My 5 Secrets Tips For Winning In Search

88
My 5 Secrets Tips for Winning in Search Learn how to get more traffic from Google Mark Vozzo, Salesforce.com Online Manager (APAC) Head of Inbound and Marketing Operations Cloudforce Essentials Hash Tag: #cloudforce Presenter: @markvozzo Slides will be posted on our blog: http://blogs.salesforce.com/au
  • date post

    17-Oct-2014
  • Category

    Technology

  • view

    6.180
  • download

    4

description

 

Transcript of My 5 Secrets Tips For Winning In Search

My 5 Secrets Tips for Winning in

Search

Learn how to get more traffic from Google

Mark Vozzo, Salesforce.com

Online Manager (APAC)

Head of Inbound and Marketing Operations

Cloudforce Essentials

Hash Tag: #cloudforce

Presenter: @markvozzo Slides will be posted on our blog:

http://blogs.salesforce.com/au

Safe harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any

such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could

differ materially from the results expressed or implied by the forward-looking statements we make. All statements

other than statements of historical fact could be deemed forward-looking, including any projections of product or

service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding

strategies or plans of management for future operations, statements of belief, any statements concerning new,

planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and

delivering new functionality for our service, new products and services, our new business model, our past operating

losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting,

breach of our security measures, the outcome of intellectual property and other litigation, risks associated with

possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history,

our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and

successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and

selling to larger enterprise customers. Further information on potential factors that could affect the financial results of

salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31,

2012. This documents and others containing important disclosures are available on the SEC Filings section of the

Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements

are not currently available and may not be delivered on time or at all. Customers who purchase our services should

make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no

obligation and does not intend to update these forward-looking statements.

3

About Me

Mark Vozzo @MarkVozzo

• +10 years in Digital Marketing

• Started as a Webmaster & Developer

• Self taught SEO in late 90’s

• Worked in Media, Technology, B2B & B2C

Fairfax Media Search Marketing Analyst

(News & Media Group)

Microsoft Search and Online Analytics

Manager, ANZ

Salesforce Online Manager, APAC

(Inbound & Marketing Ops)

Agenda

About Search Engines

How do Search Engines work

The Australian Search Landscape

Difference between SEO vs. SEM

My 5 Secrets to Search Success

1. Analytics

2. Keyword Research

3. Crawl-ability

4. Content

5. Connections

BONUS: 6. Free SEO Tools

Q&A

About

Search Engines

Looks simple… but a lot is happening behind

the search box…

Google’s Algorithm is a Secret

It looks at 200+ factors

Is Updated Frequently

Search Engine Market Share in Australia

“Google dominates with 9 out of every 10 searches in Australia.” Source: April 2011- Hitwise

How do

Search Engines Work?

Website

Web Server

HTML,

Images,

etc.

How does a Search Engine work?

Web Browser

Search Box

Search Results

________________

________________

________________

________________

________________

________________

Search Engine

Spider

Search App.

Index

Spam

Filt

er

SEM vs. SEO – What’s the Difference?

SEO - Search

Engine

Optimisation

(Organic

Search):

SEM - Search

Engine

Marketing (Paid

Search/PPC):

Eye Tracking Study

SEM

Paid

Search

Results

Area

SEO

Organic

Search

Results

Area

“75%+ of all clicks occur in the Organic (SEO) area, not Paid (SEM) area.” Source: http://www.slideshare.net/randfish/seo-for-food-bloggers-2012

What’s so great about Ranking #1?

Position Avg. CTR *

#1 36.4%

#2 12.5%

#3 9.5%

#4 7.9%

#5 6.1%

#6 4.1%

#7 3.8%

#8 3.5%

#9 3.0%

#10 2.2%

x4

“90% of all clicks happen on the 1st page of Google results. If a user doesn’t

find what they are looking, they try again with a different keyword.”

* Source:

http://searchenginewatch.com/article/2049695/Top-

Google-Result-Gets-36.4-of-Clicks-Study

SEO

My 5 Secrets Tips

Content

Crawl-

ability

Connections

Keywords

Web Analytics

“I like Venn diagrams. Here is my SEO framework to Search Success.”

Are you running Web Analytics on your site?

Source: 2010 Australian Web Analytics Survey by Bienalto.com

“Tip: Setup Google.com/Analytics (it’s free) and use Google.com/tagmanager,

it’s free as well.”

What are some important search metrics?

- Is SEO Traffic increasing and converting?

- What SEO keywords are driving traffic?

- What % is Search traffic?

“Great SEO will build on itself! If you provide consistent, quality content/posts, this

will lead to natural growth in referrals.”

Professional Analytics Help & Advice

Below are a few reputable agencies that I know of:

Panalysis.com

Bienalto.com

LovesData.com

iZilla – SearchAndDisplay.com.au

Datalicious.com

“These agencies are based in Australia. I know the owners/founders of each

consultancy and can highly recommend them.”

