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1 UN

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My jobWho’s who?Listen to the CD and say which person matches each of the statements below.Here, four young people introduce themselves.

Stefan HauerMonica Jovanovic Jo BrownTom Robinson

a works at the deli counterb lives in South Londonc has a sister who works at the same companyd has two sisterse can speak a little Germanf lives near Munichg works at a shop called Mediaworld

Getting to know youCopy this table into your exercise book. Then listen to the CD again and complete the details.

Name Monica Stefan Tom Jo

Age:

Lives in:

Lives with:

Works at:

Sells:

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Unit 1My job

Jo’s familyLook at Jo’s family tree and complete the sentences below.

Richard & Kate Brown Sarah & Kevin Miller

David Miller

Maureen & Roger Brown

Louisa MillerLinda Brown Jo Brown

Example: Roger is my grandfather and his wife Maureen is my grandmother.

1 Richard is my … and Kate is my … 2 They are my … and I am their … 3 Sarah is Richard’s … so she is my … and

I am her … 4 Kevin is Sarah’s … so he is my … 5 David and Louisa are my … 6 David is Kate’s … 7 Kevin is Maureen’s … and she is his … 8 Linda, Louisa and I are Maureen’s and

Roger’s … and David is their …

Who am I?Say which family member is described in each of these sentences.

1 Jo is my sister and I am a girl, too. 2 I am the grandfather of four grandchildren. 3 I’m Sarah’s brother and David’s uncle. 4 I’ve got a sister, and Roger is our father. 5 I’m Kevin’s and Kate’s mother-in-law. 6 I’ve got two cousins and I’m Richard’s niece. 7 Louisa is my daughter and Maureen is my mother-in-law. 8 David is my nephew and Richard is my husband.

3

aunt • cousins • daughter • father • granddaughters •

grandson • husband • mother •

mother-in-law• nephew • niece • parents • sister •

son-in-law • uncle

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Unit 1 My job

What are their jobs?Complete the text using the words below.Jo is talking about her relatives and their jobs.

cook • artist • engineer • mechanic • nurse • accountant • plumber • shop assistant

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1 Are you at home? – Yes, I am.2 Does she work there? – Yes, she does.3 Is he at home? – No, he isn’t.4 Do you speak German? – No, I don’t.

Bei positiven Kurzantworten verwendet man das gleiche Verb wie in der Frage, bei positiven Antworten die positive Form (1, 2), bei negativen Antworten die verneinte Form (3, 4). Benutzen Sie möglichst immer Kurzantworten, weil ein einfaches „Yes“ oder „No“ für Muttersprachler unhöflich klingt.

Practice: short answersWork with a partner. Take it in turns to ask the following questions and give short answers.

1 Are you a trainee shop assistant?2 Are you a cashier?3 Do you like your work?4 Is your boss friendly?5 Do you like vocational college?6 Are your teachers helpful?

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My mother is an …1 and she works for an insurance company in London. My

father is a …2 at City hospital. My sister is a …3, she sells carpets. Uncle Kevin is a …4, he installs central heating systems.

My aunt Sarah works as a…5 in the canteen at our local primary school. My cousin Louisa is still at school. She says she wants to become an …6

because she likes science and building things in her technology lessons. Her brother David is a …7, he repairs cars. My

grandfather is an …8. He is retired now but he still does lots of painting at home.

He is very talented.

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Unit 1My job

At Tom’s shop Read the speech bubbles and answer the questions below.Here, some people from Mediaworld introduce themselves.

Hello, I’m John Lennox and I am the manager of this store. I am in charge of the shop day-to-day and most of the time I work in the office. Sorry I can’t speak for long – right now I am very busy!

Hi, my name is Michael Walker. I am a shop assistant and I sell electrical equipment like tele vision sets, DVD players and MP3 players. I stock the shelves and advise customers. I like my job here, it is very interesting.

Hi. I’m Elisabeth Köstler and I’m a customer. I am here on holiday and I need some new batteries for my torch.

My name is Olivia Scott. I’m a window dresser. I don’t work here every day. I come once a week to decorate the shop windows. I spend the rest of the week in different shops.

Hi there! My name’s Emma Kay and I’m a cashier. I work at the checkout and I serve the customers when they come to pay for their shopping.

Examples: Is Michael a manager? – No, he isn’t. He is a shop assistant. Does John spend most of his working day in the office? – Yes, he does.

