senior leadership of all organizations invited to attend the TtT

• Tennessee – Conducted a number of state-led TtT sessions to ensure there were enough trainers statewide

• Virginia – Requires each new trainer to instruct with an experienced trainer prior to instructing on their own

Trainers

82

• Oregon – Included the 4-hour program in the Oregon State Police’s (OSP’s) 2014 In-Service

– To facilitate a multidisciplinary setting, OSP opened 20 seats from each session to outside agencies

• Texas A&M Engineering Extension Service (TEEX) Coordination

• Police Officer Standards and Training (POST) Certification

Responder Training Session Scheduling and Coordination

83

Ohio - www.quickclear.ohio.gov

Outreach - Websites

• E-mail Distribution Lists ü Newsletters • Brochures ü Exhibits/Vendor Booths

Outreach

• State training record coordinators responsible for collecting and entering training records into the SharePoint site

– Illinois

– Kentucky

– Oregon

Training Records

86

• MAP-21 154/164 Sanction Funds

– West Virginia - $1,000,000

• Federal-Aid Safety Funds

– Kentucky - $220,000

– Pennsylvania - $250,000

Funding

87

IAFC TIM Website: www.safequickclearance.org

88

Looking Forward

• Based on in-person

• Same learning objectives

• Dispatcher module

• Pilot completed

• Roll out in a few weeks

• Approximately 4 hours to complete

SHRP2 L32B – TIM Responder Training eLearning

90

• Project L12 – develop TIM training and course curriculum materials

• Project L32A – conduct Train-the-Trainer pilots

• Project L32B – develop an online version of the TIM curriculum materials

• Project L32C – develop a TIM program assessment process and tool to determine training effectiveness

SHRP2 Project L32C in Context

91

Kirkpatrick’s Four Levels of Learning Evaluation

92

Critical Success Factors and Data Sources for Assessment

93

• For more information, please contact:

Jim Austrich Paul Jodoin (202) 366-0731 (202) 366-5645 [email protected] [email protected]

TIM HELPDesk: (414) 410-6808 Email: [email protected]

Questions and Closing Remarks

94

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