Naguib chowdhury

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Innovation Innovation @ The Islamic Development The Islamic Development Bank Group Bank Group Bank Group Bank Group Naguib Chowdhury Nov 24, 2010 © Islamic Development Bank

Transcript of Naguib chowdhury

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Innovation Innovation @@The Islamic Development The Islamic Development Bank GroupBank GroupBank GroupBank Group

Naguib Chowdhury

Nov 24, 2010

© Islamic Development Bank

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ContentsContentsContentsContents

� Vision

About IDB

� IDB Innovation

Innovation

@IDBG

Inspiring

Innovation

� Gardening � Vision

� Priority Areas

� Structure

� Member

Countries

� Projects,

� REFORM

� IDB Innovation

Framework

� IDB Innovation

Enablers- Leadership

- process

- Culture

- roles

- technologies

- networking

� Gardening

Innovation

� Scoping

Challenges

� Workable plans

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� Vision

About IDB

� Vision

� Priority Areas

� Structure

� Member Countries

� Projects,

� REFORM

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Vision 1440H (2020)

“ “ By the Year By the Year 14401440H (H (20202020) IDB shall have become a world) IDB shall have become a world--class class

development bank, inspired by Islamic principles, that has helped development bank, inspired by Islamic principles, that has helped

significantly transform the landscape of comprehensive human significantly transform the landscape of comprehensive human

development in the Muslim world and helped restore its dignity.”development in the Muslim world and helped restore its dignity.”

Innovation in the IDBG

About the Islamic Development Bank

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development in the Muslim world and helped restore its dignity.”development in the Muslim world and helped restore its dignity.”

“ “ We are committed to alleviating poverty, promoting human We are committed to alleviating poverty, promoting human development, science & technology, and Islamic banking & finance, and development, science & technology, and Islamic banking & finance, and enhancing cooperation among member countries, enhancing cooperation among member countries, in collaboration with in collaboration with development partners”development partners”

Mission Statement

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�� Human DevelopmentHuman Development

�� Agriculture Development and Food SecurityAgriculture Development and Food Security

IDB: Six Priority AreasIDB: Six Priority Areas

Innovation in the IDBG

About the Islamic Development Bank

�� Infrastructure DevelopmentInfrastructure Development

�� IntraIntra--trade Among Member Countriestrade Among Member Countries

�� Private Sector DevelopmentPrivate Sector Development

�� Research and Development in Islamic Research and Development in Islamic

Economics, Banking and FinanceEconomics, Banking and Finance

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The 2020 Vision: Key Strategic ThrustsThe 2020 Vision: Key Strategic Thrusts

• Reform IDB

• Alleviate poverty

• Promote health

Innovation in the IDBG

About the Islamic Development Bank

• Promote health

• Universalize education

• Empower women

• Prosper the people

• Expand the Islamic financial industry

• Facilitate integration of IDB Member Countries

• Improve the image of the Muslim world

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IDB Group

BOARD OF GOVERNORS

BOARD OF EXECUTIVE DIRECTORS

IDB Group

Organizational

Structure

IRTI1981

ICIEC1994

IDB GroupPresident

ICD1999

VP(Fin.)

Chief Econ.

VP(Opr.)

ITFC2008

VP(CorpServ.)

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Islamic Islamic Development Development Bank (IDB)Bank (IDB)

Islamic Research Islamic Research Islamic Islamic

Corporation for Corporation for

Innovation in the IDBG

About the Islamic Development Bank

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IDB Group

Islamic Research Islamic Research & Training & Training InstituteInstitute

International International Islamic Trade Islamic Trade

Financing Financing CorporationCorporation

Islamic Islamic Corporation Corporation

for the for the Development Development of the Private of the Private

SectorSector

Corporation for Corporation for Insurance of Insurance of

Investment & Investment & Export CreditExport Credit

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Growth in Membership

Africa: 27 Asia: 26Europe: 2

Latin America: 1

Innovation in the IDBG

About the Islamic Development Bank

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• 22 countries in 1975 → 56 countries in 2009

• A Unique Model of South-South Cooperation

Latin America: 1

• 56 members spreading over 4 continents

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IDB Group Products and Services

• Financing of Projects (Public and Private)

• Promoting the Islamic Financial Industry

Innovation in the IDBG

About the Islamic Development Bank

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• Trade Finance and Promotion

• Capacity Building and Technical Cooperation

• Risk Insurance

• Research and Training

• Fund/ Asset Management

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IDB Group Special Activities

• NGOs and Women-In-Development (WID)

• Scholarship Programs

• Science & Technology Program

Innovation in the IDBG

About the Islamic Development Bank

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• Science & Technology Program

• Investment Promotion Technical Assistance Program

(ITAP)