1 Is John a window dresser?2 Does Olivia work here every day?3 Does Andy want to buy a washing machine?4 Is Emma a customer?5 Are Andy and Elisabeth cashiers?6 Do Andy and Elisabeth sell things in the shop?7 Does Michael work at the checkout?8 Is Olivia the manager?

And your job?Write a few sentences about your job and the other people at your place of work.

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Hello. My name is Andy Douglas. I don’t work here. I’m a customer. I like this shop, especially the DVD selection! Today I want to find a new television set.

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Unit 1 My job

Cu

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re Das Ausbildungssystem in Großbritannien und in den USA

In Großbritannien und in den USA gibt es kein Duales System für Ausbildung im Einzelhandel wie in Deutschland, Österreich oder der Schweiz. Stattdessen werden Arbeitskräfte meist direkt in ihrer Firma geschult. Auszubildende/r übersetzt man am besten mit „trainee“ („apprentice“ gilt mehr für technische Berufe, z. B. Elektriker). Einzelhandelskaufmann/frau kann mit „retail assistant“ und Verkäufer/in mit „shop assistant“ oder „sales assistant“ übersetzt werden.

What about you?Work in pairs. Ask your partner some questions about themselves and their work.Examples: Where do

you work?What

kind of tasks do you do at work?

What are your plans for the

future?

What are your hobbies/

interests?

How many hours do you work

each day?

Which departments do you have

in your company?

Now think of some more questions of your own. Then introduce your partner to the rest of the class. Start like this: This is … He/She works at …

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ar Simple present tense

1 I am (= I’m) Richard Robinson. 2 We like the job.3 He works in a big company.4 Where is she?5 We are not at school.6 Where do you work?7 Jo does not (= doesn’t) know everything.

Signalwörter für simple present sind u. a.: always, normally, every day, on weekdays, in the morning.

Die einfache Gegenwart (simple present) wird für gleichbleibende Zustände und regelmäßige, wiederholte Handlungen verwendet (1, 2). Bei he/she/it wird in der Regel -s (3) (oder wie z. B. bei go -es), an die Grundform angehängt.Fragen und Verneinungen bildet man, außer bei Formen von to be (4, 5), mit do (6) oder (in der dritten Person) mit does (7).

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Unit 1My job

Practice: the verb to be in the simple presentRewrite the sentences with the correct form of to be.Example: Stefan (be) … a shop assistant. – Stefan is a shop assistant.

1 Jo, where (be) … you? (be) … you at home?2 No, I (not be) … at home, I (be) … at work.3 Where (be) … the manager?4 He (not be) … here, he (be) … in the office. 5 This is our shop. It (be) … very big.6 My sister and I (be) … shop assistants.

Practice: statements in the simple presentFind the correct verb form in each sentence. Then write the complete sentences in your exercise book.

1 He work/works in a supermarket.2 Richard speak/speaks a little German.3 Many tourists come/comes to our shop.4 They all learn/learns English at school.5 I live/lives with my sister.6 Linda and Jo work/works at the same company.7 Linda sell/sells carpets.8 She like/likes her job very much.

Practice: questions and negatives in the simple presentComplete the questions and negative sentences with the correct form of the verb in brackets. Be careful with the word order!Example: I (not understand) … everything they say. – I don’t understand everything they say.

1 Where (Stefan live) …?2 His father (not live) … with him.3 What (Linda sell) …?4 What (you sell) …?5 I (not sell) … carpets.6 Where (Monica work) …?7 She (not work) … in a home furnishings store.8 (she like) … her work?9 (you live) … with your parents?

10 No, I (not live) … with my parents.

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Unit 1 My job

People and their jobsTranslate into English.

1 Stefan wohnt nicht in London. 2 Er arbeitet in einem Supermarkt. 3 Ihm gefällt seine Arbeit sehr. 4 Touristen sprechen oft nicht Deutsch. 5 Tom verkauft keine Teppiche. 6 Er verkauft Waschmaschinen. 7 Jo und Linda wohnen nicht in Deutschland. 8 Sie wohnen in Manchester. 9 Wir arbeiten im selben Geschäft.

