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Republic of the Philippines

NUEVA ECIJA UNIVERSITY OF SCIENCE AND TECHNOLOGY

Cabanatuan City

COLLEGE OF ENGINEERING

STUDENT ON-THE-JOB TRAINING

NARRATIVE REPORT

A Narrative Report in

On-the-Job Training undertaken at

Universal Robina Corporation Calamba Plant 2

Presented to the OJT Coordinator of Engineering Department

Nueva Ecija University of Science and Technology

Gen. Tinio Campus, Cabanatuan City, Nueva Ecija

In partial fulfillment of the requirements for the degree of

Bachelor of Science in Mechanical Engineering

Submitted by:

Jim Andre S. Taganna

Submitted to:

Engr. Ermino G. Enriquez

2015



Cabanatuan City



A P P R O V A L S H E E T

A Narrative Report undertaken at Universal Robina Corporation Calamba Plant 2 prepared and submitted Jim Andre S Taganna.

Accepted and approved in partial fulfillment of the requirements for the degree of Bachelor of Science in Mechanical Engineering.

MR. ERMINO G. ENRIQUEZ, RCE

OJT Coordinator College of Engineering

_________________________

Date



Cabanatuan City



T A B L E O F C O N T E N T S

I. Title Page

II. Approval Sheet

III. Table of Contents

IV. Acknowledgment

V. Dedication

VI. Introduction

VII. NEUST Profile

VIII. COE Profile

IX. ILCO Profile

X. URC Profile

URC History

URC Mission/Vision

URC Core Values

URC Board Members

XI. Narrative Report

Narration of Experience

Report on Weekly Activities

Problems Met

Recommendations

XII. Appendices

Evaluation Sheet

Certification of On-the-Job Training

Recommendation Letters

Resume



Cabanatuan City



A C K N O W L E D G M E N T

With deepest gratitude and appreciation, we give thanks to the people who, with all they can, helped us in making this On-the-Job Training a possible one; to our beloved parents and siblings who gave our moral, spiritual, unending love and financial support; and most of all, to God, the Creator, who gave us blessings, strength and courage, good health and guidance to make this matter possible.



Cabanatuan City



D E D I C A T I O N

We wholeheartedly dedicate this Narrative Report to our family and love ones, to Engr. Ermino G. Enriquez the Engineering OJT Coordinator, to Universal Robina Corporations engineers, managers, supervisors, team leaders and factory workers who thought us things we may never be able to learn in the University. To Maintenance Department who gave us the opportunity to cross the threshold of their world and let us see the world that we will go through in our future life, to our co-trainees from other universities, to our classmates, friends and above all, to our Almighty God.



Cabanatuan City



COMPANY PROFILE

Universal Robina Corporation (URC) is one of the largest branded consumer food and beverage product companies in the Philippines and has a significant and growing presence in the ASEAN markets. URC is among the Philippines pioneers in the industry. It has been in operations for over 50 years since John Gokongwei, Jr. established Universal Corn Products, Inc, a cornstarch manufacturing plant in Pasig, in 1954.

URC is engaged in a wide range of food-related businesses, including the manufacture and distribution of branded consumer foods and is also in commodities namely sugar million band refining and flour milling and in Agro industrial businesses of farms mainly hogs and animal feed milling and related products.

URC is the leading branded snackfoods and beverage company in the Philippines. URC the first Philippine Pan ASEAN Multinational has proven itself to be a trailblazer in manufacturing with a strong and loyal consumer base. The company has unswervingly showcased its innovation and excellence through its groundbreaking products, wide distribution network, and effective marketing. This is also evident in URCs formidable market leadership in snackfoods and beverages.

John Gokongwei Jr. established a vision for URC to become one of the leading pan Asian players in snack foods and beverages. This vision is gradually being realized as URC has managed to transform itself from a Philippine operation to a recognized Asian multinational with full scale operations in eight countries outside the Philippines, and soon in emerging markets like Myanmar, Laos and Cambodia. In addition, URCs products are already being exported to mainstream markets in the US, Europe, Japan, Korea the Middle East and frontier markets in West Africa, like Ghana and Nigeria.

URC has built three strong regional brands over the years; Jack n Jill for snack foods, C2 for ready to drink tea, and Great Taste for coffee, with these brands becoming popular across the ASEAN region. URCs key to success is to build very strong branding through a robust product innovation pipeline, consumer-centric marketing and world-class manufacturing and supply chain management. URC will continue to transform itself in line with the changing external dynamics in line with increasing opportunities in Asia and beyond.