• Trade Cooperation & Promotion Program (TCPP)

• Special Assistance

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Cumulative Sectoral Distribution

(Projects & TAs from OCR)

Innovation in the IDBG

About the Islamic Development Bank

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IDB Reform Aspirations

Finance Focused Development Focused

FROM TO

Innovation in the IDBG

About the Islamic Development Bank

Infrastructure Centric People Centric

Traditional Economic Innovation & Knowledge

Development Programs Intensive Economic Dev

Follow Lead (Facilitate)

Internal Driven Partnership

Output Oriented Impact Oriented

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Proposed Reform: Repositioning IDB Group

Results

OrientedScaled up

Innovation in the IDBG

About the Islamic Development Bank

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FocusedLeveraging

Partnerships

Knowledge-

OrientedResponsive to

Clients

A New IDB

Group

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� IDB Innovation Framework

� IDB Innovation Enablers

Innovation@IDBG

� IDB Innovation Enablers- Leadership

- process

- Culture

- roles

- technologies

- networking

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Types of Innovation

Product/Services

Innovation

Innovation in the IDBG

Management Innovation

Process innovation

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IDBG Innovation Framework

• Strategic realignment

• Improved processes

• Market needs, trend

based solutions

• New channels, paths

• IDBG -Idea incubator

• Collect, evaluated and

IDBG Internal

Operational Excellence

Market need &

Offerings

Innovation in the Member

countries

Focus

Innovation in the IDBG

• Improved processes

• Cost cutting

• Teamwork and

partnering

• New channels, paths

to reach out

• Innovative ideas to

address development

needs

• Collect, evaluated and

reward good ideas

• Finance implementation

of ideas

En

ab

lers • Leadership support

• Innovation Management Processes

• Innovation Climate

• Roles, Technologies, Tools

• Innovation sourcing and

partnerships

Focus

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Innovation

Too

ls,

Tech

no

log

ies

& R

ole

s

Pa

rtn

ers

hip

& N

etw

ork

ing

Innovation in the IDBG

Lea

de

rsh

ip

Inn

ov

ati

on

Mg

t P

roce

ss

Inn

ov

ati

on

Cli

ma

te

Cu

ltu

re o

f cr

ea

tiv

ity

Too

ls,

Tech

no

log

ies

& R

ole

s

Pa

rtn

ers

hip

& N

etw

ork

ing

Ca

pa

city

En

ab

lers

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Innovation Enablers : :

Leadership support

Innovation in the IDBG

� IDB Group President Dr. Ahmad Mohamed Ali launched the

Innovation Program by calling a Town-Hall meeting with all staff

� The Advisors of the President closely monitor the program

� The program is placed under the Office of the President

� All Department Heads are aware and encouraged to support

innovation and creativity at the workplace

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YOUR WORLD, THEIR WORLD CAN BE BETTER….

BREAK THE STATUS-QUO, MAKE BOTH WORLDS A BETTER PLACE

06 JUNE 2010

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� The ground work for the innovation program was started in April 2010

with the appointment of the Innovation Facilitator.

� On June 6, 2010, The President launched the program inviting all staff

Leadership support

Innovation in the IDBG

� On June 6, 2010, The President launched the program inviting all staff

in a town hall gathering. All the Senior Management were present in

that meeting.

� The Town-hall was a big blast as it introduced few new items for IDB:- A week-long electronic promotions of the event

- Colorful Banners along with bulb cuts

- Video interviews of the staff on innovation

- Presentation of IDB’s own innovation case studies

- A multimedia show

- The plans for Innovation@IDBG

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We want each individual of the IDBG to

be a Think Tank. I say this as I am

confident that each one can contribute.

Leadership support

Innovation in the IDBG

confident that each one can contribute.

Each one of us should be a part of the

development of IDB to be a knowledge

institution and this can only be done by

innovation.

Dr. Ahmad Mohamed Ali

President - IDB Group

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Leadership support

The President

Innovation in the IDBG

Office of the

President

VP FinanceVP Corporate

ServicesVP Operations

Innovation

Facilitator

Advisors

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Conception Implementation Marketing

Innovation management process

Innovation Enablers : :

Innovation in the IDBG

Idea

Generation,

Collection,

Evaluation

Funding,

Workforce,

Testing

Support

Adaptation

Value

Creation

Acceptance

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Innovation management process

Innovation Enablers : :

Innovation in the IDBG

� Three major stages in innovation management- Conception, Implementation,

Marketing

� IDB’s current focus is in Conception and Implementation; still drafting � IDB’s current focus is in Conception and Implementation; still drafting

guidelines on Marketing

� Clearly defined Idea Management workflow; Including the President

in the workflow gives staff a sense of trust and assurance

� Implementation at this stage belongs to the Departments but team-based

project implementation will be introduced soon.