10 Wir arbeiten nicht in derselben Abteilung.

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1 one 22 twenty-two2 two 23 twenty-three3 three 24 twenty-four4 four 25 twenty-five5 five 26 twenty-six6 six 27 twenty-seven7 seven 28 twenty-eight8 eight 29 twenty-nine9 nine 30 thirty

10 ten 40 forty11 eleven 50 fifty12 twelve 60 sixty13 thirteen 70 seventy14 fourteen 80 eighty15 fifteen 90 ninety16 sixteen 100 one hundred17 seventeen 101 one hundred and one18 eighteen 212 two hundred and twelve19 nineteen 1,550 one thousand five hundred and fifty20 twenty 1,000,000 one million21 twenty-one 1,000,000,000 one billion

Practice: cardinal numbersListen to the CD, write down the numbers you hear (in figures).

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141.3

101 = one hundred and one

202 = two hundred and two

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Extra Material

Unit 1My job

English as a world languageLearning English is not only useful for your daily work – it can help you a lot if you want to travel or do business in many different countries! Over 380 million people in the world speak English as their first language and probably more than one billion people worldwide understand at least a little English. In the European Union, 89% of all children learn English at school.

English as an official languageLook at the map. Do you know any countries where English is spoken as a second / an official language? Do some research and make a list of countries.

The largest English-speaking countriesCopy this table into your exercise book. Then listen to the CD and write down the population of the eight largest English-speaking countries.

1 USA

2 United Kingdom

3 South Africa

4 Canada

5 Australia

6 Singapore

7 New Zealand

8 Ireland

What do you think?Why is it useful for you to learn English? In which situations do you expect to use English in the future? Write 50 words in your exercise book.

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14

UN

IT

At the supermarket

2

At the deli counterRead or listen to the dialogue and answer the questions.

Ann Jones is on holiday in Munich. Like lots of the foreign customers who go to Stefan’s supermarket, she doesn’t speak German. So he serves her in English.

Ann Excuse me, do you speak English?Stefan Yes, a little. What can I do for you?

Ann I’m looking for olives.Stefan Here they are. We’ve got green ones and black ones.

Ann How much are they?Stefan The green ones are €1.10 for 100 grams and the black ones are

95 cents. Which ones would you like?Ann I’d like 200 grams of the black ones, please.

Stefan Here you are. Is there anything else I can do for you?Ann Yes. These pretzels look tasty! How much are they? There is no price

on them.Stefan They are €1.20 each. How many would you like?

Ann Two please.Stefan Certainly. Here you are. Anything else?

Ann Yes, I also need some ham, please. How much is this ham?Stefan €2.95 for 100 grams. How much would you like?

Ann 250 grams. And have you got Cheddar? Stefan Sorry, I don’t know what you mean.

Ann Have you got Cheddar? It’s an English cheese. Stefan No, sorry, we have only got what you can see here – Gouda, Brie,

Gorgon zola … Would you like to try something? I can give you a slice if you like.

Ann Yes, please. May I try a bit of this cheese here?Stefan Of course. Here you are. It’s Emmentaler.

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Unit 2At the supermarket

Ann Oh right, that’s just called Emmental in English. Mmm, it’s very good. How much does it cost?

Stefan 100 grams costs €2.40.Ann OK, I’d like this piece here, please.

Stefan That’s 230 grams, it costs €5.52. Anything else?Ann No, thank you, that’s all. Where do I pay?

Stefan At the checkout, over there. Here’s your cheese.Ann Thank you.

Stefan You’re welcome. Goodbye.

1 What does Ann buy? Name four things.2 How much do the green olives cost?3 How much does Ann pay for the

Emmental?4 What is the English word for the Kasse in the supermarket?

Odd word outFind the word in each group that does not go with the others.

1 water/wine/ham/juice 5 bottle/bag/cup/money2 tomato/pretzel/carrot/onion 6 euros/Europe/pounds/dollars3 Austria/Cheddar/Gouda/Brie 4 food/shop assistant/manager/customer

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Customer Shop assistant

Telling a shop assistant what you would like

Asking the customer what he/she would like

I need …I would (= I’d) like …Excuse me, have you got …?Please give me 100 grams of …I would prefer still/sparkling water.

What can I do for you?How can I help you?Is there anything else I can do for you?Anything else? How much/many would you like?Which one/ones would you like?Would you like to try some?

Asking questions Answering customers’ questions

Where do these apples come from?How much frozen spinach is in one bag?How many eggs are in a box?What kind of cheese is that?May I try a little?

