MIS in Asia: Opportunity to Lead
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MIS in Asia: Opportunity to Lea by Rob Cayzer
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“MIS in Asia: Opportunity to Lead” The predicted commoditisation of information technology and systems has seemingly commoditised the MIS role in turn. However, the advent of new technology combined with international trade concerns and talent shortages will present new challenges. Are MIS leaders ready to transform and address these? DeliveredMIS Asia IT Summit 2011, Malaysia Transforming Enterprise for the Now Generation: Keys to Virtualising, Socialising and Consumerising Enterprise IT in Asia
Transcript of MIS in Asia: Opportunity to Lead
MIS in Asia: Opportunity to Lead
by Rob Cayzer
Background
Background
300 pubsFive States
$350 mil revenue16 mil population
No Central System
+
The Queensland FantasyAustralian
Pilot
The User
The Customer
The Result
Rollout: Fantasy Come True
Fantasy Come True
Fantasy Come True
Fantasy Come True
TODAY?
What you need today
The User / Customer
The computer professional:Before Open Systems
1950s to 1980s
The IT professional:Jekyll and Hyde
1990s to 2000s
The IT professional:Multi-Tasking, Multi-Skilling
The ICT professional:Supply Acceleration
Standardisation
IT Professional:The squeeze
Squeezed Out:App development
Process development
ArchitectureGovernance
InfrastructureTech Support
Has Services InnovationRun Its Course?
US data.gov CIO
Budget Cut 77%
Quit last month
Opportunity: The Great Outdoors
When is a computer no longer a computer?
Robotics, IoT:Shop floor Innovation
Shopfloor Project X:Airports, Packages, Letters
Issues:
Technology 30%Integration 20%Shopfloor Process 50%
CloMoSoL and Gamification:Customer Innovation
Gamification:Ultimate (“Killer”) App (“Workflow”)
Rewards for micro-actions:
Visit e/Site
Share with e/Friend
Share with Stranger
“Touch your nose”+
In Summary
Do Not Be a Victim of Commoditisation
INNOVATE! And Be the Godfather of Shop floor and Customer behaviour