Company History

Universal Robina Corporation (URC) traces its beginnings all the way back to 1954. John Gokongwei was doing very well then as a trader/importer. He had learned the trade when his father died before the war, and had worked hard through the war and postwar years to prosper. However, while he thrived, he took a long hard look at his company, and correctly predicted that trading would remain a low-margin business.

On the other hand, a successful manufacturer controlling its own production and distribution would command more profitable margins. Mr. John decided to construct a corn milling plant to produce glucose and cornstarch, Universal Corn Products(UCP), the first linchpin of the company that would become the URC we know today.

For a time, business was good. However, Mr. John was still looking ahead, working with an eye towards the future. While the business was doing very well, it was producing essentially a commodity, which a customer could easily access elsewhere. To stay ahead in the game, Mr. John had to diversify by producing and marketing his own branded consumer foods, similar to the multinational companies in the country like Nestle and Procter & Gamble. In a sense, he wanted to put up the first local MNC, borne out of their best practices.

Thus, in 1961,Consolidated Food Corporationwas born. Their first home run product was Blend 45, the first locally-manufactured coffee blend, dubbed as the Pinoy coffee. This became the largest-selling coffee brand in the market, even beating market leaders Caf Puro and Nescafe.

After coffee came chocolates. Nips, a panned chocolate were a staple of Filipino childhood.

In 1963,Robina Farmsstarted operations, beginning with poultry products. This was also the beginning of the vertical integration of the Gokongwei businesses, as the farms would be able to purchase feeds from UCP in the future. Later that decade,Robichem Laboratorieswould be put up, to cater to the veterinary needs of the farms businesses. Robina Farms expanded as it entered the hogs business in the latter part of the 70s.

1966 saw the establishment ofUniversal Robina Corporation, which pioneered the salty snacks industry through Chiz Curls, Chippy, and Potato Chips, under the Jack n Jill brand. Other snack products would follow over the years, as the company successfully introduced market leaders like Pretzels, Piattos, and Maxx.

The coming decades saw more acquisitions and expansion. In the early 1970s, the family entered the commodities business through the formation ofContinental Milling Corporation, for flour milling and production. The late 1980s brought the acquisition of three sugar mills and refineries, underURC Sugar. These two businesses provided stable cash flows, and allowed for further vertical integration in the supply chain, to help URC weather any volatility in the cyclical commodities markets. In line with this strategy, the late 1990s saw the entry of URC into the plastics business, throughURC Packaging.

While the businesses became more diversified, the companies were slowly integrated in order to streamline and minimize costs. In 2005, the present structure of the group was completed. All the different companies are now organized under the Universal Robina Corporation umbrella, divided into 3 focused groups:

the Branded Consumer Food Group, comprised of BCFG Domestic (including packaging) and International

the Agro-Industrial group, comprised of Universal Corn Products, Robina Farms, and Robichem

and the Commodities group, with the Sugar and Flour divisions

Mission and VisionMission

Universal Robina Corporation (URC) is one of the largest branded food product companies in the Philippines and has a growing presence in other ASEAN markets.

Vision

URC's vision is to be the best Philippine food and beverage company, with a powerful presence throughout the ASEAN region, carrying a wide portfolio of delightful brands of exceptional quality and value, equipped with efficient systems and motivated people. We are committed in making lives a truly fun experience.

Core Values

Passion to Win:We build organizational capability by being entrepreneurial and proactive, driven by a sense of urgency and purpose. We continuously challenge ourselves to deliver world-class brands and consistently rally our people to strive for excellence.

Dynamism:We cultivate a culture of innovation and productive working relationships. We continuously find ways to improve organizational and people capabilities to meet constantly challenging consumer needs.

Integrity:We are guided by transparency, ethics, and fairness. We build the business with honor and are committed to good governance. Our processes and products meet the highest standards. We are credible in our dealings with both internal and external stakeholders.

Courage:We seize opportunities in building long-term, sustainable businesses. We make tough people and business decisions to ensure competitive advantage.

Board of Directors

John L. Gokongwei, Jr.founded URC in 1954 and has been the Chairman Emeritus of URC effective January 1, 2002. He had been Chairman of the Board of Directors until his retirement and resignation from this position effective December 31, 2001. He continues to be a member of URC's Board and is the Chairman Emeritus of JG Summit Holdings, Inc. and certain of its subsidiaries. He also continues to be a member of the Executive Committee of JG Summit Holdings, Inc. He is currently the Chairman of the Gokongwei Brothers Foundation, Inc., Deputy Chairman and Director of United Industrial Corporation Limited and Singapore Land Limited, and a director of Cebu Air, Inc., JG Summit Capital Markets Corporation and Oriental Petroleum and Minerals Corporation. He is also a non-executive director of A. Soriano Corporation. Mr. Gokongwei received a Masters degree in Business Administration from the De La Salle University and attended the Advanced Management Program at Harvard Business School.