They are from Italy.There are 350 grams in a bag.There are 6 eggs in a box.It’s Cheddar. It comes from England.Of course, here you are.

2

Don’t forget to say

the ‘s’ on the end of

these English plurals:

euros, cents grams, etc.

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Unit 2 At the supermarket

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How muchHow much

isdoes

an apple?an apple cost?

It’s (= it is)It costs

55 cents.55 cents.

How muchHow much

aredo

the oranges?the carrots cost?

They areThey cost

€1.2585 cents

a kilogram.each.

Much or many?Put in much or many.1 … apples2 … coffee3 … shop assistants4 … cents5 … cheese6 … water7 How … tea?8 How… cups of tea?9 How… customers?

10 How… euros?11 How… money?12 How… food?

A or an?Put in a or an.1 … old man 2 … young man3 … assistant4 … shop assistant5 … American customer6 … European country7 … supermarket8 … Austrian supermarket9 … customer

10 … avocado

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ar Much or many?

much (viel)(für unzählbare Begriffe)

many (viele)(für zählbare Begriffe)

E. g. much cheese, much bread

E. g. many eggs,many boxes

Gra

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ar A or an?

a + Konsonant a shop assistant, a pretzel, a bananaan + Vokal an olive, an apple, an egg

Aber: an hour, a university (Aussprache!)

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Unit 2At the supermarket

Gra

mm

ar have got

statements questions negatives

I have gotyou have gothe/she/it has gotwe have gotyou have gotthey have got

have I got?have you got?has he/she/it got?have we got?have you got?have they got?

I haven’t gotyou haven’t gothe/she/it hasn’t gotwe haven’t gotyou haven’t gotthey haven’t got

Be careful with the word order:We have also got pretzels.Have you often got lots of fresh vegetables in your shop?In American English (AE), and sometimes British English (BE), you can say:Do you have …? – Yes, I do. / No, I don’t.

Practice: have gotFind the correct word order and rewrite the sentences.Example: olives/you/got/have/? – Have you got olives?

1 green/yes/got/ones/we/have2 we/sorry/have/black/not/ones/got3 has/got/she/a/bag/shopping/?4 got/we/not/money/enough/have5 she/not/has/much/time/got6 have/we/got/new/boss/a

One or ones?Replace the words in brackets with one or ones.Example: 100 grams of the green (olives) … costs €1.10. – 100 grams of the green ones costs €1.10.

1 Could you give me another (pretzel) …?2 Our shop is the only (shop) … that is open until 8 p.m. – all the other

(shops) … close at 7.3 Ben wants green apples, but they have only got red …4 The customer needs a new television set, the old (television set) … is

broken.5 How much is this (bottle of wine) …?6 These (oranges) … are from Italy and those (oranges) … are from Spain.7 Would you like another (cup of tea) …?

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Unit 2 At the supermarket

What is it?Match the words to the pictures. Then listen to the CD and write down the prices you hear.

orange juice • eggs • milk • tomatoes • oranges • carrots •

apples • crisps • cake • ham

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Excuse me (could you tell me …?)Sorry.Sorry/Pardon? (I didn’t quite catch that …)I’d like … please.Here you are.You’re welcome.I’m afraid …

Entschuldigen Sie (= könnten Sie mir sagen …)Entschuldigen Sie (= es tut mir leid).Wie bitte? (= ich habe Sie nicht verstanden)Ich möchte … bitte.Hier bitte / Hier haben Sie es / Hier ist esBitte, gerne geschehen (Antwort auf „danke“).Leider …

Role-play: buying foodWork with a partner. One person plays the customer and one person plays the shop assistant.

Ask the customer

what you can do for him/her. Then

answer the customer’s questions.

Don’t forget to use some of the friendly

and helpful phrases from above!

Shop assistant

Write down seven things youwant to buy, some of them are in the list in exercise 7, some are not. Ask the shop assistant if he/she has got the things on your list. If he/she has got them, ask for the price. Tell him/her how much/many you would like to buy.

Customer

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a

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c

e

h

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Unit 2At the supermarket

Questions and answersFind the matching questions and answers. Write them into your exercise book.