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Idea Management Workflow

Initial Screening

Innovation management process

Innovation in the IDBG

Innovation

Facilitator

The President;

Vice Presidents

Department

Head

The team consists of

Advisors of the President

and randomly chosen staff

from various complexes

screen ideas and submit to

the President.

Following the

President’s guidance,

the ideas are sent to the

concerned departments

through the VPs and the

CE

Department(s) study the

ideas in terms of feasibility,

implementability and cost

and sends feedback to

management for decision.

Compiles submissions

sent through the

IDEAS Email-box and

floor mail box and

presents to the idea

evaluation team

Idea

Screening

Team

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Idea Management Workflow

Idea Implementation- mostly internal improvement ideas

Innovation management process

Innovation in the IDBG

ManagementDepartment

Head

Department concerns start implementation

process. They may consult the originator of

the ideas and form a team for developing

project implementation plan

Approved ideas will go to the

Dept Head through the VP

concerned and the CE

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Idea Management FlowchartContribute

ideas in

IDEA MGT

SYSTEM

Staff

Review and

Send ideas to

dept/ teamDept/Team

Innovation in the IDBG

Innovation

Facilitator

The

Study

ideas -

value

added?

Ideas

Screening

Team

Evaluate

Ideas –

value

added?

No

Send to the originator to

improve, clarify or discard

Yes Develop

Prototype

& test

Successful

implemen

tation?

Yes Bank-wide

acceptance

NoDiscard

the

Idea

Compile

and

Present

The

President/

VPs

added?

Differ

Idea

Yes No

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

Open and

Sharing

Culture

Encourage

risk taking

Top mgt

provides

support,

Rewards

Open space

design,

collaboration

teamwork

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

� Culture is the biggest challenge for IDB

� People avoid risk-taking task/behavior and no proper rewards

scheme for risk-takersscheme for risk-takers

� Lack of teamwork and cross departmental collaboration

� Office space arrangement creates silos

� A number of ‘Change Management’ initiative have been considered

and started implementation

� Leveraging the Young Professionals (YPs)

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

IDB Demographic Facts

700 619 Top 10 Nationalities

Multicultural ( from 65 countries), conservative

workforce and nature of work is still bureaucratic.

0

100

200

300

400

500

600

700

Professional Special General

619

136

272

Professional

Special

General

0

50

100

150

200 168

131

72 6453 45 40 37 34 32

Top 10 Nationalities

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

Change Management Roadmap

Awareness & Desire

Practice & Reinforcement

Rituals & institutionalize

Lev

el

of

ad

ap

tati

on

Time

Year 1-2 Year 2-3 Year 3-4

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

Change Management Roadmap Awareness & Desire

Branding &

Communication

Training & Talk

Series

IDB Success

Stories

Town Hall &

Innovation FairCommunication Series StoriesInnovation Fair

• Innovation Logo

• i-News

• Posters

• Stickers

• Innovation Zone!

• Monthly Status

report to the

President

• Report to BED

• Dept Briefs

• Trainings &

Workshops for

staff

• Series of talks by

external speakers

• Town Hall sessions

chaired by the

President

• IDB Innovation

Day

• Identify IDB

Innovation stories

• Story presentation

• Story publication

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

Change Management Roadmap Practice & Reinforcement

Collaboration

across Bank

Innovation

Resources

Innovation in

HR Rewards &

Recognitionacross Bank Resources HR

ManagementRecognition

• Innovation CoPs

• Enhanced

Teamwork

• Cross entities

Ideas exchange

and Best Practice

sharing

• Innovation

Ambassadors

• Central of

Innovation

excellence

• Innovation Tent!

• Funding for

innovation

• Annual Innovation

Award

• 3-stage incentive

scheme

• Featuring ‘Good

Ideas’ in the portal

• Innovation as a

competency

• Innovation in

appraisal

• YPs & Innovation

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Incentive Program

How to motivate people to

share ideas?

Provide Incentives- at 3 stages

Encouragement by Senior Management for

contributing any ideas

Innovation in the IDBG

1. At the inception of ideas

(after submitting ideas in the Idea Mgt

System )

2. When the idea is chosen for pilot test

(Idea evaluation comm will validate idea

and send to specific dept to test)

3. After successful implementation

(Dept successfully tests and implements

Bank-wide)

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Innovative Culture

Innovation Enablers : :

