Motor Trouble Shooting

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    CHAPTER 2 - Troubleshooting AC MotorsProblem A - Motor won't start or motor accelerates too slowly

    A1: Check input power to starter. Is therepower on all lines? (Three-phase motorswon't start on one-phase.) Restore power on all lines

    A2: Check starter. Is overload protectiondevice opened? Replace or reset device. Does itopen again when starting?

    A3: Is there power on all lines to motor? Repair starter

    A4: Is voltage to motor more than 10%below nameplate voltage? Restore proper voltage.

    A5: Check motor terminal connections. Areany loose or broken? Repair connections.

    A6: May be wrong motor for application. Isstarting load too high? Install Design C or Design Dmotor. Install larger motor.

    A7: Is driven machine jammed oroverloaded? Remove jam or overload.

    A8: Are misalignments, bad bearings ordamaged components causing excessivefriction in driven machine or powertransmission system?

    Repair or replace component.

    A9: Are bad bearings, bent shaft, damagedend bells, rubbing fan or rotor or otherproblem causing excessive friction in the

    motor?Repair or replace motor.

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    A10: Check stator. Are any coils open,shored or grounded? Repair coil or replace motor.

    A11: Check commutator. Are any bars orrings broken? Replace rotor.

    Problem B - Motor runs noisyB1: Are vibrations and noise from drivenmachine or power transmission system being

    transmitted to motor?Locate source of noise andreduce. Isolate motor with belt

    drive or elastomeric coupling.

    B2: Is a hollow motor foundation acting as asounding board?

    Redesign mounting. Coatfoundation underside with sounddampening material.

    B3: Check motor mounting. Is it loose? Tighten. Be sure shaft is aligned.

    B4: Is motor mounting even and shaftproperly aligned? Shim feet for even mounting andalign shaft.

    B5: Is fan hitting or rubbing on stationarypart or is object caught in fan housing?

    Repair damaged fan, end bell orpart causing contact. Removetrash from fan housing.

    B6: Is air gap nonuniform or rotor rubbing onstator?

    Recenter rotor rubbing on wornbearings or relocate pedestalbearings.

    B7: Listen to bearings. Are they noisy? Lubricate bearings. If still noisy,replace.

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    B8: Is voltage between phases (three-phasemotors) unbalanced? Balance voltages.

    B9: Is three-phase motor operating on one-phase? (Won't start on single-phase.) Restore power on three-phases.

    Problem C - Motor overheatsC1: Is ambient temperature too high? Reduce ambient, increase

    ventilation or install larger motor.

    C2: Is motor too small for present operatingconditions? Install larger motor.

    C3: Is motor started too frequently? Reduce starting cycle or uselarger motor.

    C4: Check external frame. Is it covered with

    dirt which acts as insulation and preventsproper cooling?

    Wipe, scrape or vacuumaccumulated dirt from frame.

    C5: Feel output from air exhaust openings.Is flow light or inconsistent indicating poorventilation?

    Remove obstructions or dirtpreventing free circulation of airflow. If needed, clean internal airpassages.

    C6: Check input current while driving load. Isit excessive indicating an overload? Go to Step C11.

    C7: Is the driven equipment overload? Reduce load or install largermotor.

    C8: Are misalignments, bad bearings ordamaged component causing excessivefriction in driven machine or power

    Repair or replace badcomponents.

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    transmission system?

    C9: Are motor bearings dry? Lubricate. Does motor still drawexcessive current?

    C10: Are damaged end bells, rubbing fan,bent shaft or rubbing rotor causing excessiveinternal friction? Repair or replace motor.

    C11: Are bad bearings causing excessive

    friction? Determine cause of bad

    bearings (See Problem D).

    C12: Check phase voltage. Does it varybetween phases? Restore equal voltage on allphases.

    C13: Is voltage more than 10% above or10% below nameplate? Restore proper voltage or installmotor built for the voltage.

    C14: Check stator. Are any coils groundedor shorted? Repair coils or replace motor.

    Problem D - Motor bearings run hot or noisyD1: Check loading. Is excessive sidepressure, end loading or vibration overloadingbearings?

    Reduce overloading.* Installlarger motor.

    D2: Is sleeve bearing motor mounted on aslant causing end thrust? Mount horizontally* or install ballbearing motor.

    D3: Is bent or misaligned shaft overloading Replace bent shaft or align

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    bearings? shaft.*

    D4: Is loose or damaged end bell

    overloading shaft?Tighten or replace end bell.*

    D5: Are bearings dry? Lubricate.*

    D6: Is bearing lubricant dirty, contaminatedor of wrong grade? Clean bearings and lubricatewith proper grade*

    D7: Remove end bells. Are bearingsmisaligned, worn or damaged? Replace.*Bearings may have been damaged. If motor still runs noisy or hot, replace bearings

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    CHAPTER 3 - Troubleshooting DC MotorsProblem E - Motor won't start

    E1: Check main input power to controller. Isthere power on the lines? Are contactsclosed? Restore input power.

