MySuccess: Faculty Getting Started Guide

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MySuccess: Faculty Getting Started Guide Contents Welcome to MySuccess ............................................................................................................................................................................. 1 MySuccess Early Intervention and Response Process ............................................................................................................................... 1 Getting Started........................................................................................................................................................................................... 2 MySuccess Menu Options .......................................................................................................................................................................... 2 Home.......................................................................................................................................................................................................... 3 Profile Menu .............................................................................................................................................................................................. 3 Email Notifications................................................................................................................................................................................. 3 Students Menu........................................................................................................................................................................................... 4 My Students - Roster View .................................................................................................................................................................... 4 Student Profile View .............................................................................................................................................................................. 4 Tracking View ........................................................................................................................................................................................ 5 Adding Kudos or Raising Flags.................................................................................................................................................................... 5 Adding Kudos or Flags –Menu ............................................................................................................................................................... 6 Roster View ........................................................................................................................................................................................... 7 Student Profile View .............................................................................................................................................................................. 7 Kudo Details ........................................................................................................................................................................................... 8 Flag Details ............................................................................................................................................................................................ 8 Zoom In Tool .............................................................................................................................................................................................. 9 Zoom In Filter ...................................................................................................................................................................................... 10 Adding Columns in the Blackboard Grade Center ................................................................................................................................... 11 Clearing Flags ........................................................................................................................................................................................... 12 Email Digests ............................................................................................................................................................................................ 12 Student Email Notifications ..................................................................................................................................................................... 13 EMAIL M-1: Manual Flag: UNSATISFACTORY COURSEWORK ............................................................................................................ 13 EMAIL M-2: Manual Flag: MID-TERM UNSATISFACTORY COURSEWORK .......................................................................................... 14 EMAIL M-3: Manual Flag: Low Attendance ....................................................................................................................................... 15 EMAIL M-4: Manual Flag: Tutoring Referral ...................................................................................................................................... 16 EMAIL M-5: Manual Flag: Low Exam Score........................................................................................................................................ 17 EMAIL M-6: Manual Kudo: SHOWING IMPROVEMENT ..................................................................................................................... 18 EMAIL M-7: Manual Kudo: KEEP UP THE GOOD WORK ..................................................................................................................... 19 EMAIL M-8: Manual Kudo: OUTSTANDING ACADEMIC PERFORMANCE ........................................................................................... 19 Progress Surveys ...................................................................................................................................................................................... 20 MySuccess - Student View ....................................................................................................................................................................... 22 MySuccess Support .................................................................................................................................................................................. 22

Transcript of MySuccess: Faculty Getting Started Guide

Page 1: MySuccess: Faculty Getting Started Guide

MySuccess: Faculty Getting Started Guide Contents

Welcome to MySuccess ............................................................................................................................................................................. 1

MySuccess Early Intervention and Response Process ............................................................................................................................... 1

Getting Started........................................................................................................................................................................................... 2

MySuccess Menu Options .......................................................................................................................................................................... 2

Home.......................................................................................................................................................................................................... 3

Profile Menu .............................................................................................................................................................................................. 3

Email Notifications ................................................................................................................................................................................. 3

Students Menu........................................................................................................................................................................................... 4

My Students - Roster View .................................................................................................................................................................... 4

Student Profile View .............................................................................................................................................................................. 4

Tracking View ........................................................................................................................................................................................ 5

Adding Kudos or Raising Flags.................................................................................................................................................................... 5

Adding Kudos or Flags –Menu ............................................................................................................................................................... 6

Roster View ........................................................................................................................................................................................... 7

Student Profile View .............................................................................................................................................................................. 7

Kudo Details ........................................................................................................................................................................................... 8

Flag Details ............................................................................................................................................................................................ 8

Zoom In Tool .............................................................................................................................................................................................. 9

Zoom In Filter ...................................................................................................................................................................................... 10

Adding Columns in the Blackboard Grade Center ................................................................................................................................... 11

Clearing Flags ........................................................................................................................................................................................... 12

