Mittu sridhara tui travel
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Transcript of Mittu sridhara tui travel
DIGITAL TRANSFORMATION
MOBILE TRAVEL & TOURISM SUMMIT April 2014 © copyright TUI Travel Ltd
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CONNECTING WITH THE CUSTOMER ANYTIME, ANYWHERE, ANY WAY
INSPIRATION AND RESEARCH
PLANNING AND BOOKING
EXPERIENCE
RETURNING AND
RELIVING
© copyright TUI Travel Ltd
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CONNECTING WITH THE CUSTOMER ANYTIME, ANYWHERE, ANY WAY
© copyright TUI Travel Ltd
© copyright TUI Travel Ltd
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CONNECTING WITH THE CUSTOMER ANYTIME, ANYWHERE, ANY WAY
MOVING FROM A DIGITAL ASSISTANT TO A DIGITAL CONCIERGE © copyright TUI Travel Ltd
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9 BRANDS in 8 markets live by May 2014, 12 months after prototype TDA launch
4 significant marketing award wins • Effective Mobile Marketing Awards, Winner of Most
Effective Mobile Travel & Tourism Solution (Nov-13) • Direct Marketing Association Awards, Winner in the Best
Use of Mobile category (Dec-13) • The Travel Marketing Awards, Winner Best App and
Winner Most Innovative Marketing Award (Mar-14)
1 rank in UK Apple Store multiple times
THE STORY SO FAR
© copyright TUI Travel Ltd