MONTHLY REPORT IT DIVISION 24 Feb 2012
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Transcript of MONTHLY REPORT IT DIVISION 24 Feb 2012
Copyright © Wondershare Software
MONTHLY REPORTMONTHLY REPORTIT DIVISIONIT DIVISION
24 Feb 201224 Feb 2012
Copyright © Wondershare Software
CONTENTCONTENT
Activities of System Support Dept
Plan for Next Month
Activities of System Development Dept
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Copyright © Wondershare Software
MA Routine and Network
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• Co-work with supplier engineer to maintenance :• Data center• Fire fighting• Binder & Cutter machine
• Replace the 32 batteries of UPS.
• Repair Water pumps in N'orch 12F.
Data Center MaintenanceData Center Maintenance
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Data Center MaintenanceData Center Maintenance
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Printing Room MaintenancePrinting Room Maintenance
• Clean and maintenance Binder & Cutter machine .
• Policy and Invoice printing: 1295 Policies, 4551 Invoices(1/1~22/2).
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PBX System MaintenancePBX System Maintenance
• PBX maintenance in N’orch, TWC, Hanoi, Da nang and Can tho Office.
• Support POS Dept. to extract recording data of all SC.
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Network ActivityNetwork Activity
• Co-work with Viettel move the MPLS line from old Dong Nai office to new office.
• Make the MRTG to monitor the bandwidth of all sites.
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Network Activity(cont)Network Activity(cont)
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Network Activity(cont)Network Activity(cont)
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User Support & Improvement
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PA : Surrender Case Random CheckingPA : Surrender Case Random Checking
• If the surrender value is over 20M, POS dept. have to random check in the re-check step.
• Others, system will random 10% of total surrender cases each location.
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PA : Surrender Case Random Checking(cont)PA : Surrender Case Random Checking(cont)
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PA : Surrender Case Random Checking(cont)PA : Surrender Case Random Checking(cont)
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PA : Employee Case Surrender AlertPA : Employee Case Surrender Alert
• When CS input the surrender case, if the policy owner or insured is our company’s employee, system will alert the message.
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PA : Employee Case Surrender Alert(cont)PA : Employee Case Surrender Alert(cont)
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PA : Surrender ReasonPA : Surrender Reason
• When CS input the surrender case, they have to choose the surrender reason as POS department designed.
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PA : Surrender Reason(cont)PA : Surrender Reason(cont)
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PA : Improve Reminding LetterPA : Improve Reminding Letter
• Add some information on reminding letter.• Customer can pay premium through
VNPT channel
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PA : Reminding Letter Modify(cont)PA : Reminding Letter Modify(cont)
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AC : Cash On Hand Daily ReportAC : Cash On Hand Daily Report
• Support CS and Accounting Dept. work more faster and more efficiently.• CS input some necessary data to system• System can auto query previous closing
balance, money of receivable and payable
• Generate voucher for accounting Dept. automatically
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AC : Cash On Hand Daily Report(cont)AC : Cash On Hand Daily Report(cont)
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HR : Business TripHR : Business Trip
• User can input the data before or after business trip.
• Calculate the allowance, deduct PIT for HR.
• Auto generate voucher for Accounting Dept..
• Depend on dept., system can control the confirm flow.
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HR : Business Trip(cont)HR : Business Trip(cont)
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HR : Inquire LeaveHR : Inquire Leave
• Statistics the detail annual leave of all employees which HR can see whenever.
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HR : Inquire Leave(cont)HR : Inquire Leave(cont)
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HR : Inquire Leave(cont)HR : Inquire Leave(cont)
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HR : Improve Training System HR : Improve Training System
• Show the certificate number on the training system.
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HR : Improve Training System(cont) HR : Improve Training System(cont)
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New B2C Admin AreaNew B2C Admin Area
• Design new admin area and IT can use this area to modify B2C website easily.• About Us Area• Location part
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New B2C Admin Area(cont)New B2C Admin Area(cont)
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New B2C Admin Area(cont)New B2C Admin Area(cont)
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New B2C Admin Area(cont)New B2C Admin Area(cont)
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New B2C Admin Area(cont)New B2C Admin Area(cont)
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CRMCRM
• Launch the CRM system.• Customer Data Management• Marketing Area
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CRM(cont)CRM(cont)
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CRM(cont)CRM(cont)
• 10 Query Function• Help agent to
develop their business and get high performance.
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CRM(cont)CRM(cont)
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PLAN FOR NEXT MONTH
Data Center Maintenance.
Continue to develop BCS, B2E and B2C systems.
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