Email Digests ............................................................................................................................................................................................ 12

Student Email Notifications ..................................................................................................................................................................... 13

EMAIL M-1: Manual Flag: UNSATISFACTORY COURSEWORK ............................................................................................................ 13

EMAIL M-2: Manual Flag: MID-TERM UNSATISFACTORY COURSEWORK .......................................................................................... 14

EMAIL M-3: Manual Flag: Low Attendance ....................................................................................................................................... 15

EMAIL M-4: Manual Flag: Tutoring Referral ...................................................................................................................................... 16

EMAIL M-5: Manual Flag: Low Exam Score ........................................................................................................................................ 17

EMAIL M-6: Manual Kudo: SHOWING IMPROVEMENT ..................................................................................................................... 18

EMAIL M-7: Manual Kudo: KEEP UP THE GOOD WORK ..................................................................................................................... 19

EMAIL M-8: Manual Kudo: OUTSTANDING ACADEMIC PERFORMANCE ........................................................................................... 19

Progress Surveys ...................................................................................................................................................................................... 20

MySuccess - Student View ....................................................................................................................................................................... 22

MySuccess Support .................................................................................................................................................................................. 22

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MySuccess: Faculty Guide

Page 1 ©20133 The University of Kansas. All rights

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Welcome to MySuccess

MySuccess is an early warning tool that is accessed through the course management system Blackboard to

support student academic success at the University of Kansas. Through MySuccess, faculty can inform students

of their academic performance within a course and connect students to appropriate support resources. Features

include:

Raising Early Warning Flags/Kudos– MySuccess enables faculty to inform students of their academic

performance (good or bad) within a course in an efficient manner.

Course Management Tools - Zoom-In (helps manage course by reading Bb grade book) and Attendance (track

course attendance)

Monitoring – Specific individuals and resources can be notified when a student receives a flag notification.

Additionally, reports can be generated by type of flags, departments, class prefixes, and others.

Student Success Network – MySuccess can connect students to academic and support resources.

MySuccess Early Intervention and Response Process

Faculty Raise Flag/Kudo Notification Positive Reinforcement

Academic Difficulty Attendance Related

Advisor Tracking and E-mail Summaries Through MySuccess, advisors have the ability to view flags raised on their advisees at anytime. MySuccess also generates an e-mail to advisors which includes a summary of the flags raised on their advisees.

Email to Student

MySuccess generates an email to student. Emails consist of congratulation or steps/resources for help. Faculty members have the ability to add additional comments to the e-mail notification student’s receive.

Follow Up

Advisors, in consultation with faculty members, follow up with congratulations, concern, and/or suggestions on resources.

Faculty Raise Flag Notification

• General Concern Flag/Unsatisfactory Coursework Flag, etc.

Tracking: When a flag is raised the instructor, student and advisor will be notified.

Follow Up: The student can contact the Academic Advisor and/or the Advisor will be in contact with the student

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Getting Started 1. Go to https://courseware.ku.edu/ and sign into Blackboard using your KU Online ID and password.

2. MySuccess button in the Tools area of the My KU tab.

3. If this is your first time accessing MySuccess, click the Close button.

MySuccess Menu Options

Home – Selecting Home will take you back to the MySuccess homepage.

Students - Selecting Students will take you to an area to manage the students connected to you through MySuccess. In

this section, you will be able to send notifications, track students, utilize the Zoom In and/or Attendance feature.

Success Network – Selecting Success Network will give you a list of campus resources/services. Any resource/service

listed in this area can be connected to a specific course.

Services – Selecting Services will take you to the list of services provided in the MySuccess network at the University of

Kansas.

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Home

Profile Menu

Email Notifications 1. Go to Profile. Then choose Email Notifications.

2. Under Tracking Item Notifications, set

your preferences for if/when you want

to be notified of flags.

3. Click the Save button.

You can change your email notifications settings at any time.

Recent changes are recent flags raised on students you have a relationship with or appointments made on your calendar.

