MK0016_Spring2013
Transcript of MK0016_Spring2013
-
7/28/2019 MK0016_Spring2013
1/6
-
7/28/2019 MK0016_Spring2013
2/6
2
Question2. Discuss the Innovative use of media in rural areas.
Answer:- Innovative use of media in rural areas
In spite of fundamental differences in urban and rural psychology and buying patterns,
marketers use most of the true and tried mass media for rural marketing also. The immense
diversity of rural cultures and low literacy just make it more challenging. A successful
campaign mixes the traditional and modern media cleverly to get the best results.
Television: Due to the government supplying free televisions in rural areas for broadcasting
educational and farming programmes, actual community television sets are common. But
there may not be power supply, the sets may not be well maintained, and are usually kept in
the house of a powerful or affluent village leader where people gather in the evening. In such
places women rarely join and are thus out of reach for commercials. Yet, due to its
combination of music, speech, colour and movement, it remains a powerful tool to reach less
educated people.
Radio: Although radio, especially transistor radio had been wildly popular in rural areas, it
has lost it hold in the past decade. But its power as a medium remains it is portable,
excellent medium for the illiterate and jingles make a brand unforgettable. Perhaps more
attention should be paid to building back the power of radio as an advertising tool.
Cinema: Not many rural areas have movie halls and shows have to be paid for, which pretty
much takes it out of the means of rural families. Separate sitting for men and women is still
prevalent, which may be as unattractive to a rural family as an urban one. However, thelarger than life impact of cinema advertising remains timeless.
Print: Men of Indian villages have the age-old tradition of gathering at village centres or tea
shops to discuss everything from politics to plane crashes they read about in newspapers.
Vernacular newspapers or newspapers that are published in local languages are read by
some 24% of village folks. These men are the opinion creators, influence their families and
take all the buying decisions.
Literacy is much higher in south India and newspapers and magazines can be as useful as
for urban advertising.
Question3. Briefly discuss about Advertising Objectives.
Answer:- Advertising Objectives
A company does not release entertaining television commercials or colourful press ads
spending millions of rupees for some entertaining or artistic reasons. It approaches an
advertising agency because it has an urgent need in hand, often a serious problem. An
advertiser usually has one or several of the following objectives:
-
7/28/2019 MK0016_Spring2013
3/6
3
Increase brand awareness: Sometimes even a brand selling well may have poor brand
awareness, especially in FMCG products. The users may be habitual buyers with no great
awareness of the distinctive features of the brand. The campaign may aim to sharpen brand
awareness by creating a focused brand personality and keep reinforcing it over a period of
time.
Enhance brand image: Even a successful brand may come under severe pressure from
either new brand competition or another old brand introducing new features. The campaign
objective may be to strengthen the clients brand image as the brand stands now, by
reminding the target all its relevant benefits.
Introduce new features or improved version: In a competitive market, each producer is
constantly working to incrementally improve his product just to stay ahead of competition
and only then to serve his customers better. When a successful new feature or a new
version altogether of the brand is introduced, a major campaign is necessary.
Increase sale:As mentioned earlier, advertising is only one component of the marketing mix
and in itself cannot increase sale. But it does play a huge role. Therefore, the agency has to
define clearly its role in this process. Sale may even decrease for the moment due to poor
supply chain, bad after-sale support, indifferent salesmanship, or as it is happening in 2008-
09, global economic downturn. In such a situation, the job of advertising is to keep the brand
in front of the target and not necessarily expect immediate increase in sale. Besides,
advertising is a long term tool and often is not even designed to increase sale immediately.
Increase profit: Increasing profit is different from increasing sale. Especially in FMCGproducts, the top line may keep growing due to many promotional activities and price wars,
yet the bottom line can tank, due to thinning margins. The campaign may try to create better
prestige or reliability for the brand, so that it will need less promotional expense and thus
increase profit.
Question4. Describe the Tools and Techniques of Sales Promotion in brief.
Answer:- Tools and Techniques of Sales Promotion
Consumer sales promotions are aimed at the end users of the product typically individualshoppers in the local market. But the same techniques can be used to promote products
sold by one business to another, as is done in trade fairs, which target resellers and
wholesalers. These are designed to sell more of machinery, capital goods, intermediary
industrial products, etc. over the competitors.
These are some of the standard tools used for sales promotions.
Price-offs: the most common price deals are:
Discounts
-
7/28/2019 MK0016_Spring2013
4/6
4
Bonus packs which have several units packed together with a price lower than that of units
bought individually, usually FMCG products
Refunds
Exchange for bringing in the used product, usually for household consumer durable
equipment Rebates
Coupons issued in specific local media, which give a few rupees off when brought to the
local shop, usually household FMCG products.
