Mr Mayor
2
The Stylistic Procedure in Information Case study: The Website www.domnuleprimar.ro By Georgiana Bigea The website domnuleprimar.ro (e.n. mistermayor) is a platform aiming to connect the city mayors to the popu lat ion. The cit ize ns can contac t the ir mayor dir ectly to expres s the ir appreciation or grievances regarding the activities of the local administration and the community problems. Launched in !!"# the website became a virtual space dedicated to the local communities# an effective form of promotion and public debate on the pro$ects and programs of the local governments. %lu$&'apoca is listed as the most active city on the website# followed by iatra 'eamt# Buzau and %raiova. possible conse*uence of this (or reason) is that the local %ity +all,s answer is rapid and succinct# thus encouraging citizens to write more and ma-ing them feel that they are listened and their concerns a re a priority. tylistically# there are three categories of grievances. The first is the official complaint. The tone is polite, not too formal, but nevertheless respectful . The / Buna ziua0 greeting or the /Stimate domnule Primar 0 and /Cu respect, domnule Primar 0 (n.e. 1i th respect# 2r. 2ayor) are of ten used# wi th appr opriate respects at the end ( http344domnuleprimar.ro456!7!&Buna&ziua& respect&domnule&primar&dori&interveniti&langa&serviciu.htm ). The content is simple# describing the concern in an o fficial manner# si milar to a written complaint. nother stylistic category is the polite but overly-emotional complaint . The author is obviously upset about something# describing in detail a wrongdoing# as-ing the administration to ta-e appr opr iate mea sur es and bri ng the off enders to $us ti ce. These people are someti mes exagger ating or writ ing about incide nts that don,t necessar ily fall into the %ity +all, s concern. They des cr ibe in detail s the st eps they had ta -en pr ior to wr it ing on the websit e (bei ng th reat ened# then ca ll ing the poli ce# bein g re di re ct ed to a sp ecif ic poli ce stat ion & http344domnuleprimar.ro458"57&timata&doamna&%atineanu&cerem&scuze&pentru&disconfortul& creat&precu.htm). These people,s tone is extremely emotional# trying to describe as accurately as possible the sentimental reason of their complaint ( we don’t have to put up with the iat wor!ers’ rudeness " we, the people who live here, have been e#asperated ). The third category is the angry complaint# also emotional but lacking the politeness of the previous two. The author appears upset and does not use the proper formulas that usually exist in the official tone. The cause of this familiarity may either be the author,s lac- of
Transcript of Mr Mayor
8/10/2019 Mr Mayor
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The Stylistic Procedure in Information
Case study: The Website www.domnuleprimar.ro
By Georgiana Bigea
The website domnuleprimar.ro (e.n. mistermayor) is a platform aiming to connect the city
mayors to the population. The citizens can contact their mayor directly to express their
appreciation or grievances regarding the activities of the local administration and the community
problems. Launched in !!"# the website became a virtual space dedicated to the local
communities# an effective form of promotion and public debate on the pro$ects and programs of
the local governments.%lu$&'apoca is listed as the most active city on the website# followed by iatra 'eamt#
Buzau and %raiova. possible conse*uence of this (or reason) is that the local %ity +all,s
answer is rapid and succinct# thus encouraging citizens to write more and ma-ing them feel that
they are listened and their concerns are a priority.
tylistically# there are three categories of grievances. The first is the official complaint.
The tone is polite, not too formal, but nevertheless respectful. The / Buna ziua0 greeting or the
/Stimate domnule Primar 0 and /Cu respect, domnule Primar 0 (n.e. 1ith respect# 2r. 2ayor) are
often used# with appropriate respects at the end (http344domnuleprimar.ro456!7!&Buna&ziua&
respect&domnule&primar&dori&interveniti&langa&serviciu.htm). The content is simple# describing
the concern in an official manner# similar to a written complaint.nother stylistic category is the polite but overly-emotional complaint. The author is
obviously upset about something# describing in detail a wrongdoing# as-ing the administration to
ta-e appropriate measures and bring the offenders to $ustice. These people are sometimes
exaggerating or writing about incidents that don,t necessarily fall into the %ity +all,s concern.
They describe in details the steps they had ta-en prior to writing on the website (being
threatened# then calling the police# being redirected to a specific police station &
http344domnuleprimar.ro458"57&timata&doamna&%atineanu&cerem&scuze&pentru&disconfortul&
creat&precu.htm). These people,s tone is extremely emotional# trying to describe as accurately as
possible the sentimental reason of their complaint (we don’t have to put up with the iat
wor!ers’ rudeness " we, the people who live here, have been e#asperated ).
The third category is the angry complaint# also emotional but lacking the politeness of
the previous two. The author appears upset and does not use the proper formulas that usually
exist in the official tone. The cause of this familiarity may either be the author,s lac- of
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education# the resentment for the local authorities or the impression that manners are not
necessary in the online world. This style displays colloquial words and rhetorical questions
(http344domnuleprimar.ro4586"9&:oresc&reclam&modul&aberant&care&unele&persoane&din&
primaria&%lu$&impr.htm)# unnecessary capitalized words (http344domnuleprimar.ro458877&
;elicitam&administratia&pentru&multele&realizari&:<&facem.htm)# brief writing, similar to a
tet message (http344domnuleprimar.ro45865=&citeva&zile&incepind&biserica&lemn&sus&pina&
blocul&inclu.htm) and sometimes# an aggressive attitude towards the administration
(http344domnuleprimar.ro458>58&:le&primar&zisele&reparatii&peticeli&strazi&care&fac&oras.htm).
lso# at times# the words are misspelled and the punctuation is missing completely
(http344domnuleprimar.ro4556"7&timate&domnule&<emus&<eferitor&sesizarea&dvs&comunicam&
faptul.htm).
?n return# the officials, response is formal and polite# while being extremely brief# probably because of the large number of correspondence they receive. Their stylistic feature is
simplicity. They answer with great diplomacy# with a clear and honest attitude
(http344domnuleprimar.ro45889&Buna&ziua&discutat&vecinul&dvs&996&cesta&anga$.htm).
?n conclusion# the impression the platform builds by claiming to be a direct way of
communication between the people and their mayor# has a lot of different conse*uences. ome of
the people consider it a good way to send suggestions# while as others see it as a way of /telling
on the others0 by expressing their negative feelings about their neighbors# about the
administration and everything in between. Therefore# the stylistic features range between these
two3 rational complaint and informal expression of feelings.
