Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

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Slides used in Brian Klais' presentation at Internet Retailer's "Mobile Marketing and Commerce Forum" in San Diego, October 2012

Transcript of Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Page 1: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen
Page 2: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com Pure Oxygen Labs LLC © 2012

Page 3: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Search and Mobile Practitioner Founded Pure Oxygen 2011 Speaker, Strategist, Columnist

Prior GM / VP Product at Covario Netconcepts COO, led to M&A, 2010 Pioneered Enterprise SEO Automation

About Brian Klais

Page 4: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

Performance Solutions Mobile-Search Optimization Smart QR Campaigns Mobile-Social Engagement App-Aware Commerce

Thought Leadership

About Pure Oxygen

Pure Oxygen Labs LLC © 2012

Page 5: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Web Marketing: Linear

Page 6: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

Mobile Marketing: 3D Matrix

Page 7: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Mobile Commerce Keys

Dominate Mobile Search

Link Physical and Digital

Connect Web and Apps

Page 8: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Dominate Mobile Search

Page 9: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Dominate Mobile Search

Information Architecture Conditional redirect deep pages Use flat, static keyword URLs Keyword rich title tags

Page 10: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Dominate Mobile Search

Mobile Content Relevant page copy Good use of tags (H1, etc) Crawlable UGC reviews

Mobile Links Internally linked content Optimal anchor text

Page 11: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Dominate Mobile SearchDeep “m.” PagesMobile Channels

Deep Desktop Links

Free Mobile Site Analysis:

http://po2.co/msa

Page 12: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Tips for ranking your Apps on Page 1: App pages have supermassive link

equity Feature brand prominently in app name Avoid linking solely through app icons Link to profile from home page or footer Include brand name in anchor text Cross-promote to mobile users Optimize press releases Read more: http://po2.co/app-seo

Dominate Mobile Search

Page 13: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Dominate Mobile Search

Page 14: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

Link Physical and Digital

Pure Oxygen Labs LLC © 2012

Page 15: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Aim to provide value-added shortcuts Video content Download apps Like/follow social profiles Access ratings and reviews Connect to maps/directions

Link Physical and Digital

Page 16: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Link Physical and Digital

Page 17: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Bigger bolder pixels are better

Use low density codes (21x21, 25x25) Easier for more phones to read Works from greater distances Can be displayed in less real estate

Compress URLs to <30 characters Strip out unnecessary URL information Use abbreviated TLDs if necessary Use the lowest EC (error correction) settings Free QR generation guide: http://po2.co/qr-guide

Link Physical and Digital

Page 18: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

URL Input Error Correction QR Output

URL: http://xyz.co/aSize: 15 characters 7%

15%

25%

30%

21

21

25

25

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Link Physical and Digital

Pure Oxygen Labs LLC © 2012

Page 19: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Brand QR links without “bloating” QR Secures the click decision Avoid concerns of QR malware Increase user confidence• eg http://qr.domain.com/path

Encourages repeat clicks Makes QR URLs recognizable

in QR browser history

Link Physical and Digital

Page 20: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

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1) Desktop website URL: http://www.fedex.com2) Directory info: /us/ecommerce/index.html3) Tracking tags:?cmp=PAC-wecom-qr2-post

QR-Optimized URL:http://fedex.com/qr2

Link Physical and Digital

Pure Oxygen Labs LLC © 2012

Page 21: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Track QR results wisely Tell your QR what data to feed site analytics Without tags, QR visitors anonymous Avoid QR bloat: append tags after redirect

Optimize the Landing Maintain control over QR links Target users by device or OS• Segment tablet vs smartphones• Route users into app or web page

Link Physical and Digital

Page 22: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

iOS

Android

Others

Yola’s Café App

Device/OS Landing Page

Link Physical and Digital

Page 23: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Connect Web and Apps

Page 24: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

4x20x

4x

Connect Web and Apps

Pure Oxygen Labs LLC © 2012

Page 25: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

www.pureoxygenlabs.com

Connect Web and Apps

If app’s installed…

If not installed…Device OS

Pure Oxygen Labs LLC © 2012

Page 26: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

URL scheme protocols for social apps: Facebook -> fb://• Eg fb://profile/144138275637883

Twitter -> twitter://• Eg twitter://user?screen_name=CNN

Foursquare -> foursquare:// Pinterest -> pinterest:// Yelp -> yelp:// Read more: http://po2.co/appurls

Connect Web and Apps

Page 27: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Link iPhones / Androids into social app profiles Learn your profile’s URL within the app Link mobile users to this URL If app is not installed, send to mobile web page See example: http://po2.co/fb

Measure clicks and engagement by device

Generate your app-aware Facebook URL: Type http://twurl.co/facebook/{yourhandle}

Connect Web and Apps

Page 28: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Facebook app Mobile web

Desktop web

Device-Type

Smartphone

Tablet

Desktop

TwURL for Facebook:facebook.twurl.co/mms

Connect Web and Apps

Page 29: Mobile Marketing and Commerce Forum 2012, Presentation by Brian Klais, CEO Pure Oxygen

Pure Oxygen Labs LLC © 2012www.pureoxygenlabs.com

Thank You

Brian Klais | Founder, CEOPure Oxygen | @[email protected]