Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft,...
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Transcript of Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft,...
![Page 1: Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft, PUDToday, etc. Utility Work inspections, SRs, maps, outages, etc. Customer Engagement ...](https://reader031.fdocuments.net/reader031/viewer/2022022013/5b3550907f8b9a8b4b8cf13a/html5/thumbnails/1.jpg)
Mobile Opportunities
Technology In the Field
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Mobility - What’s this about?
2
• Learning about mobility
• Identifying our options
• Planning, prioritizing and
piloting3
2
1
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Mobile Technology Workshop
2/16/2017 3
people75
ideas400
use cases125
opportunities25
categories6
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Application Access
Maximo, PeopleSoft, PUDToday, etc.
Utility Work
inspections, SRs, maps, outages, etc.
Customer Engagementapp for paying, service, outages, etc.
Communicationsemail, texting, video, voice, etc.
Mobile Opportunities
Files and Documentsprocedures, manuals, photos, etc.
Business Managementtimekeeping, procurement, jobs, etc.
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The Clipboard Test
• It just works.
• It’s simple.
• It’s better.
• It’s fast.
5
• It’s flexible.
• It’s nice.
• It’s just right.
• It’s a bargain.
![Page 6: Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft, PUDToday, etc. Utility Work inspections, SRs, maps, outages, etc. Customer Engagement ...](https://reader031.fdocuments.net/reader031/viewer/2022022013/5b3550907f8b9a8b4b8cf13a/html5/thumbnails/6.jpg)
Mobile Devices
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Smartphones
PHOTOS by MACWORLD / DIGITAL TRENDS
RuggedSmartphones
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Smartphones
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
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Tablets
PHOTOS by XPLORE TECHNOLOGIES / IMORE
Rugged Tablets
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Tablets
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
![Page 11: Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft, PUDToday, etc. Utility Work inspections, SRs, maps, outages, etc. Customer Engagement ...](https://reader031.fdocuments.net/reader031/viewer/2022022013/5b3550907f8b9a8b4b8cf13a/html5/thumbnails/11.jpg)
Laptops
PHOTOS by DIGITAL TRENDS and WALLPAPER SAFARI
Rugged
Laptops
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Laptops
How would you rate the suitability of this device for your work?
0 5 10 15 20 25
Very Low
Low
Medium
High
Very High
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Hybrids
PHOTO by MICROSOFT
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Hybrids (Laptop + Tablet)
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30 35
Very Low
Low
Medium
High
Very High
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Digital Radios
PHOTO by MOTOROLA
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Digital Radios
How would you rate the suitability of this device for your work?
0 5 10 15 20 25 30
Very Low
Low
Medium
High
Very High
![Page 17: Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft, PUDToday, etc. Utility Work inspections, SRs, maps, outages, etc. Customer Engagement ...](https://reader031.fdocuments.net/reader031/viewer/2022022013/5b3550907f8b9a8b4b8cf13a/html5/thumbnails/17.jpg)
Would you rather bring your
own device to work or use a
District-owned device?
Choose A for your device, or B for a District device.
0 10 20 30 40 50 60
Bring Own
District Provided
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Utility Work
Where are we today?
How are we making
ideas real?
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Assets – Now and Tomorrow
• taking photos
• updating specs
• looking up asset info
• adding new assets
• attaching map locations
ICON by DOWNLOADICONS.NET
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Inspections – Now and Tomorrow
• following a list
• entering data
• viewing previous data
• taking photos
• adding notes
ICON by STARKSERVICESOLUTIONS.COM
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Work Orders – Now and Tomorrow
• creating work orders
• creating quick reports
• creating follow-up WO’s
• viewing notes/attachments
• adding notes/photos/videos
• changing status
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Maximo
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GIS Mapping – Now and Tomorrow
• viewing layers
• doing locates
• finding work locations
• researching system
• redlining GIS maps
ICON by STRAND.COM
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Field Work Management
Now and Tomorrow
• field locating
• coordinating work with office
• scheduling / viewing schedules
• optimizing travel routes
• turn-by-turn directions
• viewing customer info
• processing field/work orders
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Outage Management
Now and Tomorrow
• seeing/placing on a map
• integrating AMI / MDMS
• receiving alerts, status
• viewing restoration estimates
• viewing related assets, WO’s
• sharing info with customers
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Inventory – Now and Tomorrow
• inventory counts
• looking up item info
ICON by WENDIA.COM
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Viewing/Accessing Documents
– Now and Tomorrow
• procedures (e.g., SOPs)
• references (e.g., manuals)
• reports
• digital “packets”
• videos
• network files (e.g., H or S drive)
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Communication
Now and Tomorrow
• SMS text messaging
• chat instant messaging
• group discussion
• using mobile like a desk phone
• voice without cell coverage
![Page 29: Mobile Opportunities - uploads.westernenergy.org · Application Access Maximo, PeopleSoft, PUDToday, etc. Utility Work inspections, SRs, maps, outages, etc. Customer Engagement ...](https://reader031.fdocuments.net/reader031/viewer/2022022013/5b3550907f8b9a8b4b8cf13a/html5/thumbnails/29.jpg)
Questions & Comments
?