1 When does the customer need? At 7.30

2 How much olives have you got? From Greece.

3 Where do the black olives cost? 95 cents.

4 How often does your shop open? She is our new cashier.

5 Who do you speak English at work? Olives and cheese.

6 Why do the olives come from? They are expensive.

7 Which does she not buy the green olives? Nearly every day.

8 What is the lady over there? Green ones and black ones.

At the checkoutComplete the dialogues withthe correct words from the box. Then check your answers with the CD.

here you are • excuse me • Pardon? • please •

sorry • I’m afraid •you’re welcome (x2)

1Customer …1 where is the checkout?

Stefan Straight on, over there. Customer Thank you.

Stefan …2

2Cashier €10.20 please.

Customer I’m …3 I’ve only got a 100 euro note.Cashier No problem. Have you got 20 cents?

Customer …4

Cashier Have you got a 20 cent coin?Customer No, …5 I haven’t.

Cashier I think I can manage. Here is your change and your receipt.Customer Thank you. Could you give me a bag, …6?

Cashier Of course, …7

Customer Thank you, that is very kind.Cashier …8

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Unit 2 At the supermarket

DialogueWork with a partner and practise this dialogue in English. Then choose some different supermarket products and practise the dialogue again.

Shop assistant Customer

Fragen Sie, ob er/sie Muffins hat.

Fragen Sie, welche Sorten (kinds of) Donuts es gibt.

Sagen Sie, welche Sie möchten.

Sagen Sie, das Sie zwei Muffins möchten.

Sagen Sie noch einmal die Menge.

Sagen Sie, nein, danke, das ist alles. Fragen Sie, wie viel es kostet.

Sagen Sie, dass Sie leider nur einen 50 Euro Schein haben.

Geben Sie ihm/ihr 20 Cent.

Bedanken Sie sich.

Fragen Sie, was Sie für ihn/sie tun können.

Sagen Sie, Sie haben leider keine Muffins, aber Sie haben Donuts.

Fragen Sie, wie viele er/sie möchte.

Bieten Sie verschiedene Sorten an (vanilla, chocolate, caramel).

Sagen Sie, Sie haben nicht verstanden.

Fragen Sie, ob er/sie noch etwas möchte.

Sagen Sie: bitte, gern geschehen.

Fragen Sie, ob er/sie 20 Cent hat.

Sagen Sie den Preis (€2.20).

Geben Sie ihm/ihr das Restgeld, den Kassenbon und die Tasche mit den Donuts.

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Extra Material

At the supermarket Unit 2

Use this information to do the tasks below.

UK/US weights and measuresThe UK uses a mixture of metric and imperial measures. In British supermarkets all weights and volumes are written on packets, cartons and tins in metric units. You buy petrol and diesel fuel in litres, and you measure temperature in degrees Celsius. But if you buy beer at a British pub, you must ask for a pint. Distances on British roads are measured in miles and yards.

The US uses only non-metric units. The height of people and buildings is measured in feet and inches, weights in stones and pounds, temperature in degrees Fahrenheit.

Length Mass

1 inch = 2.54 cm1 foot (ft) = approx. 30 cmapprox. 3.1 ft = 1 metre (m)

1 ounce (oz) = 28.35 grams1 pound (lb) = 0.45 kg1 stone = 6.35 kg

(1 pound = 16 ounces1 stone = 14 pounds)

Temperature

Fahrenheit (°F) Celsius or Centigrade (°C)32°F68°F86°F

122°F212°F

0°C20°C30°C50°C

100°C

Differences in US and UK measurements

In the UK, some liquids are still measured in pints. Pints in the UK are the same for dry substances and liquids. In the US there are different pints for dry substances and liquids.US liquid pints are smaller than the UK pints.

US dry – metric UK liquid and dry – metric1 pint = 0.55 litres (l) 1 pint = 0.57 litres

1 gallon = 8 pints = 4.55 litresUS liquid – metric1 pint = 0.47 litres1 gallon = 3.78 litres

1 A computer monitor is 42.5 cm wide. How wide is that in inches?2 An American customer would like to buy three pints of milk, but he

doesn’t know how much that is in litres. Could you help him?3 The weather forecast for tomorrow says 25° Centigrade. Work out how

much that is in Fahrenheit.4 A customer would like to buy a dress for her niece. She is about

4ft 9 inches tall. But the sizes in the shop are in metric. Can you help her?

1 kg = approx. 2.2 lb

°F = (°C x 1.8) + 32