    E2: Check controller. Is the overloadprotective device open? Reset or replace device. Does itopen again when starting motor?

    E3: Check controller. Is there voltageavailable at output terminals?

    Check controller for openstarting resistor, broken leadsand connections or othermalfunctions. Repair.

    E4: Set the controller for full speed. Is thevoltage for field or armature circuits too low?

    Check voltage from powersource. Correct if too low. Checkcontroller for malfunction.Repair.

    E5: Check for weak or non-existent field. Ismotor field open? Has one field coil shorted?

    Repair broken leads orconnections. Rewind or replaceopen or shorted coil.

    E6: Check for open armature circuit. Isvoltage at motor armature terminals zerowhen starting?

    Repair damaged armaturecircuit.

    E7: Is driven machine jammed oroverloaded? Remove jam or overload orinstall larger motor.

    E8: Are misalignments, bad bearings or worncomponents causing excessive friction indriven machine or power transmissionsystem?

    Correct misalignment or repair orreplace worn component.

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    E9: Are bad bearings, bent shaft, rubbing fanor rotor, damaged end bells, or othermechanical problems causing excessivefriction in motor?

    Repair or replace damagedmotor components or install new

    motor

    Problem F - Motor starts but stops and reverses directionF1: Check polarity of power source. Did itreverse? Determine why power supplyreversed polarity and repair.

    F2: Shunt and series field may be buckingeach other. To check and correct:Reconnect the shunt or series field to correctpolarity. Connect armature for desiredrotation direction. Try fields separately todetermine rotation direction and connect soboth give the same rotation.

    Problem G - Motor runs but overload protective device trips too often.G1: Is motor too small for load? Haveloading conditions changed? Reduce load or install largermotor.

    G2: Check controller. Is overload device set

    too low for application?Increase overload setting.NEVER exceed safe limits

    specified by codes or equipmentmaker.

    G3: Is motor overheating? See Problem H.

    Problem H - Motor overheats

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    H1: Is ambient temperature too high? Reduce ambient, increaseventilation or install larger motor.

    H2: Check external frame. Is it covered withlayer of dirt which acts as insulation andprevents proper cooling?

    Wipe, scrape or vacuumaccumulated dirt from frame.

    H3: Feel output from air exhaust openings.Is flow light or inconsistent indicating poorventilation?

    Remove obstructions or dirtpreventing free of air flow. Ifneeded, clean internal airpassages.

    H4: High load speed consumes extrahorsepower overloading motor. Is motoroperating above normal speed? See Problem J.

    H5: Check for overload. See Steps E7 thru E9.

    Problem I - Motor runs too slowly.I1: Is motor overloaded? See Steps E7 thru E9.

    I2: Is the field resistance too low? Add proper resistance.

    I3: Check for shorts in armature or betweencommutator bars. Are armature coils orwedges burned? Are any commutator barsburned?

    Replace or replace coils or bars.

    I4: Check brush holders. Are brushes setahead of neutral? Reset brushes to neutral.

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    I5: Voltage to armature too low. Setcontroller for full speed. Is voltage at output

    terminals below nameplate voltage?Check power source outputvoltage. Raise if too low. Checkcontroller for malfunction.

    Repair.

    I6: DC motors may run 20% slower on lightloads when they don't heat up. Is motoroperating cold?

    Increase load or reduceventilation to increase heating.Install new motor.

    Problem J - Motor runs too fast.J1: Is driven load too light allowing motor torun fast? Increase load or install smallermotor.

    J2: Check for a weak field per Steps J3through J6.

    J3: Are shunt or series coils reversed? Reconnect reversed coils forproper polarity.

    J4: Is there excessive resistance in shuntfield circuit? Remove excessive resistance.

    J5: Is excessive heat causing higherresistance in shunt field circuit? Increase ventilation or correctother cause of overheating.

    J6: No field causes unbalanced shunt motorto race. Is field circuit open? Repair broken lead orconnection. Replace open coil.

    J7: Set controller for full speed. Is voltage atoutput terminals of controller abovenameplate voltage?

    Reduce output voltage. Checkcontroller for malfunction.Repair.

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    J8: Check brush holders. Are brushes setbehind neutral? Reset brushes to neutral.

    Problem K - Motor runs noisyK1: Are vibrations and noise from drivenmachine or power transmission system beingtransmitted to motor?

    Locate source of noise andreduce. Isolate motor with beltdrive or elastomeric coupling.

    K2: Is a hollow motor foundation acting as asounding board?

    Redesign mounting. Coatfoundation underside with sounddampening material.

    K3: Check motor mounting. Is it loose? Tighten. Be sure shaft is aligned.

