Mobile Media Summit San Francisco 2015

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Transcript of Mobile Media Summit San Francisco 2015

Page 1: Mobile Media Summit San Francisco 2015
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Getting C-Level Love

Now that everyone is convinced that mobile is an important part of the marketing mix, what do CMOs want and how

do you get their attention?

Steve Katelman – EVP, Omnicom Media Group, Angela Courtin – Chief Marketing Officer, Relativity Media, JP Aguirre –

SVP, Managing Director, UM; Moderator: Sky Holden – SVP National Brand Sales, Opera Mediaworks

• For the first time people are spending more time on mobile than TV

• People pick up their phones an average 150 times a day showing the way people react to their

phone is different than how they react to their desktop

• Think about the migration and a mobile first experience. You have 3-8 seconds to convert from a

video

• Marketing an app: first step is making sure people know your app is there, but it all boils down

to: is app adding value?

• There is an industry need to standardize creative units

• Mobile web vs. app, neither is going away

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Mobile Touch-points Across Brand Marketing

Mobile is an important part of brand outreach and retention across multiple touch-points and at all stages in the

consideration funnel. An in-depth look at finding, engaging, and converting consumers with a mobile strategy.

Michael Lacorazza – EVP, Brand and Advertising, Wells Fargo, Shiv Singh – SVP Global Head of Digital and Marketing

Transformation, Visa; Moderator: Paran Johar – CEO and Founder, Mobile Media Summit

• Mobile has changed the develop a marketing plan to make it a customer centric view of the

journey. and how they intersect

• Rooted in data and observing customer behaviors, they're finding mobile is at the center of it

• Brands need to think about what's important to the consumer

• Drive customer experience as well as drive the business

• Focus on bringing in more experiential work to match the tactic to what your objective is.

• Prioritize in keeping consumers having a favorable opinion of the brand. Make it

emotional/personal.

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Opening Doors With Mobile – Location and the Point of Sale

Location based services are a great way to reach consumers close to the point of purchase. What are the fresh

ways brands, retailers, and other marketers using location based campaigns to move the needle for foot traffic?

How will mainstreamed mobile payment options change location advertising and how mobile ads are delivered

and consumed?

Juli Johnson – Group Media Director, BSSP, Ben Gaddis – Chief Innovation Officer, T3, Greg Johnson – EVP of Digital,

Swirl; Moderator: Stephanie Sollers – Director of Sales, xAd

• Start push media real time, example—Snapchat

• Location based offers are coming from the media side and the challenge for the mobile

industry to think it all the way through

• Geolocation should be hitting across all markets

• Try to control the consumer experience from very beginning; you cant control the entire

experience, but need to look at metrics

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Apps vs. Mobile Web: The Great DebateApple launched the App Store in 2008, propelling native app dominance in mobile marketing. Armed with seven

years of insight, we re-open the App vs. Mobile Web debate with the following: 1. Apps are nothing but glorified

bookmarks. 2. The mobile web cannot match apps for personal connection to consumers 3. The emergence of

HTML5 makes apps irrelevant, anyway.

Greg Johns – SVP, Senior Director Digital Strategy, Initiative (Apps) vs. Kristine Segrist – Managing Director, Client Lead,

MEC (Mobile Web); Moderator: Diane Brady - Senior Editor, Bloomberg

• Browser is not dead, but dying.

• There is app exhaustion and app junkyards.

• App discoverability sucks!

• Brand recognition in shifts of tech usage—look at your own brand, focus on your own strategy.

• Look at your data on how consumers working on desktop and incorporate that into mobile.

• Apps are portals to mobile web.

• There are not black and white barriers, with search and social you're able drive deeper.

• Branding vs. ROI: both need to be accomplished.

• For apps, think about what you've done to deserve to belong in the consumer's phone.

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Solving The Mobile Measurement MysteryAccurate mobile data and mobile campaign attribution is the key effectively engaging consumer audiences. Mobile

can no longer be a separate channel — it must be integrated into marketers’ cohesive strategy, and mobile

measurement will provide the data needed to drive marketers adoption. The panelists provided insights on how

mobile data and platforms will enable you effectively measure your mobile campaign and achieve maximum ROI.