James L. Gois the Chairman of the Board of Directors of URC. He had been Chairman and Chief Executive Officer since January 1, 2002. He is the Chairman and Chief Executive Officer of JG Summit Holdings, Inc. and as such, he heads the Executive Committee of JG Summit Holdings, Inc. He is currently the Chairman of Robinsons Land Corporation and JG Summit Petrochemical Corporation. He is the Chairman and Chief Executive Officer of Robinsons, Inc. and Oriental Petroleum and Minerals Corporation. He is also the President and a Trustee of the Gokongwei Brothers Foundation, Inc. He was elected a director of the Philippine Long Distance Telephone Company (PLDT) on November 3, 2011 and was also appointed as a member of PLDT's Technology Strategy Committee. He is also a director of Cebu Air, Inc., United Industrial Corporation Limited, Singapore Land Limited, Marina Center Holdings, Inc., Hotel Marina City Private Limited and JG Summit Capital Markets Corporation. He received a Bachelor of Science degree and a Master of Science degree in Chemical Engineering from the Massachusetts Institute of Technology. Mr. James L. Go is a brother of Mr. John L. Gokongwei, Jr. and joined URC in 1964.

Lance Y. Gokongweiis the President and Chief Executive Officer of URC. He had been President and Chief Operating Officer since January 1, 2002. He is the President and Chief Operating Officer of JG Summit Holdings, Inc. He is also the Vice Chairman and Chief Executive Officer of Robinsons Land Corporation. He is the President and Chief Executive Officer of Cebu Air, Inc. and JG Summit Petrochemical Corporation. He is the Chairman of Robinsons Bank, Chairman and President of JG Summit Capital Markets Corporation, and a director of Oriental Petroleum and Minerals Corporation, United Industrial Corporation Limited, and Singapore Land Limited. He is also trustee, secretary and treasurer of the Gokongwei Brothers Foundation, Inc. He received a Bachelor of Science degree in Finance and a Bachelor of Science degree in Applied Science from the University of Pennsylvania. Mr. Lance Y. Gokongwei is the son of Mr. John L. Gokongwei, Jr. and joined URC in 1988.

Patrick Henry C. Gohas been a director of URC since 2000. He is also a Vice President of URC and is the Executive Vice President and Managing Director of JG Summit Petrochemical Corporation, URC Packaging Division, CFC Flexible Packaging Division and JG Summit Olefins Corporation. He is also a director of JG Summit Holdings, Inc., Robinsons Land Corporation, and Robinsons Bank. He is a trustee of the Gokongwei Brothers Foundation, Inc. He received a Bachelor of Science degree in Management from the Ateneo de Manila University and attended the General Manager Program at Harvard Business School. Mr. Patrick Henry C. Go is a nephew of Mr. John L. Gokongwei, Jr.

Frederick D. Gohas been a director of URC since June 2001. He is the President and Chief Operating Officer of Robinsons Land Corporation and Robinsons Recreation Corporation. He is the Group General Manager of Shanghai Ding Feng Real Estate Development Company Limited, Xiamen Pacific Estate Investment Company Limited, Chengdu Ding Feng Real Estate Development Company Limited, and Taicang Ding Feng Real Estate Development Company Limited. He also serves as a director of Cebu Air, Inc., JG Summit Petrochemical Corporation, Robinsons Bank, Secret Recipes Corporation, Ho Tsai Dimsum Incorporated, and Cebu Light Industrial Park. He is also the President of the Philippine Retailers Association. He received a Bachelor of Science degree in Management Engineering from the Ateneo de Manila University. Mr. Frederick D. Go is a nephew of Mr. John L. Gokongwei, Jr.

Johnson Robert G. Go, Jr.was elected director of URC on May 5, 2005. He is also a director of JG Summit Holdings, Inc. Robinsons Land Corporation, and Robinsons Bank. He is also a trustee of the Gokongwei Brothers Foundation, Inc. He received a Bachelor of Arts degree in Interdisciplinary Studies (Liberal Arts) from the Ateneo de Manila University. He is a nephew of Mr. John L. Gokongwei, Jr.