1. Web Analytics: Setup & Start Measuring.

Action List

Content

Crawl-

ability

Connections

Keywords

Web Analytics

Keyword Research Which words do I use?

Understand your Customer’s

Frustrations & Questions

Source Image: http://thematchupszone.files.wordpress.com/2012/04/confused.jpg

My

‘Keyword Research’ Story

Let’s say I want to buy one of these…

Do I search for “Property” OR “Real Estate” ?

Google Trends (free) www.google.com/trends

Features:

Compare up

to 5 different

terms.

Filter for

Worldwide or

Local trends

Discover other

related terms

that you can

add to your

keyword list.

What are the most popular search terms? https://adwords.google.com/o/KeywordTool

Features:

Can compare

beyond 5

Keywords.

This tool uses

Adwords data,

so use “Exact”

match type for

more accurate

SEO traffic.

Discover other

related terms.

Google’s Auto-Suggest provides some clues

as to what are some popular search terms

“Google is focussed on providing a great user experience, hence it tries to

predict what the user is searching for with the aim of getting them there faster.”

vs.

How to expand your keyword set…

Navigation Keywords

Searching for your brand, domain name, office locations

E.g. “Salesforce”, "Salesforce.com“, “Salesforce Sydney Office”

“Put yourself in your customer’s shoes… What would you type into Google to find

your business? Use the above to help you build out your list of target keywords.”

Information Keywords

Searching for solutions and seeking knowledge

E.g. "What is CRM“, "What is Cloud Computing“, “Benefits of SAAS”,

“Best CRM for…”, “How to Setup a CRM System”

Transaction Keywords

Searching with the intent of buying

E.g. "Salesforce Pricing“, “Where to Buy Salesforce”, “How to Buy CRM”

1. Web Analytics: Setup & Start Measuring. 2. Keywords: What are your Top 10-20 Keywords.

Action List

Content

Crawl-

ability

Connections

Keywords

Web Analytics

Content (Unique +

High Value)

Crawl-ability (Technical +

sitemaps)

Connections (Links + Authority)

Three C’s to SEO

How does a Search Engine work?

Search Engine

Spider

Search App.

Index

Spam

Filt

er

Crawl-ability

Search Engines Spiders

Can only read plain text

Can only follow text links

Cannot read words within images

How does a Search Engine work?

Search Engine

Spider

Search App.

Index

Spam

Filt

er

“Rule to Remember: Zero pages indexed = Zero Traffic from SEO.”

How many pages of my web site are in

the Search Index?

Advanced Search Operator = [ site:your-domain.com ]

No. of Results: Google = 2,160

Bing = 561

A

“Crawl-ability” Story

Crawl-ability Story: FuturesMagazine.Asia

100’s of articles, Zero Traffic

from Search Engines

How many pages have been indexed?

How did I fix it?

How to fix crawl-ability

issues?

1. Build a “Sitemap” page with text

links to all the most important pages

of your site.

2. Link to this

“Sitemap” page in

the footer across

all pages of your

site

1. Web Analytics: Setup & Start Measuring. 2. Keywords: What are your Top 10-20 Keywords. 3. Crawl-ability: Check web pages are in the index

[site:your-domain.com]

Action List

Content (Unique +

High Value)

Crawl-ability (Technical +

sitemaps)

Connections (Links + Authority)

Three C’s to SEO

Meet customers needs

How do I know what

my customer’s need?

Source Content Ideas from your Search Box

Top 5

Keywords:

Pricing = 220,

Price = 149,

iPad = 135,

CRM = 126,

Careers = 124

“Use Internal Search data to identify Content gaps. Make sure you have content to

meet customers needs.”

Optimised Meta Tags

Meet customers needs

The Anatomy of a Search Result “Snippet”

Title Tag – 68 Characters Max.

HTML: <title> ... </title>

Description Tag – Focus on the first 160 Characters

HTML: <meta name=“description” content=“…” />

Unique

Optimised Meta Tags

Meet customers needs

Avoid Duplicate Titles and Descriptions

Identical

Page

Descriptions.

“Always publish

unique content. If

you have duplicate

pages, Google is

only going to index

one URL.”

Google Webmaster Tools (Free) http://www.google.com/webmasters

“ All this insight, for free.”

Duplicate Titles and Meta Description Report

How to track & manage a SEO project?

“SEO is Science + Art. Choose keywords that are popular (the science), work

the keyword variations in to sentences that read well & entice action (the art).”

List the pages

you want to

optimize.

Assign Primary

& Secondary

Keywords

Work Keywords in

to Titles / Page

Descriptions

Unique

Optimised Meta Tags

Avoid Adobe Flash

Meet customers needs

Example for a Flash based site

Nice Keyword rich content,

lovely images, superb portfolio

etc. all built in Adobe Flash.

Why are Flash Sites a nightmare to SEO?

A few reasons not to

have a Flash based

website: 1) Google can’t crawl

inside proprietary

Flash code

2) Only one chance to

be listed, no matter

how much content

you have

3) Your site won’t work

on an iPad

This website only

has 1 page in

Google’s index.

