MRO Europe: Engineering & Maintenance Succeeding with Entry into Service.

MRO Europe: Engineering & MaintenanceSucceeding with Entry into Service

2 Succeeding with Entry into Service | Carsten Wortmann | 15.10.2015

for next generation aircraft technologyNext generation maintenance services

Lufthansa TechnikCopyright © 2015 Lufthansa Technik AG. All rights reserved. Subject to restrictions and disclaimer on last page.

3Succeeding with Entry into Service | Carsten Wortmann | 15.10.2015

Next Generation demand for further development and continuous adaptation of services to next generation requirements

Familiar A350 technology and designNext generation maintenance services for next generation aircraft technology

E-Operations

Electrical Structures Network

Prognostics

Composites

Hydraulic Power

RFID

Fly-by-wireBrake-by-wireSteer-by-wire

Integrated Modular Avionics

Ground Services

Software Management

Tools / IT

Predictive MaintenanceElectrical Load Analysis

Component Services

Equipment

Qualification



The product portfolio is enhanced by “next generation services”A350 Products and ServicesNext generation maintenance services for next generation aircraft technology

“Current Generation” Service Offering Next Generation Services

Aircraft Availability

Guaranteed

Ensuring On-Tim

e Perform

ance

Starter PackageEntry-Into-Service Support

AOG ServicesComponents, A/C,

enginesLine Maintenance

Technical handling up to A-Check

Technical Operations ManagementFleet Management (on-site)

Software ManagementUpdates / handling

Load AnalyticsElectrical Buses and ESN

Core Product

Total Component SupportComponent repair services

guaranteeing availability

Engineering ServicesModifications, maintenance

programme and MCC

Base Maintenance ServicesVIP & Executive Jet Solutions

Composite RepairsOn-Wing and Off-Wing

Predictive MaintenanceLive parameter tracking

MCC: Maintenance Control CenterESN: Electrical Structure Network


when managing the Entry-into-Service of new A/C typesKey milestones to ensure readiness



Aircraft Specification

Maintenance & Technical Issues

Flight Crew & Cabin Crew

Sales and Network Planning

Marketing and Communication

On-Board IT / IT Applications

Product Development

Airports, A/C handling & Pax

Procedures

Individual management and intensive interfacingA350 Entry-into-Service Project ManagementKey milestones to ensure readiness when managing the Entry-into-Service of new A/C types


A/C design and development

A/C production and delivery

First operation and fleet expansion

Stable Operation


Starts with design and ends with stable operation A350 Entry-into-Service Project ManagementKey milestones to ensure readiness when managing the Entry-into-Service of new A/C types

Participation in the Airbus A350 Customer Focus Group. Supporting Airbus in the A350 Airline Office in Toulouse

with respect to maturation and maintainability.

Briefing by the Airbus Program Management on development/certification progress.

Organization and processes to be prepared for readiness.

Follow-up of first A350 in-service experience based on available data.

Continuous trainings and mitigation actions.

Securing best A/C availability tailored to the airline’s requirement through a reliable technical dispatch eliminating delays.


through investments in A350 capability readinessProper preparation ensures operational reliability



Well-planned investment prevent operational issuesEmphasizing A350 readinessProper preparation ensures operational reliability through investments in early A350 capability readiness

Material Investment Firsthand Experience

OEM Cooperation

Others Honeywell57% 43%

A/C AvailabilityMaintenance Readiness (Routine)

Maintenance Readiness (AOG)

Vielen Dank für Ihre Aufmerksamkeit.

Copyright © 2015 Lufthansa Technik AG. All rights reserved. The information contained in this presentation is proprietary to Lufthansa Technik AG and is disclosed in confidence. The presentation and the information contained herein shall be kept strictly confidential and shall not be used, disclosed to others or reproduced without the expressed written consent of Lufthansa Technik AG. Nothing contained in this publication shall constitute any warranty, guarantee or liability for Lufthansa Technik AG, its subsidiaries and affiliates, but is for information purposes only. Accordingly, Lufthansa Technik AG, its subsidiaries and affiliates neither expressly nor conclusively accept responsibility or liability for the actuality, accuracy and completeness of the statements and information contained in this publication.

Thank you for your attention.


Carsten WortmannCorporate Product [email protected]

Please visit us at our booth number 426!

MRO Europe: Engineering & Maintenance Succeeding with Entry into Service.

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