Menu Options

Create/edit your profile

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Students Menu

My Students - Roster View

Student Profile View

On this screen, view your advisees , or other students connected to you in a specific role.

Select connection (role or course section) and appropriate term. Select to view student

profile.

Select to view flags

and/or kudos raised for

the student.

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Tracking View

Adding Kudos or Raising Flags There are three ways in which faculty can add a kudo or raise a flag on the students enrolled in their courses:

1. Viewing the class roster through MySuccess

2. Viewing the students MySuccess Profile

3. Zoom In Feature

Once a kudo/flag is raised, the student will receive an email notification. Notifications are specific for the item being

raised.

Select connection (role or specific course section).

Sort flags by clicking on the various columns.

Select appropriate term and other search preferences.

Search for student by name.

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Adding Kudos or

Flags –Menu

When you create a kudo/flag through the roster, student profile page or Zoom In feature – you will get a drop down box. Select the appropriate kudo/flag, add comment (optional), select course context, and hit save. Please Note: Comments are required when raising a General Concern Flag.

Select course in which the kudo is being created.

Comment box – you can add comments to go with the notification emailed to the student.

Select kudo

Once you click save, an email notification will be sent to the student.

Comments are seen by the student on their MySuccess homepage and included in the e-mail notification.

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Roster View

Student Profile View

Step 1 – Select appropriate connection and term

Step 2- Select the box of the student who is receiving the flag. You can check multiple students if they are all receiving the same flag.

You can get to this screen by selecting Students from the MySuccess menu and then My Students . You will have to select your connection (course, role, etc.) and term.

Step 3 - Select Add Kudo or Raise Flag and the menu will appear. Step 4 – Select the appropriate kudo/flag from the menu and click save.

Step 1 - Select Add Kudo or Raise Flag and the menu will appear. Step 2 – Select the appropriate kudo/flag from the menu and click save.

You can get to this screen by selecting the students name from the roster view.

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Kudo Details

Kudos Description Included in Flag Survey

Showing Improvement Student has shown improvement following a previous flag raised, test/homework score, increase in attendance, etc.

Yes

Keep Up The Good Work Student is performing well on test(s) and assignment(s) Yes

Outstanding Academic Performance

Student is outperforming peers on coursework and quiz/test performance

Yes

Flag Details

Manual Flags Description Included in Flag Survey

Unsatisfactory Coursework

Student does not regularly turn in coursework and/or coursework is often done incorrectly; or there is poor performance on quizzes or exams

Yes

Low Attendance Student is having difficulty attending class regularly or is tardy frequently, and is not meeting instructor expectations for class attendance

Yes

Tutoring Referral Indication student could benefit from tutoring to improve course performance

No

Low Exam Score Student has received a low score on exam No

General Comment Instructor has general comments they wish to share with student

No

System Raised Description Included in Flag

Survey

3 Active Flags Student currently has 3 active flags in the system. Notice is only sent to Instructors and Advisors (not student)

No

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Zoom In Tool

After Clicking Students click the Zoom In tab.

Step 1: Click on Setup Section

For each grade book item you can determine what you consider to be a Poor, OK or Good grade

Step 2: Enter all values as percentages

Step 3a: Display determines which grades should be seen in your Zoom In dashboard Step 3b: Active determines which

grades should be calculated into the course average

Step 4: Click Submit

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Zoom In Filter

Step 1: Select a Course

Step 2: Select to Zoom In on students with Good, OK, Poor or Missed grades

Step 3: Click Go

Choose to sort your results by name, ID or course average

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Adding Columns in the Blackboard Grade Center Note: a number of Blackboard tools automatically create a

column in the Grade Center or provide the option of

creating a column in the Grade Center.

1. Access the appropriate Blackboard course.

2. Click on Grade Center in the Control Panel, and

then select Full Grade Center.

3. Click the Create Column button.

4. Enter the appropriate

information and click the

Submit button.

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Clearing Flags

1. Select the icon

next to the students

name or flag name

(depending on the

screen you are

viewing)

2. Select Clear Flag from

the menu that

appears.

