Mobile App as a Marketing Communication Tool

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MOBILE APP AS A MARKETING COMMUNICATION TOOL

description

How to use mobile apps to integrate into your marketing communication strategy. Do you need an IT guy or a creative strategist? Tips and tricks, case studies... Keynote was held by Andras Perenyi, Kürt Academy, Budapest, Hungary, December, 2013.

Transcript of Mobile App as a Marketing Communication Tool

Page 1: Mobile App as a Marketing Communication Tool

MOBILE APPAS A MARKETING COMMUNICATION TOOL

Page 2: Mobile App as a Marketing Communication Tool

OUTDOORPRESSTELEVISIONRADIOONLINE BANNER

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© 2013 - ANDRAS PERENYI

ALTERNATIVES

?

VIRAL MARKETING

?

GERILLA MARKETING

?

ONLINE VIDEOS

CONTENTS MUST BE FUN

CONTENT MUST BE PERSONALIZED!

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© 2013 - ANDRAS PERENYI

SMARTPHONE

The media platform is in the pocket of the consumers

AS A MARKETING COMMUNICATION TOOL

© 2013 - ANDRAS PERENYI

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© 2013 - ANDRAS PERENYI

SMARTPHONE

The media platform is in the pocket of the consumers

AS A MARKETING COMMUNICATION TOOL

© 2013 - ANDRAS PERENYI

WE CHECK OUR PHONE MORE THAN

200 TIMES A DAY

MORE THAN 6 MILLION MOBILE USERS ON EARTH

MARE THAN 1 MILLION

DOWNLOADABLE APPS IN THE

STORES

25% OF THE DOWNLOADED

APPS ARE OPENED ONLY ONCE

THE AMOUNT OF BUDGET THAT

COMPANIES ALLOCATE FOR

MOBILE MARKETING DOUBLES EVERY

YEAR

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© 2013 - ANDRAS PERENYI

SMARTPHONE

The media platform is in the pocket of the consumers

AS A MARKETING COMMUNICATION TOOL

© 2013 - ANDRAS PERENYI

NAPONTA200 ALKALOMMAL

NÉZÜNK A TELEFONUNKRA

6 MILLIÁRDMOBILTELEFONFELHASZNÁLÓVILÁGSZERTE

TÖBB, MINT1 MILLIÓ

LETÖLTHETŐMOBIL APPLIKÁCIÓ

25% A LETÖLTÖTT APPLIKÁCIÓKNAK

CSAK EGYSZER KERÜL

ELINDÍTÁSRA

A MOBIL MARKETINGRE SZÁNT BUDGET

ÉVENTE DUPLÁZÓDIK

GROWING NOISEIN THE APP STORES

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© 2013 - ANDRAS PERENYI

SMARTPHONE

The media platform is in the pocket of the consumers

AS A MARKETING COMMUNICATION TOOL

© 2013 - ANDRAS PERENYI

NAPONTA200 ALKALOMMAL

NÉZÜNK A TELEFONUNKRA

6 MILLIÁRDMOBILTELEFONFELHASZNÁLÓVILÁGSZERTE

TÖBB, MINT1 MILLIÓ

LETÖLTHETŐMOBIL APPLIKÁCIÓ

25% A LETÖLTÖTT APPLIKÁCIÓKNAK

CSAK EGYSZER KERÜL

ELINDÍTÁSRA

A MOBIL MARKETINGRE SZÁNT BUDGET

ÉVENTE DUPLÁZÓDIK

NÖVEKVŐ ZAJ“A good app is useful, informative, fun.”

1NEEDED TO

MAKE SENSE

2MUST BE

COMMUNICATED

3MUST BEUPDATED

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© 2013 - ANDRAS PERENYI

GOALS TO ACHIEVEGET CLIENTS

GROW SALES

INCREASE BRAND AWARENESS

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MESSAGES

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© 2013 - ANDRAS PERENYI

MESSAGES

PUSH NOTIFICATIONS IN-APP MESSAGESOutside the applications

Lead back users to the app

(HappyHour, Groupon)

Inside the application, when you use itTargets loyal users

(App Store Rating, Facebook Like)

BASED ON WHERE ARE THE USERS AND WHAT DO THEY DO?

LOCATION BASED TIME BASED

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CASE STUDIES

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© 2013 - ANDRAS PERENYI

IN-APP QUESTIONNAIRE

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UPDATE NOTIFICATION

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MISS YOU - NEW FUNCTION

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© 2013 - ANDRAS PERENYI

SPECIAL OFFER

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EARN REWARDS

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THE PROCESSCREATE AN ACTION PLAN

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© 2013 - ANDRAS PERENYI

PLAN!

What do you want to achieve? What are the goals?

Who is the target? What kind of people you want to reach?

What do you want the users to do?

Why will they do that?

How you will know that your strategy works?

CREATE AN ACTION PLAN

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© 2013 - ANDRAS PERENYI

INTEGRATE

An app doesn’t download itself

You need to communicate everywhere

Communicate clear benefits

Use social media

YOUR APP MUST BE A PART OF YOUR MARKETING STRATEGY

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© 2013 - ANDRAS PERENYI

COLLECT DATA

AND SEND RELEVANT, PERSONALIZED CONTENT...

AND ANALYZE HOW YOU USERS ACT AND USE YOUR APP!

Connect

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© 2013 - ANDRAS PERENYI

TYPICAL MISTAKESYOU MUST WATCH OUT

1YOUR APP LOSTIN THE FOREST

2NO RETURN ON

YOUR INVESTMENT

3YOUR APP WILL

GET FORGOTTEN

4NOT PROPER

CHOOSE OF PLATFORM

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THE TOP 6 DO NOT

... use irrelevant content

... be pushy

... forget the updates (app and content)

... use boring design

... plan complicated UX

... forget test and pivot!

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CASE STUDIESMORE COMPLICATED MARKETING CAMPAIGNS

USING MOBILE APPS

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© 2013 - ANDRAS PERENYI

TESCO - KOREA

QR Scanning

Connecting real and digital world

PRACTICAL / INNOVATIVE / HANDY

WEBAPP + DIGITAL PRINT

http://youtu.be/nJVoYsBym88

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© 2013 - ANDRAS PERENYI

IKEA

Augmented Reality

Connecting real and digital world

INTERESTING / INNOVATIVE / CREATIVE

3D MODELING + AR + NATIVE APPS

http://youtu.be/dwt-mgxq_ao

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TAKE AWAY

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© 2013 - ANDRAS PERENYI

TAKE AWAY

1

BE CREATIVE

2

COLLECT DATA

3

COMMUNICATE

4

MEASURE

5

PIVOT

Traditional Marketing vs. Marketing w Apps

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© 2013 - ANDRAS PERENYI

CONTACT

ANDRAS PERENYI

CEOiLandGuide Worldwide Inc.

THANKS FOR YOUR ATTENTION

CALL +36 30 637 1628WRITE [email protected] WWW.WANTMYGUIDE.COMLINKEDIN LINKEDIN.COM/IN/APERENYI