    K4: Is motor mounting even and shaftproperly aligned? Shim feet for even mounting andalign shaft.

    K5: Is fan hitting or rubbing on stationarypart or is object caught in fan housing?

    Repair damaged fan, end bell orpart causing contact. Removetrash from fan housing.

    K6: Is air gap nonuniform or armature rotorrubbing on pole pieces?

    Tighten loose pole piece.Recenter armature by replacingworn bearings or relocatingpedestal bearings.

    K7: Listen to bearings. Are they noisy? Lubricate bearings. If still noisy,replace.

    K8: Are bearings noisy or running hot? See Problem L.

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    K9: Are the brushes developing high or lowfrequency chatter? See Problem M.

    Problem L - Motor bearings run hot or noisyL1: Check loading. Is excessive sidepressure, end loading or vibration overloadingbearings?

    Reduce overloading.* Installlarge motor.

    L2: Is sleeve bearing motor mounted on aslant causing end thrust? Mount horizontally* or install ballbearing motor.

    L3: Is bent or misaligned shaft overloadingbearings? Replace bent shaft or alignshaft.*

    L4: Is loose or damaged end belloverloading shaft? Tighten or replace end bell.*

    L5: Are bearings dry? Lubricate.*

    L6: Is bearing lubricant dirty, contaminatedor of wrong grade?

    Clean bearings and lubricate

    with proper grade.*

    L7: Remove end bells. Are bearingsmisaligned, worn or damaged? Replace.*Bearings may have been damaged. If motor still runs noisy or hot, replace bearings.

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    Problem M - Brushes sparking excessively; may be accompanied by brushchatter

    and/or excessive wear and chipping.

    M1: Is motor overloaded? Reduce overload or install largermotor.

    M2: Is vibration from driven machine ormotor present? Locate source of vibration andreduce.

    M3: Check brushes and brush holders. Arebrushes worn too short? Replace brushes.

    M4: Does each brush fit commutator asindicated by polished surface over entirebrush face. Refit brushes to commutator.

    M5: Are brushes hanging up in holders? Clean brushes and holders.Remove rough surfaces thatcause extra friction.

    M6: Are brush springs broken or is springpressure too light?

    Replace spring or increasepressure. Be sure pressure isequal on all brushes.

    M7: Is spring pressure to high? (May alsocause brush chipping) Reduce pressure or replace withlighter spring.

    M8: Are brush holders set off neutral? (Mayalso cause brush chipping) Reset holders at neutral.

    M9: Are brushes set a wrong angle? (Mayalso cause brush chipping)

    Reset holders for brush anglerecommended by motormanufacturer.

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    M10: Is brush holder set for more than 1/8"clearance above commutator? (May alsocause brush chipping) Reset holder for 1/8" clearance.

    M11: Chipping brushes may also indicatewrong brush material. Are brushes too weakfor duty?

    Consult motor manufacturer forrecommendations.

    M12: Check commutator. Is commutatorsurface under brushes polished brown color? Normal condition. Go toStep M18.

    M13: Is commutator surface black (generallycaused by sparking)?

    Check for overloads, low springtension, poorly undercut mica,loose commutator bars, etc.Correct sparking. Dresscommutator.

    M14: Is there thick film on commutator - mayappear black? Use more abrasive brushes.

    M15: Is commutator surface bright andbrassy looking?

    If humidity is below 2 grams percu. ft., increase humidityORreduce spring pressure, use lowfriction brushes or use lessabrasive brushes.

    M16: Is commutator surface contaminatedfrom paint spray, oil or chemical fumes? Isthere excessive moisture in air?

    Clean commutator and brushesand protect motor fromcontamination. Install motor withproper enclosure to protectcommutator.

    M17: Is commutator streaked or grooved

    under one or more brushes?Be sure all brushes same grade.Replace if some are too

    abrasive. Check for faulty shuntconnections causing unbalanced

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    load; repair.

    M18: Is commutator rough or eccentric? Grind commutator roundUndercut mica

    M19: Is mica above bar surface? Undercut mica.

    M20: Are some commutator bars too high,too low or loose?

    Replace commutator or tightenV-ring bolts to tensionrecommended by manufacturerand grind commutator.

    M21: Are there flat or burned spots oncommutator bars caused by unbalanced loadin armature circuit?

    Balanced load. Grindcommutator.

    M22: Is conductive film carbon dust orcopper flaking causing shorts between

    armature bars?Undercut mica.

    M23: Are there any shorts or opens inarmature circuits? Locate and repair.

    M24: Are there any grounds, shorts oropens in the field wiring circuits? Locate and repair.

    M25: Are connections to brush holder pooror broken? Locate and repair.

    M26: Is the interpole current weak or the airgap too great? Increase interpole current orreduce gap.