Robert G. Coyiuto, Jr.has been a director of URC since 2002. He is the Chairman of the Board and Chief Executive Officer of Prudential Guarantee & Assurance, Inc. and of PGA Sompo Japan Insurance, Inc. He is also Chairman of the Board of PGA Automobile, Inc./Sole Importer Principal of Lamborghini, PGA Cars, Inc./Sole Importer Principal of Porsche and Audi, Hyundai North Edsa, and Pioneer Tours Corporation. He is also the Chairman of Coyiuto Foundation. He is the Chairman and President of Calaca High Power Corporation and Pacifica 21 Holdings, Inc. He is Vice-Chairman of First Life Financial Co., Inc. He is also the President, Chief Operating Officer and Director of Oriental Petroleum and Minerals Corporation. He is a director of Petrogen Insurance Corporation, Canon (Philippines) Inc., Destiny Financial Plans, Inc. and National Grid Corporation of the Philippines. He is a Nominee of R. Coyiuto Securities, Inc. and a Trustee of San Beda College.

Independent Directors

Wilfrido E. Sanchezhas been an independent director of URC since 1995. He is a Tax Counsel in QuiasonMakalintalBarot Torres & Ibarra Law Offices. He is also a director of Adventure International Tours, Inc., Amon Trading Corporation, Center for Leadership & Change, Inc., EEI Corporation, Eton Properties Philippines, Inc., House of Investments, EMCOR, Inc., J-DEL Investment and Management Corporation, JVR Foundation, Inc., Jubilee Shipping Corporation, Kawasaki Motor Corp., K Servico, Inc., Magellan Capital Holdings Corporation, PETNET, Inc., PETPLANS, Inc., Philippine Pacific Ocean Lines, Inc., Rizal Commercial Banking Corporation, LT Group, Inc., Transnational Diversified Corporation, Transnational Diversified Group, Inc., and Transnational Financial Services, Inc. (formerly Transnational Securities, Inc.). Mr. Sanchez received a Bachelor of Arts degree and a Bachelor of Laws degree from the Ateneo de Manila University and a Masters of Law degree from the Yale Law School.

PascualGuerzonwas elected independent director of URC on September 20, 2007. He is currently the Principal of Dean Guerzon& Associates (Business Development). He is the Founding Dean of De La Salle Graduate School of Business. He was also the former President of the Management Association of the Philippines Agribusiness and Countryside Development Foundation and the Management Association of the Philippines Foundation, MBA Director of the Ateneo de Manila Graduate School of Business, Director of Leverage International Consultants, Dep. Director of Asean Chambers of Commerce and Industry and Section Chief of the Board of Investments.Mr. Guerzon is a holder of an MBA in Finance from the University of the Philippines and a Ph.D. (N.D) in Management from the University of Santo Tomas.

Senior Officers

James L. Go ChairmanLance Y. Gokongwei President and Chief Executive OfficerPatrick Henry C. Go Vice President

Cornelio S. Mapa Executive Vice President and Managing Director, URC Branded Consumer Foods Group PhilippinesConstante T. Santos Senior Vice PresidentBJ M. Sebastian Senior Vice PresidentGeraldo N. Florencio First Vice PresidentChona R. Ferrer First Vice PresidentEster T. Ang Vice President TreasurerPatricia C. Go Vice PresidentAlan D. Surposa Vice PresidentMa. Victoria M. Reyes-Beltran Vice PresidentMichael P. Liwanag Vice PresidentSocorro ML. Banting Assistant Vice PresidentRosalinda F. Rivera Corporate Secretary



Cabanatuan City



Universal Robina Corporation Calamba Plant 2

Km. 50, National Highway, Brgy. San Cristobal, Calamba, Laguna



Cabanatuan City



ABOUT N. E. U. S. T.

NEUST Centennial Logo

NEUST VISION

The University envisions to be a recognized educational leader in Region III managed by committed and ethical public servants where a culture of excellence, high ethical standards and solidarity thrives and prospers in each of the Universitys academic and administrative departments and units; and each college, institute and campus is a center of development/excellence in instruction, research, extension, services, production, sports and cultural development, thereby transforming students, alumni and other clientele into high quality, competent and ethical leaders, professionals and/or middle level manpower in the fields of science, technology, education, management, arts and technology-based education and training.

NEUST MISSION

As provided for in RA 8612, NEUSTs mission is two-fold: to primarily provide advanced instruction, professional training in arts, science and technology, education and other related fields, undertake research and extension services, and provide progressive leadership in these areas; and to offer graduate, undergraduate and short term technical courses within its areas of specification and according to its capabilities, considering the needs of the province, the region and the country.