3. Enter comments and then click the

Submit button.

Email Digests You are able to select when you want to receive

your email digest in the Email Notifications are of your MySuccess Profile.

The digest contains up to

100 flags.

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Student Email Notifications

EMAIL M-1: Manual Flag: UNSATISFACTORY COURSEWORK

SUBJECT: MySuccess at KU: Improving Performance in [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-2: Manual Flag: MID-TERM UNSATISFACTORY COURSEWORK

SUBJECT: MySuccess at KU: Improving Performance in [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-3: Manual Flag: Low Attendance

SUBJECT: MySuccess at KU: Improving Attendance in [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-4: Manual Flag: Tutoring Referral

SUBJECT: MySuccess at KU: Tutoring Referral for [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-5: Manual Flag: Low Exam Score

SUBJECT: MySuccess at KU: Low Exam Score in [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-6: Manual Kudo: SHOWING IMPROVEMENT

SUBJECT: MySuccess at KU: Improved Performance in [Course Name]

Dear [Student First Name]:

We understand that many factors contribute to your performance in class, and your success is important to us.

We received notification through MySuccess of your low exam score in [Course Name]. The best immediate

response, on your part, is to follow-up with your instructor. We advise you to meet with your instructor to learn

why you received this flag, and to discuss strategies and resources for improvement. (Your instructor’s contact

information (office hours, email, etc.) is posted on the course syllabus and the Blackboard course site.)

Your instructor shared the following information regarding your progress: [Instructor’s Comments here]

In addition to meeting with your instructor, we recommend you consider the following actions to improve your

academic success:

Schedule an appointment with an Academic Advisor. We encourage you to visit with your assigned

advisor or you may contact the MySuccess advisor assigned to your course (their contact information

can be found within the MySuccess dashboard). In some situations, dropping a course may be advised.

The last day to drop is: April 22, 2013

Seek assistance through the Academic Achievement and Access Center (AAAC) or through

departmental tutoring, if available. The AAAC can help you locate course-specific assistance. Contact

the AAAC at [email protected] or at (785) 864-7733.

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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EMAIL M-7: Manual Kudo: KEEP UP THE GOOD WORK

SUBJECT: MySuccess at KU: Good Work in [Course Name]

Dear [Student First Name]:

We are pleased to have received notification through MySuccess of your commendable performance in [Course

Name].

[Your instructor shared the following information regarding your progress: Type Instructor’s Comments

Here]

Keep up the good work!

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

EMAIL M-8: Manual Kudo: OUTSTANDING ACADEMIC PERFORMANCE

SUBJECT: MySuccess at KU: Outstanding Performance in [Course Name]

Dear [Student First Name]:

We are pleased to have received notification through MySuccess of your outstanding performance in [Course

Name].

[Your instructor shared the following information regarding your progress: Type Instructor’s Comments

Here]

Keep up the great work!

Additional campus resources can be found in your [Success Network].

Office of Undergraduate Studies

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Progress Surveys You will receive an email from the MySuccess system when it is time for you to complete a progress survey.

There will be a link in the message that will allow you to login to MySuccess and take you directly to this screen.

There will also be a link that is available to you, the next time that you access to MySuccess.

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You will receive a survey for each class they are teaching that is utilizing MySuccess. The course name that you are

completing the survey for will be listed below the instructions (Survey: Starfish Test Course 22 (STAR888122) and their

roster of students will appear.

1. Click on the box for the kudo or flag that you want to raise per student.

2. If you do not want to raise a kudo or flag, simply leave the check defaulted to No Concern.

3. You can save a draft of their survey if you want to return to it later, or you can click Submit. By clicking Submit you

are initiating flags on all students they have been identified in the survey.

4. If you want to include any comments, click on the icon next to the student’s name.

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You will receive a confirmation notice after clicking Submit.

MySuccess - Student View

MySuccess Support Educational Technologists – Blackboard Support

Maggie Miller:

[email protected]

785.864.0463

Brad Rankin:

[email protected]

785.864.0480