Innovation in the IDBG

Change Management Roadmap Rituals and institutionalize

Client-centric

new services

Innovation as

core values

Measuring value

from InnovationIP /IC policies &

creationnew services core values from Innovationcreation

• Systematic

approach in

u/standing

client/market

need

• Team to develop

specific

solutions/services

based on the need

• Reflection of

innovation in

Bank’s strategy

• Innovation as core

values

• Policies to protect

IC

• IP sharing policies

• Increase IP

creation

• Innovation metrics

• Client satisfaction

• Development

Impact

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

Roles,

Dedicated

team,

committee

IT

Collaboration

tool, Idea Mgt

system,

KM system

Budget for

prototype

testing &

implementation

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

� Innovation Facilitator; Innovation Set-up Team

� Idea Screening Team

� Innovation Ambassadors

� Templates and forms to study ideas

� Idea Management System

� Innovation Zone Portal

� Budget allocation to run the program

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

� An official role, Innovation Facilitator to coordinate and inspire all

innovation related activities in the Bank Group, placed under the Office of the

President

Roles

President

� The Innovation Set-up Team consists of Volunteers from various

departments, mostly young professionals

� Idea Screening Team consists of members from the senior management;

represents HR, Administration, Finance, Operations and REFORM unit

� Innovation Ambassadors- Terms and References has been drafted;

ambassadors will be chosen soon.

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

� Idea Forms- Idea Submission Form, Idea study feedback form, idea

implementation plan form

Tools

� Brainstorming tools, Mind Mapping, Concept mapping, Idea Spray,

Appreciative enquiry, creativity tools

� Project Management tools- forms, templates, software

� Budgeting and Financial planning forms, templates

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

� Innovation Zone- one-stop information portal based in Sharepoint 2010

Idea Management System-

Technologies

� Idea Management System- for idea submission, rating and

discussion

� Project Management software

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Roles, Tools, Technologies

Innovation Enablers : :

Innovation in the IDBG

Innovation Portal

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Partnership & Networking Capacity

Innovation Enablers : :

Innovation in the IDBG

Client ( MC) &

market

needs

assessment

Joint

Research

program with

Universities

Partnership

with

development

organizations

Open Source

Innovation

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Innovation Enablers : :

Innovation in the IDBG

� Partnership with local agencies, organizations to understand clients needs better

� Partnership with other development Banks to conduct joint-research

Partnership & Networking Capacity

� Partnership with other development Banks to conduct joint-research

program, prototype development

� Partnership with companies to market newly developed prototypes

� Partnership with institutions to organize forums, conferences

� Network with other development organizations like the UN, DFID etc to

share ideas, issues and crowdsourcing

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Inspiring Innovation in MCS

� Gardening Innovation

� Scoping Challenges

� Workable plans

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Innovation in the IDBG

Inspiring Innovation and creativity in order to confront challenges,

alleviate poverty, achieve social justice and protect the environment

establish agencies innovation

Inspiring Innovation in IDB Member Countries

IDB might establish special agencies for innovation to encourage

partnership between Governments and the private sectors to –

o invest in inventions and technology

o tie scientific research to development and investment

o build bridges between professionals and scientists

o increase the capabilities of scientific and research institutions and

o offer stimulants for investment in technology and inventions through the

purchase of pre-paid services and tax relief.

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Gardening Innovation

Watering ( finance, support to innovators)

Inspiring Innovation in IDB Member Countries

Innovation in the IDBG

Watering ( finance, support to innovators)

Removing weeds ( competition, deregulation)

Nurturing soil ( research, information)

Preparing the ground (education)Source: The World Bank

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Inspiring Innovation in IDB Member Countries

Innovation in the IDBG

� IDB might assist member countries in developing innovation framework,

policies, guidelines.

� IDB to support development of regulatory framework, define � IDB to support development of regulatory framework, define

performance standards, IP policies guidelines and consult Governments on

related policy matters.

� IDB to finance R&D work and also helps in developing R&D infrastructure,

Science park in the member countries.

� IDB to provide training programs, learning modules in the schools and/or

set up smart schools in member countries.

� IDB to finance prototype development and market new products

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Inspiring Innovation in IDB Member Countries

Innovation in the IDBG

Challenges in Gardening Innovation

� Scope of work doesn’t allow IDB to influence Governments in the MCs

� Resource constraints- lack of workforce to initiate such a big agenda,

financial limitations are there

� Need to establish networking capacity with international and local

agencies in the MCs

� Need to develop a database of innovation capabilities of the MCs

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Inspiring Innovation in IDB Member Countries

Innovation in the IDBG

Workable plans

� Identify the countries that have an innovation framework- policies,

infrastructure, resources- learn and replicate to similar countriesinfrastructure, resources- learn and replicate to similar countries

� Set up an idea incubator- invite people to send their breakthrough

ideas- evaluate and finance to develop prototype and find partners

to commercialize

� Organize conferences, seminars in the MCs to create awareness on

innovation

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Thank You.Thank You.Contact Info: Naguib Chowdhury

Innovation Facilitator

Email: [email protected]