David Staas – President, NinthDecimal, Samantha Johnson – Media Director, TDA Boulder, Tim Villanueva – Director of

Media, Fetch, Kelly Burke – VP Group Media Director, Optimedia; Moderator: Greg Sterling – VP Strategy & Insights, Local

Search Association

• Will the click remain? Is the click dying?

• Standardization will be difficult because how consumers are growing and changing. You can't

measure everything by CTR!

• Look at offline behavior, attribution and engagement with mobile devices to see how much time

consumers are spending with the brand.

• Standardization changes on an annual basis because it's moving too quickly because of how

consumers are engaging with it.

• 30% drop in CTR and foot traffic are inversely correlated.

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Swimming In Numbers: Delivering Data DominanceBillions of daily ad impressions throw off terabytes of data and provide insights into consumers, if you know how to

use them. Given the fast pace of agency and brand marketing operations, how can marketers realistically capture

valuable, actionable insights for campaigns?

Scott Symonds – Managing Director, Media, AKQA, Mike Margolin – SVP Audience Strategy, RPA, Stuart Meyler –

Principal, Beeby Clark+Meyler, Greg Fischer - EVP Media Services, Swirl; Moderator: Omar Tawakol – General Manager,

Oracle Data Cloud

• Audience data blended with third party data can create advantageous ad buying environments.

• Need to create a universal identifier

• Linking first and third party data has been challenging especially with security issues.

• Create meaningful mobile assets—mobile specific creative and programmatic creative solutions.

• Set up an environment for right time marketing, scale over course of time.

• Scale is code for inefficiency.

• Reach is for when you don't know who your audience is.

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Layering Location on Mobile Campaigns – Making Dollars Count

Location aware campaigns are singularly unique to mobile. Are mobile location campaigns really finding users,

and are advertisers getting a bang for their premium spend? What is needed for a great location aware

campaign?

Arthur Chan – EVP, Digital Marketing, Palisades Mediagroup, Dave Marsey – EVP Managing Director, DigitasLBi,

Thierry Cornet – Partner Portfolio Management, Universal McCann, Kyle Acquistapace – Partner, Director of Media &

Data Strategy, Deutsch LA; Moderator: Loren Hillberg, President & GM, Thinknear

• Hire the best data people you can find! Put energy and resources for your analysts.

• Leverage a unique data set.

• Scalable targeting technology is GPS

• Scale, scale, scale—word of the summit.

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Monetize: Shake Your Mobile MoneymakerPaid, fremium, in-app purchases, m-commerce, and advertising are all ways to monetize an app. What are the

appropriate strategies for different kinds of apps? Where can advertisers add value to the process?

Jeremy Lockhorn -VP, Emerging Media & U.S. Mobile Lead, Razorfish, Will Phung – Media Director, M&C Saatchi

Mobile, Jeremy Sigel – Director of Mobile, North America, Essence, Hynek Stehno – VP- Digital Director, SMG;

Moderator: Eyal Grundstein – Head of Mobile Marketing, GSN

• Mobile monetization methods: advertising: banner, video native and others, paid apps, subscriptions -

paid content, paywalls within apps, in-app purchases - including “coins”, freemiums, sponsorship -

including in-app purchases, incorporate games

• When partnering with applications, think what is relevant to the audience that you want and your

brand wants to be associated with an audience that is relevant

• New world with new apps, no more time for RFPs.

• Like the wild west with developers; brand and agencies are able to dictate the games

• Only do mobile media if it makes sense for your brand

• At the end of the day, platforms like Facebook, Tumblr, Instagram and Snapchat are story telling

platforms.

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How Brands are Increasingly Becoming Mobile First

Consumers have flipped the script. We are now using mobile devices more than other digital formats on our

social networking, search, shopping, and music and video consumption. We discuss how brands are making

the switch to this new mobile first world and what it means for marketers in 2015.

Yanyan Ji – Global Brand Director, Qualcomm, Julia Mee – Sr Director Global Advertising, Cisco; Moderator: Ina

Fried – Senior Editor, Re/Code

• For Qualcomm it's not about being mobile first or second, mobile is in their DNA

• Mobile should bring added value to traditional marketing

• Forbes study showed 50% US execs say mobile platform more important for them.