Cabanatuan City



About NEUST-COE

NEUST-COE Logo

NEUST-COE VISION

Competent and ethical leaders and professionals in the field of engineering technology who can meet the challenges of changing global environment productive, flexible and nationalistic with high critical thinking skills and technical competence, as effective instruments of quality research, higher instruction and training and dynamic extension services and production.

NEUST-COE MISSION

Establish and maintain the NEUST College of Engineering as a model of quality engineering instruction, research, extension services and production for developing competent and ethical leadership and professionalism and contributing to local, regional national development.

NEUST-COE GOALS

Train and produce competent and professional engineers who are imbued with moral and spiritual values and responsive to the aspirations of Central Luzon and Nueva Ecija to contribute towards the attainment of a newly industrialized Philippines. Enhance environmental and social consciousness in consonance with the efforts towards sustainable development.



Cabanatuan City



About NEUST-ILCO

NEUST-ILCO Mission

To provide access to relevant and comprehensive industrial training program, for the student to enhance technical competence and ensure job placement.

NEUST-ILCO Philosophy

The Industrial Linkages and Coordination shall be committed to philosophy of training and molding highly motivated industrial workers who shall be responsible for the development of the countrys future middle level manpower to spur the needs of the economy.

NEUST-ILCO Goal

To provide quality training and proper skill, work, attitude and knowledge to perspective student trainees in different degree and non-degree of the university.



Cabanatuan City



Narration of Experience

Some of our seniors refer us to undergo our OJT at Universal Robina Corporation, Calamba City., Where they also undergone their OJT. We decided to conform to the suggestion of our seniors. We traveled to the URC Calamba and personally passed our endorsement letters and resumes to the HR office. We were immediately accepted that day we gone to the plant. The same time we discussed when we should start our OJT and settled some matters regarding the OJT.

On the first day, we were oriented about the concerning matters in the company an in our OJT. We were assigned in the Maintenance Department; I was assigned to the confectionery maintenance together with one of my classmate. As we first met our supervisor, we were asked about what is the purpose of OJT and we shared our answers from our personal knowledge. Our supervisor said that he was once a technician before he got the position of being a supervisor. He said that we cannot gain the position of a supervisor unless we have not yet experienced and mastered the work of a technician. As he said that, he assigned us to work as a technician. He said that in order to learn we should ask the technicians and the operators concerning the job we are doing and the matters we should know. Aside from being a technician, he gave us another task; it is to do a study about the Maxx Line.

As we are working with the technicians I realized that there are so many things that I have not yet know, so I asked the thing that I should know regarding the job we are doing. At first I hesitate to ask, but I thought that I should ask in order to gain the knowledge I need. The technicians and operators answers the questions I asked by the knowledge they have. Sometime I am not satisfied in their answers so I asked our supervisor the questions that I thought incorrectly answered by the technicians and operators.

When there were no troubles, I and my partner studies the Maxx Line: Maxx process section, uniplast section, sweet cooler section, primary packaging section, and secondary packaging section. We to the instrumentation room to study; the manuals of the machines of the Maxx Line are in the instrumentation room. We read and study the step by step procedure of making the candy Maxx, from the processing of the raw materials to the secondary packaging. We study the functions of the main machines/components that are used in making the Maxx. Sometimes we were asked by our supervisor concerning what have we learned. He also gave us the knowledge that was not given to us by the technicians and operators. We spent most of our time working as a technician and studying the Maxx Line.

As we were working as a technician, I have learned so many things that I did not learn in our university. We also made a good relationship with the technicians and operators and other personnel that we encounter each day. I also learned the fundamentals of the Maxx Line.

At the end of our OJT, we passed the study we made about the Maxx Line and our supervisor checked it, he also remarked us by accomplishing our task. He also evaluated us regarding our performance being a trainee, being a worker particularly being a technician. He also gave us some advices that will help us in the future.

At the end I also realized that there are so many things that we cannot learn inside the university alone. I concluded that experience is necessary to learn.

Problems Met

Sometimes when I asked some operator about the machines they are operating, their answers are incorrect. They do not possess the knowledge concerning the machine. Sometimes when I am asking the operators about something, I cannot hear their answers clearly because of the noise from the machines. Because of these I found it hard to gain the knowledge I wanted to get.

Some employees are slacking at work while the supervisors are away. Some supervisors are also slacking at work.

Recommendations

The operators must have the necessary knowledge about the machine they are operating. They must know the parts and functions of the machines.

The supervisors must be good models to their subordinates. They must do their duty to lead the workers.

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