Price discounts: intended to encourage trial use of a new or an improved and relaunched
product to recruit new buyers for a mature brand or to convince existing buyers to use more
of it. It also introduces a brand extension, when a new product is introduced in the same
brand name in the same line of a very successful and established brand. For instance, a Lux
shampoo. Here the shampoo will ride on the back of the phenomenal popularity of the Lux
bath soap. Price-off works best when price is the customers foremost concern, as in daily
use household goods where brand loyalty is extremely low. A housewife will buy another
brand of cooking oil or detergent in the same class for just one or two rupees less.
Refunds: It is an offer by a marketer to return a certain amount of money when a product is
purchased. It aims to increase the quantity or frequency of use, to encourage customers to
load up on the product. For instance, for X brand of cooking oil, Rs. 4 refunded in exchange
of every empty packet. Offer valid for two weeks. An ordinary family may not use that much
oil in two weeks, but the housewife will buy anyway and stockpile it. This strategy dampens
competition by temporarily taking all consumers of that product category out of the market,
especially in FMCG products.
Question5. What is a full service agency? What are specialist agencies? Why are they
needed?
Answer:- Advertiser and Advertising Agency
The advertiser is the company, individual, institution or government which places an
advertisement in the mass media and pays for it. It may be a manufacturer who produces a
product for mass or niche consumption. It can be a scientific or research institution which
needs something, employees in a recruitment ad, for instance. Or wants to inform the public
about its achievements. Or an educational institution announcing its specializations in an
admission ad. It may be a government informing the citizens about facilities it offers or its
achievements, especially at election times. Even an individual, which ranges from simple
buy & sell to offering a service, such as Shakuntala Devis astrology and numerology ads.
They and many other kinds are all advertisers in paid mass media who often employ
advertising agencies for specific professional services.
-
7/28/2019 MK0016_Spring2013
5/6
5
Full service advertising agency
An advertising agency is only one component of todays bewilderingly complex marketing
mix, which, like in any other concerted activity, must act together to achieve a rising sales
curve. Until the late 20th century, most good agencies were what were called full service
agencies, meaning they offered almost all of the above services.
Specialist agencies
Now communication is so complex, specialized and fragmented that advertising services
also have become so. Now there are agencies which do only the creative work or filming of
commercials, or the still photography, or outdoor advertising. Media space and time buying
and selling is a multi-million rupee business in itself, which in turn sells it back to smaller
agencies who do not have the media clout to get good bargains and positions. Even full
service advertising agencies themselves are specialized some do only FMCG products, or
IT, technical, engineering, recruitment or tender advertising and carry a whole team of highly
skilled and specialized professionals who are the tops in their business. It is a highly
competitive world and considering the proliferation of products, services and explosion of
media today, the specializations are necessary.
Question6. Describe the Demographic influences on Advertising in brief.
Answer:- Demographic Influences on Advertising
Like in every other area of life, advertising also has not only grown in leaps and bounds andhasbecome far more effective, in some ways it has changed its character altogether. The
most important factor that directly or even indirectly influencing advertising is the
demographic factors or the characteristics of the population. Even if combined with other
factors such as social, political or environmental, they could be associated with demographic
indicators like age, gender, family structure, migration of people, education levels, so on.
Demographic changes
Demographic segments and the obvious changes in them are easier to define and analyse.
Let us now see how these influence advertising.
Lifestyle
India always had different lifestyles in different parts of the country, marked by language,
food, religion, etc. But there was uniformity within that segment at least. Not anymore. Whole
new lifestyles are in the market now, which cut across ethnic and local traditions. Urban
Indias lifestyle is changing very fast. Young handsome rock star gurus like Vikas Malkani
who runs a hep MTV style Soul Centre in New Delhi presenting Indian philosophy in easy to
follow contemporary language to tarot card reader, the interests are very different.
-
7/28/2019 MK0016_Spring2013
6/6
6
Technology
India has an amazing capacity to adopt the latest technology available anywhere in the
world. A country which did not have even television until late 1980s, today literally consumes
the latest gadgets and gizmos with limitless appetite. In a 2007 survey carried out by
Economic Times Dentsu on 3,000 correspondents across India, dependence on
technology is clearly defined. Some 51% of urban Indians feel life will be difficult without a
mobile, 93% feel life will be really tough without text messaging, 90% cannot do without
television, and Internet dependency is universal. 32% in 18-25 years age group said life
would be hard without the music and camera features on a mobile. But then, this was an
online survey, so a biased one.
Aggressive middle class
Indian middle class has become the object of keen observation for everybody from MNC
consumer products to political campaign planners. Whole books and furious research
projects are being written on this phenomenon. It is a grossly over rated class, in numbers,
consumption volume and desires. Rough estimate is that there are about 50 million families
in India in middle class who really do buy branded products significantly.