• Tell a better story

• Be true to your brand and your strategy

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The Banner is not the Answer

In-app ads are changing for the better. New formats are replacing the basic banner; native, video and other

creative formats are increasing consumer interaction. Our panelists discussed what formats are working and what

will evolve in 2015.

Vaino Leskinen – Global Director Mobile, TBWA\CHIAT\DAY, Jim McArthur – Managing Director, Digitaria/BoM, Gabriel

Cheng – Mobile Strategy and Solutions, M&C Saatchi Mobile, Ben Kennedy – Group Director Mobile,Integer; Moderator:

Lauren Johnson - Digital Marketing Reporter, Adweek

• Banner is not the answer. Banners always lead you to CTR, which is always going to look bad; bots

don't help

• Banner ad isn't dying—it's evolving

• Think about what a click mean to you vs. an impression.

• Responsive design is not mobile advertising

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Flip The Switch: When and How Much ProgrammaticProgrammatic is forecast to account for more than 75% of mobile ad buy by 2017 – this has changed everything

in mobile ad planning, creating new opportunities for innovation and efficiencies. What is the best way to

integrate mobile programmatic buying, and how do savvy marketers manage and optimize for great results.

Brandon Berger – Chief Digital Officer, Worldwide, Ogilvy & Mather, Alison Gensheimer – VP Digital Marketing, Wells

Fargo, David Smith – CEO and Founder, Mediasmith; Moderator: Karsten Weide - VP Digital Media & Entertainment,

IDC

• Not getting enough feedback or granularity and forced to buy mobile in a silo.

• We're a cookie based society.

• Unique user IDs from Apple and Facebook force us in a silo

• Mobile programmatic is actually starting to happen. Leverage on a max scale and need to

encourage transparency

• No idea where ads end up. It's no different than mobile than online and need a third party to

find out where they are.

• Programmatic challenge: the freshness of the data, some data is inaccurate.

• Brands should be able to determine what is valuable, right now the publishers have that

power but they don't always know.

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Mainstreaming Beacons: The Early Results and 2015 Expectations

The power of marketing thru low-frequency beacons and apps excites marketers, but consumers have yet to

be convinced. Panelist discussed effective beacon strategies and campaigns – what’s real, what’s hype, and

where are we going.

Paul Friedland – Director of Marketing, Levi Strauss, Kristin Scheve – VP Media Director, DigitasLBi, Marc Simons

– Co-Founder, Giant Spoon; Moderator: Anne Marie Stephen – Chapter President, The Location Based Marketing

Association

• ROI is setting expectations.

• Use beacons as part of an integrated campaign, they aren't the only piece

• Look at beacons as part of the whole marketing mix

• ROI is challenging but getting there.

• One of the biggest challenges is an arms race. How do you get the app to scale to see

adoption? How do you get consumers to adopt your app?

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The Mobile Natives: Reaching Young ConsumersConsumers under age 25, the “new mobile natives” have known mobile their entire adult lives, use their

smartphones the most and are early adapters and taste makers with new apps and services, but can be

difficult to reach. The panel discussed the best way to approach this demographic.

Shauna Axton – Head of Strategy, MRY, Michael Bruckstein – Group Planning Director, Neo@Ogilvy West,

Guillaume Lelait – General Manager, Fetch, Jason Fuentes – Head of Mobile, RadiumOne; Moderator: Brian

Anderson – Partner, Sheppard Mullin

• Their social platform-method of communication is different

• Young consumers are multi-tasking, over-sharing, not emailing or texting as much, but using more one

on one platforms like Snapchat

• They are experimenters when it comes to media and have no problem downloading an app, but also

move on quickly if it doesn't offer something of value to them

• Young consumers are willing to try things and share data. Because of that, it's easy to create rich

profiles are young demographic. They're willing to give data as long as you show value to them in them

sharing.

• Brands are understanding millennials and understand the journey.

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Want More Insight?

On March 4, Mobile Media Summit @ Mobile World Congress will focus on mobile media and

advertising global best practices from the top global brands and agencies. With superior keynotes,

panels and case studies, the agenda will combine world class speakers and insights to make MWC

productive and stimulating.

If you can’t make it abroad, be sure to check out the lineup for the rest of Mobile Media Summit

events in 2015!