1. Web Analytics: Setup & Start Measuring. 2. Keywords: What are your Top 10-20 Keywords. 3. Crawl-ability: Check web pages are in the index

[site:your-domain.com] 4. Content: Select pages for your SEO project.

Assign keywords, write meta data and content that is unique & of value.

Action List

Content (Unique +

High Value)

Crawl-ability (Technical +

sitemaps)

Connections (Links + Authority)

Three C’s to SEO

Links make your website strong

1 Link = 1 Vote

4 types of links: Internal

Outbound

Inbound

Broken

Be careful with whom you engage with…

“You should run from any firm that ‘guarantees No. 1 rank’. Google cracks down

on businesses that sell links to game their algorithm.”

“Frankly, no SEO at all is better than using one of the ‘quick and cheap”’SEO services.”

Source: http://www.copyblogger.com/dangerous-seo @soniasimone

The power of

Link Text The “Click Here” Story

How are people linking to Adobe’s page…

13 Million Inbound Links across 535K domains

“Look at the keywords used in links to your website.”

How to check

for

Broken Links

Google Webmaster Tools (Free) http://www.google.com/webmasters

“Broken Links = Poor Quality Site Low (or No) Ranking”

URL Errors Report – “Not Found”

Content

Crawl-

ability

Connections

Keywords

Web Analytics

1. Web Analytics: Setup & Start Measuring. 2. Keywords: What are your Top 10-20 Keywords. 3. Crawl-ability: Check web pages are in the index

[site:your-domain.com] 4. Content: Select pages for your SEO project.

Assign keywords, write meta data and content that is unique & of value.

5. Connections: Use keywords in your links. Refrain from buying links. Fix broken links.

Action List

SEO Tools Some of my favourite &

free SEO tools?

Check your Links (and your competitors)

www.OpenSiteExplorer.com or www.backlinkwatch.com

Competitor Backlink Analysis

Google Webmaster Tools (Free) http://www.google.com/webmasters

“Tip: Leverage the tools Google provide as they have over 90% search query share

in Australia.”

Google Webmaster Tools (Free) http://www.google.com/webmasters

“This report tells us me often our Top Pages appear in the Search results and are

clicked on (CTR = Click Through Rate).”

Top Pages Report

Google Webmaster Tools (Free) http://www.google.com/webmasters

“This report tells me the Top Search Queries that resulted in one of our pages

appearing in the Search Results and how many clicks we got.”

Top Keywords Report

Google Webmaster Tools (Free) http://www.google.com/webmasters

“This report tells us how long it takes Google to crawl our site. A “slow” rating would

suggest we need to change hosting providers, upgrade our CMS System/Servers.”

Site Performance Report (Site Speed)

Google Webmaster Tools - Help

www.youtube.com/watch?v=tQQmq9X5lQw

“If you are serious about doing SEO yourself or in house, invest time into learning how to use

Google Webmaster Tools. It could save you $1,000 in SEO agency fees.”

Tips - Subscribe to

GoogleWebmasterHelp

Youtube Channel

- Follows these folks at Google

Matt Cutts @mattcutts

Maile Ohye @maileohye

SEO for Salesforce http://appexchange.salesforce.com/listingDetail?listingId=a0N300000018rOtEAI

SEO for Salesforce helps you identify which keywords will drive revenue, and helps you get to the

top of search engines. More importantly, robust reporting makes it easy to show how SEO impacts

your company’s bottom line.

To Sum Up…

1. Web Analytics: Setup & Start Measuring. 2. Keywords: What are your Top 10-20 Keywords. 3. Crawl-ability: Check web pages are in the index

[site:your-domain.com] 4. Content: Select pages for your SEO project.

Assign keywords, write meta data and content that is unique & of value.

5. Connections: Use keywords in your links. Refrain from buying links. Fix broken links.

6. Tools: Use Google Webmaster Tools to uncover SEO issues. Use OpenSiteExplorer.com to check Backlinks.

Action List

Question Time

Mark Vozzo

Email: [email protected]

LinkedIn: linkedin.com/in/markvozzo

Twitter: @markvozzo

Download slides at:

http://blogs.salesforce.com/au

Resources

Resources: News, Blogs and Consultants

SearchEngineLand.com (News)

SearchEngineWatch.com (News)

Bruce Clay (SEO Consultants)

SEOmoz (SEO Consultants)

SEOToolbar (free) (By Aaron Wall)

Who to trust? Be careful what you

read about SEO…

Search Engine Ranking Factors

http://seomoz.org/article/search-ranking-factors

“An excellent resource. See what a panel of SEO experts from across the

world are seeing.”

Rand Fishkin

www.seomoz.org

@RandFish

Search Engine Ranking Factors

http://seomoz.org/article/search-ranking-factors

“An excellent resource. See what a panel of SEO experts from across the

world are seeing.”

Rand Fishkin

www.seomoz.org

@RandFish